Publisher: IDC
Category: IT Administration

IT Administration market research reports by IDC

(908 reports matching your criteria)
    • Utility Customer Engagement: A Necessity in Meeting Net-Zero Goals

      Utility Customer Engagement: A Necessity in Meeting Net-Zero Goals This IDC Perspective examines how creating or enhancing digital customer engagement will help utilities in meeting net-zero targets and timelines."As utilities embark on their energy transition journey and efforts to reduce CO2 emis ... Read More

    • U.S. Government Digital Sovereignty: Self-Sufficiency

      U.S. Government Digital Sovereignty: Self-Sufficiency This IDC Perspective is the second of three U.S. federal government research documents on digital sovereignty and covers digital sovereignty — self-sufficiency. This includes strengthening and protecting U.S. national security and the digital eco ... Read More

    • Unlocking Skills for Digital Sovereignty

      Unlocking Skills for Digital Sovereignty This IDC Perspective explores the essential skills needed to build digital sovereignty (DS) across industries: cybersecurity, data governance, and cloud. We will also discuss the role of education systems and IT training providers in advancing DS strategies a ... Read More

    • VIIZR and Salesforce: The Case for a Platform-on-Platform Approach to Trade Industry Transformation

      VIIZR and Salesforce: The Case for a Platform-on-Platform Approach to Trade Industry Transformation This IDC Perspective explores platform business models and how they differ from sophisticated technology platforms such as AWS and other cloud service providers' platform-as-a-service (PaaS) offerings ... Read More

    • IDC PeerScape: Practices for Executing a Center of Excellence Strategy

      IDC PeerScape: Practices for Executing a Center of Excellence Strategy This IDC PeerScape looks at the best practices for executing on a successful center of excellence (COE) strategy and advises on how to overcome the top challenges around COEs."There are a number of challenges to executing on a s ... Read More

    • A New Vision for Physical Security Technology: Making Physical Security Invisible

      A New Vision for Physical Security Technology: Making Physical Security Invisible This IDC Perspective discusses a new vision for physical security technology. Generative AI (GenAI) is quickly evolving to provide a conversational interface to physical security applications. This will enable physical ... Read More

    • Integration Challengers: SEEBURGER Combines B2B with iPaaS Capabilities

      Integration Challengers: SEEBURGER Combines B2B with iPaaS Capabilities This IDC Perspective profiles integration vendor SEEBURGER, a challenger in the integration market. SEEBURGER has had a strong presence in the business-to-business (B2B) integration market for years. But as organizations rethink ... Read More

    • Enhancing Utility Operations Using Artificial Intelligence

      Enhancing Utility Operations Using Artificial Intelligence This IDC Perspective examines some of the core areas where AI is gaining traction in utility operations."Operational segments across the utility value chain have established use cases that have proven to be beneficial to utilities. Whether i ... Read More

    • IDC PlanScape: Remote Health Monitoring

      IDC PlanScape: Remote Health Monitoring This IDC PlanScape describes the important role that remote health monitoring (RHM) can play in transforming the delivery of healthcare services by enabling care anywhere initiatives. The study helps healthcare organizations build a case for deploying remote h ... Read More

    • CISO Insights from 1Q23: Regulation, Prediction, and Role Evolution

      CISO Insights from 1Q23: Regulation, Prediction, and Role Evolution This IDC Perspective provides an overview of key points of discussion and insights from IDC's European CISO Hub events held in 1Q23."IDC research shows that cybersecurity is consistently among the top priorities for business leaders ... Read More

    • ServiceNow Knowledge 2023 Advances the Intelligent Platform for Digital Business

      ServiceNow Knowledge 2023 Advances the Intelligent Platform for Digital Business This IDC Market Note provides an overview of ServiceNow Knowledge 2023, held in Las Vegas, from May 16 to 18. The Knowledge conference provided a venue for ServiceNow to recap the organization's accomplishments from the ... Read More

    • How Will GenAI Impact VOC Programs and Applications

      How Will GenAI Impact VOC Programs and Applications This IDC Perspective discusses the impact and importance of artificial intelligence (AI) and specifically generative artificial intelligence (GenAI) on voice-of-the-customer programs and vendor applications. Discussed are the trends being seen and ... Read More

    • Revolutionizing Insurance: The Power and Potential of Blockchain Technology in the Value Chain

      Revolutionizing Insurance: The Power and Potential of Blockchain Technology in the Value Chain The IDC Perspective on the prerequisites of blockchain adoption by insurers in the Asia/Pacific region provides valuable insights into the current state of the insurance industry and potential benefits of ... Read More

    • A Case for Decision Intelligence: From "What Data Is Needed?" to "What Decisions Need to Be Made?"

      A Case for Decision Intelligence: From "What Data Is Needed?" to "What Decisions Need to Be Made?" This IDC Perspective introduces and defines decision intelligence software. It presents evidence to reconsider past approaches to investments in data processing and provides guidance for assessing oppo ... Read More

    • Embedded Payments — Acceptance

      Embedded Payments — Acceptance This IDC Perspective discusses the other side of the card payment ecosystem: acceptance. The concept of embedded financial services continues to find traction across multiple industries. IDC believes that embedded financial services are an evolutionary step in the proc ... Read More

    • IDC PlanScape: Cyber-Recovery Services

      IDC PlanScape: Cyber-Recovery Services This IDC PlanScape focuses specifically on the cyber-recovery aspect of the cyber-resilience program and provides an in-depth review of cyber-recovery practice. It discusses the why, the what, the who, and how to build effective cyber-recovery programs. "This I ... Read More

    • Big Names in Hardware Reposition as Software and Solutions Providers, Meeting the Changing Needs of Retailers

      Big Names in Hardware Reposition as Software and Solutions Providers, Meeting the Changing Needs of Retailers This IDC Perspective looks at the market conditions that are leading hardware providers to pivot to a software and services model, as well as how that pivot requires an organization to chang ... Read More

    • Retailers to Unlock Sourcing Resilience through Supplier Diversification and Nearshoring

      Retailers to Unlock Sourcing Resilience through Supplier Diversification and Nearshoring This IDC study is about the steps that retailers are taking to manage global omni-channel sourcing and supply chains. These operations post challenges on a good day; unmanageable disruption of the flow of invent ... Read More

    • The Digital Road Map: From Transformation to Innovation

      The Digital Road Map: From Transformation to Innovation This IDC Perspective explores how the most digitally mature organizations are moving from digital transformation (DX) to digital innovation. In this document we look at the state of digital innovation investments, the impact of executive suppor ... Read More

    • IDC Assessment: SS&C Blue Prism Task Mining Software

      IDC Assessment: SS&C Blue Prism Task Mining Software This IDC Perspective assesses SS&C Blue Prism Process Intelligence (BPPI) task mining software. BPPI is an OEM of ABBYY Timeline. Blue Prism enhanced task mining with its Capture application that takes the output of task mining, improves it in ... Read More

    • Fintechs and Regulatory Compliance

      Fintechs and Regulatory Compliance This IDC Perspective discusses how financial technology (fintech) companies and banks that provide those companies with bank accounts will continue to struggle to meet the expectations of U.S. regulators provided that there may be insufficient information supplied ... Read More

    • Industry Ecosystem Systems of Intelligence via Shared Apps

      Industry Ecosystem Systems of Intelligence via Shared Apps This IDC Perspective analyzes one of the three core pillars of our Future of Industry Ecosystems foundation: shared applications."Disruption can happen anytime, and customer needs are dynamic, so organizations must be ready. An important par ... Read More

    • European Data Replication and Protection Software Market Share, 2022: Buoyant Growth Reflecting the Role of Data Protection in Ransomware Resilience

      European Data Replication and Protection Software Market Share, 2022: Buoyant Growth Reflecting the Role of Data Protection in Ransomware Resilience This IDC Market Share discusses trends and vendor dynamics in the data protection and replication software market in Europe.The 2022 European data repl ... Read More

    • CIOs Continue to Deliver Value in Troubled Times

      CIOs Continue to Deliver Value in Troubled Times This IDC Perspective provides IT sourcing and procurement guidance for CIOs who are under pressure to deliver value in challenging macroeconomic times. According to Dr. Ron Babin, adjunct researcher, IDC, "Unpredictable economic times present both a c ... Read More

    • Using Knowledge Management to Create a Borderless and Reimagined Workspace

      Using Knowledge Management to Create a Borderless and Reimagined Workspace This IDC Perspective describes knowledge management and lays out the importance of implementing it within the enterprise. A knowledge management system is a digital workspace that creates access to organizational resources to ... Read More

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