Category: General IT Services
General IT Services market research reports by IDC
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ServiceNow Knowledge 2022 Conference Provides Momentum; Unveils New Procurement Solution
ServiceNow Knowledge 2022 Conference Provides Momentum; Unveils New Procurement Solution This IDC Market Note discusses the ServiceNow Knowledge 2022 conference conducted May 24–26 in Las Vegas, which provided an opportunity for ServiceNow to update the industry on its vision for the Platform for Di ... Read More
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The Data Paradox Reshaping the CIO and CMO Relationship
The Data Paradox Reshaping the CIO and CMO Relationship This IDC Perspective provides a framework for CMO and CIO alignment that supports marketing's need to experiment and color outside the lines while balancing IT's overarching responsibility for architecture that enables secure and trusted integr ... Read More
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Upskilling/Reskilling in the Metaverse — A Distant Reality?
Upskilling/Reskilling in the Metaverse — A Distant Reality? This IDC Market Note explores the current development and prospects on the use of the metaverse as a tool for learning and development (L&D) for IT skills. Although current hype around Web 3.0 and the metaverse cannot be overlooked and ... Read More
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Punching Above Their Weight: The Value of Business Analysis in the Digital World
Punching Above Their Weight: The Value of Business Analysis in the Digital World In this IDC Perspective, we are approaching head-on the debate about the role of the business analyst in today's digital world. We talked to several organizations that participated in IIBA's 2021 study on analytics and ... Read More
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Worldwide IT Operations Management Software Market Shares, 2021: Strong Growth on Economic Rebound
Worldwide IT Operations Management Software Market Shares, 2021: Strong Growth on Economic Rebound This IDC study provides worldwide IT operations management (ITOM) software market share data for 2021. According to Tim Grieser, research vice president, Enterprise System Management Software at IDC, " ... Read More
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The CIO's Guide to IT Benchmarking
The CIO's Guide to IT Benchmarking This IDC Perspective discusses the role and value of IT benchmarking in a digital-first economy with a financial management focus. Today, IT leaders are challenged to develop the skills to manage both technological and organizational change. At the same time, they ... Read More
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IDC PlanScape: Adopting Enterprise Portal or Employee Experience Applications to Transform the Intelligent Digital Workspace Experience
IDC PlanScape: Adopting Enterprise Portal or Employee Experience Applications to Transform the Intelligent Digital Workspace Experience This IDC study provides insights into the evolving expectations tied to the employee experience and the requirements for a unified app interface with easy access to ... Read More
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IDC PlanScape: Future of Digital Innovation — Implementing a Consumption Pricing Model
IDC PlanScape: Future of Digital Innovation — Implementing a Consumption Pricing Model This IDC PlanScape is designed for any company that is considering using the consumption model. It follows earlier future of digital innovation research titled Software Distribution Best Practices for the Future o ... Read More
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CIO Guidance: Preventing and Remediating Technical Debt
CIO Guidance: Preventing and Remediating Technical Debt This IDC Perspective defines technical debt and how it is created; multiple examples of enterprise impact are given, along with steps for building a get-well plan. This document is designed to provide foundation of information with which to edu ... Read More
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IDC PlanScape: LOB Relationship Management for Future IT
IDC PlanScape: LOB Relationship Management for Future IT This IDC study discusses LOB relationship management for future IT."Having a seat at the table has been the assumed aim of every CIO: to be taken as seriously as the business and as valid an owner of the enterprise vision. To be viewed as a pe ... Read More
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AWS London EMEA Summit: Six Key Priorities to Drive Strategic Partnerships with the C-Suite
AWS London EMEA Summit: Six Key Priorities to Drive Strategic Partnerships with the C-Suite This IDC Market Perspective provides highlights from the annual AWS EMEA Analyst Day and AWS EMEA Summit held in London in April 2022, where AWS shared an update on the company's strategy and business priorit ... Read More
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A Cross-Cutting View of European Verticals: Benchmarking IT, GDP, and Employment, 2020 and 2022 outlook
A Cross-Cutting View of European Verticals: Benchmarking IT, GDP, and Employment, 2020 and 2022 outlook This IDC Market Perspective analyzes vertical market indicators in Europe to understand the structure, size, and economic importance of industry sectors on the continent. The study focuses on the ... Read More
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Worldwide IT Automation and Configuration Management Software Market Shares, 2021: Economic Recovery Drives Growth
Worldwide IT Automation and Configuration Management Software Market Shares, 2021: Economic Recovery Drives Growth This IDC study examines market shares for the worldwide IT automation and configuration management software market for 2021.According to Tim Grieser, research vice president, Enterpris ... Read More
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Bridging the IT Infrastructure Skills Gap by Hiring Outside the Box
Bridging the IT Infrastructure Skills Gap by Hiring Outside the Box This IDC Perspective uses conclusions drawn from Data Center World 2022 and IDC's research to address the difficulties in hiring younger talent into IT infrastructure roles. The COVID-19 pandemic and the Great Resignation have led ... Read More
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IDC PeerScape: Practices to Empower the Future of Industry Ecosystems, Part 2
IDC PeerScape: Practices to Empower the Future of Industry Ecosystems, Part 2 This IDC PeerScape describes best practices derived from ongoing end-user conversations."Expanding ecosystems within and outside core industries is rapidly becoming the next evolution in digital transformation. Where over ... Read More
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Persistent — Forging Ahead to Achieve Its $1 Billion Aspiration
Persistent — Forging Ahead to Achieve Its $1 Billion Aspiration This IDC Vendor Profile examines and evaluates Persistent's recent growth, the company's evolution, and what attributes it perceives to be its key differentiators. It also looks at its strategy, vision, internally built assets that Pers ... Read More
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Sustainability Index Vendor Profile: Orange
Sustainability Index Vendor Profile: Orange This IDC Vendor Profile provides a detailed view of Orange's performance within the context of IDC's sustainability framework. It examines three areas:The vendor's environmental, social, and governance (ESG) achievementsThe vendor's portfolio of social and ... Read More
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Americas Information and Communication Technology Employment Forecast, 2022–2025
Americas Information and Communication Technology Employment Forecast, 2022–2025 This IDC study describes the size and growth of IT professionals' employment by role and region for 2020–2025. It includes our forecast across 41 different job roles, an analysis of some of the key factors influencing I ... Read More
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Providing Cost-Effective PC Life-Cycle Strategies to Create Better User Experiences
Providing Cost-Effective PC Life-Cycle Strategies to Create Better User Experiences This IDC Perspective shows how utilizing outside resources may help companies focus on business initiatives."Technology will continue to advance and become more complex," said Rob Brothers, program vice president, So ... Read More
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How to Increase the Value of Your GRC Platform with Risk Identification and Quantification
How to Increase the Value of Your GRC Platform with Risk Identification and Quantification This IDC Market Perspective explores different risk quantification methodologies as well as organizations' demand for quantification and their transition plans to more advanced strategies in the coming years. ... Read More
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Smart IT Operations: How India Enterprises Are Adopting Artificial Intelligence Operations to Drive Operational Efficiency
Smart IT Operations: How India Enterprises Are Adopting Artificial Intelligence Operations to Drive Operational Efficiency This IDC Market Note updates on the future digital infrastructure framework built on cloud-centric technologies, ubiquitous deployment, and automated ITOps. It highlights the ne ... Read More
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Critical IT Skill Development: Using Skillsoft to Solve Five Use Cases
Critical IT Skill Development: Using Skillsoft to Solve Five Use Cases This IDC Perspective details five IT skills development use cases and the usage of Skillsoft to solve them. To unlock this value, organizations often turn to their learning and development (L&D) function to help properly skil ... Read More
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The IT Labor Shortage: Post-Pandemic Issue or Long-Term Problem?
The IT Labor Shortage: Post-Pandemic Issue or Long-Term Problem? This IDC study provides guidance to CIOs and IT executives on how to manage the IT labor shortage and the associated risks. IT labor has always been in short supply, especially for new and emerging technologies. Now, after weathering a ... Read More
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IDC PlanScape: ESG for Enterprise Risk and Compliance Management
IDC PlanScape: ESG for Enterprise Risk and Compliance Management This IDC PlanScape discusses incorporating ESG into enterprise risk and compliance management."With increasing reporting regulations emerging in the United States and internationally, organizations are increasing prioritization of ESG ... Read More
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The Voice of European Digital Leaders (From CIOs to Digital Transformation Directors): A Think Tank Discussion on Digital Transformation Outcomes Delivery
The Voice of European Digital Leaders (From CIOs to Digital Transformation Directors): A Think Tank Discussion on Digital Transformation Outcomes Delivery This IDC Market Note summarizes findings of a call held on March 31, 2022, with European digital leaders (CIOs, CTOs, IT directors, and transform ... Read More
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