Category: B2B
B2B market research reports by IDC
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IDC FutureScape: Worldwide B2B Sales Leadership 2025 Predictions
IDC FutureScape: Worldwide B2B Sales Leadership 2025 Predictions This IDC study provides the 2025 top 10 predictions for B2B sales leadership."The future of sales technology brings with it opportunities to blend human intuition with technological innovation," says Michelle Morgan, research manager, ... Read More
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Advantive Expands into B2B Digital Commerce with Pepperi Acquisition
Advantive Expands into B2B Digital Commerce with Pepperi Acquisition This IDC Market Note analyzes Advantive's recent acquisition of Pepperi, a digital commerce software provider focused on the B2B segment. "Advantive's acquisition of Pepperi deal underscores the significant growth potential of B2B ... Read More
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IDC PlanScape: B2B Marketplaces for Manufacturers
IDC PlanScape: B2B Marketplaces for Manufacturers This IDC PlanScape highlights the growing importance of B2B marketplaces for manufacturers. It underscores their potential in streamlining the sales process and improving the buyer experience."B2B marketplaces are increasingly becoming essential comp ... Read More
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Worldwide Business-to-Business Integration Middleware and Managed File Transfer Software Market Shares, 2023: Cloud-Based Modernization Picks Up Speed
Worldwide Business-to-Business Integration Middleware and Managed File Transfer Software Market Shares, 2023: Cloud-Based Modernization Picks Up Speed This IDC study looks at the 2023 makeup of the business-to-business middleware market, which includes both business-to-business integration software ... Read More
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SugarCRM Expands Revenue Intelligence Capabilities With sales-i Acquisition
SugarCRM Expands Revenue Intelligence Capabilities With sales-i Acquisition This IDC Market Note analyzes SugarCRM's recent acquisition of sales-i. The acquisition focuses on integrating AI-enabled sales intelligence with sales automation, aimed at enabling manufacturers to capitalize on new revenue ... Read More
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European B2B Use Smartphone Forecast, 2023–2028
European B2B Use Smartphone Forecast, 2023–2028 This IDC Market Forecast presents a five-year forecast for Western European shipments of B2B smartphones by operating system, user type (consumer and commercial), and generation (4G, and 5G). It is part of IDC's ongoing research tracking mobile devices ... Read More
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AI Driven CX Platform: Unlocking Telco B2B and B2C Growth Potential
AI Driven CX Platform: Unlocking Telco B2B and B2C Growth Potential This Market Perspective document emphasizes the role of customer experience platforms (CEPs) in driving growth for business to business (B2B) telecommunications companies. It discusses the strategic importance of AI and ML in improv ... Read More
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IDC PeerScape: Practices for Real-Time Tracking and Traceability in Business-To-Business Supply Chains
IDC PeerScape: Practices for Real-Time Tracking and Traceability in Business-To-Business Supply Chains This IDC PeerScape examines the role of Internet of Things (IoT) and real-time tracking technologies in refining supply chain management (SCM), highlighting their application from intralogistics to ... Read More
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B2B Digital-Native Profile: Box and Its GenAI Strategy
B2B Digital-Native Profile: Box and Its GenAI Strategy This IDC Vendor Profile highlights Box's platform approach and GenAI strategy. IDC had the opportunity to interview Box CTO Ben Kus to discuss Box's innovation model and how Box's GenAI strategy helps the company achieve its innovation goals. Pr ... Read More
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How Key Manufacturing Trends are Shaping Digital Commerce and CX Priorities in 2024 and Beyond
How Key Manufacturing Trends are Shaping Digital Commerce and CX Priorities in 2024 and Beyond This IDC Perspective analyzes how key transformative trends in manufacturing are shaping digital commerce and customer experience (CX) priorities. "In a rapidly changing market driven by technological adva ... Read More
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Worldwide Enterprise Communities Applications Forecast, 2023–2027: Fans for Brands, Not Just Customers
Worldwide Enterprise Communities Applications Forecast, 2023–2027: Fans for Brands, Not Just Customers This IDC study discusses the worldwide enterprise communities applications market for the 2023–2027 forecast period. Communities are as old as people and evoke a sense of identity and belonging. Th ... Read More
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Sales Force Productivity and Performance Market Dynamics and Vendors for 2024
Sales Force Productivity and Performance Market Dynamics and Vendors for 2024 This IDC Market Perspective examines new developments and trends that will continue to impact the sales force productivity and performance market in 2024. It also provides a non-exhaustive list of vendors that encapsulate ... Read More
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B2B Marketplaces in Manufacturing
B2B Marketplaces in Manufacturing This IDC Market Perspective outlines the common types of marketplaces that are relevant for B2B manufacturers, the key drivers for their adoption, challenges to address, and key recommendations for technology providers."B2B manufacturers are increasingly leveraging ... Read More
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Generative AI for B2B Customer Engagement in Manufacturing
Generative AI for B2B Customer Engagement in Manufacturing This IDC Perspective analyzes the key drivers, potential use cases, and challenges in the use of generative AI for B2B customer engagement in manufacturing organizations."B2B customer engagement in manufacturing is complex and goes beyond tr ... Read More
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Telco Talent Management: Colt Technology Services Profile
Telco Talent Management: Colt Technology Services Profile This IDC Market Perspective covers Colt Technology Services' talent management strategy and its industry leadership in this area. As telcos face a decade of disruption, many are challenged to refresh, retain, and reinvigorate their workforce ... Read More
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Marketplaces to Monetize the 5G B2B Opportunity
Marketplaces to Monetize the 5G B2B Opportunity This IDC Market Perspective identifies the key basic types of marketplaces for 5G monetization (data, models, applications, and vertical-specific marketplaces) and their key characteristics, also providing best practices, key recommendations, and chall ... Read More
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B2B Digital Commerce in Industrial Manufacturing: Maturity, Investment Drivers, Emerging Trends, and Challenges
B2B Digital Commerce in Industrial Manufacturing: Maturity, Investment Drivers, Emerging Trends, and Challenges This IDC Market Perspective analyzes the maturity levels, investment drivers, trends, and challenges around B2B digital commerce in industrial manufacturing."At a time of accelerated disru ... Read More
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Sonepar: Creating a Global B2B Omni-Channel Platform
Sonepar: Creating a Global B2B Omni-Channel Platform This IDC Perspective analyzes how Sonepar (a B2B distributor of electrical products, solutions, and related services) embarked on an ambitious transformation journey to introduce a global omni-channel business model through the implementation of a ... Read More
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Worldwide Business-to-Business Middleware Market Shares, 2022: Cloud B2B Accelerates
Worldwide Business-to-Business Middleware Market Shares, 2022: Cloud B2B Accelerates This IDC study looks at the 2022 makeup of the business-to-business middleware market, which includes both business-to-business integration software and managed file transfer software in aggregate. It reviews the co ... Read More
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Best Practices in Developing Telco B2B Customer Loyalty in EMEA
Best Practices in Developing Telco B2B Customer Loyalty in EMEA This IDC Perspective discusses EMEA telco B2B loyalty programs and the role they play in the industry's future. It will be increasingly important for EMEA telcos to actively manage B2B loyalty as their customer and partner ecosystems be ... Read More
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Integration Challengers: SEEBURGER Combines B2B with iPaaS Capabilities
Integration Challengers: SEEBURGER Combines B2B with iPaaS Capabilities This IDC Perspective profiles integration vendor SEEBURGER, a challenger in the integration market. SEEBURGER has had a strong presence in the business-to-business (B2B) integration market for years. But as organizations rethink ... Read More
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The Future of B2B Digital Payments: Virtual Cards and Real-Time Payments Offer Speed, Convenience, and Security
The Future of B2B Digital Payments: Virtual Cards and Real-Time Payments Offer Speed, Convenience, and Security This IDC Perspective provides insight into the current trends and future of B2B digital payment management. As virtual cards, real-time payments, and even cryptocurrency grow in popularit ... Read More
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Reimagining Approaches to B2B Integration to Support the Future of Industry Ecosystems
Reimagining Approaches to B2B Integration to Support the Future of Industry Ecosystems This IDC Perspective investigates how modernizing B2B is essential to both a broader automation strategy and a broader ecosystem integration strategy. It discusses the need to integrate within industry ecosystems, ... Read More
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B2B Digital Payment Management
B2B Digital Payment Management This IDC Perspective provides insights into B2B digital payment management. While the B2C sphere has converted to digital payment management relatively seamlessly, B2B is still slow to adopt modernized processes in payment management solutions. As the digital finance t ... Read More
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Telcos in the Metaverse Era
Telcos in the Metaverse Era This IDC Market Perspective explores the many definitions of the metaverse with a deep dive on how the telco industry engages with the metaverse. The report also introduces the IDC Metaverse Value Chain Framework. From this, it analyzes the different activities and initia ... Read More