Category: Technology & Media
Technology & Media market research reports by Frost & Sullivan
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Voice of Customer–Enterprise Network Access Services in Latin America
Voice of Customer–Enterprise Network Access Services in Latin America Businesses Prioritizing Network Access Flexibility Leading to Transformational Growth In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses’ perceptions and purchasing ... Read More
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Frost Radar™: Cyber Threat Intelligence, 2024
Frost Radar™: Cyber Threat Intelligence, 2024 A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines The modern threat landscape has undergone a profound transformation, driven by the global push toward digitalization. This has led to expanded a ... Read More
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Frost Radar™: EMEA Cloud Contact Centers, 2024
Frost Radar™: EMEA Cloud Contact Centers, 2024 A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines This Frost Radar™ reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in t ... Read More
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Container/Kubernetes Security Sector Driving Transformational Growth in Cloud Environments, Global, 2024–2028
Container/Kubernetes Security Sector Driving Transformational Growth in Cloud Environments, Global, 2024–2028 Adoption of Cloud-native Technologies and Rapid Utilization of Containers and K8s Drive Demand Across industries, the mass adoption of cloud has resulted in rapid utilization of cloud-native ... Read More
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Frost Radar™: Managed Security Services in Europe, 2024
Frost Radar™: Managed Security Services in Europe, 2024 A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines Managed security service providers (MSSPs) offer technology, expertise, and management for private and public sector customers, though ... Read More
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Frost Radar™: Product Lifecycle Management, 2024
Frost Radar™: Product Lifecycle Management, 2024 A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines The Frost Radar™ on product lifecycle management (PLM) offers a competitive benchmark analysis derived from Frost & Sullivan’s Global PLM Gro ... Read More
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Frost Radar™: Cloud Security Posture Management, 2024
Frost Radar™: Cloud Security Posture Management, 2024 A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines Cloud computing has become a pivotal element in the modern business paradigm, offering diverse cloud models and services that streamline ... Read More
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Security: The Key to Customer Experience Excellence
Security: The Key to Customer Experience Excellence Robust Security Measures Needed to Build Customer Trust and Loyalty Organizations recognize the importance of customer experience (CX) but face difficulty in service delivery. Striving for excellence in CX is a strategic component of every organiza ... Read More
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Growth Opportunities in Global Cloud Security Posture Management, 2024–2028
Growth Opportunities in Global Cloud Security Posture Management, 2024–2028 The Increasing Complexity of and Attack Surfaces in Hybrid and Multi-Cloud Environments Drive Future Growth Potential As more businesses are migrating to the cloud and using more cloud-native technologies, which adds complex ... Read More
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Global Radiation-cured Coatings Market
Global Radiation-cured Coatings Market The Rising Importance of Eco-friendly Manufacturing Methods Coupled with Advancements in LED Curing Technology will Drive Growth Radiation-curable coatings are defined as coatings that can be cured by either ultraviolet (UV) or electron beam (EB) radiation. For ... Read More
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Frost Radar™: Account-based Marketing Platforms, 2024
Frost Radar™: Account-based Marketing Platforms, 2024 A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines The Frost Radar™ on account-based marketing (ABM) platforms analyzes providers that offer technology platforms, tools, and services crea ... Read More
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Frost Radar™: Manufacturing Excellence, 2024
Frost Radar™: Manufacturing Excellence, 2024 Sustainability, Industry 5.0, and an Evolving Geopolitical Landscape to Transform Manufacturing Growth As geopolitical tensions continue to disrupt critical supply chains and cloud global economic prospects, countries are increasingly working toward build ... Read More
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Industrial Roboverse—Growth Opportunities in the F&B and Pharmaceutical Industries
Industrial Roboverse Growth Opportunities in the F&B and Pharmaceutical Industries Driving Agile Manufacturing While Maximizing Quality, Efficiency, and Compliance Augments Robotic Adoption This study explores the potential growth opportunities presented by industrial robotics in the food and bevera ... Read More
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Growth Opportunities in Customer Experience Management Services, Asia-Pacific, 2024
Growth Opportunities in Customer Experience Management Services, Asia-Pacific, 2024 Employee Experience and Disruptive Digital Technologies Drive Customer Experience Investments The customer experience (CX) industry is being reshaped by changing operational models and technological innovations. On-p ... Read More
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Innovative AI-enabled Clinical Trial Companies: Strategic Profiling and Growth Opportunities
Innovative AI-enabled Clinical Trial Companies: Strategic Profiling and Growth Opportunities The Integration of Real-world Insights into Trial Management is Propelling AI Adoption in Clinical Trials As global clinical pipelines witness a surge in complex novel therapies, there is a general inclinati ... Read More
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Global Software-defined Automation Growth Opportunities, 2024
Global Software-defined Automation Growth Opportunities, 2024 Internal Challenges in Manufacturing are Driving Paradigm Changes in Industrial Automation Industrial control and automation have been historically dependent on hardware devices and proprietary, vertically integrated systems. Shifting the ... Read More
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Important Foundational Lessons and Growth Opportunities for Improving Customer Experience
Important Foundational Lessons and Growth Opportunities for Improving Customer Experience Key Takeaways From the 20th Annual Frost & Sullivan Customer Contact East Executive MindXchange The Frost & Sullivan Customer Contact East Executive MindXchange event revealed an evolving customer experience (C ... Read More
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Customer Experience Management Growth Opportunities in Latin America, 2024
Customer Experience Management Growth Opportunities in Latin America, 2024 A Closer Look into the Regional Market's Evolution This analysis of shifts in the customer experience management (CXM) industry in Latin America resulting from technological advances and customer expectations examines how pol ... Read More
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Frost Radar™: Digital Twins in the Oil and Gas Industry, 2024
Frost Radar™: Digital Twins in the Oil and Gas Industry, 2024 A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines Digital twin technology is emerging as a viable opportunity for oil and gas (O&G) companies to utilize and analyze enormous amou ... Read More
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Growth Opportunities in Digital Forensics in Law Enforcement, 2024–2030
Growth Opportunities in Digital Forensics in Law Enforcement, 2024–2030 Digital Capabilities for Investigation and Analysis in Open-Source Devices Enable Public Safety Digital forensics involves recognizing, obtaining, handling, scrutinizing, and documenting electronic information. Many illicit acti ... Read More
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Macroeconomic Transformations and the Future of Economy, Business, and Society
Macroeconomic Transformations and the Future of Economy, Business, and Society Labor Market Shifts, Geopolitical Fragmentation, and Supply Chain Reorientation Will Reshape the Global Economic Landscape The global economy is undergoing rapid transformation with trade and supply chain reorientation, t ... Read More
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Growth Opportunities of Artificial Intelligence in the Built Environment—Customer Insights and Business Models
Growth Opportunities of Artificial Intelligence in the Built Environment—Customer Insights and Business Models Overcoming Customer Challenges and Enhancing Value Creation is Crucial The analysis assesses the influence of artificial intelligence in the homes and buildings industry, defining the role ... Read More
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AI: Global Megatrends and Ecosystem Growth Opportunities
AI: Global Megatrends and Ecosystem Growth Opportunities AI Advancements are Driving Transformative Growth Opportunities AI has moved from being a standalone technology to a core building block that drives global business growth. Advancements in key AI technologies, such as machine learning, deep le ... Read More
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Growth Opportunities in the Enterprise Telephony Market, 2024
Growth Opportunities in the Enterprise Telephony Market, 2024 Is the Future of Business Call Control On-Premises, Cloud, Hybrid or Mobile? Frost & Sullivan’s 2024 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communicati ... Read More
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Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector
Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector Contact Center Growth Opportunities in North American Retail Along with healthcare, retail was one of the industries most impacted by the COVID-19 pandemic, which forced rapid change and innovati ... Read More
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