Category: Software & Enterprise Computing
Software & Enterprise Computing market research reports by Frost & Sullivan
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Frost Radar™: Customer Experience Management Outsourcing in North America, 2025
This Radar examines the North American CXM landscape. It includes outsourcing services alone, excluding operations performed in-house and in shared service centers. Furthermore, it encompasses revenue associated with customer interactions that originate in the United States or Canada, regardless of ... Read More
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Trend Opportunity Profile Series—Future of Work (3rd Edition)
This Frost & Sullivan study analyzes Trend Opportunity Profiles that envision the Future of Work from a technology perspective; it covers advanced technologies incorporated in the work culture, and it features upcoming trends that cater to the futuristic needs of the workplace. Countries across the ... Read More
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Innovations in Restorative Dentistry
Technology is transforming the field of dentistry, driven by continuous advancements in dental materials and 3D printing aimed at improving the appearance, functionality, and durability of dental restorations. Emerging dental materials such as hybrid composites and smart composites, as well as digit ... Read More
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Top 10 Growth Opportunities in IoT and Edge, 2025
Frost & Sullivan’s global IoT and Edge predictions for 2025 are based on insights gathered from our regional research teams. The contributions from research analysts leverage the extensive Frost & Sullivan knowledge base alongside both primary and secondary research. The report identifies the top 10 ... Read More
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Healthcare Security Solutions Sector, Global, 2024–2030
The increasing digitization of healthcare systems has ushered in transformative benefits, such as improved patient outcomes, enhanced data accessibility, and streamlined operations. However, this digital shift has also elevated the risk of cybersecurity threats, including data breaches, ransomware a ... Read More
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AI: Top 10 Predictions, 2025
Artificial intelligence (AI) is emerging as a transformative megatrend with the potential to reshape industries of the future. AI is poised to drive unprecedented changes that redefine how businesses create and deliver value, including revolutionizing customer experience (CX), operational efficiency ... Read More
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Top 8 Growth Opportunities in HVAC, 2025
In this study, Frost & Sullivan identifies and elaborates on the key trends that will shape the HVAC industry in 2025, highlighting the transformative impact of technology, sustainability, and evolving customer demands. The integration of IoT and cloud-based solutions is revolutionizing HVAC mainten ... Read More
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Top 10 Growth Opportunities in Digital Content Services, 2025
In 2025, the digital content services landscape is poised for transformative growth driven by key technological advancements and evolving consumer behaviors. Generative AI (GenAI) continues to revolutionize content creation and personalization. Simultaneously, extended reality (XR) technologies will ... Read More
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Frost Radar™: Open-Source Intelligence Solutions, 2025
OSINT solutions are the foundation of many organizations' intelligence and investigative strategies, enabling them to gather, analyze, and act on publicly available information to mitigate risks, uncover threats, and support decision-making. Despite the rapid digital transformation across industries ... Read More
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Growth Opportunities Driven by Megatrends in Asia-Pacific, Forecast to 2035
This study highlights a range of transformative trends shaping the Asia-Pacific region and unlocking quantifiable opportunities through 2035. Business Model Transformation: This framework identifies dynamic shifts that will push businesses to adopt new business models such as circular value chains, ... Read More
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Top 10 Growth Opportunities in Cloud, 2025
In 2025, organizations across all industries and geographies are focused on artificial intelligence (AI): specifically, how to reap the benefits while minimizing risks. The rapid evolution of AI technologies is driving investment throughout the stack: in infrastructure, processing and storage, data ... Read More
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Border Security Solutions Sector, Global, 2024–2028
This study offers a comprehensive analysis of the global border security market, focusing on spending trends, challenges, drivers, restraints, and growth opportunities across air, land, and maritime borders. Covering the forecast period of 2024–2028, it provides future spending estimates based on da ... Read More
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Growth Opportunities in Global Enterprise Network Services, 2024–2028
The global enterprise network services market has experienced modest contraction in recent years with this capital-intensive and mature market. Key macroeconomic factors, including elevated interest rates and persistent inflation, have exerted downward pressure on market dynamics. In addition, price ... Read More
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Global Healthcare Cloud User Survey, Q3 2024
The story for 2024 is artificial intelligence (AI). Businesses across industries are scrambling to determine how they can leverage AI, particularly generative AI (GenAI), to meet their business goals. Public cloud providers are at the forefront of the effort to accelerate AI adoption among customers ... Read More
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Voice of the Enterprise Security Customer: Global Energy and Utilities Security Trends
Frost & Sullivan conducted a Voice of Customer survey of 2,448 cybersecurity decision-makers and influencers in organizations with at least 250 employees in 2023 to understand their cybersecurity operations, organizational management, technology investment, threat awareness, and other factors influe ... Read More
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The Evolving Landscape of the Internet of Things: Stability, Shifts, and Diverse Pathways
Frost & Sullivan's annual survey, now in its fourth year, offers critical insights into the perceptions and behaviors of IT and business decision-makers as they navigate the rapidly evolving landscape of cloud technologies and Internet of Things (IoT) applications. Since 2020, Frost & Sullivan has c ... Read More
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Top 5 Growth Opportunities in Digital Construction Management, 2025
The top 5 growth opportunities for digital construction management in 2025 revolve around technological innovation, workforce optimization, and sustainability. AI-powered innovations offer transformative potential by enhancing design accuracy and improving project management efficiency through autom ... Read More
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Top 10 Growth Opportunities in Commercial and Public Security, 2025
Digital transformation has been a recurring theme for the commercial and public security industry for more than a decade. Rapid technical developments are also not showing any sign of slowing down. All facets of security operations—including physical security, logical security, identity security, an ... Read More
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Predictions for CX Transformation, 2025 to 2026
Frost & Sullivan’s 2024 Frost & Sullivan’s Contact Center Customer Perspectives survey, published in March 2024, unveiled that improving employee engagement, brand equity and customer loyalty, and automating business processes remain top priorities in 2024-2026. Improving the customer experience (CX ... Read More
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Top 10 Strategic Imperatives in Public Cloud Services, 2025
The cloud continues to serve as the foundation for digitalization; however, the cloud itself, and the way organizations use it, will be transformed by the torrent of new and innovative technologies. Technology companies that have one eye on immediate monetization opportunities and another on the hor ... Read More
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The State of the Cloud, 2024
According to business respondents to the 2024 Frost & Sullivan Global Cloud User Survey, artificial intelligence (AI) has now surpassed cloud as the most important aspect of digital transformation. As such, companies continue to build hybrid, multicloud environments to support AI deployments that me ... Read More
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Commercial Unmanned Aerial Systems in Agriculture
Drones and robotics are automating labor-intensive processes. As digital innovations continue to evolve, they are transforming the agricultural sector, boosting efficiency, sustainability, and profitability. Precision agriculture integrates GPS technology with data analytics to optimize crop yields, ... Read More
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Top 10 Global Trends for 2025
2025 is set to be an important year for transformative technology innovation and governance, with environmental sustainability at its core. This research service explores the global key trends representing unparalleled opportunities for businesses in climate technology advancements, 6G-powered smart ... Read More
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Growth Opportunities in the Industrial AI Market
Industrial artificial intelligence (AI) has emerged as a transformative force in manufacturing and process industries, revolutionizing traditional approaches to automation, process optimization, and decision-making. The technology's impact spans 3 core application domains: Product Innovation, enabli ... Read More
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Cloud-native Application Protection Platform (CNAPP) Market, Global, 2025–2029
Modern cloud-native security requires a paradigm shift to a shift-left security model to protect applications by moving security closer to identified dynamic workloads and applications based on attributes and metadata, such as labels and tags. It requires integrating security early and throughout th ... Read More
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