Category: Service Industries
Service Industries market research reports by Frost & Sullivan
-
2023 UCC Buyers’ Perspectives
2023 UCC Buyers’ Perspectives As the pandemic fades there are questions about the sustainability of remote and hybrid work, how to modify office real estate to support remote work and better employee engagement. IT decision maker input in Frost & Sullivan's latest survey provides answers. Business l ... Read More
-
North America Facility Management (FM) Growth Opportunities
North America Facility Management (FM) Growth Opportunities The North American FM market has the highest maturity compared to other regions. The United States is the world’s biggest FM market in outsourced FM revenues. Mature end users and participants and attractive opportunities from sizable end-u ... Read More
-
IoT Start-up Tracker— Digital Banking and Financial Services Growth Opportunities
IoT Start-up Tracker— Digital Banking and Financial Services Growth Opportunities The banking and financial services industry is increasingly focused on reducing cost and increasing efficiency and profitability. This Internet of things (IoT) start-up tracker helps participants in the digital banking ... Read More
-
Managed and Professional Security Services Growth Opportunities in the Americas
Managed and Professional Security Services Growth Opportunities in the Americas Organizations are increasingly adopting hybrid and multicloud environments to leverage their advantages and deal with the socioeconomic changes of the COVID-19 pandemic and the subsequent acceleration of digital transfor ... Read More
-
Trend Opportunity Profile-Banking & Financial Services
Trend Opportunity Profile-Banking & Financial Services This trend opportunity profile covers the global aspects of banking and financial services, featuring the most upcoming trends that cater to the BFS industry. In addition, the study describes the opportunities for several sectors, such as FMCG, ... Read More
-
Frost Radar™: Buy Now-Pay Later, 2023
Frost Radar™: Buy Now-Pay Later, 2023 Buy now, pay later (BNPL), also referred to as point of sale (PoS) installment loans, is a short-term financing option that enables consumers to spread out payments for purchases over a period of time. The increase in eCommerce activity during the COVID-19 pande ... Read More
-
US Healthcare Claims Management Growth Opportunities
US Healthcare Claims Management Growth Opportunities The healthcare claims management industry is evolving. Changes include a shifting reimbursement landscape (for virtual care, urgent care, telehealth, and at-home care); a transition to new, value-based care models (e.g., population-based reimburse ... Read More
-
Trend Opportunity Profiles—Economic Trends
Trend Opportunity Profiles—Economic Trends Frost & Sullivan’s Trend Opportunity Profiles is a document that examines global economic trends leading to a better outlook up to the year 2030 and direct opportunities for major sectors such as energy and environment, technology, food and agriculture, mob ... Read More
-
Frost Radar™: European Customer Experience Outsourcing Services, 2023
Frost Radar™: European Customer Experience Outsourcing Services, 2023 Over the next five years, the customer experience (CX) outsourcing services market will continue to grow rapidly, fueled by two factors: the recognition of CX as a potent strategy for competitive differentiation and the compelling ... Read More
-
Space-based Maritime Surveillance
Space-based Maritime Surveillance The growing multipolar world, types of threats and distances from which such threats can emanate, contested waters, and maritime zones of control of various nations necessitate greater and constant vigilance of oceans through maritime surveillance. Maritime surveill ... Read More
-
Frost Radar™: Australia Customer Experience Outsourcing Services, 2022
Frost Radar™: Australia Customer Experience Outsourcing Services, 2022 Organizations across the board realize the increasing importance of customer experience (CX) in driving business success and delivering an excellent experience as a competitive differentiator. Customers view positive experiences ... Read More
-
Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2022
Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2022 Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. Customer experience (CX) outsourcing services play an increasingly vital role in building a robu ... Read More
-
Decentralized Finance (DeFi): Disrupting Financial Intermediaries
Decentralized Finance (DeFi): Disrupting Financial Intermediaries Developers coined the term DeFi (defy) to illustrate eliminating regulatory parties and intermediaries from transactions, as multiple parties being involved in a transaction leads to low transparency and money loss for the user in a t ... Read More
-
Growth Opportunities in Latin American Economies, 2027
Growth Opportunities in Latin American Economies, 2027 After two consecutive years of economic contraction in 2019 and 2020, Latin America achieved a ~7% real GDP growth in 2021. Some of the larger Latin American nations are emerging market growth leaders across the globe, and the region is known fo ... Read More
-
Empowering Frontline Workers to Drive Business Transformation
Empowering Frontline Workers to Drive Business Transformation Frontline workers are a key part of the workforce in the majority of organizations. Out of approximately two and a half billion non-desk/frontline workers around the world, an estimated one billion require tailored communications and coll ... Read More
-
Trend Opportunity Profiles-Future of Work
Trend Opportunity Profiles-Future of Work This Frost & Sullivan study analyzes Trend Opportunity Profiles that envision the Future of Work from a technology perspective; it covers advanced technologies incorporated in the work culture, and it features upcoming trends that cater to the futuristic nee ... Read More
-
Trend Opportunity Profiles: Future of Retail
Trend Opportunity Profiles: Future of Retail Frost & Sullivan’s Trend Opportunity Profiles are designed to help clients discover and prioritize the most consequential mid-to-long term trends transforming their business growth environment. To create each profile, Frost & Sullivan analyzes the trend o ... Read More
-
Global Building Management Systems Growth Opportunities
Global Building Management Systems Growth Opportunities The global building management system (BMS) market is being revolutionized by increasing industry convergence and the emergence of innovative technologies. This has led to a rapid increase in the digitalization of buildings, resulting in a spur ... Read More
-
Frost Radar™: Customer Experience Outsourcing Services in North America, 2022
Frost Radar™: Customer Experience Outsourcing Services in North America, 2022 The customer experience (CX) outsourcing services landscape will sustain a strong growth trajectory during the next five years. Two drivers will fuel this momentum: the increasing acceptance of CX as a formidable competiti ... Read More
-
Frost Radar™: Digital Payments, 2022
Frost Radar™: Digital Payments, 2022 Digital payments became more popular during the COVID-19 pandemic, putting pressure on merchants to provide frictionless and secure transaction options. The use of cash is rapidly declining, and the concept of a cashless society could become reality in the near f ... Read More
-
Malaysian Facility Management Growth Opportunities
Malaysian Facility Management Growth Opportunities The Malaysian facility management (FM) market is considerably more advanced than its neighboring country markets (except Singapore) due to the extensive public sector participation and presence of global and regional companies. The high outsourcing ... Read More
-
UK Facility Management Growth Opportunities
UK Facility Management Growth Opportunities The facility management (FM) market in the United Kingdom is transforming, driven by technology innovations, new business models, emerging value propositions, sustainability, and creative service offerings. The UK FM market is the largest in Europe and one ... Read More
-
UK Building Services Growth Opportunities
UK Building Services Growth Opportunities Building services focus on systems, structure, and operations in buildings that enable comfort and safety. These include renewal, repair, restoration, and upgrade of mechanical and electrical (M&E) services, fire safety and security (FSS), elevators (lifts) ... Read More
-
Outlook for Global Vehicle Leasing & Rental Market
Outlook for Global Vehicle Leasing & Rental Market Vehicle leasing addresses the challenges companies face in meeting their mobility needs, including funding, fleet maintenance, and handling residual risk. In the current market conditions, companies big and small must focus on their core products an ... Read More
-
Growth Opportunities for Sensors Enabling IoT in Retail
Growth Opportunities for Sensors Enabling IoT in Retail Advancements in sensor technologies have facilitated the emergence of connected living. The development of sensors that detect multiple parameters enables the Internet of Things (IoT), which is communication between devices. However, sensors as ... Read More
Research Assistance
