Region: Oceania
Category: CRM & Customer Service
Category: CRM & Customer Service
Oceania CRM & Customer Service
(26 reports matching your criteria)
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Frost Radar™: Asia-Pacific Cloud Contact Center Services, 2022
... efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accelerated the digitalization of customer and supply-chain interactions and internal ... Read More
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