Consumer Marketing & Advertising 2023

Consumer Marketing & Advertising 2023

Consumer Marketing & Advertising 2023 assesses leading approaches for marketing toconsumers – from media advertising to social media marketing, from direct mail toemail, and from customer service to experiential marketing. Consumer marketingtactics are categorized into 60 topics, each presented in a separate chapter. Currentmarket research and statistics, an analysis of effectiveness, surveys of marketers andconsumers, and discussions of trends are presented for each. The handbook alsoexamines overall marketing strategies including analytics for ROI, budget distribution,and prioritization. Over 1,200 embedded website links will direct you to raw data,additional market research, and other resources.


PART I: OVERVIEW
1 CONSUMER MARKETING
1.1 Scope
1.2 Market Assessment
1.3 Consumer Behavior
2 MARKET RESEARCH
2.1 Competitor Intelligence
2.2 Consumer Surveys
2.3 Customer Satisfaction Surveys
2.4 Focus Groups
2.5 Geodemographic Segmentation
2.6 Market Research Companies
2.7 Market Research Reports
2.8 Media Consumption Research
2.9 Mystery Shopping
2.10 Neuroscience Research
2.11 Public Opinion Polls
2.12 Retail Sales Reporting
2.13 Web Traffic Analysis
2.14 Market Resources
3 B2C MARKETING BENCHMARKS
3.1 Overview
3.2 B2C CMO Survey
3.3 Market Resources
PART II: ADVERTISING
4 TOP ADVERTISERS
4.1 Overview
4.2 Top Spending Advertisers
4.3 Market Resources
5 TOP ADVERTISING AGENCIES
5.1 Largest Agencies
5.2 Creativity Awards
5.3 Small Agency Awards
5.4 Market Resources
6 ADVERTISING SPENDING
6.1 Overview
6.2 eMarketer Assessment
6.3 Winterberry Group
6.4 Market Resources
7 IN-CINEMA ADVERTISING
7.1 Market Assessment
7.2 Moviegoer Demographics
7.3 Cinema Advertising Vendors
7.4 Market Resources
8 MAGAZINE ADVERTISING
8.1 Readership
8.2 Circulation
8.3 Advertising Spending
8.4 Ad Spending By Sector
8.5 Top Advertisers
8.6 Interactive Media
8.7 Market Resources
9 NEWSPAPER ADVERTISING
9.1 Readership
9.2 Circulation
9.3 Advertising Spending
9.4 Ad Spending By Sector
9.5 Top Advertisers
9.6 Alternative Weeklies
9.7 Market Resources
10 OUT-OF-HOME ADVERTISING
10.1 Market Assessment
10.2 Spending By Format
10.3 Market Leaders
10.4 Ad Spending By Sector
10.5 Top Advertisers
10.6 High Mileage Drivers
10.7 Digital Place-Based Advertising
10.8 Market Resources
11 RADIO ADVERTISING
11.1 Audience
11.2 Market Assessment
11.3 Ad Spending by Sector
11.4 Top Radio Advertisers
11.5 Digital Radio
11.6 Market Resources
12 TELEVISION ADVERTISING
12.1 Audience
12.2 Market Assessment
12.3 Upfront
12.4 Ad Spending By Sector
12.5 Top Advertisers
12.6 Market Resources
PART III: DIGITAL MARKETING
13 DIGITAL ADVERTISING
13.1 Internet Advertising Revenue
13.2 Market Leaders
13.3 Spending By Sector
13.4 Digital Agencies
13.5 Top Advertisers
13.6 Real-Time Bidding On Ad Exchanges
13.7 Market Resources
14 EMAIL
14.1 Market Assessment
14.2 Marketer Use Of Email
14.3 Email Analytics
14.4 Day- and Time-Of-Delivery Effectiveness
14.5 Promotional Emails
14.6 Email Marketing Services
14.7 Market Resources
15 IN-GAME ADVERTISING
15.1 Overview
15.2 Market Assessment
16 MOBILE MARKETING
16.1 Market Penetration
16.2 Market Assessment
16.3 Mobile Formats
16.4 Mobile Marketing Agencies
16.5 Mobile Marketing Tactics
16.6 Mobile Banner Ads
16.7 Mobile Shopping Apps
16.8 Market Resources
17 PODCAST ADVERTISING
17.1 Podcast Listeners
17.2 Market Assessment
17.3 Market Leaders
17.4 Top Advertisers
18 SEARCH
18.1 Organic Vs. Paid Search
18.2 Market Assessment
18.3 Search Agencies
18.4 Top Advertisers
18.5 Market Resources
19 VOICE SEARCH
19.1 Use Of Digital Voice Assistants
19.2 Voice Search Shopping
19.3 Local Business Queries
20 SOCIAL MEDIA MARKETING
20.1 Use Of Social Networking Sites
20.2 Social Media Ad Spending
20.3 Social Media Marketing Tactics
20.4 Social Media Posts
20.5 Challenges In Social Media Marketing
20.6 Market Resources
21 DIGITAL VIDEO ADVERTISING
21.1 Market Assessment
21.2 Video Ads On Social Networks
21.3 In-App Video Ad Spending
21.4 Video Ad Engagement
21.5 Video Ad Completion Rates
21.6 Assessing Effectiveness
21.7 Market Resources
22 DIGITAL PLACE-BASED VIDEO ADVERTISING
22.1 Market Assessment
22.2 Video Ads In Public Venues
22.3 DPB Video Ad Networks
22.4 Market Resources
23 DIGITAL AUDIO ADVERTISING
23.1 Audience
23.2 Advertising Spending
24 RETAIL MEDIA NETWORKS
24.1 Market Assessment
24.2 Market Leaders
24.3 Characteristics Of Retail Media Networks
25 WEBSITES
25.1 Overview
25.2 Professional-Looking Sites
25.3 Engaging New Visitors
25.4 Domain Names
25.5 Landing Page Optimization
25.6 Product Detail Pages
25.7 Site Search
25.8 Confirmation Page
PART IV: ANALYSES
26 ARTIFICIAL INTELLIGENCE IN MARKETING
26.1 Overview
26.2 Applications In Marketing
26.3 AI Tactics
26.4 AI-Powered Chatbots
27 BRANDING
27.1 Overview
27.2 Brand Names
27.3 Logo
27.4 Brand Purpose
27.5 Brand Reputation
27.6 Favorite Brands
27.7 Market Resources
28 BUY AMERICAN INITIATIVES
28.1 Preference For U.S.-Made Products
28.2 Buy American Initiatives
28.3 Maker’s Row
28.4 Market Resources
29 BUY LOCAL INITIATIVES
29.1 Buying Local
29.2 Select Initiatives
29.3 Impact Of Initiatives
29.4 Market Resources
30 CAUSE MARKETING
30.1 Overview
30.2 Effectiveness
30.3 Cause Marketing Halo Awards
30.4 Compassionate Consumerism
30.5 Market Resources
31 CELEBRITY ENDORSEMENTS
31.1 Effectiveness of Celebrity Endorsements
31.2 Influence By Age Demographic
31.3 Top Celebrity Endorsement Deals
31.4 Celebrity-Branded Merchandise
32 CONTENT MARKETING
32.1 Overview
32.2 Content Spending
32.3 Content Marketing Trends
32.4 Blogs
32.6 Market Resources
33 COUPONS
33.1 Consumer Use Of Coupons
33.2 Redemption
33.3 Influence On Purchases
34 CUSTOMER ANALYTICS
34.1 Overview
34.2 Customer Databases
34.3 Sharing Customer Data
34.4 Data Brokers
34.5 Consumer Valuation Scores
34.6 Product Use Insight
34.7 Data Integration
34.8 Regulatory Oversight
34.9 Key Players
35 CUSTOMER COMMUNICATIONS
35.1 Preferred Communications By Sector
35.2 Promotions
35.3 Customer Service
35.4 Text Message Communications
35.5 Social Media Communications
35.6 Market Resources
36 CUSTOMER RELATIONSHIP MANAGEMENT
36.1 Overview
36.2 Benefits Of CRM
36.3 CRM Spending
36.4 CRM Technology Products
36.5 Market Resources
37 CUSTOMER RETENTION
37.1 The Importance of Customer Retention
37.2 Retention Strategies
37.3 Retention Of Online Customers
37.4 Benefits Of Customer Retention Programs
38 CUSTOMER SERVICE
38.1 Overview
38.2 Perspectives On Customer Service
38.3 Customer Service Channels
38.4 Consumer Opinions Of Customer Service
38.5 Impact By Segment
39 DATA-DRIVEN MARKETING
39.1 Overview
39.2 Market Assessment
39.3 Customer Data Platforms
39.4 Metrics For Data Driven Marketing
39.5 Measuring ROI
39.6 Challenges In Data-Driven Marketing
39.7 Market Resources
40 DIRECT MARKETING
40.1 Market Assessment
40.2 Direct Mail
40.3 Effectiveness
40.4 Direct Marketing Agencies
40.5 Direct Marketing List Providers
40.6 Market Resources
41 DIRECT SELLING
41.1 Overview
41.2 Market Assessment
41.3 Market Leaders
41.4 Market Resources
42 EVENT & EXPERIENTIAL MARKETING
42.1 Overview
42.2 Market Assessment
42.3 Event Specialists
42.4 Effectiveness
42.5 Music Festivals
42.6 Market Resources
43 GENERATIONAL MARKETING
43.1 Overview
43.2 Marketing To Baby Boomers
43.3 Marketing To Generation X
43.4 Marketing To Millennials
43.5 Marketing To Generation Z
44 GENDER-SPECIFIC MARKETING
44.1 Purchasing Decision-Making
44.2 Engaging Moms
44.3 Blurring Gender Roles
44.4 Avoiding Gender Stereotypes
44.5 Gender-Specific Blogs And Websites
45 GREEN MARKETING
45.1 Impact On Consumer Spending
45.2 Green Initiatives
45.3 Credibility Of Green Marketing Claims
45.4 Green Ad Agencies
45.5 Market Resources
46 HISPANIC MARKETING
46.1 Overview
46.2 Spending
46.3 Multicultural Agencies
46.4 Hispanic Media Ad Spending
46.5 Market Resources
47 IN-STORE TRACKING
47.1 Overview
47.2 Beacons
47.3 Smartphone Tracking
47.4 Facial Recognition
47.5 RFID Tracking
48 INCLUSIVE MARKETING
48.1 Overview
48.2 Impact Of Inclusive Marketing
48.3 Diversity In Advertising Campaigns
48.4 Top Brands In Advertising Diversity
49 INFLUENCER MARKETING
49.1 Overview
49.2 Market Assessment
49.3 Top Influencers
49.4 Viewership
49.5 Response To Influencer-Sponsored Posts
49.6 Market Resources
50 LOCAL MARKETING
50.1 Market Assessment
50.2 Sources Of Local Search Information
50.3 Top Local Search Categories
50.4 Local Marketing By National Brands
50.5 Market Resources
51 LOCATION-BASED MARKETING
51.1 Overview
51.2 Use Of Location-Based Apps
51.3 Market Assessment
51.4 Location Data Brokers
51.5 Barriers To Implementation
52 LOYALTY PROGRAMS
52.1 Participation
52.2 Member Demographics
52.3 Customer Incentives
52.4 Member Satisfaction
52.5 Top Loyalty Programs
53 NAMING RIGHTS
53.1 Overview
53.2 Professional Sports Stadiums And Arenas
53.3 College Stadiums
53.4 Performing Arts Centers
54 NATIVE ADVERTISING
54.1 Overview
54.2 Market Assessment
54.3 Online Media Branded Content
54.4 Print Media
54.5 Television
55 ONLINE TRACKING
55.1 Behavioral Targeting
55.2 Tracking Cookies
55.3 First Party Data
55.4 ‘Do Not Track’ Options
56 PACKAGING
56.1 Overview
56.2 Smart Packaging
56.3 Market Resources
57 PERSONALIZATION
57.1 Personalized Marketing
57.2 Personalization Tactics
57.3 Implementation
57.4 Customer Response To Personalization
57.5 Top Brands In Personalization
58 POLITICAL ADVERTISING
58.1 Market Assessment
58.2 Spending Distribution By Media
58.2 Presidential Election Spending
59 PRICING
59.1 Overview
59.2 Price Sensitivity
59.3 In-Store Vs. Online Pricing
59.4 Dynamic Pricing
59.5 Pricing Market Research
59.6 Pricing Research Centers
59.7 Market Resources
60 PRIVACY REGULATIONS
60.1 Overview
60.2 Privacy Concerns
60.3 Impact On Consumer Marketing
60.4 California Consumer Privacy Act
60.5 General Data Protection Regulation
60.6 Market Resources
61 PRODUCT PLACEMENT
61.1 Market Assessment
61.3 Product Placement Agencies
61.4 Product Placement In Streaming Shows
61.5 Market Resources
62 PROGRAMMATIC ADVERTISING
62.1 Overview
62.2 Market Assessment
62.3 Benefits Of Programmatic Advertising
62.4 Challenges For Advertisers
62.5 Conversion Rates And Offline Sales
62.6 Programmatic Ad Pricing
63 PROMOTIONS
63.1 Market Assessment
63.2 Types of Promotions
63.3 Methods of Promotions
63.4 Rewards-Based Promotions
63.6 Giveaways
63.6 Promotions Agencies
63.7 Market Resources
64 SHOPPER [IN-STORE] MARKETING
64.1 Overview
64.2 In-Store Decision-Making
64.3 In-Store Promotions
64.4 Sampling
64.5 In-Store TV
64.6 Market Resources
65 SOCIAL RESPONSIBILITY
65.1 Overview
65.2 Survey On Social Responsibility
65.3 Market Resources
66 SMALL- AND MEDIUM-SIZED BUSINESS ADVERTISING & MARKETING
66.1 Overview
66.2 Market Assessment
66.3 SMB Marketing Tactics
66.4 Most Effective SMB Marketing
66.5 Social Media Marketing
67 SPONSORSHIPS
67.1 Market Assessment
67.2 Spending By Sector
67.3 Top Sponsors
67.4 Sports Sponsorships
67.5 Market Resources
APPENDIX A - ACADEMIC CENTERS
APPENDIX B - ANALYSTS
APPENDIX C - ASSOCIATIONS
APPENDIX D - MARKETING BLOGS
APPENDIX E - MARKETING TECHNOLOGY VENDORS
APPENDIX F - ONLINE RESOURCES
APPENDIX G - PERIODICALS
REFERENCES

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