Category: Service Industries
Service Industries market research reports by Primary Research Group
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Survey of Academic Library Leadership 2024, Hiring Practices & Plans
Survey of Academic Library Leadership 2024, Hiring Practices & Plans This report looks closely at how academic libraries hire new personnel It helps its readers to answer questions such as: how many new positions have become available this year? What about next year? How many retirements are expecte ... Read More
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Survey of Academic Library Leadership 2024, Use of Generative Artificial Intelligence
Survey of Academic Library Leadership 2024, Use of Generative Artificial Intelligence This study presents data from approximately 50 directors and other executives of academic libraries about how they are using, and plan to use generative artificial intelligence applications in a broad range of libr ... Read More
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Survey of Academic Library Leadership 2024, Library Role in Addressing Plagiarism
Survey of Academic Library Leadership 2024, Library Role in Addressing Plagiarism This study presents data and commentary from 50 academic library directors or other high level executives about their library role in addressing plagiarism. The advent of generative artificial intelligence and its broa ... Read More
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Survey of Use of Artificial Intelligence in Inter-Library Loan Management
Survey of Use of Artificial Intelligence in Inter-Library Loan Management This study presents data from 33 academic libraries about their use of artificial intelligence in various facets of inter-library loan management, with separate datasets for use in copyright clearance, returns and deliveries, ... Read More
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Academic Library Resource Sharing Program Benchmarks
Academic Library Resource Sharing Program Benchmarks This study looks closely at the book and other resource sharing programs that academic libraries maintain with library partners, opening one another’s collections to one another’s library patrons. The report gives detailed data on the types of mat ... Read More
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Law Library Benchmarks 2024-25
Law Library Benchmarks 2024-25 Regarding the importance of automated and robotic search methods (Table 20.1), the largest group (34.09%) views it as important but not a major factor currently. 18.18% see it as absolutely critical, and 20.45% as very important. There's variation by FTE librarians (Ta ... Read More
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Survey of US Higher Education Faculty 2024, Use of Academic Library Resources for AI Info Literacy
Survey of US Higher Education Faculty 2024, Use of Academic Library Resources for AI Info Literacy Perhaps the most common answer was a vent about the abusive nature of AI’s impact on students, particularly regarding the fostering of plagiarism. Indeed, many cited as their most pressing need a guide ... Read More
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Survey of Use of Artificial Intelligence in Visual Arts Librarianship
Survey of Use of Artificial Intelligence in Visual Arts Librarianship Overall Sample: This was a very common use for AI and 12.5% used it “a great deal” while another 16.67% used it “a lot” for this purpose, and another 16.67% “somewhat” while 4.17% responded “not much.” However, overall half of all ... Read More
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Survey of Use of Artificial Intelligence Applications in Academic Library Acquisitions & Licensing
Survey of Use of Artificial Intelligence Applications in Academic Library Acquisitions & Licensing The idea of using AI as a predictive mechanism, to predict the needs and predilections of scholars, even before they may know them themselves, is not an idea that has yet take root in the academic libr ... Read More
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Survey of Use of Bard, Bing & ChatGPT for Academic Library Cataloging
Survey of Use of Bard, Bing & ChatGPT for Academic Library Cataloging Looking at the entire sample, over half (53.85%) have not used the AI tools for cataloging. Only a minority finds it unreliable (3.85%) while 23.08% find it occasionally unreliable but useful, and 11.54% find it sufficiently relia ... Read More
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Survey of Academic Library Leadership, Development & Use of Chatboxes
Survey of Academic Library Leadership, Development & Use of Chatboxes We asked: How important is the use of chatbots or chatboxes to your library’s overall mission and strategy? We gave the following choices: not important, somewhat important, important and very important. A plurality of 25.93% ch ... Read More
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Survey of Academic Library Leadership, Plans for Student Employees of the Library
Survey of Academic Library Leadership, Plans for Student Employees of the Library The entire sample has a mean of 13.61 and a median of 11.00 student workers, with a minimum of 0 and a maximum of 45. The data suggests a strong recovery from the prior pandemic year with overall employment increasing ... Read More
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Survey of Academic Library Leadership, Impact of ChatGPT & Bard on Information Literacy Instruction
Survey of Academic Library Leadership, Impact of ChatGPT & Bard on Information Literacy Instruction Table 5.1.8 shows that libraries at institutions where the respondent has an MLIS or MLS degree and an undergraduate degree in social sciences or sciences or history, arts, or humanities are not provi ... Read More
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Survey of US Higher Education Faculty 2023, Use of Proxies to Retrieve Items at the Academic Library
Survey of US Higher Education Faculty 2023, Use of Proxies to Retrieve Items at the Academic Library We asked: Have you ever designated a student, co-worker or any other person to pick up books and other materials from the academic library for you in your name? 20.83% of faculty have done so. Incide ... Read More
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Survey of Lawyers at Major Law Firms, Use of Law School Libraries
Survey of Lawyers at Major Law Firms, Use of Law School Libraries This study looks at the incidence, frequency and type of use of law school libraries by lawyers from major law firms. The report helps its readers to answer questions such as: how many and which lawyers use their old law school libra ... Read More
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Survey of US Higher Education Faculty 2023, Use of Academic Libraries Other Than One's Own
Survey of US Higher Education Faculty 2023, Use of Academic Libraries Other Than One's Own This study looks at how often academics use the libraries of other institutions, and in general how aware are scholars about arrangements allowing them to use other academic libraries. The study also presents ... Read More
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Survey of US Higher Education Faculty 2023, Evaluating Personal Comfort in the Academic Library
Survey of US Higher Education Faculty 2023, Evaluating Personal Comfort in the Academic Library This 92-page study presents highly detailed data on just how comfortable faculty library patrons are in the academic library. It helps its readers to answer questions such as: what do faculty think of t ... Read More
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Survey of US Higher Education Faculty 2023, Requesting the Library to Purchase New Materials
Survey of US Higher Education Faculty 2023, Requesting the Library to Purchase New Materials This 73-page report gives extensive and detailed data on who, how often, and for what kinds of materials, do faculty request that their academic libraries make purchases of new resources. The study also giv ... Read More
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Survey of US Higher Education Faculty 2023, Making Copies in the Academic Library
Survey of US Higher Education Faculty 2023, Making Copies in the Academic Library This study looks at frequency of use of library photocopiers, and also provides data comparing library patron production of print and digital copies in academic libraries. The study also looks at the overall level of ... Read More
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Survey of US Higher Education Faculty 2023, Use of Faculty Research Rooms, Desks and Lockers in the Academic Library
Survey of US Higher Education Faculty 2023, Use of Faculty Research Rooms, Desks and Lockers in the Academic Library This study looks at the extent of use by college faculty of dedicated faculty research rooms, desks, lockers and other spaces in academic libraries designated for faculty generally, o ... Read More
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Survey of US Higher Education Faculty 2023, Serving on Library Procurement Committees
Survey of US Higher Education Faculty 2023, Serving on Library Procurement Committees This study identifies which faculty have served on library procurement committees, either representing their departments to the academic library, or working on departmental or college/university wide committees con ... Read More
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Survey of US Higher Education Faculty 2023, Use of the Academic Library's VIrtual Reference Services
Survey of US Higher Education Faculty 2023, Use of the Academic Library's VIrtual Reference Services Institutional size mattered as 63.24% of faculty at high ed institutions with more than 20,000 students FTE felt their academic library had a subject specialist in their field while only 31.21% of fa ... Read More
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Survey of American College Students 2022: Interest in Library Science
Survey of American College Students 2022: Interest in Library Science Women tend to be more interested than men; more than 3.8% of women but only 2.9% of men were either interested or highly interested and nearly four times as many women as men were highly interested. Broken out by race or ethnicity ... Read More
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Academic Library Benchmarks 2022-23
Academic Library Benchmarks 2022-23 The mean was 16.15% with a range of 0 to 100 and a median of 10%. Most tele-work was done by library staff at doctoral and research universities; at research universities, a mean of 27.14% of staff time was spent working from home or other remote location. Library ... Read More
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Survey of American College Students 2022, Satisfaction with Academic Library Orientation Efforts
Survey of American College Students 2022, Satisfaction with Academic Library Orientation Efforts Also, students in certificate or non-degree programs were also more likely than others to feel that they need a refresher; 24.32% felt this way. Students in communications, media, journalism and related ... Read More
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