NelsonHall

NelsonHall stands as a premier global analyst firm, dedicated to enlightening organizations about the potential opportunities within IT and business services.

With a distinct focus on IT services (ITS) and business process services (BPS), NelsonHall is committed to aiding organizations in comprehending, embracing, and optimizing adaptable strategies within the realms of IT services and business processes. These adaptive approaches are pivotal in driving and facilitating digital transformation initiatives within enterprises. Since its establishment in 1998, NelsonHall has cultivated a team of knowledgeable analysts situated across the U.S., U.K., and Continental Europe. This positioning allows NelsonHall to equip buy-side organizations with comprehensive insights into markets and vendors, ultimately facilitating swift and well-informed sourcing decisions. Additionally, for vendors in the field, NelsonHall offers a wealth of market insights and user requirements that are instrumental in refining their go-to-market strategies.

At the core of NelsonHall's operations lies meticulously researched and original analysis. The firm's reputation for delivering analysis of exceptional quality, depth, and insight has earned it widespread recognition. Collaborating closely with clients, NelsonHall fosters value-based relationships built upon their unparalleled expertise in ITS and BPS markets. Serving as a trusted advisor, NelsonHall not only provides answers but also brings clarity to the complexity and challenges confronted by service buyers and providers in the ever-evolving global services landscape.
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135 Reports from NelsonHall

   
  • Tech Mahindra - Customer Experience Operations Transformation

    Tech Mahindra - Customer Experience Operations Transformation Who is This Vendor Assessment For? NelsonHall’s CX Operations Transformation profile on Tech Mahindra is a comprehensive assessment of Tech Mahindra’s offerings and capabilities, designed for: • Sourcing managers monitoring the capabiliti ... Read More

  • Cognizant - Digital Banking Services

    Cognizant - Digital Banking Services Who Is This Vendor Assessment For? NelsonHall’s ‘Digital Banking Services: Transforming the Financial Services Industry’ Vendor Assessment for Cognizant is a comprehensive assessment of Cognizant’s banking industry digital services offerings and capabilities desi ... Read More

  • Sitel - Customer Experience Operations Transformation

    Sitel - Customer Experience Operations Transformation Who is This Vendor Assessment For? NelsonHall’s CX Operations Transformation profile on Sitel Group is a comprehensive assessment of Sitel Group’s offerings and capabilities, designed for: • Sourcing managers monitoring the capabilities of existi ... Read More

  • Trigent - Quality Engineering

    Trigent - Quality Engineering Who is This Vendor Assessment For? NelsonHall's quality engineering services profile on Trigent is a comprehensive assessment of Trigent’s offerings and capabilities, designed for: • Sourcing managers monitoring the capabilities of existing suppliers of software testing ... Read More

  • LTI - Digital Banking Services

    LTI - Digital Banking Services Who Is This Vendor Assessment For? NelsonHall’s ‘Digital Banking Services: Transforming the Financial Services Industry’ Vendor Assessment for LTI is a comprehensive assessment of LTI’s banking industry digital services offerings and capabilities designed for: • Sourci ... Read More

  • WNS- Customer Experience Operations Transformation

    WNS- Customer Experience Operations Transformation Who is This Vendor Assessment For? NelsonHall’s CX Operations Transformation profile on WNS is a comprehensive assessment of WNS’ offerings and capabilities, designed for: • Sourcing managers monitoring the capabilities of existing suppliers of CX s ... Read More

  • Conduent - Customer Experience Operations Transformation

    Conduent - Customer Experience Operations Transformation Who is This Vendor Assessment For? NelsonHall’s CX Operations Transformation profile on Conduent is a comprehensive assessment of Conduent’s offerings and capabilities, designed for: • Sourcing managers monitoring the capabilities of existing ... Read More

  • Capgemini - Quality Engineering

    Capgemini - Quality Engineering Who is This Vendor Assessment For? NelsonHall's quality engineering services profile on Capgemini is a comprehensive assessment of Capgemini’s offerings and capabilities, designed for: • Sourcing managers monitoring the capabilities of existing suppliers of software t ... Read More

  • SYKES - Customer Experience Operations Transformation

    SYKES - Customer Experience Operations Transformation Who is This Vendor Assessment For? NelsonHall’s CX Operations Transformation profile on SYKES is a comprehensive assessment of SYKES’ offerings and capabilities, designed for: • Sourcing managers monitoring the capabilities of existing suppliers ... Read More

  • DXC - End-to-End Cloud Infrastructure Management Services

    DXC - End-to-End Cloud Infrastructure Management Services Who is This Vendor Assessment For? NelsonHall’s end-to-end cloud infrastructure management services profile on DXC Technology is a comprehensive assessment of DXC Technology’s offerings and capabilities, designed for: Sourcing managers monito ... Read More

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