Category: CRM & Customer Service
CRM & Customer Service market research reports by Mordor Intelligence Inc
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Contact Center Software Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Contact Center Software Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The Contact Center Software Market was valued at USD 20.18 billion in 2020 and is expected to reach USD 44.30 billion by 2026, at a CAGR of 14% over the forecast period 2021 - 2026. The contact center softw ... Read More
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Southeast Asia CRM Analytics Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Southeast Asia CRM Analytics Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The Southeast Asian CRM analytics market is expected to register a CAGR of over 12% over the forecast period, 2021-2026. CRM has become a must-have for enterprises of all sizes, as the ERP system becam ... Read More
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CRM Analytics Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
CRM Analytics Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The CRM analytics market registered a CAGR of 12.8%, over the forecast period (2021-2026). Lead management has been traditionally managed by the company’s sales team with the help of customer relation management (CRM ... Read More
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Global Customer Information System Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Global Customer Information System Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The Customer Information System (CIS) market was valued at USD 927.3 million in 2020. It is projected to reach USD 1955.8 million by 2026, registering a CAGR of 12.3 % during 2021-2026. The outbr ... Read More
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Contact Center Transformation Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Contact Center Transformation Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The global contact center transformation market (henceforth, referred to as the market studied) was valued at USD 23.83 billion in 2019, and it is expected to reach USD 88.52 billion by 2027, register ... Read More
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Global Enterprise Resource Planning Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Global Enterprise Resource Planning Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The global enterprise resource planning market was valued at 39.11 billion in 2020, and it is expected to reach USD 61.97 billion by 2026, registering a CAGR of 7.52% during the forecast period, ... Read More
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Cloud-based Contact Center Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Cloud-based Contact Center Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The cloud-based contact center market was valued at USD 16106.5 million in 2020, and it is expected to reach USD 51830.73 million by 2026, at a CAGR of 21.8% over the forecast period (2021 - 2026). Legac ... Read More
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