Category: CRM & Customer Service
CRM & Customer Service market research reports by Mordor Intelligence Inc
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Thailand ICT Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)
Thailand ICT Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029) The Thailand ICT Market size is estimated at USD 19.84 billion in 2024, and is expected to reach USD 29.77 billion by 2029, at a CAGR of 8.45% during the forecast period (2024-2029). The Increased Technology Adoption ... Read More
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Indonesia CRM Software - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029)
Indonesia CRM Software - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029) The Indonesia CRM Software Market size is estimated at USD 1.40 billion in 2024, and is expected to reach USD 2.60 billion by 2029, growing at a CAGR of 5.30% during the forecast period (2024 ... Read More
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Contact Center Outsourcing - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029)
Contact Center Outsourcing - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029) The Contact Center Outsourcing Market size is estimated at USD 109.34 billion in 2024, and is expected to reach USD 156.79 billion by 2029, growing at a CAGR of 7.48% during the forecast ... Read More
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Telecom Service Assurance Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)
Telecom Service Assurance Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029) The Telecom Service Assurance Market size is estimated at USD 11.13 billion in 2024, and is expected to reach USD 17.97 billion by 2029, growing at a CAGR of 10.04% during the forecast period (2024-2029) ... Read More
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Thailand CRM Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)
Thailand CRM Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029) The Thailand CRM Market size is estimated at USD 157.38 million in 2024, and is expected to reach USD 227.60 million by 2029, growing at a CAGR of 12.02% during the forecast period (2024-2029). Customer Relationship ... Read More
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Voice Biometrics - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts 2019 - 2029
Voice Biometrics - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts 2019 - 2029 The Voice Biometrics Market size is estimated at USD 2.25 billion in 2024, and is expected to reach USD 4.88 billion by 2029, growing at a CAGR of 16.75% during the forecast period (2024-2029). The p ... Read More
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Office And Contact Center Headset - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts 2019 - 2029
Office And Contact Center Headset - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts 2019 - 2029 The Office and Contact Center Headset Market was valued at USD 2.56 billion in the previous year and is expected to register a CAGR of 8.97% during the forecast period to become USD ... Read More
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Contact Center Outsourcing Market Size & Share Analysis - Growth Trends & Forecasts (2023 - 2028)
Contact Center Outsourcing Market Size & Share Analysis - Growth Trends & Forecasts (2023 - 2028) The Contact Center Outsourcing Market size is expected to grow from USD 100.93 billion in 2023 to USD 132.92 billion by 2028, at a CAGR of 5.66% during the forecast period (2023-2028). Key Highlights So ... Read More
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Emotion Analytics Market Size & Share Analysis - Growth Trends & Forecasts (2023 - 2028)
Emotion Analytics Market Size & Share Analysis - Growth Trends & Forecasts (2023 - 2028) The Emotion Analytics Market size is expected to grow from USD 3.36 billion in 2023 to USD 7.03 billion by 2028, at a CAGR of 15.93% during the forecast period (2023-2028). Artificial intelligence (AI) has broug ... Read More
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Global Chatbot Market Size & Share Analysis - Growth Trends & Forecasts (2023 - 2028)
Global Chatbot Market Size & Share Analysis - Growth Trends & Forecasts (2023 - 2028) The global chatbot market was valued at USD 3.78 billion in 2021, and it is projected to register a CAGR of 30.29% over the forecast period 2022 - 2027. The chatbot market is witnessing growth due to increasing dem ... Read More
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Contact Center Transformation Market - Growth, Trends, COVID-19 Impact, and Forecasts (2023 - 2028)
Contact Center Transformation Market - Growth, Trends, COVID-19 Impact, and Forecasts (2023 - 2028) The global contact center transformation market is expected to register a CAGR of 17.91% during the forecast period. As the cloud-based infrastructure has been digitally transforming the contact cente ... Read More
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Global Office and Contact Center Headset Market - Growth, Trends, Covid-19 Impact, and Forecasts (2023 - 2028)
Global Office and Contact Center Headset Market - Growth, Trends, Covid-19 Impact, and Forecasts (2023 - 2028) The Office and Contact Center Headset Market is anticipated to register a CAGR of over 11.22% over the forecast period (2022-2027). The growth of business process outsourcing and call cente ... Read More
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Europe Cloud Crm Market - Growth, Trends, Covid-19 Impact, and Forecasts (2023 - 2028)
Europe Cloud Crm Market - Growth, Trends, Covid-19 Impact, and Forecasts (2023 - 2028) The European cloud CRM market (henceforth referred to as the market studied) was valued at USD 11.51 billion in 2021, and it is expected to reach USD 16.61 billion by 2027, registering a CAGR of 6.5% over the peri ... Read More
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Contact Center Outsourcing Market
Contact Center Outsourcing Market - Growth, Trends, COVID-19 Impact, and Forecasts (2023 - 2028) The Contact Center Outsourcing Market is registering a CAGR of 9% over the forecast period. Contact center outsourcing is a way that major companies look for cutting costs. Some industry leaders stand by ... Read More
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Pharmaceutical Customer Relationship Management Software Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Pharmaceutical Customer Relationship Management Software Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The Pharmaceutical Customer Relationship Management Software Market is expected to grow at a significant CAGR of 10.5% during the study period (2022-2027). The emergence of ... Read More
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North America and Europe Chatbot Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
North America and Europe Chatbot Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) North America and Europe Chatbot Market is expected to register a CAGR of 26.1% over the forecast period (2022–2027). Businesses are constantly seeking opportunities to connect with customers and e ... Read More
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Global Chatbot Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Global Chatbot Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The global chatbot market was valued at USD 3.78 billion in 2021, and it is projected to register a CAGR of 30.29% over the forecast period 2022 - 2027. The chatbot market is witnessing growth due to increasing dema ... Read More
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Global Loyalty Management Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Global Loyalty Management Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The global loyalty management market was valued at USD 8.75 billion in 2021, and it is expected to grow at a CAGR of 16.88% during the forecast period (2022-2027). A loyalty management system is a marketi ... Read More
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Europe Cloud CRM Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Europe Cloud CRM Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The European cloud CRM market (henceforth referred to as the market studied) was valued at USD 11.51 billion in 2021, and it is expected to reach USD 16.61 billion by 2027, registering a CAGR of 6.5% over the peri ... Read More
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Global Customer Success Management Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Global Customer Success Management Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The global customer success management market is expected to register a CAGR of 24.13% during the forecast period. The introduction of cloud-based solutions accelerates automation and enhances cl ... Read More
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Customer Data Platform Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Customer Data Platform Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The Global Customer Data Platform Market was valued at USD 1.56 billion in 2021 and is expected to register a CAGR of 27.41% over the forecast period (2022 - 2027). Due to the growing demand for analyses of ... Read More
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United States Customer Technical Support Services Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
United States Customer Technical Support Services Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The United States Customer Technical Support Services Market was valued at USD 7,570.6 million in 2021 and is expected to reach USD 11,719.7 million by 2027, registering a CAGR of ... Read More
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Customer Experience Management Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Customer Experience Management Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The customer experience management market was valued at USD 10.23 billion in 2020 and is expected to reach USD 27.13 billion by 2026 and grow at a CAGR of 17.9% over the forecast period (2021-2026). ... Read More
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AI Market in Call Center Applications - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
AI Market in Call Center Applications - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The AI Market in Call Center Applications is anticipated to witness a CAGR of 25.8% over the forecast period 2021 - 2026. AI technology has gained widespread recognition and adoption over the past fe ... Read More
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South East Asia CRM Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
South East Asia CRM Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The Southeast Asian Customer Relationship Management (CRM) software market was valued at USD 755.2 million in 2020. It is projected to reach USD 1,751.2 million by 2026, registering a CAGR of 14.91% during 2021 ... Read More
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