Category: CRM & Customer Service
CRM & Customer Service market research reports by Icon Group International, Inc.
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The 2025-2030 World Outlook for Call Center Services
The 2025-2030 World Outlook for Call Center Services This study covers the world outlook for call center services across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U. ... Read More
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The 2025-2030 World Outlook for Cloud CRM
The 2025-2030 World Outlook for Cloud CRM This study covers the world outlook for cloud CRM across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the perce ... Read More
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The 2025-2030 World Outlook for Call Center AI
The 2025-2030 World Outlook for Call Center AI This study covers the world outlook for call center AI across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), ... Read More
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The 2025-2030 World Outlook for Customer Experience Management Media Monitoring Tools
The 2025-2030 World Outlook for Customer Experience Management Media Monitoring Tools This study covers the world outlook for customer experience management media monitoring tools across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry ... Read More
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The 2025-2030 World Outlook for Customer Engagement
The 2025-2030 World Outlook for Customer Engagement This study covers the world outlook for customer engagement across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. ... Read More
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The 2023-2028 World Outlook for Healthcare Chatbots
The 2023-2028 World Outlook for Healthcare Chatbots This study covers the world outlook for healthcare chatbots across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. ... Read More
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The 2023-2028 World Outlook for Cloud CRM
The 2023-2028 World Outlook for Cloud CRM This study covers the world outlook for cloud CRM across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the perce ... Read More
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The 2023-2028 World Outlook for Telecom CRM, E-Commerce, and Analytics
The 2023-2028 World Outlook for Telecom CRM, E-Commerce, and Analytics This study covers the world outlook for Telecom CRM, e-commerce, and analytics across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the co ... Read More
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The 2023-2028 World Outlook for Field Force Automation
The 2023-2028 World Outlook for Field Force Automation This study covers the world outlook for field force automation across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions o ... Read More
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The 2023-2028 World Outlook for Customer Experience Monitoring
The 2023-2028 World Outlook for Customer Experience Monitoring This study covers the world outlook for customer experience monitoring across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in questio ... Read More
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The 2023-2028 World Outlook for Customer Experience Management
The 2023-2028 World Outlook for Customer Experience Management This study covers the world outlook for customer experience management across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in questio ... Read More
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The 2023-2028 World Outlook for Customer Master Data Management
The 2023-2028 World Outlook for Customer Master Data Management This study covers the world outlook for customer master data management across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in quest ... Read More
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The 2023-2028 World Outlook for Call Center Platforms
The 2023-2028 World Outlook for Call Center Platforms This study covers the world outlook for call center platforms across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of ... Read More
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The 2023-2028 World Outlook for Customer Experience Management Media Monitoring Tools
The 2023-2028 World Outlook for Customer Experience Management Media Monitoring Tools This study covers the world outlook for customer experience management media monitoring tools across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry ... Read More
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The 2023-2028 World Outlook for Customer Loyalty Management
The 2023-2028 World Outlook for Customer Loyalty Management This study covers the world outlook for customer loyalty management across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in ... Read More
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The 2023-2028 World Outlook for Contact Center Analytics
The 2023-2028 World Outlook for Contact Center Analytics This study covers the world outlook for contact center analytics across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millio ... Read More
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The 2023-2028 World Outlook for Chatbots for Small Enterprises
The 2023-2028 World Outlook for Chatbots for Small Enterprises This study covers the world outlook for chatbots for small enterprises across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in questio ... Read More
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The 2023-2028 World Outlook for Healthcare CRM
The 2023-2028 World Outlook for Healthcare CRM This study covers the world outlook for healthcare CRM across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), ... Read More
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The 2023-2028 World Outlook for On-Demand Contact Center Analytics
The 2023-2028 World Outlook for On-Demand Contact Center Analytics This study covers the world outlook for on-demand contact center analytics across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in ... Read More
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The 2023-2028 World Outlook for On-Premise Interactive Response Systems
The 2023-2028 World Outlook for On-Premise Interactive Response Systems This study covers the world outlook for on-premise interactive response systems across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the ... Read More
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The 2023-2028 World Outlook for Loyalty Management
The 2023-2028 World Outlook for Loyalty Management This study covers the world outlook for loyalty management across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. d ... Read More
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The 2023-2028 World Outlook for Symptom Checking and Medication Assisting Healthcare Chatbots
The 2023-2028 World Outlook for Symptom Checking and Medication Assisting Healthcare Chatbots This study covers the world outlook for symptom checking and medication assisting healthcare chatbots across more than 190 countries. For each year reported, estimates are given for the latent demand, or po ... Read More
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The 2023-2028 World Outlook for Contact Center Software
The 2023-2028 World Outlook for Contact Center Software This study covers the world outlook for contact center software across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions ... Read More
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The 2023-2028 World Outlook for Chatbots
The 2023-2028 World Outlook for Chatbots This study covers the world outlook for chatbots across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent ... Read More
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The 2023-2028 World Outlook for Customer Data Migration
The 2023-2028 World Outlook for Customer Data Migration This study covers the world outlook for customer data migration across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions ... Read More
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