Category: Telecommunications & Wireless
Telecommunications & Wireless market research reports by IDC
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"Voice of the Customer" Programs: Where Are They Today? More Importantly, Where Are They Going?
"Voice of the Customer" Programs: Where Are They Today? More Importantly, Where Are They Going? This IDC Perspective discusses the evolution of voice of the customer as a corporate program to listen, analyze, and act on customer feedback and sentiment as it is used to improve products, services, and ... Read More
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IDC Perspective: Urgent Need for Comms SPs to Relook at their Operations and Monetization System Investments
IDC Perspective: Urgent Need for Comms SPs to Relook at their Operations and Monetization System Investments The emergence of 5G has created possibilities for communications SPs to provide services related to advanced technologies such as AI, Internet of Things (IoT), and network slicing. However, t ... Read More
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MWC23 in Review: Transformation, Transformation, Transformation
MWC23 in Review: Transformation, Transformation, Transformation This IDC Market Perspective covers key news and developments highlighted during Mobile World Congress 2023 in Barcelona. MWC23, back at its pre-COVID-19 "buzz," showed an industry going through several transformations. Shaping the discu ... Read More
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Worldwide Mobile In-App and In-Game Advertising Forecast, 2023–2027: ATT Keeps Rocking the Boat as Privacy Sandbox Looms
Worldwide Mobile In-App and In-Game Advertising Forecast, 2023–2027: ATT Keeps Rocking the Boat as Privacy Sandbox Looms This IDC study captures revenue derived from in-app and in-game mobile advertising as well as direct spending by users on mobile games and nongame mobile apps. Mobile advertising ... Read More
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The Matrix of Earthbound and Extraterrestrial Entities
The Matrix of Earthbound and Extraterrestrial Entities This IDC Perspective provides conceptual guidance to organizations seeking to understand the evolution of the Internet of Things (IoT) and its metamorphosis into a new framework, the Matrix of Earthbound and Extraterrestrial Entities (ME3)."The ... Read More
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Mobile World Congress 2023: Telecom Industry Seeks to Redefine Value in Global Digital Ecosystem At "Velocity"
Mobile World Congress 2023: Telecom Industry Seeks to Redefine Value in Global Digital Ecosystem At "Velocity" This IDC Market Perspective summarizes high-level takeaways from MWC 2023, including how the traditional telecom ecosystem is rapidly evolving both internally using innovative technologies ... Read More
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IDC MaturityScape: Location and Geospatial Intelligence 1.0
IDC MaturityScape: Location and Geospatial Intelligence 1.0 This IDC MaturityScape describes the organizational characteristics at five levels of location and geospatial intelligence maturity, from a completely ad hoc approach with limited awareness to one in which location and geospatial intelligen ... Read More
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Is Mobile UCaaS Finally Here, or Has It Always Been Here? Verizon Mobile for Microsoft Teams Illustrates How the Mobile UC&C Solution Concept Is Expanding
Is Mobile UCaaS Finally Here, or Has It Always Been Here? Verizon Mobile for Microsoft Teams Illustrates How the Mobile UC&C Solution Concept Is Expanding This IDC Market Note provides an overview of Verizon Mobile for Microsoft Teams, putting it in the context of what mobile options exist in the U ... Read More
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Avaya Keeps Its Eye on the Prize and Views the Restructuring Support Agreement and Expedited Chapter 11 Process as Critical Steps in Its Software and Support Solutions Future
Avaya Keeps Its Eye on the Prize and Views the Restructuring Support Agreement and Expedited Chapter 11 Process as Critical Steps in Its Software and Support Solutions Future This IDC Market Note provides a summary and analysis of Avaya's February 14, 2023, announcement that it had entered into a Re ... Read More
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Event Stream Processing Comes of Age in Europe
Event Stream Processing Comes of Age in Europe This IDC Perspective on event stream processing covers how and why the market is growing very strongly in Europe. But just as notably, the variety of use cases has expanded immeasurably. Once used predominantly in financial services, it's now common in ... Read More
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IDC PlanScape: Edge Security for Federal Agencies
IDC PlanScape: Edge Security for Federal Agencies This IDC PlanScape discusses edge security for federal agencies."Many agencies' primary goal for improving security is implementing a zero trust architecture (ZTA). Zero trust network architecture (ZTNA) does reduce risk, but agencies can substantial ... Read More
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Worldwide Mobile and Handheld Gaming Forecast, 2023–2027: Mobile Gaming Adjusts to Its First-Ever Spending Drop
Worldwide Mobile and Handheld Gaming Forecast, 2023–2027: Mobile Gaming Adjusts to Its First-Ever Spending Drop This IDC study sizes and assesses the mobile and handheld console gaming marketplace worldwide through 2027. The forecast includes a four-region breakout: North America, Western Europe, As ... Read More
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5G to Provide Boost to Edge Computing
5G to Provide Boost to Edge Computing In this IDC Perspective, multi-access edge computing (MEC) is a crucial use case of 5G technology, which has the potential to transform the way we process and analyze data. By utilizing the high-speed, low-latency, and reliable capabilities of 5G, MEC deployment ... Read More
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Hyperscaler Investments in the GCC Region Intensifying: AWS, Google, Huawei, Microsoft, and Oracle Announce New Cloud Regions and Datacenters
Hyperscaler Investments in the GCC Region Intensifying: AWS, Google, Huawei, Microsoft, and Oracle Announce New Cloud Regions and Datacenters This IDC Market Note explores recent hyperscaler efforts to establish and expand cloud regions in the countries of the Gulf Cooperation Council (GCC). The rep ... Read More
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New Worldwide Private 4G/5G Network Market Insights from 2H22 Publicly Announced Contracts
New Worldwide Private 4G/5G Network Market Insights from 2H22 Publicly Announced Contracts This IDC Market Perspective examines the private mobile network contracts publicly announced during 2H22 with comparisons to previous data. The contracts provide a view into the differences in private 4G/5G ne ... Read More
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Spark New Zealand Half-Year Results: Half-Time Scores Signal Spark to Up Its Game
Spark New Zealand Half-Year Results: Half-Time Scores Signal Spark to Up Its Game This IDC Market Note discusses and provides IDC's viewpoint on Spark New Zealand's half-year results announcement for FY23, delivered on February 22, 2023. Spark is performing well in mobile services, but it has some c ... Read More
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Cable Bundles Continue Evolving: Comcast, Charter, Altice, and Cox Leverage Mobile Services
Cable Bundles Continue Evolving: Comcast, Charter, Altice, and Cox Leverage Mobile Services This IDC Market Note discusses recent announcements by select cable service providers in the United States. It summarizes IDC's opinion on market changes and dynamics that are impacting the multiplay bundling ... Read More
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XR Device Management: Essential Solutions for Expanding XR Business Deployments
XR Device Management: Essential Solutions for Expanding XR Business Deployments This IDC Market Perspective provides insight on challenges regarding extended reality (XR) device management in business as well as current market solutions and approaches that address them. Device management is a critic ... Read More
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Enterprise Adoption of Customer Success as a Business Strategy
Enterprise Adoption of Customer Success as a Business Strategy This IDC Perspective discusses the enterprise adoption of the customer success concept and how customer success is transforming into an enterprise business strategy."Enterprises are stepping up their investments in customer success manag ... Read More
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Chorus Half-Year Results: Keep Calm and Fibre on
Chorus Half-Year Results: Keep Calm and Fibre on This IDC Market Note looks at Chorus' announcement of its half-year results on February 20, 2023. The company focused on its "steady operational and financial results." "Chorus is taking some pleasing actions to pivot quickly when the need arises, and ... Read More
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Worldwide Telecommunications Services Forecast, 2023-2026: Consumer, Commercial, Wireline, and Mobile
Worldwide Telecommunications Services Forecast, 2023-2026: Consumer, Commercial, Wireline, and Mobile This IDC study provides a worldwide forecast for telecommunications services for 2023–2026. Service forecasts are segmented between commercial and consumer services and wireline and mobile. This doc ... Read More
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5(G) Trends to Look for in 2023
5(G) Trends to Look for in 2023 This IDC Market Perspective looks at the key trends and drivers of 5G adoption that are expected to emerge in 2023. Amid the backdrop of economy uncertainty and a still shifting post-pandemic norm, 5G is helping make "wireless-first connectivity" a viable option for c ... Read More
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Carrier Network Infrastructure Trends 2023: Cloud Native, 5G, and MEC Drive Carrier Planning
Carrier Network Infrastructure Trends 2023: Cloud Native, 5G, and MEC Drive Carrier Planning This IDC Market Perspective provides insights into five key trends impacting the carrier network infrastructure market in 2022 and beyond."Year 2023 is poised for the buildout of standalone 5G infrastructure ... Read More
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The Key Digital Infrastructure Takeaways from NRF 2023
The Key Digital Infrastructure Takeaways from NRF 2023 This IDC Perspective highlights some of the top takeaways on the digital infrastructure areas that garnered great attention and interest from retailers at NRF 2023. NRF 2023 showcased a range of new solutions intended to reduce friction across t ... Read More
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Secure by Design: File Sync and Share for Hybrid Workplaces
Secure by Design: File Sync and Share for Hybrid Workplaces This IDC Market Note discusses European organizations' challenges around sharing files securely in a hybrid environment or as part of remote collaboration. It also highlights the importance of incorporating security in file-sharing system d ... Read More
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