Technology market research reports by IDC

• IDC PeerScape: Retail Intelligence Practices to Apply GenAI Across Use Cases

  Sep 26, 2023  |  Published by: IDC  |  USD 7,500

  IDC PeerScape: Retail Intelligence Practices to Apply GenAI Across Use Cases This IDC PeerScape helps retail operational leaders consider the implications of what GenAI can offer them, especially as best practices have yet to be formed. We examine the importance of a data infrastructure and hear fro ... Read More

• PTC LiveWorx 2023: Bringing Speed to Market, Efficiency, and Sustainability to Retail

  Sep 01, 2023  |  Published by: IDC  |  USD 7,500

  PTC LiveWorx 2023: Bringing Speed to Market, Efficiency, and Sustainability to Retail This IDC Perspective focuses on PTC FlexPLM in retail and CPG industries in which speed is crucial to enable retailers and brands to design and produce as close to market as possible. In May, PTC LiveWorx reconvene ... Read More

• Order Management's Essential Role in Creating a Positive Omni-Channel Experience

  Aug 29, 2023  |  Published by: IDC  |  USD 7,500

  Order Management's Essential Role in Creating a Positive Omni-Channel Experience This IDC Perspective discusses order management's role in creating a positive omni-channel experience. To transform order management to create satisfactory outcomes for all stakeholders across the shopping journey, reta ... Read More

• Media and Entertainment Generative Artificial Intelligence Use Case Update

  Aug 22, 2023  |  Published by: IDC  |  USD 7,500

  Media and Entertainment Generative Artificial Intelligence Use Case Update This IDC Perspective discusses the media and entertainment generative artificial intelligence use case update. Industry generative AI innovators such as Google Cloud, Veritone, and Genpact are just a few of the many creative ... Read More

• Computer Vision: Accelerating Data Insights in an Increasingly Digitized Retail Ecosystem

  Jul 28, 2023  |  Published by: IDC  |  USD 7,500

  Computer Vision: Accelerating Data Insights in an Increasingly Digitized Retail Ecosystem This IDC Perspective investigates the current and future role of computer vision within the retail industry. This includes a deep dive into computer vision — what it is, how it works, and the approaches for dev ... Read More

• TCS Retail — Digital First

  Jul 19, 2023  |  Published by: IDC  |  USD 2,500

  TCS Retail — Digital First This IDC Market Note examines the Tata Consultancy Services (TCS) Analyst Day event held in Boston, Massachusetts, on June 13, 2023. We specifically look at the TCS retail and consumer segment and the vision that TCS brings to the table around digital first. Also reviewed ... Read More

• IDC PlanScape: Customer Loyalty in Retail

  Jun 30, 2023  |  Published by: IDC  |  USD 7,500

  IDC PlanScape: Customer Loyalty in Retail This IDC PlanScape analyzes the various facets of retail loyalty, from the viewpoint of companies and consumers in terms of tools and competitive advantages generated through fostering commitment and customer connection."Loyalty programs, when translated int ... Read More

• Retailers to Unlock Sourcing Resilience through Supplier Diversification and Nearshoring

  Jun 23, 2023  |  Published by: IDC  |  USD 7,500

  Retailers to Unlock Sourcing Resilience through Supplier Diversification and Nearshoring This IDC study is about the steps that retailers are taking to manage global omni-channel sourcing and supply chains. These operations post challenges on a good day; unmanageable disruption of the flow of invent ... Read More

• Aptos Engage and Revionics Insight: Unified Retail

  Jun 20, 2023  |  Published by: IDC  |  USD 2,500

  Aptos Engage and Revionics Insight: Unified Retail This IDC Market Note covers the recent Aptos Engage 2023 and Revionics Insight 2023 customer and analyst event held in Las Vegas, Nevada, from May 16 to 19, 2023. Aptos continues to display leadership in omni-channel retail solutions, with Revionics ... Read More

• Retail Forecasting — The Value of the Crystal Ball

  Mar 27, 2023  |  Published by: IDC  |  USD 7,500

  Retail Forecasting — The Value of the Crystal Ball This IDC Perspective puts the essential function of demand forecasting on display because it is the foundation for the basic role of retail merchandising. The value of demand forecasting has been growing dramatically across the past few years in ret ... Read More

• IDC PlanScape: HR Digital Transformation for Retailers

  Mar 20, 2023  |  Published by: IDC  |  USD 7,500

  IDC PlanScape: HR Digital Transformation for Retailers This IDC PlanScape examines how digital transformation in HR can positively affect a retail organization, underlining steps toward a more impactful employee experience in view of flawless and efficient execution of modernization projects."Follow ... Read More

• IDC PeerScape: Computer Vision + AI Practices to Improve the Grocery Retail Bottom Line

  Dec 21, 2022  |  Published by: IDC  |  USD 4,500

  IDC PeerScape: Computer Vision + AI Practices to Improve the Grocery Retail Bottom Line This IDC PeerScape looks at several practices for choosing how and where to implement computer vision + AI in order to drive sales, improve customer experience, and create operational efficiencies in grocery and ... Read More

• Kroger's Customer-First Strategy: Rewarding Loyal Customers With Personalized Communication to Enhance Contextual CX

  Dec 21, 2022  |  Published by: IDC  |  USD 4,500

  Kroger's Customer-First Strategy: Rewarding Loyal Customers With Personalized Communication to Enhance Contextual CX This IDC Perspective presents the case study of U.S. food and grocery retailer Kroger and how its loyalty program strategy brought back more personalized communications and offerings ... Read More

• Five Key Takeaways from AWS re:Invent 2022 That Retailers and CPG Companies Should Consider

  Dec 21, 2022  |  Published by: IDC  |  USD 1,500

  Five Key Takeaways from AWS re:Invent 2022 That Retailers and CPG Companies Should Consider The IDC Retail Insights team attended AWS re:Invent 2022, held in Las Vegas from November 28 to December 2. "A key message from the event was the importance of an industry-specific focus in order to understan ... Read More

• AWS Brings Personalization and Automation to Retail at Scale

  Dec 21, 2022  |  Published by: IDC  |  USD 1,500

  AWS Brings Personalization and Automation to Retail at Scale This IDC Market Note covers a recent AWS tour of Amazon Fresh, Neiman Marcus, and the Nike store. It also covers some of the technologies that enhance customer and associate experiences alike. In IDC's view, the technology innovations that ... Read More

• IDC PlanScape: Intelligent Retail Assortment Planning

  Dec 08, 2022  |  Published by: IDC  |  USD 4,500

  IDC PlanScape: Intelligent Retail Assortment Planning This IDC study discusses the importance of intelligent retail assortment planning.Most retailers are merchandisers. Retailers purchase products at cost, mark up their products, or set prices using various tools and sell these at a higher price po ... Read More

• An Intelligence-Driven Theory of Retail

  Nov 14, 2022  |  Published by: IDC  |  USD 4,500

  An Intelligence-Driven Theory of Retail This IDC Perspective covers the adoption journey of intelligent retail, the use cases, the methods and computational approaches, the benefits in decision making, the current state of retail artificial intelligence/machine learning (AI/ML) applications, and whe ... Read More

• IDC PeerScape: Practices to Successfully Implement Immersive Technologies in Retail

  Oct 31, 2022  |  Published by: IDC  |  USD 4,500

  IDC PeerScape: Practices to Successfully Implement Immersive Technologies in Retail This IDC PeerScape identifies the main challenges that peers in the retail industry must overcome through immersive technologies: product visualization and trial online, empowerment of store associates, store attract ... Read More

• Dreamforce Report: Salesforce OMS Expanding How It Serves the Pre- to Post-Purchase Omni-Channel Customer Journey

  Oct 19, 2022  |  Published by: IDC  |  USD 1,500

  Dreamforce Report: Salesforce OMS Expanding How It Serves the Pre- to Post-Purchase Omni-Channel Customer Journey This IDC Market Note is primarily focused on Salesforce OMS. After a hiatus of three years, the Salesforce Dreamforce conference was back on in San Francisco in September, with a 1,000+ ... Read More

• Retail Operations in a Purpose-Led World: Key Insights from the IDC European Retail Executive Digital Summit 2022

  Oct 11, 2022  |  Published by: IDC  |  USD 4,500

  Retail Operations in a Purpose-Led World: Key Insights from the IDC European Retail Executive Digital Summit 2022 This IDC Perspective recaps key insights from the IDC European Retail Executive Digital Summit 2022, held on September 22, 2022. Retailers are facing the challenges of increasingly deman ... Read More

• IDC PlanScape: Retail Customer Analytics and Insights

  Sep 26, 2022  |  Published by: IDC  |  USD 4,500

  IDC PlanScape: Retail Customer Analytics and Insights This IDC study provides a road map for initiating a customer analytics and insights practice by introducing the critical nature of building customer analytics, the cross-functional data orchestration necessary to introduce change, and the startin ... Read More

• IDC PeerScape: Practices to Operationalize Repair, Reuse, Recycle

  Sep 23, 2022  |  Published by: IDC  |  USD 4,500

  IDC PeerScape: Practices to Operationalize Repair, Reuse, Recycle This IDC PeerScape examines several successful practices in the areas of repair, reuse, and recycle that retailers or brands have undertaken in their efforts to operate more sustainably."Operating 'eaches' businesses at scale, as we ... Read More

• IDC PlanScape: Marketplaces for Retailers

  Sep 07, 2022  |  Published by: IDC  |  USD 4,500

  IDC PlanScape: Marketplaces for Retailers This IDC PlanScape explores the characteristics of digital marketplaces as facilitators and robust tools to enhance a brand's online presence, underlying characteristics that make them particularly effective in specific business moments."Marketplaces are one ... Read More

• IDC PeerScape: Best Practices for Livestream Shopping in Retail and D2C

  Aug 22, 2022  |  Published by: IDC  |  USD 4,500

  IDC PeerScape: Best Practices for Livestream Shopping in Retail and D2C This IDC PeerScape discusses the main issues that emerge in retailers' livestream business models and how to solve them through decisions and directions."A retail company using livestream shopping for the first time might be bew ... Read More

• IDC PlanScape: Secure IoT for Retail

  Jun 30, 2022  |  Published by: IDC  |  USD 4,500

  IDC PlanScape: Secure IoT for Retail This IDC PeerScape provides a road map for implementing IoT security in retail organizations. "Amid rising retail crime and cyberattacks, now is an important time for retailers to take a proactive approach to security across the many, varied IoT applications acro ... Read More

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