Category: Software & Enterprise Computing
Software & Enterprise Computing market research reports by IDC
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IDC PeerScape: Practices to Increase Trust in AI
IDC PeerScape: Practices to Increase Trust in AI This IDC PeerScape discusses practices to improve trust in AI and GenAI usage. "Trustworthy AI development and use consider not only the accuracy rate and potential use cases for AI technologies but also the downstream effects of AI and GenAI technolo ... Read More
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Contact Center Modernization: Crucial in the Age of Instant Gratification
Contact Center Modernization: Crucial in the Age of Instant Gratification This IDC Market Perspective discusses the need for modernizing contact centers in today's fast-paced world where customer expectations for instant gratification are high. The integration of advanced technologies, unification/a ... Read More
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Huawei's "All Intelligence" Strategy for an AI-Driven Future — Highlights from the Huawei Analyst Summit 2024
Huawei's "All Intelligence" Strategy for an AI-Driven Future — Highlights from the Huawei Analyst Summit 2024 This IDC Market Note presents highlights from the Huawei Analyst Summit 2024 (HAS 2024) took place in Shenzhen, China on April 17–19, 2024. The summit included keynote presentations from Hua ... Read More
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IDC PlanScape: Data as a Product
IDC PlanScape: Data as a Product This IDC PlanScape on data as a product emphasizes the growing complexity of data landscapes and the necessity for organizations to effectively utilize data assets for improved business outcomes. It advocates for treating data as a product to enhance accessibility, m ... Read More
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Highlights, Insights, and Recommendations from Adobe Summit 2024
Highlights, Insights, and Recommendations from Adobe Summit 2024 This IDC Perspective is a collaborative effort that highlights many of the key announcements, topics, and themes from Adobe's 2024 Summit event. "As expected, the primary topic at Adobe's 2024 Summit was GenAI," said Alan Webber, progr ... Read More
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Understanding Partner Developments and Opportunities: Highlights From IDC's 1Q24 Partner Advisory Board Session
Understanding Partner Developments and Opportunities: Highlights From IDC's 1Q24 Partner Advisory Board Session This IDC Market Perspective summarizes a discussion among partners that joined IDC's quarterly Partner Advisory Board in February 2024. During the discussion, partners from EMEA representi ... Read More
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Payers Must Build Their Member-360 Data Platform and Data Factory Now!
Payers Must Build Their Member-360 Data Platform and Data Factory Now! This IDC Perspective discusses how payers are now required to build a member-360 data platform and data factory. Instead of silos, when all of this is merged into a longitudinal (member-360) patient record, this data becomes a ce ... Read More
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Managed Hybrid Cloud Services Buyer Needs and Requirements
Managed Hybrid Cloud Services Buyer Needs and Requirements This IDC Market Perspective provides insight into the value enterprises place on using private and public clouds as part of hybrid cloud engagements and as part of using managed cloud services. This document also provides a strategy for mana ... Read More
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Payer AI Addresses Cost of Care, Too!
Payer AI Addresses Cost of Care, Too! This IDC Perspective takes a look at artificial intelligence for payer cost of care. In the past decade, health insurance companies have been looking to artificial intelligence and machine learning to identify at-risk individuals and reduce rising costs in the h ... Read More
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From Diagnostics to Surgery: How AI and Automation Are Changing the Future of Healthcare
From Diagnostics to Surgery: How AI and Automation Are Changing the Future of Healthcare This IDC Market Perspective gives an overview of how the healthcare sector in Asia/Pacific is leveraging AI and automation to address challenges, such as accessibility, cost, and efficiency. With a 60% increase ... Read More
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AI Attestation Services: How Do You Know Your AI Models Perform as Expected
AI Attestation Services: How Do You Know Your AI Models Perform as Expected This IDC Perspective discusses artificial intelligence (AI) attestation services and how business can determine if their AI models are performing as expected. Corporations are investing significantly in artificial intelligen ... Read More
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IDC PeerScape: Peer Insights to Build a Data Lakehouse
IDC PeerScape: Peer Insights to Build a Data Lakehouse This IDC PeerScape provides peer insights to build a data lakehouse."For many organizations, the time is now to move on from legacy data warehouses and data lakes. Building a data lakehouse is not without challenges, but organizations that do so ... Read More
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BC/DR for Cloud-First/Hybrid Cloud Environments
BC/DR for Cloud-First/Hybrid Cloud Environments This IDC Perspective discusses business continuity (BC) and disaster recovery (DR) for cloud-first and hybrid cloud environments.Migrating systems, data, and workflows to the cloud remains a primary component of digital transformation and infrastructur ... Read More
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IDC PlanScape: Business Impact Assessment to Prepare for Business and Security Disruptions
IDC PlanScape: Business Impact Assessment to Prepare for Business and Security Disruptions This IDC PlanScape discusses the business impact assessment (BIA), which provides the foundation for companies to build a resilient organization that can withstand the most likely disruptions to the most criti ... Read More
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Preference for Flexible Consumption of Dedicated GenAI Infrastructure
Preference for Flexible Consumption of Dedicated GenAI Infrastructure This IDC Market Note draws from recent IDC survey data covering trends for acquiring on-premises, dedicated IT infrastructure for GenAI in as-a-service (XaaS), flexible consumption models. GenAI workloads are being deployed acros ... Read More
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IDC PlanScape: Dark Data Discovery
IDC PlanScape: Dark Data Discovery This IDC PlanScape discusses dark data discovery."As the three V's of big data — volume, velocity, and variety — have increased, so have the three U's of dark data — unclassified, unused, and unknown. The time has come to implement file analysis software to bring d ... Read More
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Managed Public Cloud Services: Industry Benchmarks and Investment Directions
Managed Public Cloud Services: Industry Benchmarks and Investment Directions This IDC Market Perspective provides insight into 33 key industry benchmark metrics for managed SPs that compete in the managed public cloud services marketplace. Managed SPs can utilize these metrics to assess how well pos ... Read More
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IDC PlanScape: Chief AI Officer Role
IDC PlanScape: Chief AI Officer Role This IDC PlanScape highlights the chief AI officer role in business processes."A typical candidate for the CAIO role is someone with a proven track record of leading successful innovation programs and with a clear understanding of AI," says David Weldon, adjunct ... Read More
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The Importance of IoT in Sustainability for Industrial Operations
The Importance of IoT in Sustainability for Industrial Operations This IDC Perspective emphasizes the critical role of IoT in enhancing sustainability within industrial operations and highlights the urgent need for organizations to adopt sustainable practices driven by ESG goals. It outlines the ch ... Read More
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SAS Insight 2024 Industry Analyst Conference: AI, Innovation, and an Eye Toward Ecosystem Expansion
SAS Insight 2024 Industry Analyst Conference: AI, Innovation, and an Eye Toward Ecosystem Expansion The IDC Market Note discusses SAS' strategic focus on AI, innovation, and ecosystem expansion, which was highlighted during the company's Insight 2024 industry analyst conference. SAS aims to be the l ... Read More
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One NTT DATA: Leveraging Disruption to Ignite Tomorrow, Today
One NTT DATA: Leveraging Disruption to Ignite Tomorrow, Today This IDC Market Note features the NTT DATA Analyst Day held in Singapore in March 2024. NTT DATA leaders revealed the formation of NTT DATA as one company outside of Japan and highlighted its unique capabilities and value proposition. The ... Read More
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HCLTech Noida Campus Tour: "Supercharging Progress" with Innovation
HCLTech Noida Campus Tour: "Supercharging Progress" with Innovation This IDC Market Note highlights a detailed tour of HCLTech's Noida Campus conducted on April 4, 2024 that showcased the company's robust commitment to integrating advanced cybersecurity with AI across several key facilities. The tou ... Read More
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Edge-Optimized Digital Infrastructure Building Blocks for Future Enterprise Innovation
Edge-Optimized Digital Infrastructure Building Blocks for Future Enterprise Innovation This IDC Perspective explores how the evolution of edge computing and edge-native applications is helping transform enterprise digital infrastructure priorities to help organizations fully harness the business val ... Read More
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IDC PlanScape: High-Value FinOps Practices
IDC PlanScape: High-Value FinOps Practices This IDC PlanScape discusses various practices that enterprises can embrace in pursuit of true cloud cost optimization and explains how to categorize practices based on the value they deliver. As you'll learn, some cost-cutting steps may be less obvious to ... Read More
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IDC's EMEA Emerging Technologies and Innovation Radar, 2Q24 Update
IDC's EMEA Emerging Technologies and Innovation Radar, 2Q24 Update This IDC Market Perspective emphasizes the criticality of an innovation road map for organizations in the EMEA region, aiming to navigate the rapidly evolving technological landscape. It updates the IDC Emerging Technologies and Inno ... Read More
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