Category: Software & Enterprise Computing
Software & Enterprise Computing market research reports by IDC
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IDC PlanScape: CPaaS to Optimize Marketing
IDC PlanScape: CPaaS to Optimize Marketing In essence, businesses must be quick to respond to potential buyers and smart in how they address their target audiences and how they keep them as satisfied and loyal customers. This calls for technology that is also easy to implement and scale (especially ... Read More
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Worldwide Project and Portfolio Management Software Forecast, 2024–2028: Optimizing Experience-Oriented Business with GenAI and Strategic Execution to Grow PPM CAGR
Worldwide Project and Portfolio Management Software Forecast, 2024–2028: Optimizing Experience-Oriented Business with GenAI and Strategic Execution to Grow PPM CAGR This IDC study provides a 2024–2028 forecast for the worldwide project and portfolio management (PPM) software market, which grew 13.3% ... Read More
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Worldwide Software Change, Configuration, and Process Management Market Shares, 2023: Demand for Software Velocity, Collaboration, and Emerging GenAI Impel Ongoing High Growth
Worldwide Software Change, Configuration, and Process Management Market Shares, 2023: Demand for Software Velocity, Collaboration, and Emerging GenAI Impel Ongoing High Growth This IDC study provides 2023 vendor share analysis for the worldwide software change, configuration, and process management ... Read More
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Microsoft Build 2024: Using GenAI to Propel Software Development into the Future
Microsoft Build 2024: Using GenAI to Propel Software Development into the Future This IDC Perspective highlights key announcements from the Microsoft Build 2024 conference in May 2024. Significant advancements in AI were demonstrated at the event, including new tools and enhancements for Azure, copi ... Read More
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Voice of the Customer — A Look at Metrics and KPIs
Voice of the Customer — A Look at Metrics and KPIs This IDC Perspective provides insights into selection and application of metrics for a VOC program. Voice of the customer programs are evolving beyond traditional surveys to include indirect and inferred feedback, utilizing a variety of metrics like ... Read More
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How Can Marketers Leverage the Next Era of X-O Applications
How Can Marketers Leverage the Next Era of X-O Applications This IDC Perspective delves into what is an experience-orchestrated business (X-OB), what is the value proposition for marketers, and how they can leverage X-O applications as a competitive differentiator."Marketers should seize the opportu ... Read More
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Worldwide AI Life-Cycle Software Market Shares, 2023: All Eyes on Responsible AI
Worldwide AI Life-Cycle Software Market Shares, 2023: All Eyes on Responsible AI This IDC study presents a view of worldwide artificial intelligence life-cycle software revenue broken down by vendor for the historical year 2023. "AI's growth demands responsible innovation; balancing rapid advancemen ... Read More
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Charting New Value for Digital Lending with AI
Charting New Value for Digital Lending with AI This IDC Market Perspective analyzes the impact of AI on digital lending in Asia/Pacific, revealing a transition toward data-centric approaches across the processes and functions in the entire digital lending value chain. A significant emphasis is place ... Read More
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Broadcom Mainframe Software Update 2024 Highlights Modernization, Interoperability, and Ecosystems
Broadcom Mainframe Software Update 2024 Highlights Modernization, Interoperability, and Ecosystems This IDC Perspective highlights business updates and insights shared by Broadcom's Mainframe Software leadership team during a recent analyst summit hosted in Boston in June 2024."Over the past six yea ... Read More
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Worldwide IT Leasing and Financing Forecast, 2024–2028: Risk Management Strategies Accompany AI Everywhere in Outlook for Top 25 Countries
Worldwide IT Leasing and Financing Forecast, 2024–2028: Risk Management Strategies Accompany AI Everywhere in Outlook for Top 25 Countries This IDC study provides guidance and revised forecasts for IT leasing, financing, and flexible consumption providers as they navigate the next stages of digital ... Read More
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European IoT Market Forecast 2024-2028
European IoT Market Forecast 2024-2028 This Market Forecast study presents IDC's expectations for the IoT market in Europe (Western Europe [WE] and Central and Eastern Europe [CEE]). It leverages IDC's Worldwide Semiannual Internet of Things Spending Guide, published in May 2024. The forecast, which ... Read More
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From HR Insights to AI Personalization and Data Unity: Channeling EX as Digital Transformation
From HR Insights to AI Personalization and Data Unity: Channeling EX as Digital Transformation This IDC Market Perspective discusses employee experience (EX) that is expanding its reach across organizations beyond the HR remit and employee listening to drive front-office insights directly into the h ... Read More
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Digital Infrastructure Trends and Strategies: End-User Preferences in India
Digital Infrastructure Trends and Strategies: End-User Preferences in India This IDC Market Perspective discusses the importance of digital infrastructure and its emerging trends in India. The document further details the key spending priorities of enterprises and the preferred deployment locations ... Read More
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European Collaborative Applications Market Shares, 2023: Vendors that Shaped 2023
European Collaborative Applications Market Shares, 2023: Vendors that Shaped 2023 In 2023, collaborative applications saw a significant shift from being a solution that facilitates communication and collaboration to a platform that can drive employee experience, with vendors significantly invested i ... Read More
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Zip Extends Capabilities with the Release of Enhanced AI Features
Zip Extends Capabilities with the Release of Enhanced AI Features This IDC Market Note examines Zip's introduction of a suite of AI enhancements aimed at streamlining the procurement process, including a generative AI procurement assistant, contract data extraction, and automated purchase request f ... Read More
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European UCaaS Market Shares, 2023: Vendors that Shaped 2023
European UCaaS Market Shares, 2023: Vendors that Shaped 2023 This IDC Market Share analyzes the European unified communications-as-a-service vendor landscape. UCaaS momentum is being driven by hybrid work. The study outlines trends in market share and provides recommendations for market players. The ... Read More
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Roche Turns to a Data Mesh to Democratize Data Ownership and Accelerate Decision Making
Roche Turns to a Data Mesh to Democratize Data Ownership and Accelerate Decision Making This IDC Perspective focuses on how Roche, one of the world's largest pharmaceutical companies, was awarded IDC's Future Enterprise Best in Future of Intelligence EMEA Award for its enterprise self-service data p ... Read More
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Worldwide Automated Software Quality Market Shares, 2023: Demand for Software Velocity, GenAI, and AI Continues to Drive Double-Digit Growth
Worldwide Automated Software Quality Market Shares, 2023: Demand for Software Velocity, GenAI, and AI Continues to Drive Double-Digit Growth This IDC study provides an analysis of the 2023 automated software quality (ASQ) vendor market shares. It discusses IDC's ASQ assessment with specific vendor a ... Read More
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Worldwide Automated Software Quality Forecast, 2024–2028: GenAI and Dynamic Testing Demand Drive Ongoing Forecast Growth
Worldwide Automated Software Quality Forecast, 2024–2028: GenAI and Dynamic Testing Demand Drive Ongoing Forecast Growth This IDC study provides an analysis of the 2024–2028 automated software quality (ASQ) market forecast. It discusses IDC's ASQ assessment for a market that showed double-digit gro ... Read More
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Innovation Road Map: Government Agencies’ Digital Policy for Emerging Tech in Asia/Pacific
Innovation Road Map: Government Agencies’ Digital Policy for Emerging Tech in Asia/Pacific This IDC Perspective examines the urgent need for robust AI and generative AI (GenAI) policies in Asia/Pacific (excluding Japan and China) (APEJC) government agencies. It highlights how these agencies are navi ... Read More
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SAP Sapphire Barcelona 2024: Making the Case for Business AI
SAP Sapphire Barcelona 2024: Making the Case for Business AI This IDC Market Note digests news and insights from the recent SAP Sapphire Barcelona 2024, which IDC attended. The document looks at learnings related to AI, ERP, business personas, and sustainability. Furthermore, IDC offers advice to SA ... Read More
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Worldwide Customer Data Platform Applications Software Market Shares, 2023: The Essential Role of Customer Data in Generative Experiences
Worldwide Customer Data Platform Applications Software Market Shares, 2023: The Essential Role of Customer Data in Generative Experiences This IDC study presents the market shares of the top vendors in the worldwide customer data platform (CDP) applications software market."In the new era of generat ... Read More
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Worldwide Asset Life-Cycle Management Applications Forecast, 2024–2028: Positive Economic Outlook and Generative AI to Drive Revenue Growth
Worldwide Asset Life-Cycle Management Applications Forecast, 2024–2028: Positive Economic Outlook and Generative AI to Drive Revenue Growth This IDC study looks at the future of the market for asset life-cycle management applications through 2028 in both qualitative and quantitative terms. It includ ... Read More
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Worldwide Marketing Campaign Management Market Shares, 2023: Dawn of AI Everywhere in Marketing
Worldwide Marketing Campaign Management Market Shares, 2023: Dawn of AI Everywhere in Marketing This IDC study discusses worldwide marketing campaign management market shares for 2023."Conversational AI is the future interface between brands and buyers," said Gerry Murray, research director, Market ... Read More
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Takeaways from Changes to Cloud Egress Fee Policies
Takeaways from Changes to Cloud Egress Fee Policies This IDC Perspective provides guidance on what the elimination of cloud egress fees means (and doesn't mean) for the public cloud market and enterprises that deploy workloads on public cloud platforms. While the new policies on egress charges durin ... Read More
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