Category: Internet Applications
Internet Applications market research reports by IDC
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Innovation and Adaptation: TCS Analyst Day 2023
Innovation and Adaptation: TCS Analyst Day 2023 This IDC Perspective discusses Tata Consultancy Services' (TCS') 2023 Analyst Day, which covered topics ranging from new applications of generative AI to the firm's strategic partnerships and growth plans. This event showcased the wide range of service ... Read More
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Future of Work — Addressing Workforce Isolation and Creating Connectedness
Future of Work — Addressing Workforce Isolation and Creating Connectedness This IDC Market Perspective discusses how the elements of IDC's Future of Work Framework affect worker isolation. Flexible work models by their nature can cause workers to feel isolated, but there are ample technologies and ... Read More
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Worldwide Customer Service Applications Software Market Shares, 2022: The Leaders Continue to Lead
Worldwide Customer Service Applications Software Market Shares, 2022: The Leaders Continue to Lead This IDC study examines the customer service applications market for 2020–2023. Revenue and market share of the leading vendors are provided for 2022. "While the customer service applications market ex ... Read More
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Simplr: Generative AI-First Approach to Customer Service for Enterprise Brands
Simplr: Generative AI-First Approach to Customer Service for Enterprise Brands This IDC Vendor Profile offers an overview of Simplr's AI-first customer service platform including features and benefits. Please Note: Extended description available upon request. ... Read More
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IBM's watsonx Offers Generative AI for Enterprise Development and DevOps
IBM's watsonx Offers Generative AI for Enterprise Development and DevOps This IDC Market Note provides an overview of IBM's recent watsonx announcements — including the watsonx AI and data platform and watsonx Code Assistant, along with a discussion of requirements for enterprise GenAI. Please Note: ... Read More
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Generative AI in Cybersecurity Tools: Distinguishing Hype from Value
Generative AI in Cybersecurity Tools: Distinguishing Hype from Value This IDC Perspective provides an assessment of the current state of generative AI (GenAI) technology in the cybersecurity market. Aware of the buzz surrounding generative AI, cybersecurity vendors have raced over the past year to ... Read More
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Saudi Arabia Public Cloud Services Forecast, 2022–2027
Saudi Arabia Public Cloud Services Forecast, 2022–2027 This IDC Market Forecast provides essential guidance on the current state of the Saudi public cloud market and highlights expected future developments. It examines the key drivers and inhibitors of cloud adoption in the country and includes advi ... Read More
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Presight AI Vendor Profile: Delivering Customized AI-Based Industry Solutions
Presight AI Vendor Profile: Delivering Customized AI-Based Industry Solutions This IDC Vendor Profile offers an overview of one of the emerging big data and AI solution providers in the UAE. IDC assessed the portfolio and strategy of Presight AI for the big data and analytics market. Please Note: Ex ... Read More
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Canadian Public Cloud Services Forecast, 2023-2027
Canadian Public Cloud Services Forecast, 2023-2027 This IDC study analyzes forecasts for the Canadian public cloud services market over the 2023–2027 period."The public cloud services market in Canada continues to grow as Canadian organizations strive to operate as a digital business. The need for e ... Read More
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Genesys Xperience 2023: Genesys Expands AI Capabilities Through Generative AI Enhancements and Partnerships
Genesys Xperience 2023: Genesys Expands AI Capabilities Through Generative AI Enhancements and Partnerships This IDC Market Note covers highlights from Genesys' AI-focused announcements, sessions, and product launches at Xperience 2023 and their implications for Genesys' strategy and the overall con ... Read More
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New IBM watsonx Code Assistant for Z with Generative AI Promises to Modernize Mainframe Applications
New IBM watsonx Code Assistant for Z with Generative AI Promises to Modernize Mainframe Applications This IDC Market Note discusses the recent release of IBM watsonx Code Assistant for Z, a GenAI-based solution that translates the programming language COBOL into Java, and what it means for the mainf ... Read More
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Industry Ecosystems: On-Demand Augmented Expertise and Knowledge for the Digital Organization
Industry Ecosystems: On-Demand Augmented Expertise and Knowledge for the Digital Organization This IDC Perspective focuses on the people dimension of IDC's April 2023 Future of Industry Ecosystems MaturityScape Benchmark Survey. We explore results from this survey, as well as the potential impact of ... Read More
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AI-Focused Partnerships Will Drive Shared Applications Development in the Future of Industry Ecosystems
AI-Focused Partnerships Will Drive Shared Applications Development in the Future of Industry Ecosystems This IDC Perspective discusses how the complexity of artificial intelligence (AI) models and automation technologies as well as the scarcity of specialized skills in this area are leading organiza ... Read More
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Personar.ai: Simplifying and Scaling Enterprise Automation with Humanlike Intelligence
Personar.ai: Simplifying and Scaling Enterprise Automation with Humanlike Intelligence This IDC Vendor Profile highlights the AI-powered intelligent automation platform of Personar.ai. The profile provides a brief overview of the company's vision in the intelligent automation space and the platform' ... Read More
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Cloud SIS Vendor Profile: Jenzabar
Cloud SIS Vendor Profile: Jenzabar This IDC Vendor Profile highlights Jenzabar's two cloud-based student information system solutions: Jenzabar One and Jenzabar SONIS. This document provides a brief overview of each solution and discusses the company's strategy for enhancing the company's products f ... Read More
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IDC Assessment: UiPath Task Mining
IDC Assessment: UiPath Task Mining This IDC Perspective assesses the capabilities of UiPath Task Mining. In 2020, UiPath introduced Task Mining and currently offers two experiences: Assisted Task Mining and Unassisted Task Mining that are designed for different use cases. Assisted Task Mining is des ... Read More
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Azentio Software Unveils ONEERP Cloud: Enterprise Resource Planning Transition to Industry Cloud with Enhanced Supply Chain, Manufacturing, Financials, and User Interface
Azentio Software Unveils ONEERP Cloud: Enterprise Resource Planning Transition to Industry Cloud with Enhanced Supply Chain, Manufacturing, Financials, and User Interface This IDC Market Note analyzes Azentio Software's go-to-market strategy through the transition of its ONEERP solution into industr ... Read More
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IDC PeerScape: Practices for Using Artificial Intelligence Services in Enterprise Intelligence
IDC PeerScape: Practices for Using Artificial Intelligence Services in Enterprise Intelligence This IDC PeerScape describes three practices for using AI services to improve enterprise intelligence: choose services partners with expertise in applying AI to solve your business problem, consider the ne ... Read More
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South Africa Public Cloud Services Forecast, 2022–2027
South Africa Public Cloud Services Forecast, 2022–2027 This IDC Market Forecast analyzes the public cloud services market in South Africa over the 2023–2027 period. It covers key market developments and provides recommendations to technology suppliers."The adoption of public cloud services in South ... Read More
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Worldwide Software Business Model (Subscription and License) Forecast, 2023–2027
Worldwide Software Business Model (Subscription and License) Forecast, 2023–2027 This IDC study provides IDC's forecast for worldwide software business model revenue through 2027."The trend for software companies to adopt the subscription business model continues to grow quickly at an 18.2% 2022-202 ... Read More
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Generative AI Applications for the Edge
Generative AI Applications for the Edge This IDC Perspective reviews the potential uses for generative AI at the edge and provides guidance for technology buyers as they explore the potential for generative AI, as well as some recent market announcements."The convergence of generative AI and edge co ... Read More
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Worldwide Archiving Software Market Shares, 2022: Cloud Trend Bucked as Market Performs Better than Predicted
Worldwide Archiving Software Market Shares, 2022: Cloud Trend Bucked as Market Performs Better than Predicted This IDC study analyzes the worldwide archiving software market, which is made up of revenue from both on-premises archiving software and public cloud-/SaaS-based archiving services. This st ... Read More
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Worldwide Digital Asset Management Software Market Shares, 2022: Cloud-Based DAMs Maintain Steady Growth
Worldwide Digital Asset Management Software Market Shares, 2022: Cloud-Based DAMs Maintain Steady Growth This IDC study contains vendor shares for the digital asset management software market for revenue attained within the calendar year 2022. It includes commentary on the growth of the market and e ... Read More
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Worldwide Website Software Market Shares, 2022: Demand Slows Despite Hybrid Headless CMSs Entering the Market
Worldwide Website Software Market Shares, 2022: Demand Slows Despite Hybrid Headless CMSs Entering the Market This IDC study contains vendor shares for the website software market for 2020-2022. It includes commentary on the growth of the market and emerging trends and provides actionable advice for ... Read More
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NICE Surfs the Superwave of CX-Specific AI Innovations
NICE Surfs the Superwave of CX-Specific AI Innovations This IDC Market Note highlights key announcements during NICE Interactions 2023. It discusses the future potential of NICE's products and what it means for NICE as well as CX going forward. Please Note: Extended description available upon reques ... Read More