Category: IT Spending
IT Spending market research reports by IDC
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IDC Buyer Case Study: The Role of IT in Doctolib's Success as a Digital-Native Business
IDC Buyer Case Study: The Role of IT in Doctolib's Success as a Digital-Native Business This IDC Perspective discusses how Doctolib, a European Health unicorn, has used IT to help grow its business. It discusses Doctolib's journey to growth, and how its IT strategy has evolved over that journey. It ... Read More
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Top Procurement Application Provider Priorities for 2023
Top Procurement Application Provider Priorities for 2023 This IDC Market Perspective highlights the top 10 focus areas for procurement application providers. Our discussions with both procurement application providers and buyers highlight those areas that resonate most prominently with both communit ... Read More
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Top Procurement Organization Priorities for 2023
Top Procurement Organization Priorities for 2023 This IDC Perspective highlights how procurement organizations can take several steps to improve operating efficiency to increase their value to their supported organizations. Leveraging the capabilities of their procurement applications and institutin ... Read More
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Remote Operations First in Latin America
Remote Operations First in Latin America While the COVID-19 pandemic has had a devastating impact on all Latin American companies and sectors, organizations have learned to think digitally. Presently, IT/OT professionals and leaders as well are aware that digitalization initiatives linked to operati ... Read More
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Headless Commerce: Simplified Headless Commerce
Headless Commerce: Simplified Headless Commerce This IDC Perspective discusses the importance of simplified headless commerce. The term headless is so overused in technology marketing that it has become cliche. To further understand the category, we need to differentiate between platforms that are c ... Read More
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Canadian IT and Business Services Market Shares, 2021: Kick-Starting the Digital Business Era
Canadian IT and Business Services Market Shares, 2021: Kick-Starting the Digital Business Era This IDC study reviews the top IT service providers in Canada. Market share is derived from information collected from IT and business services providers, as well as additional IDC primary research and info ... Read More
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The Future of Intelligence: Feedback from IDC's Global CIO Advisory Board — October 2022 Edition
The Future of Intelligence: Feedback from IDC's Global CIO Advisory Board — October 2022 Edition This IDC Perspective summarizes the conversation shared by IDC's Global CIO Advisory Board members in October 2022. The topic was driven by IDC's future enterprise research and the discussion focused on ... Read More
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Connected Worker Platforms Augment Workers by Leveraging Data
Connected Worker Platforms Augment Workers by Leveraging Data This IDC Perspective provides an overview of how connected worker platforms can augment today's workforce. Real-time data access from IoT networks can help workers be more efficient, improving production and reducing downtime."The tribal ... Read More
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Service Providers' Guide to Success in EX-Led Work Transformation
Service Providers' Guide to Success in EX-Led Work Transformation This IDC Perspective assesses how service organizations accelerate and support organizational transformation of work and employee experiences (EX) to improve on key business performance metrics. EX transformation focuses on deploying ... Read More
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Workflow Optimization Improves Engagement and Productivity
Workflow Optimization Improves Engagement and Productivity This IDC Market Perspective assesses the benefits of workflow optimization toward improving productivity, business efficiency, and resulting revenue opportunities. The assessment looks at the direct and indirect value-add pathways of workflo ... Read More
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The State of Embedded Retail Brokerage Services
The State of Embedded Retail Brokerage Services This IDC Perspective provides a timely commentary on the state of embedded retail brokerage services against the backdrop of increasing adoption of embedded finance and banking-as-a-service solutions. The report reviews the manifestations of embedded b ... Read More
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IDC PeerScape: Point-of-Sale Practices to Address Evolving Shopper Expectations
IDC PeerScape: Point-of-Sale Practices to Address Evolving Shopper Expectations This IDC PeerScape examines challenges retailers are encountering in ensuring customer engagement amid the changing expectations and behaviors of the new omni-channel shopper. Shoppers have new expectations for a customi ... Read More
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IDC MaturityScape Benchmark: Future CIO Worldwide, 2023
IDC MaturityScape Benchmark: Future CIO Worldwide, 2023 This IDC study provides CIOs and senior IT executives with a benchmark for comparing their progress toward becoming future CIOs with that of their peers. In times of uncertainty, changes, and risk, a data-driven and structured approach is criti ... Read More
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Future of Intelligence Framework
Future of Intelligence Framework This IDC Perspective discusses the concept of the future of intelligence as expanded by a global team of IDC analysts. We highlight the capabilities that enable enterprises to achieve enterprise intelligence and reap benefits such as productivity gains, improvements ... Read More
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Diversity as a Pivotal Point in Organizational Change
Diversity as a Pivotal Point in Organizational Change This IDC Perspective discusses the topic of diversity and why it is rising in importance now along with some thoughts on how organizations can get started. Survey results shared came from IDC's 2022 HR Decision-Makers Survey."IDC believes that 20 ... Read More
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IDC PlanScape: Future of Digital Innovation — Creating a Distribution Function for Software-Based Digital Innovation
IDC PlanScape: Future of Digital Innovation — Creating a Distribution Function for Software-Based Digital Innovation This IDC PlanScape provides insights into building a distribution function for software-based digital innovation."The distribution of software-based digital products and services is m ... Read More
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Leading Industry Ecosystem Use Cases for Shared Data, Applications, and Operations
Leading Industry Ecosystem Use Cases for Shared Data, Applications, and Operations This IDC Perspective analyzes IDC's 2022 Future of Industry Ecosystems Global Survey data on leading industry ecosystem uses cases. One of the key questions we asked in IDC's 2022 Future of Industry Ecosystems Survey ... Read More
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Traffic Intelligence Offers All Retailers a Path to Understanding and Improving Customer Experience
Traffic Intelligence Offers All Retailers a Path to Understanding and Improving Customer Experience This IDC Perspective discusses how traffic intelligence offers all retailers a path to understanding and improving the customer experience. As edge and cloud technologies bring ecommerce-style analyti ... Read More
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Payer Payment Integrity Becoming More Predictive, Integrated
Payer Payment Integrity Becoming More Predictive, Integrated This IDC Perspective highlights how payer payment integrity is becoming more predictive and integrated. Payers and providers are working diligently to make accurate payments to providers in a single pass with precise audit trails and embed ... Read More
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IDC's European Government Executive Summit, 2022: Snapshot
IDC's European Government Executive Summit, 2022: Snapshot This IDC Perspective summarizes key highlights from IDC's 2022 European Government Executive Summit. The pandemic has meant that citizen-centric digital transformation went from a direction of travel to a race for survival. We have the perfe ... Read More
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IDC PeerScape: UC&C Practices to Enable Hybrid Work
IDC PeerScape: UC&C Practices to Enable Hybrid Work This IDC PeerScape analyzes organizations' challenges and best practices in implementing UC&C tools for hybrid work."UC&C is no longer a second-string system that merely complements business operations; it has rather moved to the center as ... Read More
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Key Takeaways From Sibos 2022
Key Takeaways From Sibos 2022 This IDC Perspective summarizes key topics and highlights of Sibos 2022 that took place in Amsterdam on October10-13. The event provided information, debates, and exhibition spaces for the global financial industry, involving most major ICT providers and many significan ... Read More
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Transforming the Store: Results of the 2022 Global Retail Operating Model Survey
Transforming the Store: Results of the 2022 Global Retail Operating Model Survey This IDC Perspective reviews important findings from IDC's 2022 Global Retail Operating Models Survey of 800 retailers worldwide, which provides deep insight into how retailers are digitally transforming their business ... Read More
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How European Governments Can Use Data for a Purpose
How European Governments Can Use Data for a Purpose This IDC Perspective discusses the strategic role of data for European governments that want to improve people's well-being, create livable places, and improve societal outcomes. Please Note: Extended description available upon request. ... Read More
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IDC MaturityScape Benchmark: Future of Connectedness in the United States, 2022
IDC MaturityScape Benchmark: Future of Connectedness in the United States, 2022 This IDC study presents the U.S. results of IDC's 2022 Future of Connectedness MaturityScape Benchmark Survey and should be viewed as a supplement to IDC MaturityScape: Future of Connectedness 1.0 (IDC #US48895522, March ... Read More