Category: IT Spending
IT Spending market research reports by IDC
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CISO Insights from 1Q23: Regulation, Prediction, and Role Evolution
CISO Insights from 1Q23: Regulation, Prediction, and Role Evolution This IDC Perspective provides an overview of key points of discussion and insights from IDC's European CISO Hub events held in 1Q23."IDC research shows that cybersecurity is consistently among the top priorities for business leaders ... Read More
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ServiceNow Knowledge 2023 Advances the Intelligent Platform for Digital Business
ServiceNow Knowledge 2023 Advances the Intelligent Platform for Digital Business This IDC Market Note provides an overview of ServiceNow Knowledge 2023, held in Las Vegas, from May 16 to 18. The Knowledge conference provided a venue for ServiceNow to recap the organization's accomplishments from the ... Read More
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How Will GenAI Impact VOC Programs and Applications
How Will GenAI Impact VOC Programs and Applications This IDC Perspective discusses the impact and importance of artificial intelligence (AI) and specifically generative artificial intelligence (GenAI) on voice-of-the-customer programs and vendor applications. Discussed are the trends being seen and ... Read More
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Revolutionizing Insurance: The Power and Potential of Blockchain Technology in the Value Chain
Revolutionizing Insurance: The Power and Potential of Blockchain Technology in the Value Chain The IDC Perspective on the prerequisites of blockchain adoption by insurers in the Asia/Pacific region provides valuable insights into the current state of the insurance industry and potential benefits of ... Read More
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A Case for Decision Intelligence: From "What Data Is Needed?" to "What Decisions Need to Be Made?"
A Case for Decision Intelligence: From "What Data Is Needed?" to "What Decisions Need to Be Made?" This IDC Perspective introduces and defines decision intelligence software. It presents evidence to reconsider past approaches to investments in data processing and provides guidance for assessing oppo ... Read More
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Embedded Payments — Acceptance
Embedded Payments — Acceptance This IDC Perspective discusses the other side of the card payment ecosystem: acceptance. The concept of embedded financial services continues to find traction across multiple industries. IDC believes that embedded financial services are an evolutionary step in the proc ... Read More
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IDC PlanScape: Cyber-Recovery Services
IDC PlanScape: Cyber-Recovery Services This IDC PlanScape focuses specifically on the cyber-recovery aspect of the cyber-resilience program and provides an in-depth review of cyber-recovery practice. It discusses the why, the what, the who, and how to build effective cyber-recovery programs. "This I ... Read More
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Big Names in Hardware Reposition as Software and Solutions Providers, Meeting the Changing Needs of Retailers
Big Names in Hardware Reposition as Software and Solutions Providers, Meeting the Changing Needs of Retailers This IDC Perspective looks at the market conditions that are leading hardware providers to pivot to a software and services model, as well as how that pivot requires an organization to chang ... Read More
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Retailers to Unlock Sourcing Resilience through Supplier Diversification and Nearshoring
Retailers to Unlock Sourcing Resilience through Supplier Diversification and Nearshoring This IDC study is about the steps that retailers are taking to manage global omni-channel sourcing and supply chains. These operations post challenges on a good day; unmanageable disruption of the flow of invent ... Read More
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The Digital Road Map: From Transformation to Innovation
The Digital Road Map: From Transformation to Innovation This IDC Perspective explores how the most digitally mature organizations are moving from digital transformation (DX) to digital innovation. In this document we look at the state of digital innovation investments, the impact of executive suppor ... Read More
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IDC Assessment: SS&C Blue Prism Task Mining Software
IDC Assessment: SS&C Blue Prism Task Mining Software This IDC Perspective assesses SS&C Blue Prism Process Intelligence (BPPI) task mining software. BPPI is an OEM of ABBYY Timeline. Blue Prism enhanced task mining with its Capture application that takes the output of task mining, improves it in ... Read More
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Fintechs and Regulatory Compliance
Fintechs and Regulatory Compliance This IDC Perspective discusses how financial technology (fintech) companies and banks that provide those companies with bank accounts will continue to struggle to meet the expectations of U.S. regulators provided that there may be insufficient information supplied ... Read More
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Industry Ecosystem Systems of Intelligence via Shared Apps
Industry Ecosystem Systems of Intelligence via Shared Apps This IDC Perspective analyzes one of the three core pillars of our Future of Industry Ecosystems foundation: shared applications."Disruption can happen anytime, and customer needs are dynamic, so organizations must be ready. An important par ... Read More
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European Data Replication and Protection Software Market Share, 2022: Buoyant Growth Reflecting the Role of Data Protection in Ransomware Resilience
European Data Replication and Protection Software Market Share, 2022: Buoyant Growth Reflecting the Role of Data Protection in Ransomware Resilience This IDC Market Share discusses trends and vendor dynamics in the data protection and replication software market in Europe.The 2022 European data repl ... Read More
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CIOs Continue to Deliver Value in Troubled Times
CIOs Continue to Deliver Value in Troubled Times This IDC Perspective provides IT sourcing and procurement guidance for CIOs who are under pressure to deliver value in challenging macroeconomic times. According to Dr. Ron Babin, adjunct researcher, IDC, "Unpredictable economic times present both a c ... Read More
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Using Knowledge Management to Create a Borderless and Reimagined Workspace
Using Knowledge Management to Create a Borderless and Reimagined Workspace This IDC Perspective describes knowledge management and lays out the importance of implementing it within the enterprise. A knowledge management system is a digital workspace that creates access to organizational resources to ... Read More
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IDC PlanScape: Future of Intelligence — Data Engineering
IDC PlanScape: Future of Intelligence — Data Engineering This IDC PlanScape clearly defines why data engineering is important, what data engineering is, how data engineering is implemented, and who is involved in the discipline of data engineering in modern data environments. It also addresses the c ... Read More
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Monetizing Shared Data from Industry Ecosystems — Special Considerations
Monetizing Shared Data from Industry Ecosystems — Special Considerations This IDC Perspective highlights that monetizing data is not a simple project, and monetizing data from an industry ecosystem brings more complexity and considerations. For an industry ecosystem, the process can be the same as f ... Read More
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Holistic Considerations for Internal Mobility
Holistic Considerations for Internal Mobility This IDC Perspective discusses holistic considerations for internal mobility. Dynamic skills evaluation and recognition prioritize matching talent to where organizational objectives and key results (OKRs) can best be met as the organization adapts to mee ... Read More
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Creator Economy Games Meet the Future of CX: What Happens When "Superfans" Become Paid Cocreators?
Creator Economy Games Meet the Future of CX: What Happens When "Superfans" Become Paid Cocreators? This IDC Perspective examines three video games that appear to have especially robust creator economies in 2023: Roblox, Minecraft, and Fortnite. More specially, it contrasts how the creator economies ... Read More
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The Collaborative Imperative at the Core of IT/OT Convergence Success
The Collaborative Imperative at the Core of IT/OT Convergence Success This IDC Perspective explores the correlation between IT and OT collaboration and the successful scale out and value recognition of digital initiatives. Today, being a digital-first business is a prerequisite to competition. For e ... Read More
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Measuring Productivity Across Organizational Growth
Measuring Productivity Across Organizational Growth This IDC Perspective introduces a model for organizations to self-assess the relationship between their digital readiness and common and new productivity measures. IDC research shows that although there are infinite ways to approach productivity co ... Read More
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IDC PeerScape: Payer Practices to Successfully Implement Product Data Management
IDC PeerScape: Payer Practices to Successfully Implement Product Data Management This IDC PeerScape provides payer executives with an understanding of the challenges, examples of how other healthcare organizations have tackled the challenges and, finally, guidance for organizations to address these ... Read More
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Automation Trends for Small and Medium-Sized Businesses and Midmarket Segments in Asia/Pacific (Including Japan): Unveiling the Latest Generative AI Applications
Automation Trends for Small and Medium-Sized Businesses and Midmarket Segments in Asia/Pacific (Including Japan): Unveiling the Latest Generative AI Applications This IDC Perspective examines the automation trends in small and medium-sized businesses (SMBs) and midmarket segments across different bu ... Read More
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Digital Transformation of U.S. Tollway Operations
Digital Transformation of U.S. Tollway Operations This IDC Perspective explores the opportunities and benefits of digitally transforming North America's tollway operations. There is growing emphasis on leveraging Internet of Things (IoT), cloud platforms, and AI technologies to optimize efficiency a ... Read More
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