Category: Business Services & Administration
Business Services & Administration market research reports by Frost & Sullivan
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Frost Radar™: Australia Customer Experience Outsourcing Services, 2022
Frost Radar™: Australia Customer Experience Outsourcing Services, 2022 Organizations across the board realize the increasing importance of customer experience (CX) in driving business success and delivering an excellent experience as a competitive differentiator. Customers view positive experiences ... Read More
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Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2022
Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2022 Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. Customer experience (CX) outsourcing services play an increasingly vital role in building a robu ... Read More
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Empowering Frontline Workers to Drive Business Transformation
Empowering Frontline Workers to Drive Business Transformation Frontline workers are a key part of the workforce in the majority of organizations. Out of approximately two and a half billion non-desk/frontline workers around the world, an estimated one billion require tailored communications and coll ... Read More
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Trend Opportunity Profiles-Future of Work
Trend Opportunity Profiles-Future of Work This Frost & Sullivan study analyzes Trend Opportunity Profiles that envision the Future of Work from a technology perspective; it covers advanced technologies incorporated in the work culture, and it features upcoming trends that cater to the futuristic nee ... Read More
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Global Building Management Systems Growth Opportunities
Global Building Management Systems Growth Opportunities The global building management system (BMS) market is being revolutionized by increasing industry convergence and the emergence of innovative technologies. This has led to a rapid increase in the digitalization of buildings, resulting in a spur ... Read More
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Frost Radar™: Customer Experience Outsourcing Services in North America, 2022
Frost Radar™: Customer Experience Outsourcing Services in North America, 2022 The customer experience (CX) outsourcing services landscape will sustain a strong growth trajectory during the next five years. Two drivers will fuel this momentum: the increasing acceptance of CX as a formidable competiti ... Read More
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Malaysian Facility Management Growth Opportunities
Malaysian Facility Management Growth Opportunities The Malaysian facility management (FM) market is considerably more advanced than its neighboring country markets (except Singapore) due to the extensive public sector participation and presence of global and regional companies. The high outsourcing ... Read More
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UK Facility Management Growth Opportunities
UK Facility Management Growth Opportunities The facility management (FM) market in the United Kingdom is transforming, driven by technology innovations, new business models, emerging value propositions, sustainability, and creative service offerings. The UK FM market is the largest in Europe and one ... Read More
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UK Building Services Growth Opportunities
UK Building Services Growth Opportunities Building services focus on systems, structure, and operations in buildings that enable comfort and safety. These include renewal, repair, restoration, and upgrade of mechanical and electrical (M&E) services, fire safety and security (FSS), elevators (lifts) ... Read More
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Outlook for Global Vehicle Leasing & Rental Market
Outlook for Global Vehicle Leasing & Rental Market Vehicle leasing addresses the challenges companies face in meeting their mobility needs, including funding, fleet maintenance, and handling residual risk. In the current market conditions, companies big and small must focus on their core products an ... Read More
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Wholesale Carrier Ethernet Services Update, United States, 2022
Wholesale Carrier Ethernet Services Update, United States, 2022 In this report, Frost & Sullivan focuses on leading service providers of comprehensive wholesale carrier Ethernet services in the US market. The US wholesale carrier Ethernet services market has started to experience negative revenue gr ... Read More
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Southeast Asia Facility Management (FM) Technology Innovation and Growth Opportunities
Southeast Asia Facility Management (FM) Technology Innovation and Growth Opportunities The Southeast Asia (SEA) facility management (FM) market is growing, supported by the high construction and renovation activity in the region due to the rapid urbanization and the expansion of smart buildings. The ... Read More
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Global Flexible Workspace Growth Opportunities
Global Flexible Workspace Growth Opportunities Organizations and individuals lease flexible workspaces for periods shorter than traditional business office leases, including month-to-month rolling rentals, 12–24-month contracts, or personally tailored arrangements to meet the tenant’s needs. Opportu ... Read More
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Customer Experience Outsourcing Services Market in Europe, Forecast to 2028
Customer Experience Outsourcing Services Market in Europe, Forecast to 2028 The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for compa ... Read More
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Customer Experience Outsourcing Services Market in North America, Forecast to 2028
Customer Experience Outsourcing Services Market in North America, Forecast to 2028 The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives fo ... Read More
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Growth Opportunity Analysis of the Global Software License Management Market
Growth Opportunity Analysis of the Global Software License Management Market This study covers the size, trends, competitive landscape, and growth strategies for the global software license management (SLM) market. Software licensing enables software monetization strategies and requires license enfo ... Read More
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Colombia Business Outlook
Colombia Business Outlook For technology companies looking to expand their presence in the Latin America-Caribbean region, Colombia makes a compelling case. Before the 2020 pandemic, the country’s economy had been enjoying consistent growth rate of nearly 4% for over 50 years. Since then, continuous ... Read More
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Digital Employee Experience Management Platform Growth Opportunities
Digital Employee Experience Management Platform Growth Opportunities Businesses’ requirement to better enable remote work and their focus on improving employee morale and satisfaction have increased the demand for platforms that manage and help improve digital employee experience (DEX). These platfo ... Read More
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China Facility Management Growth Opportunities
China Facility Management Growth Opportunities The Chinese facility management (FM) market is at a fast-growing stage, owing to the slower start than other Asia-Pacific developing markets. It has been enjoying double-digit growth since before COVID-19. The rapidly increasing outsourcing culture in t ... Read More
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Frost Radar™: Global Economic Development, 2022
Frost Radar™: Global Economic Development, 2022 The Frost Radar™ for Economic Development determines a region's future growth and development potential measured by its ability to enhance its quality of life for its citizens. This report explores key strengths and weaknesses of the global economy thr ... Read More
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Frost Radar™: European Facility Management, 2022
Frost Radar™: European Facility Management, 2022 The European facility management (FM) industry suffered a significant shock with the COVID-19 pandemic. The market is bouncing back, however, with future growth focused on technology and sustainability. The industry is undergoing a major transformatio ... Read More
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Kenya Macroeconomic Outlook, 2027
Kenya Macroeconomic Outlook, 2027 Spared of widespread coronavirus outbreaks, the Kenyan economy reported a small economic contraction in 2020 as robust growth across agriculture, financial services, real estate, and construction largely offset the sharp decline in hospitality, tourism, and transpor ... Read More
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Frost Radar: Access Control Solutions, 2022
Frost Radar: Access Control Solutions, 2022 For decades, access control systems have been the linchpin in many organizations’ physical security strategies, enabling them to secure all entry and exit points around their perimeters and protect their employees, customers, and assets from potential thre ... Read More
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Global Building Technologies and Services Sustainability Innovation and Growth Opportunities
Global Building Technologies and Services Sustainability Innovation and Growth Opportunities Businesses continue to respond to the impact of two major trends; the ongoing coronavirus pandemic and climate change. The pandemic has created financial austerity among public and private organizations, and ... Read More
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European Facility Management Growth Opportunities
European Facility Management Growth Opportunities The European facility management (FM) market suffered a significant shock due to the COVID-19 pandemic. However, the market is bouncing back, with future growth focused on technology and sustainability. The industry is undergoing a major transformati ... Read More
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