Western Europe Online Payment Methods 2022

Western Europe Online Payment Methods 2022

Digital payments on the rise in Western Europe, reveals a new report by yStats.com

Cards and PayPal are the leading online payment methods in most Western Europe

Debit or credit cards and PayPal were the most preferred methods of payment in B2C E-Commerce in most Western European countries including the UK, France, Spain, Italy, and others. In Germany, PayPal is now almost as strong as payment by invoice, traditionally a leading payment method by share of B2C E-Commerce sales. In addition to cards and PayPal, there are several local payment services that occupy top positions in their respective markets. These include iDEAL in the Netherlands, Vipps in Norway and Multibanco in Portugal.

Mobile payment usage rises in Western European countries

Mobile wallets are projected to see significant growth in Western Europe through 2026. In Italy, for example, the value of proximity mobile payments doubled over the past year. The mobile payment trend is driven by convenience and security of these payment solutions, especially with proliferation of biometric authentication. A survey cited in this yStats.com report reveals that close to two-thirds of respondents in the UK felt safer using their mobile phones when compared to physical wallets. Mobile payment apps are also gaining popularity in B2C E-Commerce, in the Netherlands and Norway, among other countries.


1. Management Summary
2. Global Developments
Online & Mobile Payment Trends, May 2022
Most Used Payment Methods When Shopping Online During The Pandemic, in % of Online Shoppers, by Selected Countries, April 2021
Payment Methods Used More Frequently Compared To Pre-COVID-19 When Shopping Online, in % of Online Shoppers, by Selected Countries, April 2021
Reasons For Changing Payment Method Habits During The Pandemic, in % of Online Shoppers, by Selected Countries, April 2021
Payment Value, by E-Commerce Payments and POS Payments, in USD trillion, 2021 & 2026f
Share of Cash Payments, in % of Total POS Transaction Value, by Region, 2021 & 2025f
Mobile Payment Market Size, in USD trillion, 2021 & 2028f
Value of Biometrically Authenticated Remote Mobile Payments, in USD billion, 2022e & 2027f
Number of Biometrically Authenticated Remote Mobile Payments, in billions, 2022f & 2027f
Number of Proximity Mobile Payment Transactions, in billions, 2021e & 2023f
Number of B2C E-Commerce Transactions Paid by OEM Mobile Payment Apps, in billions, 2022f & 2026f
Number of Mobile Wallet Users, by Region, in millions, 2020 & 2025f
Proximity Mobile Payment Users Worldwide, in millions, and Year-on-Year Change, in %, 2020-2025f
Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2020–2025f
Value of Contactless Card Transactions, in USD trillion, 2020 & 2021e
BNPL B2C E-Commerce Sales, in USD billion, 2021e & 2026f
Cryptocurrency Payment Value, in USD billion, 2018–2023f
Payment Methods Accepted by Online Merchants, by Already Accepted and Planned, in % of Online Merchants, February 2022
Share of Remote Physical Goods Purchases, in % of Fraud Losses, 2021e
3. Europe
3.1. Regional
Online & Mobile Payment Trends, June 2022
Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Internet Users, by Selected Countries, November 2021
Share of Payment Methods Used In-store in the Past 12 Months, in % of Consumers, July 2021
Breakdown of Preferred Payment Methods for In-store Purchases, in % of Consumers, July 2021
Breakdown of Preferred Electronic Payment Methods When Making In-store Purchases, by Generation, in % of Consumers, July 2021
Share of Consumers Who Would Support the Mandatory Acceptance of Digital Payments, in %, July 2021
Share of Merchants Who Prefer and Do Not Prefer Accepting Electronic Payments Over Cash, in % of Retailers, July 2021
Attitudes Towards Saving Card Details in Online Stores, in % of Internet Users, by Selected Countries, 2021
Breakdown of Intention of B2C and B2B Marketplaces to Launch Embedded Payment Services, in % of Decision Makers, July 2021
Perceived Advantages of Embedded Payment Services, by Very Appealing and Appealing, in % of Decision-Makers from B2C and B2B Marketplaces, July 2022
3.2. Advanced Markets
3.2.1. UK
Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Internet Users, November 2021
Online Card Spending, in GBP million, and Number of Transactions, in millions, by Credit and Debit Cards, Q1 2021 – Q4 2021, January 2022, and February 2022
BNPL Services Used, in % of Respondents, 2020 & 2021
Most Popular Financial Service Brands, in % of Individuals, Q1 2022
Contactless Payments, in % of Overall Payment Transactions, 2021e
Use of Contactless Means of Payment, in % of Respondents, May 2021 – May 2022
Share of Respondents Who Feel Safer Paying Using Their Mobile Phones, in %, May 2022
Proximity Mobile Payment Users, in millions, and Penetration, in % of Population, 2019-2025f
3.2.2. Germany
Breakdown of B2C E-Commerce Sales by Payment Methods, in %, 2021
Breakdown of Preferred Payment Methods, in % of Online Shoppers, 2021
Online Payment Methods Used Regularly, in % of Consumers, November 2021
Payment Methods Preferred in B2C E-Commerce, by Purchase Price, in % of Online Shoppers, July 2021
Online Payment Methods Used Regularly, in % of Consumers, by Age Group, November 2021
Breakdown of Klarna Services Used, in % of Klarna Users, March 2022
Share of Online Shoppers Using Credit Card When Paying Online, by Household Income, in %, July 2021
Top 10 Factors Considered When Choosing a Payment Method in B2C E-Commerce, in % of Consumers, November 2021
Top Payment Methods Offered in Online Stores, in % of Online Retailers, February 2021
3.2.3. France
Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Internet Users, November 2021
Share of Consumers Using Cards for Online Payments, in % of Respondents, September 2021
Payment Methods Trusted, in % of Internet Users, October 2021
Share of Individuals Who Made a Purchase Using BNPL in the Last Three Months, in % of Respondents, December 2021
Breakdown of Factors Affecting The Decision to Make an Online Purchase, in % of Respondents, September 2021
Share of Respondents Who Abandoned Their Shopping Cart During Payment, in %, September 2021
Top Reasons Behind the Abandonment of Shopping Carts, in % of Respondents, September 2021
Shopping Channels Where Consumers are Concerned with Becoming Victim of Payment Fraud, in % of Respondents, October 2021
Share of Respondents Who Feel Protected by the 3D Secure System When Paying Online, in %, September 2021
3.2.4. Spain
Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Internet Users, November 2021
Top 3 Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2020 & 2021
Share of Consumers Who Believe That Online Shopping is a Risk, in %, August 2021
3.2.5. Italy
Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
Value of Digital Payments, in EUR billion, 2020 & 2021
Value of Mobile and Wearable Payments, in EUR billion, 2020 & 2021
3.2.6. Netherlands
Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Internet Users, November 2021
Share of iDeal, in % of Overall Transactions, November 2021
3.2.7. Switzerland
Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
Credit Card Saving Preferences in Online Stores, in % of Internet Users, 2021
Key Factors Influencing The Usage of Payment Methods When Shopping Online, in % of Internet Users, 2021
3.2.8. Sweden
Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
Credit Card Saving Preferences on Online Stores, in % of Internet Users, 2021
Key Factors Influencing The Usage of Payment Methods When Shopping Online, in % of Online Shoppers, 2021
3.2.9. Belgium
Number of Online Payments Made via Bancontact or Payconiq, in millions, 2020 & 2021
3.2.10. Norway
Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
Payment Methods in B2C E-Commerce, by Used and Preferred, in % of Online Shoppers, 2021
Credit Card Saving Preferences in Online Stores, in % of Internet Users, 2021
Key Factors Influencing The Usage of Payment Methods When Shopping Online, in % of Internet Users, 2021
3.2.11. Denmark
Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Internet Users, November 2021
Payment Methods in B2C E-Commerce, by Used and Preferred, in % of Online Shoppers, 2021
Credit Card Saving Preferences on Online Stores, in % of Online Shoppers, 2021
Key Factors Influencing The Usage of Payment Methods When Shopping Online, in % of Online Shoppers, June 2021
3.2.12. Finland
Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
Breakdown of Credit Card Saving Preferences on Online Stores, in % of Online Shoppers, 2021
Breakdown of Key Factors Influencing The Usage of Payment Methods When Shopping Online, in % of Online Shoppers, 2021
3.2.13. Austria
Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
Top Important Factors When Shopping Online, in % of Respondents, September 2021
3.2.14. Portugal
Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021

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