Global Trends in B2C E-Commerce & Innovations in Online Payments 2024
Global Trends in B2C E-Commerce & Innovations in Online Payments 2024: Reveals that globally, the B2C E-Commerce market is forecasted to reach EUR 7.6 trillion by 2026- A Deep Dive by yStats.com
Global B2C E-Commerce Market Overview: Asia-Pacific Leads the Global E-Commerce Revolution
The global B2C E-Commerce market is expanding rapidly, especially in Asia-Pacific. By 2027, non-cash transaction volume in Asia-Pacific is expected to exceed 1 trillion, driven by technological innovations and increasing consumer trust. Asia-Pacific, led by China and India, is at the forefront of this growth. High internet and smartphone penetration and advancements in mobile commerce and AI are driving significant market expansion. China’s B2C E-Commerce market is expected to surpass EUR 3 trillion by 2027.
Innovations in Digital Payments
Innovations in digital payments, including mobile wallets, BNPL options, and real-time payments, are enhancing the global shopping experience. In-car payments are rising in Asia-Pacific, with China’s connected car service market forecasted to reach EUR 31 billion by 2025.
Regional Insights
North America’s market is robust, driven by high consumer spending and advanced payment solutions. Europe thrives on high online shopping adoption and seamless cross-border transactions. Latin America and the Middle East & Africa are growing significantly due to increased internet access and mobile connectivity.
- 1. Key Takeaways
- 2. Management Summary
- 3. Global
- B2C E-Commerce Market Size, in USD trillion, 2021-2026f
- B2C E-Commerce Market Size, in USD trillion, 2023e & 2026f
- B2C E-Commerce Market Size, in USD trillion, 2022 & 2027f*
- B2C E-Commerce Sales Value, in USD trillion, 2023f* & 2025f
- Breakdown of Payment Method Types Used in B2C E-Commerce, in %, 2023e
- Share of Online Shoppers Who Purchase From B2C E-Commerce Platforms at Least Several Times a Month, by Region, in % of Online Shoppers, November 2023
- Share of Social Media Users Who Purchase From Social Media Platforms at Least Several Times a Month, by Region, in % of Social Media Users, November 2023
- Trust in Different Shopping Platforms, by Region, in % of Online Shoppers, November 2023
- Trust in Different Social Media Back-End Processes, by Region, in % of E-Sellers, November 2023
- Number of New Shoppers, incl. “Online”, by Region, in millions, 2030f
- 4.0. Asia-Pacific
- 4.1. Regional
- 4.1.1. Regional Trends
- Total Non-Cash Transaction Volume, in trillions, 2024f & 2027f
- B2B E-Commerce Non-Cash Transaction Volume, in billions, 2024f & 2027f
- Livestreaming Retail E-Commerce Sales, in USD billion, in % of Year-On-Year Change, 2023e-2027f
- Social Commerce Sales, in USD billion, in % of Year-On-Year Change, 2023e-2027f
- Breakdown of Retail E-Commerce Market, by Country, in %, 2022
- Top 10 Retailers, incl. “Online Retailers”, by Retail Sales Value, in USD billion, 2022
- 4.1.2. Southeast Asia Regional
- TikTok Shop Market Overview, February 2024
- Digital Economy Value, in USD trillion, 2022 & 2030f
- B2C E-Commerce Sales, in USD billion, in % of Year-On-Year Change, 2022-2026f
- B2C E-Commerce Spending, by Payment Method, in USD billion, 2022 & 2027f
- B2C E-Commerce Sales Penetration, by Country, in % of Total Retail Sales, 2023e
- Breakdown of B2C E-Commerce Market Value, by Operators, in %, 2022
- Top Product Categories Purchased on Online B2C E-Commerce Site Zalora Using BNPL, in % of BNPL Payments, Q3 2022
- Breakdown of Payments Used on Online B2C E-Commerce Site Zalora, by Age Group, in % of Online Shoppers, Q3 2022
- 4.1.3. SEA, South Korea & Japan
- Total B2C E-Commerce Revenue, in USD billion, 2022 & 2027f
- Total Cross-Border Revenue, in USD billion, 2022 & 2027f
- Digital Economy Value, by Payment Method, in USD billion, 2022 & 2027f
- 4.2. Asia-Pacific Digital Commerce Overview
- 4.2.1. B2C E-Commerce
- 4.2.1.1. China
- Overview of B2C E-Commerce Market Trends, February 2024
- Total B2C E-Commerce Market Value, in USD trillion, 2023e & 2027f
- B2C E-Commerce Sales, in USD trillion, in % of Total Retail Sales, 2023e-2027f
- Year-On-Year Growth of B2C E-Commerce Sales, in %, 2022 & 2023e
- Share of Online Retail Sales of Physical Goods Making Up Total Retail Sales of Physical Goods, in %, 2023
- Online Retail Sales Value, in CNY trillion, 2022 & 2023
- Total vs Online Retail Sales Value, in CNY trillion, H1 2022 & H1 2023
- Cross-Border B2C E-Commerce Import And Export Value, in CNY trillion, H1 2022 & H1 2023
- Number of People Working in the B2C E-Commerce Sector, in millions, 2018 & 2023
- Number of Online Shoppers, in millions, And Share of Internet Users, in %, June 2021-June 2023
- Growth of Online Retail Sales of Physical Goods, by Product Category, in % of Year-On-Year Change, 2023
- Top 3 Domestic B2C E-Commerce Platforms, in % of Total B2C E-Commerce Market, 2023e
- Online Retail Sales Value in Rural Areas, in CNY trillion, H1 2022 & H1 2023
- Online Retail Sales Value of Agricultural Products, in CNY billion, H1 2022 & H1 2023
- Share of Rural Online Merchants And Online Stores That Sell Agricultural Products Through Livestreaming, in %, H1 2023
- Livestreaming Retail E-Commerce Buyers, in millions, in % of Year-On-Year Change, 2023e-2026f
- Number of B2C E-Commerce Livestreaming Users, in millions, December 2022 & June 2023
- Social Commerce Market Overview, February 2024
- Overview of Discount B2C E-Commerce Market, February 2024
- 4.2.1.2. Japan
- B2C E-Commerce Spending, by Payment Method, in USD billion, 2022 & 2027f
- Top 5 QR Code Mobile Payment Services, in % of QR Code Mobile Payment Users, January 2023
- 4.2.1.3. South Korea
- B2C E-Commerce Payment Value, in USD trillion, 2022 & 2026f
- B2C E-Commerce Spending, by Payment Method, in USD billion, 2022 & 2027f
- 4.2.1.4. India
- B2C E-Commerce Market Size, in USD billion, 2022e, 2024f, 2026f & 2030f
- B2C E-Commerce Market Size, in USD billion, in % of Total Retail Market*, FY 2020-FY 2023
- Annual Number of Online Shoppers, in millions, in % of Year-on-Year Change, FY 2021-FY 2023
- Average Monthly Number of Online Shoppers, in millions, in % of Annual Online Shoppers, FY 2021-FY 2023
- Card Payment Value, in USD billion, 2023e & 2027f
- Number of Digital Payment Transactions, in billions, FY 2022-23 & FY 2026-27f
- Value of Digital Payment Transactions, in INR trillion, FY 2022-23 & FY 2026-27f
- 4.2.1.5. Australia
- Breakdown of BNPL Revenue, by Age, in % of BNPL Users, February 2023
- 4.2.1.6. Indonesia
- B2C E-Commerce Market Value, in USD billion, 2023 & 2028f
- Breakdown of B2C E-Commerce Market Value, by Operators, in %, 2022
- Payment Methods Used For B2C E-Commerce Transactions, in % of Shoppers, 2022
- 4.2.1.7. Taiwan
- B2C E-Commerce Payments Value, in USD billion, 2022 & 2026f
- Breakdown of Most Preferred Online Payment Methods, in % of Internet Users, Q3 2022
- 4.2.2. Omnichannel Commerce Trends
- 4.2.2.1. Southeast Asia Regional
- Most Preferred B2C E-Commerce Delivery Options, in % of Online Shoppers, 2022
- 4.2.2.2. China
- Share of Online Retail Sales of Physical Goods Making Up the Total Retail Sales of Consumer Goods, in %, 2021 & 2022
- Weekly Online Shopping Activities, in % of Internet Users, Q3 2022
- Share of Online Shoppers Who Made Online Purchases, by Channel, in %, H1 2022
- Number of Online Travel Booking Users, in millions, And Share of Internet Users, in %, June 2020-June 2022
- 4.2.2.3. Japan
- Breakdown of Luxury Purchase Journey, in % of Adults, March 2022
- Omnichannel Purchasing Behavior, in % of Luxury Shoppers, March 2022
- 4.2.2.4. South Korea
- Share of Respondents Who Shop Using Omnichannel, in %, 2022
- Attitude Towards Omnichannel Shopping, in % of Respondents, 2022
- 4.2.2.5. Australia
- Weekly Online Shopping Activities, in % of Internet Users, Q3 2022
- Share of Online Channels Making Up Total Retail Spend, in %, 2022
- Breakdown of Total Variety Stores* Spend, by Channel, in %, 2022
- 4.2.2.6. India
- Share of B2C E-Commerce Shoppers Who Picked Up Their Most Recent Online Purchase In-Store or Curbside, in %, October 2022
- Offline Retail Market Size, by Channels, in USD trillion, 2022 & 2030f
- Online Retail Market Size, by Channels, in USD billion, 2022 & 2030f
- 4.2.2.7. Phiippines
- Share of Internet Users Who Research Brands and Products Online, in %, Q3 2022
- 4.2.3. Luxury Fashion Online Recommerce
- 4.2.3.1. China
- Overview of Luxury Fashion Online Recommerce Market, January 2023 (1 of 2)
- Overview of Luxury Fashion Online Recommerce Market, January 2023 (2 of 2)
- Luxury Resale Market Size, in USD billion, 2020 & 2025f
- 4.2.3.2. Japan
- Share of Respondents Who Had Already Purchased Reused Products, in %, December 2022
- Share of eBay Sellers Who Reported Their Sales to Have Increases Due to the Economy, in % of eBay Sellers, November 2022
- 4.3. Emerging Trends in Asia-Pacific Digital Payments
- 4.3.1. In-Car Payments
- 4.3.1.1. Asia-Pacific Regional
- Overview of In-Car Payment Solutions and Trends, May 2023 (1 of 2)
- Overview of In-Car Payment Solutions and Trends, May 2023 (2 of 2)
- 4.3.1.2. Southeast Asia Regional
- Level of Consumer Interest in Select Connected Car Features, in % of Respondents, 2022
- 4.3.1.3. China
- Penetration Rate of Connected Vehicles, in %, 2030f
- Number of Connected Cars, in millions, 2021-2025f
- Market Size of Intelligent Connected Car Application Services, in CNY billion, 2021-2025f
- Share of Respondents Who Are Open to Using Digital Payments From Car, in %, February 2022
- Level of Consumer Interest in Select Connected Car Features, in % of Respondents, 2022
- 4.3.1.4. Japan
- Level of Consumer Interest in Select Connected Car Features, in % of Respondents, 2022
- 4.3.1.5. South Korea
- Share of Connected Cars, in % of Registered Domestic Cars, April 2023
- 4.3.2. Real-Time Payment
- 4.3.2.1. China
- Total Number of Real-Time Transactions, in billions, 2022 & 2027f
- 4.3.2.2. India
- Total Number of Real-Time Transactions, in billions, 2022 & 2027f
- Volume of UPI-Based Real-Time Payment Transactions, in billions, January – June 2022
- Total Value of Transactions via UPI, in INR billion, January – June 2022
- 4.3.2.3. Japan
- Zengin System Overview, January 2023
- Volume of Small-Value Transactions in Zengin Core Time System, in thousands, & Value of Small Transactions, in JPY million, & Year-On-Year Change, in %, January - October 2022
- 4.3.2.4. South Korea
- Total Number of Real-Time Transactions, in billions, 2022 & 2027f
- 4.3.2.5. Australia
- Overview of New Payments Platform (NPP), January 2023
- Share of PayID Users Who Use It at Least Once a Week, in %, May 2022
- Top Reasons for Registering for PayID, in % of PayID Users, May 2022
- Total Number of Real-Time Transactions, in billions, 2022 & 2027f
- 4.3.2.6. Singapore
- Overview of Fast and Secure Transfer (FAST) & PayNow, January 2023
- Breakdown of Transaction Volume, by Payments Instrument, in % of Total Payment Transaction Volume, 2022 vs 2027f
- Breakdown of Spending Value, by Payments Instrument, in % of Total Payment Spending Value, 2022 vs 2027f
- 4.3.2.7. Thailand
- Volume of PromptPay Based Real-Time Payment Transactions, in millions, May - October 2022
- Value of PromptPay Based Real-Time Payment Transactions, in THB billion, May - October 2022
- 4.3.2.8. Malaysia
- Overview of Payments Network Malaysia Sdn Bhd (PayNet), January 2023
- Total Number of Real-Time Transactions, in billions, 2022 & 2027f
- 4.3.2.9. Philippines
- Overview of InstaPay, January 2023
- Total Value of Transactions via InstaPay, in PHP billion January - November 2021 & January - November 2022
- 4.3.2.10.Sri Lanka
- Real-Time Payment Market Overview, January 2023
- Breakdown of Real-Time Gross Settlement (RTGS) Transaction Participants, by Value & by Volume, in % of Total RTGS Transactions, Q2 2022
- 4.3.3. Online Payment Methods
- 4.3.3.1. Asia-Pacific Regional
- Overview of the Online and Mobile Payment Trends, September 2023
- B2C E-Commerce Payment Value, in USD trillion, 2023e & 2027f
- BNPL Payment Value, in USD billion, 2023e & 2028f
- 4.3.3.2. China
- Number of Online Payment Users, in millions, and Penetration, in % of Internet Users, June 2021 & June 2022
- Online Payment User Penetration, in % of Internet Users, June 2022
- Number of Real-Time Payment Transactions, in billions, 2022 & 2027f
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- Breakdown of Digital Wallet Use Frequency Among Adults, in %, May 2022
- Mobile Wallet Ownership and Usage, in % of Adults, Q2 2022
- 4.3.3.3. Japan
- Digital Payment Use, in % of Respondents, 2022
- Most Used Payment Methods, in % of Respondents, January 2023
- Share of Smartphone Payment Users, in % of Internet Users, February 2022 & February 2023
- Breakdown of Attitude Towards Future Use of Mobile Payments, in % of Internet Users, February 2023
- Breakdown of Smartphone Payment Service Use, by Number of Services Used, in % of Internet Users, January 2023
- Breakdown of Smartphone Payment Use, by Amount of QR Code Payment and Contactless Payment Services, in % of Internet Users, January 2023
- Top 5 Contactless Mobile Payment Services, in % of Contactless Mobile Payment Service Users, January 2023
- Breakdown of Digital Wallet Use Frequency Among Adults, in %, May 2022
- 4.3.3.4. South Korea
- Breakdown of B2C E-Commerce Payment Methods, in %, 2022
- Share of Population That Made a Digital Payment, in %, 2022
- Number of Real-Time Payment Transactions, in billions, 2022 & 2027f
- 4.3.3.5. Australia
- Card Payment Value, in USD billion, 2023e & 2027f
- Share of Shoppers Using a Mobile Wallet For Last Physical Purchase, in %, Q3 2022
- 4.3.3.6. New Zealand
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- 4.3.3.7. Singapore
- Card Payments Value, in USD billion, 2023e & 2027f
- Share of Adults That Made a Digital Payment, in %, 2022
- Share of Adults That Used a BNPL Service, in %, Q3 2022
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- Number of Proximity Mobile Payment Users, in millions, 2022e-2026
- 4.3.3.8. Taiwan
- Share of Online Shoppers Who Prefer Payment Cards For Online Payments, in %, 2022
- Share of Online Shoppers Who Prefer to Use Cash For Online Payments, in %, 2022
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- 4.3.3.9. Hong Kong
- Number of Real-Time Payment Transactions, in billions, 2022 & 2027f
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- Number of E-Wallet Users, by E-Wallet Provider, in millions, May 2023e
- 4.3.3.10.India
- B2C E-Commerce Payment Value, in USD billion, 2023e & 2027f
- Number of Real-Time Payment Transactions, in billions, 2022 & 2027f
- Number of BNPL Users, in millions, 2022e & 2027f
- Mobile Wallet Payments Value, in USD billion, 2023e & 2027f
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- Breakdown of Digital Wallet Use Frequency Among Adults, in %, May 2022
- 4.3.3.11.Indonesia
- Digital Payment Platform Use, by Digital Payment Platform Type, in % of Internet Users, H1 2022
- Digital Wallet and Mobile Banking Use, by Generation, in % of Respondents, H1 2022
- Number of Proximity Mobile Payment Users, in millions, 2022e-2026
- Proximity Mobile Payment User Growth, in % of Y-o-Y Change, 2022e-2026f
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- 4.3.3.12.Thailand
- Share of Online Payments Making Up Total Payment Transactions, in %, 2023e
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- Number of Proximity Mobile Payment Users, in millions, 2022e-2026
- Proximity Mobile Payment User Growth, in % of Y-o-Y Change, 2022e-2026f
- 4.3.3.13.Vietnam
- Share of Adults That Made a Digital Payment, in %, 2022
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- Share of Adults That Used a BNPL Service, in %, Q3 2022
- Number of Proximity Mobile Payment Users, in millions, 2022e-2026
- Proximity Mobile Payment User Growth, in % of Y-o-Y Change, 2022e-2026f
- 4.3.3.14.Malaysia
- Card Payment Value, in USD billion, 2023e & 2027f
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- Number of Proximity Mobile Payment Users, in millions, 2022e-2026
- Proximity Mobile Payment User Growth, in % of Y-o-Y Change, 2022e-2026f
- 4.3.3.15.Philippines
- Card Payment Value, in USD billion, 2023e & 2027f
- 4.3.4. POS Payment Methods
- 4.3.4.1. Asia-Pacific Regional
- POS Methods Overview and Trends, June 2023
- 4.3.4.2. China
- Third-Party Integrated Payment Transactions, in CNY trillion, Year-on-Year Change, in %, 2022e-2026f
- Share of Mobile Phone Users Using Mobile Payments Everyday, in %, 2022
- Preferred Mobile Payment Method Among Mobile Payment Users in Offline Scenario, in % of Mobile Payment Users, 2022
- 4.3.4.3. Japan
- Change in Cash Usage Frequency Compared to a Year Ago as of August-September 2022, in % of Respondents, March 2023
- Use of Alternative Payment Methods Other Than Cash at POS, in % of Respondents, March 2023 (1 of 2)
- Use of Alternative Payment Methods Other Than Cash at POS, in % of Respondents, March 2023 (2 of 2)
- Breakdown of Respondents Using Smartphone Payment Services, by Payment Method, in %, January 2023
- Top Places Where Smartphone Payments Are Used, in % Smartphone Payment Service Users, January 2023
- Top Used Smartphone Payment Service, by Type of Payment, in % of Respondents, January 2023
- Most Used Smartphone Payment Service, by Type of Payment, in % of Respondents, January 2023
- Most Used QR Code Payment Service, in % of Respondents, January 2023
- Top Reasons For Using QR Code Payment Services at POS, in % of Smartphone Payment Service Users, January 2023
- Usage Frequency of QR Code Payment Services at Convenience Store, in % of Smartphone Payment Service Users, January 2023
- Top Reasons For Using Smartphone Contactless Payments at POS, in % of Smartphone Payment Service Users, January 2023
- 4.3.4.4. South Korea
- Total Payment Value, by Current Card Payment Method, in KRW billion, 2021 & 2022
- 4.3.4.5. Australia
- Mobile Wallet Payment With Credit and Debit Card, by Volume, in % of All Card Transactions, 2022e
- Breakdown of Non-Cash Retail Payment Methods, in % of Number of Payments, 2022e
- Types of Digital Wallets That Respondents Used as Their Primary Means of Payment, in % of Respondents, October 2022
- Share of Respondents Willing to Shop More With a Retailer If the Loyalty Program was Automatically Linked to the Payment Card, in %, 2022e
- 4.3.4.6. India
- Total Volume of Select Payment Method at POS, in millions & Value of Payment Method at POS, in INR trillion, Q3 2022
- Share of Preferred Payment Methods, by Value and Volume, in %, Q3 2022
- 4.3.5. Buy Now Pay Later
- 4.3.5.1. Asia-Pacific Regional
- Share of BNPL Accounting for Total B2C E-Commerce Payments, in %, 2022 & 2026f
- Payment Methods Used At Least 5 Times Per Month, in % of Respondents, September 2022
- 4.3.5.2. Southeast Asia Regional
- Breakdown of Payment Methods Used to Purchase Luxury on Online B2C E-Commerce Site Zalora, in %, 2021 & 2022
- 4.3.5.3. China
- BNPL Gross Merchandise Value, in USD billion, 2022 & 2028f
- BNPL Usage, by Age, in % of Internet Users, 2022e
- 4.3.5.4. Japan
- Share of Respondents Using BNPL, in %, December 2022
- Level of Usage of Buy Now Pay Later Services Compared to a Year Ago, in % of BNPL Users, December 2022
- 4.3.5.5. Australia
- BNPL Sales, in AUD billion, FY 2021 & FY 2022
- Breakdown of Total Transaction Value vs Volume, in %, FY 2022
- Type of Debt Held, incl. BNPL Loans, in % of Consumers, Q4 2022
- Level of Concern/Stress Over Type Debt, by Type of Debt, incl. BNPL Loan, Q4 2022
- Current Outstanding Balances on Loans in Capital City, in AUD thousand, Q4 2022
- 4.3.5.6. New Zealand
- BNPL Transaction Value, in USD billion, 2023e & 2026f
- 4.3.5.7. India
- BNPL Transaction Value, in USD billion, 2022e & 2026f
- 4.3.5.8. Singapore
- Breakdown of BNPL User Age, in %, April 2022
- Breakdown of BNPL Users Aged 25 or Older Accounting for Total BNPL Transaction Value, in %, April 2022
- 4.3.5.9. Pakistan
- BNPL Use, in % of Respondents, July 2022
- 4.3.6. Fraud and Security in Online Payments
- 4.3.6.1. Asia-Pacific Regional
- Overview of Fraud in Online Payments, February 2024
- Share of Fraud Originating From Online Shopping Channels, by Country, in % of Total Channels Used For Fraud, November 2023
- 4.3.6.2. Australia
- Payment Card Fraud Value, in AUD million, FY 2022 & FY 2023
- Domestic Card-Not-Present (CNP) Fraud Value, in AUD million, FY 2022 & FY 2023
- Overseas/Via Overseas Merchant Card-Not-Present (CNP) Fraud Value, in AUD million, FY 2022 & FY 2023
- 4.3.7. Digital Payment Forecasts 2023-2027
- 4.3.7.1. Asia-Pacific Regional
- Real-Time Payments Volume, in billions, 2022 & 2027f
- Real-Time Payments Share of Total Electronic Payments, in %, 2022 & 2027f
- 4.3.7.2. Southeast Asia Regional
- Proximity Mobile Payment Users, by Country, in millions, 2022e-2026f
- 4.3.7.3. Japan
- Cashless Payment Market Size, in USD trillion, 2021-2025f
- Share of Shoppers Who Paid For Their Most Recent Physical Purchase With a Mobile Payment, in % of Shoppers, Q1 2022, Q2 2022 & Q3 2022
- Share of Online Shoppers Who Paid For Their Most Recent Online Purchase With a Mobile Wallet, in % of Online Shoppers, Q1 2022, Q2 2022 & Q3 2022
- 4.3.7.4. Indonesia
- Digital Banking Transaction Value, in USD billion, January 2022 & January 2023
- 4.3.7.5. Singapore
- Share of Shoppers Who Paid For Their Most Recent Physical Purchase With a Mobile Payment, in % of Shoppers, Q1 2022, Q2 2022 & Q3 2022
- Share of Online Shoppers Who Paid For Their Most Recent Online Purchase With a Mobile Wallet, in % of Online Shoppers, Q1 2022, Q2 2022 & Q3 2022
- Proximity Mobile Payment User Growth, in % of Y-o-Y Change, 2022e-2026f
- 4.4. Diverse Digital Commerce Sectors in Asia-Pacific
- 4.4.1. Digital Health
- 4.4.1.1. Asia-Pacific Regional
- Overview and Trends in Digital Health, May 2023
- Total Digital Health Venture Capital Funding, in USD billion, Q1 2022-Q4 2022
- Share of Healthcare Organizations That Will Have Data Governance Framework in Place to Prioritize Use of AI in Predictive, Preventive and Personalized Care, in %, 2026f
- Number of Active Digital Health App Users, by Country, in thousands, November 2022
- 4.4.1.2. China
- Digital Health Market Value, in CNY billion, 2020-2022e
- Digital Medical Service Market Value, in CNY billion, 2020-2022e
- Top Digital Health Areas in Which Healthcare Leaders Are Investing, in %, March 2022
- Top Ways in Which Predicative Analysis Will Impact Healthcare, in % of Healthcare Leaders, March 2022
- 4.4.1.3. India
- Top Usage of Healthcare Apps, in % of E-Commerce Users, 2022e
- Breakdown of Revenue From Telemedicine, in % of Healthcare Leaders and Professionals, 2022
- Share of Healthcare Leaders and Professionals Who Have Implemented Electronic Medical Records (EMR), in %, 2022
- Share of Healthcare Professionals Who Want to Partner With Diagnostic Imaging and Screening Centers to Improve Patient Outcome and Care Delivery, in %, February 202
- 4.4.2. Digital Gaming
- 4.4.2.1. Asia-Pacific Regional
- Overview of Digital Gaming Market Trends, April 2023 (1 of 2)
- Overview of Digital Gaming Market Trends, April 2023 (2 of 2)
- 4.4.2.2. China
- Mobile Gaming Market Size, in CNY billion, and Year-on-Year Change, in %, 2020-2024f
- Total Number of Gamers, in millions, 2021-2022 & 2026f
- Share of Gaming Industry Revenue, by Segments, in % of Total Gaming Revenue, January – June 2022
- Breakdown of Mobile Game App Users, by Age, in %, Q3 2022
- Sales Revenue of Self-Developed Games in Overseas Market, in CNY billion, and Year-on-Year Change, in %, January – June 2020 – January – June 2022
- 4.4.2.3. Japan
- Breakdown of Respondents Playing Mobile Games in the Past Year, in %, August 2022
- Mobile Game Revenue, by Channel, in USD billion, H1 2021 & H1 2022
- Preferred Devices Used for Gaming, in % of Mobile Gamers, June 2022
- 4.4.2.4. South Korea
- Domestic Game Industry Sales, in KRW billion, 2021 & 2022e
- Mobile Game Revenue via Apple Store and Google Play Store, in USD billion, 2021 & 2022
- Total Number of Mobile Game Downloads via Apple Store and Google Play Store, in billions, 2021 & 2022
- Preferred Devices Used for Gaming, in % of Mobile Gamers, June 2022
- 4.4.2.5. India
- PC and Mobile Gaming Revenue, in USD billion, 2022 & 2026f
- Number of PC and Mobile Gamers, in millions, 2022 & 2026f
- Breakdown of Gamers Playing Real-Money Games vs Those Playing Non-Real-Money Games, by Gender, in %, 2022e
- 4.4.2.6. Indonesia
- Preferred Devices Used for Gaming, in % of Mobile Gamers, June 2022
- 5. North America
- 5.1. Regional
- B2C E-Commerce Sales Value of Top 3 Global Regions, in USD trillion, 2022
- Breakdown of B2C E-Commerce Sales Value, by Global Regions, in %, 2022
- Share of Payment Methods Used at Least 5 Times Per Month, in % of Consumers, September 2022
- Breakdown of Primary Payment Methods For Online And In-Person Purchase of Large Products And Services, in % of Respondents, September 2022
- Breakdown of Primary Payment Methods For Online And In-Person Purchases of Small Items, in % of Respondents, September 2022
- Share of Internet Users Who Research Brands and Products Online, in %, Q3 2022
- Share of Cross-Border B2C E-Commerce Transactions Making Up Total Sales, in %, January 2023
- Expectations Towards Cross-Border B2C E-Commerce, in % of Organizations, January 2023
- Technology Use in Cross-Border B2C E-Commerce, in % of Organizations, January 2023
- Technology Use in Cross-Border B2C E-Commerce, in % of Organizations, January 2023
- Share of Organizations That Find the Environment for Cross-Border Trade Difficult to Operate in, in %, January 2023
- Top 5 Challenges When Sending B2C E-Commerce Goods Cross-Border, in % of Organizations, January 2023
- Share of Organizations That Say That B2C E-Commerce Goods Are Frequently Delayed Due to Incorrect Classification And Documentation, in %, January 2023
- Top 5 Cross-Border B2C E-Commerce Disruptions Expected to Worsen Over 2023 , in % of Organizations, January 2023
- Online Payment Fraud Loss Value, by Global Regions, in USD billion, 2025f
- Breakdown of Fraudulent B2C E-Commerce Transaction Value, by Global Regions, in %, 2023e
- Real-Time Payments Volume, in billions, 2022 & 2027f
- Real-Time Payments Share of Total Electronic Payments, in %, 2022 & 2027f
- Breakdown of Respondents Who Heard About the Term “Embedded Payments”, in %, April 2022
- 5.2. U.S. B2C E-Commerce Market & Payment Innovation Trends
- 5.2.1. E-Commerce Market
- 5.2.1.1 B2C E-Commerce Market Overview
- B2C E-Commerce Market Trends, April 2024 (1 of 2)
- B2C E-Commerce Market Trends, April 2024 (2 of 2)
- Retail E-Commerce Sales, in USD trillion, in % of Total Retail Sales, 2022-2027f
- Retail Marketplace E-Commerce Sales, in USD billion, in % of Total Retail E-Commerce Sales, 2023e-2027f
- B2C E-Commerce Sales Value Compared to Other Countries/Regions, in USD trillion, 2025f
- B2C E-Commerce Sales, in USD billion, Q4 2022 & Q4 2023e
- Share of B2C E-Commerce Making Up Total Retail Sales, in %, Q4 2022 & Q4 2023e
- Total vs. Online Retail Sales, in USD trillion, 2028f
- Share of Population That Shops Online, in %, 2028f
- Retail E-Commerce Sales, in USD trillion, in % of Total Retail Sales, 2022-2027f
- Year-Over-Year Growth in Online Sales, in %, 2018-2027f
- 5.2.1.2. B2C E-Commerce Product Categories
- Retail E-Commerce Sales Share of Total Retail E-Commerce Sales, by Product Category, in % of Total Retail E-Commerce Sales, 2023e & 2027f
- Breakdown of Total B2C E-Commerce Sales, by Product Category, in %, 2026f
- Share of “Food And Beverage And Health, Personal Care, And Beauty” Making Up Total B2C E-Commerce Sales, in %, 2024e & 2028f
- Share of “Health, Personal Care, And Beauty” Sales Originating From B2C E-Commerce, in %, 2024e & 2028f
- Share of “Pet Products” Purchased Through B2C E-Commerce Channels, in %, 2028f
- 5.2.1.3 B2C E-Commerce Channels
- Channels Through Which Clothing Brands Or Products Were Discovered, in % of Clothing Buyers, September 2023
- 5.2.1.4. B2C E-Commerce Players
- B2C E-Commerce Trends Online Retailers Believe Will Affect Their Business the Most in 2024, in % of Online Retailers, January 2024
- Top 10 B2C E-Commerce Sites, by Monthly Visits, in millions, November 2023
- Top B2C E-Commerce Marketplaces, by Sales Value, in USD billion, 2023e
- Amazon’s B2C E-Commerce Sales, in USD billion, in % of Total B2C E-Commerce Sales, 2020-2025f
- Total Value of Amazon Business Product Sales, in USD billion & Share of Amazon Business Product Sales, in % of B2B E-Commerce Site Sales, 2022e-2026f
- Comparison of Amazon, eBay and Walmart’s E-Commerce Marketplaces, July 2023
- 5.2.1.5. Mobile Commerce
- Retail M-Commerce Sales, in USD billion, in % of Total Retail E-Commerce Sales, 2022-2027f
- Share of Retail M-Commerce Making Up Total Retail E-Commerce Sales, in %, 2023e & 2027f
- 5.2.1.6. Omnichannel Commerce
- Proximity Mobile Transaction Value, in USD billion, in % of Year-On-Year Change, and % of Retail & Food Services, 2020-2027f
- Click-And-Collect Sales Value, in USD billion, in % of Year-On-Year Change, and % of Retail E-Commerce Sales Value, 2020-2026f
- Digital-Influenced Retail Sales Value, in USD trillion, 2022e & 2027f
- Digital-Influenced Retail Sales Value, by Channel, in USD trillion, 2027f
- Share of Digital-Influenced Retail Sales Making Up Total Retail Sales, in %, 2027f
- Retailers Spending on Omnichannel Retail Solutions, in USD billion, 2022 & 2030f*
- Retailers’ Planned Innovations For Omnichannel Retail, in % of Retailers, June 2023
- Share of Omnichannel Consumer Data Adoption, by Retail Segments, in %, June 2023
- 5.2.1.7. Social Commerce
- Social Commerce Market Overview, April 2024
- Share of Social Commerce Making Up Total B2C E-Commerce Sales, in %, 2024e
- Social Commerce Sales, in USD billion, 2020, 2023e & 2027f
- Social Commerce Sales Per Buyer, in USD, 2020, 2023e & 2027f
- Number of Social Commerce Buyers, in millions, 2020, 2023e & 2027f
- Breakdown of Social Commerce Shoppers, by Age, in %, September 2023
- Social Networks Where Adults Are Likely to Make Purchases Directly, Gen Z vs. Total, in % of Adults, Q1 2023
- 5.2.1.8. Luxury Recommerce
- Resale E-Commerce Sales, in USD billion, 2023e-2027f
- Resale Apparel Market Size, in USD billion, and Year-on-Year Change, in %, 2021-2027f
- Fashion Online Resale Marketplace Sales, in USD billion, and Year-on-Year Change, in %, 2021e-2026f
- Share of Secondhand Sales Originating From Online Resale, in %, 2024f
- Share of Secondhand Apparel Making Up an Average Adult’s Closet, in %, 2022 & 2032f
- Top 10 Online Fashion Resale Brands, by Number of Resale Shop Listings, January 2023
- 5.2.1.9. Cross Border Commerce
- Cross-Border B2C E-Commerce Market Overview, April 2024
- 5.2.2. Payment Innovation and Trends
- 5.2.2.1. Payment Innovation Trends
- Embedded Finance Transaction Value, in USD trillion, 2021 & 2026f
- Embedded Consumer Payment Transaction Value, in USD trillion, 2021 & 2026f
- Embedded Business-to-Business Payment Revenue, in USD billion, 2021 & 2026f
- Revenues via Different Embedded Finance Segments, in USD billion, 2021 & 2026f
- 5.2.2.2. Digital Payment Forecasts
- Number of Proximity Mobile Payment Users, in millions, and Share of Total Smartphone Users, in %, 2021-2026f
- Average Annual Proximity Mobile Payment Spending Value Per User, in USD, 2021-2026f
- 5.2.2.3. Online Payment Trends
- Share of Consumers Who Anticipate Increasing or Decreasing Their Use of Select Payment Method For Online Purchases in the Next 12 Months, in %, April 2023
- Mobile Peer-to-Peer Payment Users, in millions, and Penetration Rate, in % of Smartphone Users, 2020-2027f
- Share of Retailers Accepting International Payment Methods Such as Klarna and WeChat, in %, 2022 & 2023e
- Share of Merchants Who Are Planning to Accept New APMs in the Next One to Three Years, in %, July 2023
- Share of Merchants Who Recognize That Failing to Accept APMs Could Impact Sales And Revenue, in %, July 2023
- Proximity Mobile Payment Transaction Value, in USD billion, and Year-on-Year Change, in %, 2020-2027f
- Breakdown of Payment Methods Most Commonly Used For Purchases, in % of Population, 2022 & 2023e
- Breakdown of Most Used Mobile Payment App/Wallet, Online vs. In-Store, in % of Adults, July 2023
- Share of Respondents Who Use at Least One E-Wallet or Mobile Payment App For Online vs In-Store Purchases, in %, July 2023
- Share of Respondents Identifying Top Features That Would Make Them More Comfortable When Making Online Purchases, in %, Apr. 2023
- Share of Adults Who Used a Digital Wallet at Least Once in the Past Month, in %, February 2023
- 5.2.2.4. POS Payment Methods
- Share of Shoppers Who Used or Are Willing to Use Self-Checkout via Smartphone, in %, April 2023
- Top Benefits and Challenges of Self-Checkout, in % of Shoppers, April 2023
- Breakdown of Shoppers Who Used a Smartphone (Apple Pay or Google Pay) to Pay at a Retail Store, in %, April 2023
- Number of Smartphone QR Code Scanners, in millions, and Penetration, in % of Smartphone Users, 2022-2026f
- 5.2.2.5. Real-Time Payments
- Total Number of Real-Time Transactions, in billions, 2022 & 2027f
- Share of Companies That Use Real-Time Payments, in %, June 2022 & 2024f
- 5.2.2.6. AI Integration in Payments
- Overview of AI Use in B2C E-Commerce, June 2023
- Overview of AI Use in Payments, December 2023
- Share of Retail Decision Makers Who Feel Ready to Deploy Generative AI Technology in 2024, in %, November 2023
- 5.2.2.7. Buy Now Pay Later
- BNPL Payment Value, in USD billion, & Year-on-Year Change, in %, 2021-2026f
- BNPL Users, in millions, and Penetration Rate, in % of Internet Users, 2021-2026f
- BNPL User Penetration, by Generation, in % of Digital Buyers, 2022e & 2026f
- Annual Growth of Online BNPL Purchase Share & BNPL Revenue, in % of Year-on-Year Growth, 2022 vs January-February 2023
- Annua
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