Global Online Travel, Accommodation Booking, and Airline Booking Market 2022

Global Travel, Accommodation Booking, and Airline Booking Market 2022

Use of online intermediaries for travel booking accelerated during the pandemic, with online accommodation market witnessing a recovery in 2022: new yStats.com report.

The shift from traditional flight booking channels to more modern booking channels is giving rise to digital platforms, with OTAs witnessing high growth opportunities

The global travel market is recovering from the negative effects of the pandemic, according to the recent data cited in the yStats.com report. This provides a growth momentum to the online travel-booking channel, which is poised to expand substantially in 2022 compared to the past year. For instance, the USA will see a double-digit growth of the gross airline bookings coming from online channels after 2022. For the Asia-Pacific market as well, the use of online platforms for booking travel related services is expected to rise in the coming years, with double-digit CAGR predicted for countries including Indonesia, Singapore and Thailand, as mentioned in the latest yStats.com report. Furthermore, airline websites, apps and OTAs are increasingly used by travelers to purchase flight tickets, with over one-third of travelers giving importance to speed of apps during the booking process. Additionally, over three quarters of travel app users consider the offered functions such as trip status checks useful for their travels. Even though the mobile travel bookings and travel app use is increasing, desktop is still used by over half of travel bookers worldwide, as revealed by the new yStats.com report.

Accommodation booking via website gains popularity

According to a survey cited in the yStats.com report, nearly one-half of respondents preferred to book their travel needs, including hotels, flights, car hire, and extras, via one website as of 2022. Furthermore, in the U.S., more than one-half of respondents made accommodation bookings via hotel websites, and in France, holiday residences were preferably booked via websites in 2021. When asked how French respondents booked their last holiday accommodation, more than one-half revealed they conducted their booking via website from computer or tablet.


1. Management Summary
2. Global Developments
Travel Market Overview and Trends, July 2022
International Departures, in % of 2019 Levels, 2022e-2025f
Online Travel Agencies Gross Bookings, in USD billion, 2018-2020 & 2025f
Share of Respondents Who Prefer to Book Their Travel Needs via One Website, in %, 2022
Breakdown of Internet Traffic Source in Travel & Hospitality vs All Industries, by Devices, in %, 2021
Breakdown of Online Travel Sales, by Desktop and Mobile, in %, 2020 & 2021
Cart Abandonment Rate in Online Travel to Overall E-Commerce, in %, 2021
Reasons Why Consumers Abandon Their Carts During Travel Booking, in % of Consumers Who Abandoned Their Carts, 2021
Online Travel Cart Abandonment Rate, by Desktop and Mobile, in %, 2021
Cart Abandonment Rate in the “Airlines” Category Compared to Selected Industries, in %, 2021
Cart Abandonment Rates for Online Travel Websites, incl. “Airline”, in % of Online Travel Website Users, 2021
Revenue of the Top 5 Travel Websites, in USD billion, 2021
Top 10 Most Downloaded Online Travel Agency Apps, by Downloads, in millions, 2021
Online Booking App Users, in billions, 2017-2021
Hotel and Resort Booking Revenues, in USD trillion, 2017-2022f
Breakdown of Vacation Rental Bookings by OTA and Direct Booking, in %, 2021 & 2022f
Top 5 Accommodation and Hotel Websites, by Website Rank, incl. Category, Website Visits, in millions, Average Visit Duration, in minutes, Bounce Rate, in %, and Top 5 Countries by Share of Visits, in %, June 2022
Market Share of Online Travel Agency Booking Applications, in %, 2021
Online Air Travel Revenue, in USD billion, 2020 & 2021
Breakdown of Air Travel Bookings by Device, in %, 2021
Share of Families Who Find Comparing Offers Difficult and Time Consuming When Searching and Booking Flights, in %, 2021
Share of Families Who Do Not Enjoy Booking Trips (incl. Flights), in %, 2021
Top 20 Air Travel Websites, by Website Rank, incl. Website Visits, in millions, Average Visit Duration, in minutes, Bounce Rate, in %, and Top 5 Countries by Share of Visits, in %, June 2022
3. North America
3.1. USA
Online Travel Agencies Gross Bookings, in USD billion, 2019, 2021 & 2022f
Online Hotel Gross Bookings, in USD billion, and Breakdown by Direct and OTA, in %, 2019, 2021 & 2023f
Breakdown of Travel Gross Bookings, by Segment, in %, and Gross Booking Value per Segment, in USD billion, incl. Airline, 2021e
Breakdown of Online Hotel Bookings by Direct Bookings and OTAs, in %, 2021 & 2023f
Breakdown of Online Travel Gross Bookings by Segment, incl. Hotel, in %, 2021e
Channels Used to Make Accommodation Bookings, in % of Respondents, 2021
Top 10 Hotel Booking Channels, incl. OTAs and Direct, 2021
Top 5 Accommodation and Hotel Websites, by Total Website Visits, in millions, USA’s Share of Total Visits, in %, USA’s Number of Visits, in millions, June 2022
Top 4 Air Travel Websites, by Website Rank, incl. Website Visits, in millions, Average Visit Duration, in minutes, Bounce Rate, in %, and Share of Visits, in %, August 2022
Top 10 Most Downloaded Online Travel Agency Apps, by Downloads, in millions, 2021
Fastest Growing Online Travel Agency Apps, in % Y-O-Y App Session Growth, Q4 2021
Market Share of Online Booking Applications, in %, 2021
Gross Direct Airline Bookings Made Via Mobile Devices, in USD million and Mobile Share of Direct Online Gross Booking in %, 2019-2025f
Top 5 Features of Travel Credit Cards, in % of Respondents, August 2021
Share of Individuals Planning to Purchase Travel Products (incl. Accommodation), in % of Population, September 2021 vs September 2020
Breakdown of Corporate Air Travel Booking by Online and Offline, in %, 2024f
Share of Online Air Gross Bookings Through Online Travel Agencies, in % of Online Air Gross Bookings, 2021
Top 3 Complaints Regarding Airlines, in % of Travelers, 2021
Share of Website Appearance for Flight Related Searches, in %, by Selected Websites, 2021
4. Asia-Pacific
4.1. Regional
Top 10 Hotel Booking Channels, incl. “OTA” and “Direct Booking”, 2021
Online Travel Gross Bookings, in USD billion, 2019 & 2024f
4.2. China
Online Travel Bookings, in CNY trillion, 2020 & 2021e
Breakdown of Online Travel Gross Merchandise Value by Direct and OTA, in %, 2021
Online Travel Agencies Gross Merchandise Value, in CNY billion, Y-O-Y Change in %, 2019-2022f
Factors Online Travel Bookers Pay Attention to, in % of Online Travel Bookers, 2021
Top 5 Online Travel Websites by Monthly Active Users, in millions, 2021
Top 5 OTAs by Market Share, in % of Online Travel Agencies Sales, 2021
Breakdown of Online Travel Ticket GMV by Segment, in %, and Online Share of GMV in Each Ticket Segment, in %, 2021
Gross Merchandise Value of Online Accommodation Market, in CNY billion, in % Y-O-Y Change, 2019-2022f
Online Air Travel Revenue, in USD billion, 2020 & 2021
Online Share of Total Air Travel Booking Revenue, in %, 2021 & 2025f
Mobile Share of Online Air Travel Gross Bookings, in %, 2021 & 2025f
4.3. Japan
Online Air Travel Revenue, in USD billion, 2020 & 2021
Virtual Tour Sales, in JPY billion, 2020 & 2021e
Reasons for Choosing Virtual Tours, in % of Respondents, 2021
Top 5 Accommodation and Hotel Websites, by Total Website Visits, in millions, Japan’s Share of Total Visits, in %, Japan’s Number of Visits, in millions, June 2022
4.4. India
Total Travel Sales, in USD billion, and Breakdown by Channel, in %, 2020 & 2027f
Top 10 Online Travel Booking Channels, incl. “OTA” and “Direct Booking”, 2021
Top 10 Online Booking Channels through STAAH Channel Manager, by Rank Based on Confirmed Nights Booked, 2020 & 2021
Airline Market Value, in USD billion, and CAGR, in %, FY 2020 & FY 2027f
Breakdown of Airline Market Revenue, by Channel, in %, 2020 & 2027f
4.5. Australia
Online Travel Bookings, in AUD million, And Year-on-Year Change, in %, 2018-2022f
Top 10 Hotel Booking Channels, incl. “OTA” and “Direct Booking”, 2021
Top 5 Accommodation and Hotel Websites, by Total Website Visits, in millions, Australia’s Share of Total Visits, in %, Australia’s Number of Visits, in millions, June 2022
4.6. Indonesia
Online Travel Gross Merchandise Value, in USD billion, 2019-2021 & 2025f
Top 10 Hotel Booking Channels, incl. OTA and Direct Booking, 2021
Online Air Travel Revenue, in USD billion, 2020 & 2021
4.7. Thailand
Online Travel Gross Merchandise Value, in USD billion, 2021 & 2025f
Top 10 Hotel Booking Channels, incl. “OTA” and “Direct Booking”, 2021
4.8. Singapore
Online Travel Gross Merchandise Value, in USD billion, 2019-2021 & 2025f
Top 10 Online Booking Channels through STAAH Channel Manager, by Rank Based on Confirmed Nights Booked, 2020 & 2021
4.9. Malaysia
Online Travel Gross Merchandise Value, in USD billion, 2019-2021 & 2025f
Top 10 Online Booking Channels through STAAH Channel Manager, by Rank Based on Confirmed Nights Booked, 2020 & 2021
4.10. Vietnam
Online Travel Gross Merchandise Value, in USD billion, 2019-2021 & 2025f
4.11. Philippines
Online Travel Gross Merchandise Value, in USD billion, 2019-2021 & 2025f
Top 10 Hotel Booking Channels, incl. OTA and Direct Booking, 2021
Online Air Travel Revenue, in USD billion, 2020 & 2021
5. Europe
5.1. Regional
Online Share of Total Travel Bookings, in %, 2021 & 2025f
Number of Guests in Short- Stay Accommodation Booked via Online Platforms, in millions, 2019-2021
Top 5 Accommodation and Hotel Booking Websites, by EU-5 Countries, June 2022
5.2. UK
Number of Visits to Travel Websites, by Category, in thousands, and in % Change, January 2022 & April 2022
Travel Website Reach, by Category, in %, and Top Player in Each Category, Q1 2022
Top 10 Online Booking Channels through STAAH Channel Manager, by Rank Based on Confirmed Nights Booked, 2020 & 2021
Online Air Travel Revenue, in USD billion, 2020 & 2021
Share of Website Appearance for Flight Related Searches, in %, by Selected Websites, 2021
Top 5 Air Travel Websites, by Website Rank, incl. Website Visits, in millions, Average Visit Duration, in minutes, Bounce Rate, in %, and Share of Visits, in %, August 2022
Top 5 Travel Apps by Store Rank, by Apple App Store and Google Play Store, incl. “Air Travel”, August 2022
5.3. Germany
Online Travel Agency Sales Growth Compared to Levels in the Same Period in 2019, in %, May - October 2022e
Share of Adults Using the Internet to Search for Information Before Purchasing Goods and Services, by Category, incl. “Travel”, in % of Online Shoppers, 2021
Travel Information Researched Online, by Category, in million Trips, 2020 & 2021
Use of Digital and Analog Channels to Book Travel, by Age Group, in % of Travelers, 2021
Channels Used by Travelers to Book a Holiday, by Duration of Trips, in % of Travelers, 2021
Top Reasons for Booking a Holiday Online, in % of Travelers, 2021
Top 10 Hotel Booking Channels, incl. “OTA” and “Direct Booking”, 2021
Online Air Travel Revenue, in USD billion, 2020 & 2021
5.4. France
•Breakdown of Preferred Booking Channels Used When Booking a Holiday Accommodation, in % of Travelers, 2021
Breakdown of Preferred Booking Channels, by Category, in % Travelers, 2021
Top 10 Travel Sites, by Number of Visitors, in thousands, January 2022
Online Channels Used to Book Flight Tickets, by Age Group, in % of Travelers, by Age Group, 2021
Top 5 Air Travel Websites, by Website Rank, incl. Website Visits, in millions, Average Visit Duration, in minutes, Bounce Rate, in %, and Share of Visits, in %, July 2022
5.5. Italy
Share of Online Bookings Concluded Directly on the Website of the Hotel/ Private Accommodation, in % of All Accommodation Bookings, 2019 - 2021
Mobile Share of Supplier-Direct Online Gross Travel Bookings, in %, 2021 & 2025f
Top 10 Hotel Booking Channels, incl. OTA and Direct Booking, 2021
5.6. Spain
Goods and Services Bought Online, incl. “Travel”, in % of Online Shoppers, 2020 & 2021
Top 5 Booking Channels, in % of Travel Reservations, 2021
Top 10 Hotel Booking Channels, incl. OTA and Direct Booking, 2021
Top 4 Air Travel Websites, by Website Rank, incl. Website Visits, in millions, Average Visit Duration, in minutes, Bounce Rate, in %, and Share of Visits, in %, July 2022
5.7. Netherlands
Top 5 Travel and Tourism Websites, by Visits*, May 2022
Top 10 Hotel Booking Channels, incl. OTA and Direct Booking, 2021
5.8. Russia
Travel Revenue Generated from Online Channels, in %, 2024f
Travel Revenue Generated from Online Channels, in %, 2024f
Top 5 Travel and Tourism Websites, by Visits, May 2022
Top 5 Accommodation and Hotel Websites, by Total Website Visits, in millions, Russia’s Share of Total Visits, in %, Russia’s Number of Visits, in millions, June 2022
5.9. Poland
Share of Travelers Booking Their Trips via OTAs, in %, Q4 2021
Top 5 Accommodation and Hotel Websites, by Total Website Visits, in millions, Poland’s Share of Total Visits, in %, Poland’s Number of Visits, in millions, June 2022
6. Latin America
6.1. Regional
Online Travel Sales, in USD billion, 2019-2020 & 2024f
6.2. Brazil
Online Travel Penetration Rate, in %, 2023f
Top 5 Travel and Tourism Websites Ranked by Visits*, May 2022
Top 5 Accommodation Booking Websites, by Website Rank, July 2022
Top 4 Air Travel Websites, by Website Rank, incl. Website Visits, in millions, Average Visit Duration, in minutes, Bounce Rate, in %, and Share of Visits, in %, June 2022
6.3. Mexico
Breakdown of the Channels Used to Purchase Travel Related Products and Services, in % of Travelers, 2021
Payment Methods Used By Travelers Book Travel Online, in % of Digital Travelers, 2021
Top 10 Hotel Booking Channels, incl. OTA and Direct Booking, 2021
Top 4 Air Travel Websites, by Website Rank, incl. Website Visits, in millions, Average Visit Duration, in minutes, Bounce Rate, in %, and Share of Visits, in %, June 2022
6.4. Argentina
Top 5 Accommodation and Hotel Websites, by Total Website Visits, in millions, Argentina’s Share of Total Visits, in %, Argentina’s Number of Visits, in millions, July 2022
Top 4 Air Travel Websites, by Website Rank, incl. Website Visits, in millions, Average Visit Duration, in minutes, Bounce Rate, in %, and Share of Visits, in %, June 2022
7. Middle East & Africa
7.1. Regional
Top 10 Hotel Booking Channels, incl. “OTA” and “Direct Booking”, 2021
7.2. UAE
Breakdown of Channels Used to Make Hotel Reservations, in %, 2021
Top 5 Most Visited Travel and Tourism Websites Ranked by Visits*, June 2022
Top 5 Accommodation and Hotel Websites, by Total Website Visits, in millions, UAE’s Share of Total Visits, in %, UAE’s Number of Visits, in millions, June 2022
Online Air Travel Revenue, in USD million, 2020 & 2021
7.3. Saudi Arabia
Top 5 Most Visited Travel and Tourism Websites, by Total Visits in millions, June 2022
Top 4 Air Travel Websites, by Website Rank, incl. Website Visits, in millions, Saudi Arabia’s Share of Total Visits, in %, August 2022
7.4. South Africa
Top 10 Hotel Booking Channels, incl. OTA and Direct Booking, 2021
Top 5 Accommodation and Hotel Websites, by Total Website Visits, in millions, UAE’s Share of Total Visits, in %, UAE’s Number of Visits, in millions, June 2022
Online Air Travel Revenue, in USD million, 2020 & 2021

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