Global Payment Innovation Trends 2023

Global Payment Innovation Trends 2023



Innovative payment trends such as virtual cards, embedded finance, as well as biometric payments are forecasted to surge in the next few years: new yStats.com report

Embedded payment methods and instant payments are steadily gaining momentum as preferred payment methods

The outbreak of the Covid-19 pandemic led to a shift in the way consumers and businesses globally made payments, increasing the dependence on newer payment methods such as BNPL, one-click payments, as well as real-time payments. Convenience and speed of transactions enabled by the various payment methods that fall under the umbrella of embedded finance have benefited both consumers and businesses. The market size of embedded finance is forecasted to see a double-digit CAGR from 2021 through 2026, reaching billions of euros by 2026, as stated in the yStats.com report. However, more than half of surveyed respondents globally expressed concerns about being charged the wrong amount when using embedded finance solutions, and some respondents indicated having limited knowledge about the concept as of April 2022. The growth of instant payments has also accelerated due to the shift towards digital payment methods. The market size of real-time payments is projected to see a double-digit CAGR from 2022 through 2028, reaching billions of euros by 2028. Large firms are modernizing their payment ecosystems to streamline instant transfers. As of July 2022, close to three-quarters of firms globally using real-time payment systems regarded their capabilities as highly important. In the U.S., instant payments are expected to see a double-digit CAGR between 2022 and 2026, with more than half of surveyed financial professionals identifying improved customer and vendor experience as the main benefit of the instant payment system. Despite the growth of instant payments, more than half of surveyed financial professionals in the U.S. identified lack of skills and priority given to other initiatives as the main challenges hindering instant payments as of June 2022. In Europe, the launch of SEPA has led to a change in payment infrastructure, enabling smooth functioning of credit transfers and direct debits in the EU. The adoption and usage of SEPA Instant varied across nations, with Luxembourg, Malta, and Italy having the highest share of respondents claiming access to SEPA Instant, while Greece had the lowest share, as per the yStats.com report.

Innovative consumer trends such as virtual cards, in-car payments, and voice-based payments are set to change the conventional nature of the payment market

With the number of connected vehicles in service globally on the rise and forecasted to witness a double-digit CAGR between 2023 and 2027, the demand for car-based payments among consumers and businesses is increasing. The number of in-car payments globally is forecasted to exceed one billion by 2026, according to data cited in the yStats.com publication. Stakeholders within the payment industry and OEMs are collaborating to expand the scope of in-car payments, including partnerships such as Visa and Mercedes. Virtual cards are another technology trend that has gained consumer appeal. The market size of virtual cards is forecasted to witness a double-digit CAGR between 2022 and 2026, reaching a value in the trillions of euros by 2026, while the number of virtual card transactions is projected to reach billions by 2027. Although more than one-third of online shoppers claimed to know about virtual cards but had never used them, while the share of online shoppers who claimed to know and have used virtual cards was less than one-third as of Q4 2021.


1. Management Summary
2. Embedded Finance
2. 1. Global
Overview of Embedded Finance Ecosystem, May 2023 (1 of 2)
Overview of Embedded Finance Ecosystem, May 2023 (2 of 2)
Embedded Finance Market Size, in USD billion, 2021 & 2026f
Total Revenue Coming via Embedded Payments, in USD billion, 2023e & 2027f
Share of Respondents Who Agree With the Following Statements When Using Embedded Payments, in % of Respondents, April 2022
2.2 North America
2.2.1. Regional
Breakdown of Respondents Who Heard About the Term “Embedded Payments”, in %, April 2022
2.2.2. USA
Embedded Finance Transaction Value, in USD trillion, 2021 & 2026f
Embedded Consumer Payment Transaction Value, in USD trillion, 2021 & 2026f
Embedded Business-to-Business Payment Revenue, in USD billion, 2021 & 2026f
Revenues via Different Embedded Finance Segments, in USD billion, 2021 & 2026f
Select Embedded Finance Activities Performed, in % of Respondents, December 2021
Share of Respondents Who Agree With the Following Statements, in %, April 2022
2.2.3. Canada
Share of Respondents Who Agree With the Following Statements, in % of Respondents, April 2022
2.3 Europe
2.3.1. Regional
Share of Retailers Who Have Plans to Offer or Who Already Offer Embedded Finance Solutions, in % of Retailers, February 2022
Share of Retailers Offering Common Embedded Finance Solutions vs Those Who Will Offer Them by February 2023, in % of Retailers, February 2022 (1 of 2)
Share of Retailers Offering Common Embedded Finance Solutions vs Those Who Will Offer Them by February 2023, in % of Retailers, February 2022 (2 of 2)
Top Motivating Factors That Encourage Retailers to Offer Embedded Finance Solutions, in % of Retailers, February 2022
2.3.2. UK
Share of Adults Who Used Embedded Finance Services While Shopping Online During the Past 12 Months, in %, May 2022
Share of Adults Who Have Used Various Embedded Finance Services, in %, May 2022
Share of Adults Who Have Used Various Embedded Finance Services, by Age, in %, May 2022
Top Reasons for Not Using Embedded Finance, in % of Adults, May 2022
2.3.3. Germany
Share of Retailers Who Offer Embedded Finance Solutions, in %, February 2022
Share of Respondents Who Used Embedded Finance Products or Services, in %, August 2022
2.4 Asia-Pacific
2.4.1. Regional
Overview of Embedded Finance Ecosystem, May 2023
3. Payments in Metaverse
3.1. Global
Overview of Payments in Metaverse, February 2023
Share of Businesses Planning to Set Up Their Presence in Metaverse in 2023, in %, August 2022
Top 5 Corporate Capabilities Needed by Firms to Deliver Metaverse Strategy, incl. “Payments”, in % of Senior Executives, April 2022
Share of Banking Executives Who Believe Metaverse is Likely to Have a Positive Impact on Their Organization, in %, 2022e
4. Biometric Payments
4.1. Global
Overview of Biometric Payment Market, May 2023 (1 of 2)
Overview of Biometric Payment Market, May 2023 (2 of 2)
Transaction Value of Biometrically Authenticated Remote Mobile Payments, in USD trillion, 2022 & 2027f
Share of Businesses That Believe Biometric Authentication and Identification Will be the Top Trend in 2023, in %, August 2022
Share of Respondents Agreeing That Biometrics Will be Widely Used by 2025 & Those Who Will Use it as Their Primary In-Person Payment Method, in %, 2025f
Top Recognition Methods In Terms of Safety, in % of Respondents and Share of Respondents Who Find Behavioral Biometrics More Secure, by Age, in %, March 2022
Share of Respondents Who Find Physical Biometrics More Secure, by Age, in %, March 2022
Breakdown of Adults Who Are Comfortable with Biometric IDs in Payments While Checkout, in %, June 2022
4.2. USA
Top Authentication Methods Used in the Past Month, incl. “Biometrics”, in % of Respondents, October 2022
Top Authentication Methods Used and Preferred by Users in the Past Month, incl. “Biometrics”, in % of Respondents, October 2022
Share of Respondents For Whom Invasion of Privacy is a Concern of Using Biometrics, in %, January 2022
4.3. UK
Share of Respondents Who Agree Biometrics Will be Widely Used for Payments, in %, 2025f
Top Biometric Methods Used by Respondents Regularly, in % of Respondents, February 2022
4.4. Germany
Share of Respondents for Whom Biometric Methods Are User-Friendly, in %, June 2022
Top Authentication Methods That Are Safe and Secure, in % of Respondents, June 2022
Top Uses of Biometric Methods, in % of Respondents, June 2022
Top Uses of Biometric Methods That Go Beyond Banking, incl. “Payment via Biometric Card”, in % of Respondents, June 2022
Top Concerns Users of Biometric Methods Have, in % of Respondents, June 2022
Breakdown of Top Payment Method Used At Point of Sale, in % of Respondents, June 2022
4.5. Asia-Pacific
4.5.1. Regional
Overview of Biometric Payment Market, May 2023
Share of Respondents Using Biometrics More Frequently in the Last Year, in %, April 2022
Top Reasons For Using Biometric Methods Such as Fingerprint or Facial Recognition, in % of Respondents, April 2022
5. In-Car Payments
5.1. Global
Overview of In-Car Payments, February 2023
Number of Connected Vehicles in Services, in millions, 2023e & 2027f
Share of Potential Users Who Believe In-Car Payment to Be Key Competitive Advantage of Manufacturers, by Selected Countries, in %, February 2022
5.2. China
Share of Respondents Who Are Open to Using Digital Payments From Car, in %, February 2022
6. Real-Time Payments
6.1. Global
Real-Time Payment Market Overview and Developments, January 2023
Share of Large Firms Using Real-Time Payments and That Consider the Capability Highly Important, in %, July 2022
Share of Companies That Plan to Expand Their RTP Capabilities in the Next 12 Months or Are Already Doing So, in %, July 2022
Share of Companies Viewing Real-Time Payments As Important for Receiving Payments, by Revenue, in %, July 2022
6.2. USA
Total Number of Real-Time Transactions, in billions, 2022 & 2027f
Top Business Outcomes Enabled by Real-Time Payments, in % of Financial Professionals, June 2022
Top Challenges That Financial Professionals Face While Introducing Real-Time Payments, in % of Financial Professionals, June 2022
6.3. Canada
Breakdown of Transaction Volume, by Payments Instrument, in % of Total Payment Transaction Volume, 2022 vs 2027f
Breakdown of Spending Value, by Payments Instrument, in % of Total Payment Spending Value, 2022 vs 2027f
6.4. Europe
6.4.1. Regional
Share of SEPA Instant Credit Transfer Volume, in % of All SEPA Credit Transfer, Q4 2021-Q3 2022
Share of Respondents That Have Access to Instant Payments, by Country, in %, June 2022 (1 of 3)
Share of Respondents That Have Access to Instant Payments, by Country, in %, June 2022 (2 of 3)
Share of Respondents That Have Access to Instant Payments, by Country, in %, June 2022 (3 of 3)
6.4.2. UK
Total Payment Volume, by Type of Payment Instrument, incl. “Real-Time Payments”, in millions, 2031f
6.4.3. Germany
Total Number of Real-Time Transactions, in billions, 2021 & 2026f
6.5. Asia-Pacific
6.5.1. China
Total Number of Real-Time Transactions, in billions, 2022 & 2027f
6.5.2. India
Total Number of Real-Time Transactions, in billions, 2022 & 2027f
Volume of UPI-Based Real-Time Payment Transactions, in billions, January – June 2022
Total Value of Transactions via UPI, in INR billion, January – June 2022
6.5.3. South Korea
Total Number of Real-Time Transactions, in billions, 2022 & 2027f
7. Central Bank Digital Currency
7.1. Global
Overview of Central Bank Digital Currencies, February 2023
Share of Central Banks Engaging in Work Related to Central Bank Digital Currencies, in % of Central Banks, 2019-2021
Top 10 Retail CBDC Projects in Terms of Retail CBDC Index, by Countries, in Absolute Numbers, April 2022
Top 10 Wholesale CBDC Projects in Terms of Wholesale CBDC Index, by Countries, in Absolute Numbers, April 2022
Share of Progress Status of the CBDC Projects Across 114 Countries, in % of CBDC Projects, December 2022
Top Characteristics That CBDC and Existing Payment Instruments Have in Common, 2022
Share of Developed Countries Exploring the Concept of CBDC, in %, 2022e
Share of Developing Countries Exploring the Concept of CBDC, in %, 2022e
8. Voice-based Payments
8.1. Global
Overview of Voice-Based Payments Market, February 2023
8.2. USA
Number of Voice Assistant Users, in millions, & % of Population, 2022-2026f
Voice Assistant User Penetration, by Age, in % of Population, 2022e
Share of Respondents Using Voice Assistants to Make E-Commerce Purchases, in %, May 2022
Share of Respondents Making Online Payments Using Voice Activated Technologies, in %, May 2022
9. Virtual Cards
9.1. Global
Overview of Virtual Cards Market, May 2023 (1 of 2)
Overview of Virtual Cards Market, May 2023 (2 of 2)
Virtual Cards Market Size, in USD trillion, 2022 & 2026f
Number of Virtual Card Transactions via Mobile Payment Methods, in billions, 2022 & 2027f
Breakdown of Online Shoppers Who Heard or Used Virtual Cards While Shopping Online, in %, Q4 2021
Breakdown of Finance Leaders Who Have Refused Payments From a Customer Using Virtual Cards, in %, October 2022
Top Benefits of Using Virtual Cards Among Finance Leaders, in % of Finance Leaders, October 2022
Top Obstacles While Introducing Virtual Cards as per Finance Leaders, in % of Finance Leaders, October 2022
9.2. USA
Top Reasons For Using Virtual Cards During Online Shopping, in % of Online Shoppers, Q4 2021
Breakdown of Online Shoppers Who Heard of or Used Virtual Cards While Online Shopping, by Age, in %, Q4 2021
9.3. Germany
Share of Online Shoppers Who Would Rather Make Their Future Online Purchase With Virtual Cards, by Age, in %, Q4 2021
9.4. Asia-Pacific
9.4.1. Regional
Overview of Virtual Card Market, May 2023
10. Request to pay
10.1. Global
Overview of Request to Pay Market, May 2023
Share of Industry Stakeholders Who View Request to Pay as a Good Alternative to Direct Debits, in %, 2021
Share of Industry Stakeholders Who Expect Request to Pay to Reduce Merchant Dependency on Payment Cards, in %, 2021
Share of Industry Stakeholders Who Believe Bank Readiness to Be the Key Roadblock Impacting the Adoption of Request to Pay, in %, 2021
Share of Industry Stakeholders Who Saw the Highest Demand for Request to Pay Services from Large Corporate Companies, in %, 2021
10.2. Europe
10.2.1. Regional
Breakdown of Payment Professionals and Corporate Treasurers Awareness of Pan-European Request to Pay Process, in %, February 2021
Breakdown of Payment Professionals and Corporate Treasurers Knowledge of National Request to Pay Concepts, in %, February 2021
Breakdown of Payment Professionals and Corporate Treasurers Usage of National Request to Pay Concepts, in %, February 2021
Breakdown of Payment Professionals and Corporate Treasurers General Interest in Using Request to Pay Concepts, in %, February 2021
Breakdown of Payment Professionals and Corporate Treasurers General Attitude Towards Importance of a Europe-Wide Uniform Mode of Operation for Request to Pay Concepts, in %, February 2021
Breakdown of Payment Professionals and Corporate Treasurers Interest in Using Request to Pay at a Cross-Border Level Within Europe, in %, February 2021
Breakdown of Payment Professionals and Corporate Treasurers Attitude Towards the Use of Request to Pay in Online Commerce vs POS/POI, in %, February 2021
10.3. Asia-Pacific
10.3.1. Regional
Overview of Request to Pay Market, May 2023

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