The global value of digital wallets is on track to double between 2023 and 2028, experiencing rapid acceleration across diverse regions: new yStats.com report.
The latest publication, ""Global Mobile Payment Methods 2024,"" by Hamburg-based market research company yStats.com, offers a comprehensive overview of current trends in the global mobile payment market, particularly focusing on the present and future landscape of digital wallets and their impact on the financial ecosystem.
Governments' endorsement of digital payments is propelling robust growth in the global mobile payments sector
As global governments endorse digital payments, the projected CAGR for the digital payments market is over +14% between 2023 and 2030, reaching trillions in Euros. Despite optimism, challenges like limited internet infrastructure and fraud concerns exist. The report notes a substantial surge in contactless and virtual card transactions, with over EUR 9 trillion and EUR 8 trillion projected by 2027. Additionally, the digital wallet sector and global QR code payments are set to experience substantial growth, nearly doubling in value from 2023. In 2023, Asia-Pacific leads in digital payment transactions, contributing over 50% to the global market, driven by active government promotion.
The growth of digital wallets is gaining momentum across diverse global regions
The report underscores the accelerating growth of digital wallets globally. Consumer optimism is evident, with nearly half in LATAM, North America, and EMEA expecting mobile wallets to replace traditional payments. In Europe, digital wallets dominate online payments, with over half preferring them as of September 2022. Notably, alternative methods like BNPL witness slower adoption. The MENA region is projected to see a significant shift by 2025, with over two-thirds of online transactions in mobile commerce, and digital wallets contributing to 20% of online spending.
1. Key Takeaways
Key Takeaways of Mobile Payment Methods
2. Management Summary
3. Global Developments
Overview of the Online and Mobile Payment Trends, January 2023
Value of Contactless Card Transactions, in USD trillion, 2022e & 2027f
Virtual Card Transaction Value, in USD trillion, 2022e & 2027f
Value of Digital Wallet Transactions, in USD trillion, 2023e & 2028f
Share of Consumers Agreeing With the Following Statements Related to Digital and Mobile Wallets, in %, April 2023
QR Code Payment Transaction Value, in USD billion, 2023e & 2028f
Mobile Money Statistics, incl. Number of Live Services, Registered Accounts, in millions, Active Accounts, in millions, Transaction Volume in millions, and Transaction Value, in USD billion, and Year-on-Year Growth, in %, by Region, 2022
4. Asia-Pacific
4.1. Regional
Overview of the Online and Mobile Payment Trends, January 2023
4.2. Advanced Markets
4.2.1. Japan
Most Used Payment Methods, in % of Respondents, January 2023
Share of Smartphone Payment Users, in % of Internet Users, February 2022 & February 2023
Breakdown of Attitude Towards Future Use of Mobile Payments, in % of Internet Users, February 2023
Breakdown of Smartphone Payment Service Use, by Number of Services Used, in % of Internet Users, January 2023
Breakdown of Smartphone Payment Use, by Amount of QR Code Payment and Contactless Payment Services, in % of Internet Users, January 2023
Top 5 QR Code Mobile Payment Services, in % of QR Code Mobile Payment Users, January 2023
Top 5 Contactless Mobile Payment Services, in % of Contactless Mobile Payment Service Users, January 2023
Share of Shoppers Using a Mobile Wallet For Last Physical Purchase, in %, Q3 2022
Breakdown of Digital Wallet Use Frequency Among Adults, in %, May 2022
4.2.2. Australia
Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
Share of Shoppers Using a Mobile Wallet For Last Physical Purchase, in %, Q3 2022
4.2.3. New Zealand
Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
4.2.4. Singapore
Share of Shoppers Using a Mobile Wallet For Latest Physical Purchase, in %, Q3 2022
Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
Number of Proximity Mobile Payment Users, in millions, 2022e-2026
Proximity Mobile Payment User Growth, in % of Y-o-Y Change, 2022e-2026f
4.3. Emerging Markets
4.3.1. China
Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
Breakdown of Digital Wallet Use Frequency Among Adults, in %, May 2022
Mobile Wallet Ownership and Usage, in % of Adults, Q2 2022
4.3.2. Taiwan
Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
Breakdown of Most Preferred Online Payment Methods, in % of Internet Users, Q3 2022
4.3.3. Hong Kong
Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
Number of E-Wallet Users, by E-Wallet Provider, in millions, May 2023e
4.3.4. India
Mobile Wallet Payments Value, in USD billion, 2023e & 2027f
Mobile Wallet Payments Value, in USD billion, 2023e & 2027f
Breakdown of Digital Wallet Use Frequency Among Adults, in %, May 2022
4.3.5. Indonesia
Digital Payment Platform Use, by Digital Payment Platform Type, in % of Internet Users, H1 2022
Digital Wallet and Mobile Banking Use, by Generation, in % of Respondents, H1 2022
Number of Proximity Mobile Payment Users, in millions, 2022e-2026
Proximity Mobile Payment User Growth, in % of Y-o-Y Change, 2022e-2026f
Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
4.3.6. Thailand
Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
Number of Proximity Mobile Payment Users, in millions, 2022e-2026
Proximity Mobile Payment User Growth, in % of Y-o-Y Change, 2022e-2026f
4.3.7. Vietnam
Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
Number of Proximity Mobile Payment Users, in millions, 2022e-2026
Proximity Mobile Payment User Growth, in % of Y-o-Y Change, 2022e-2026f
4.3.8. Malaysia
Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
Number of Proximity Mobile Payment Users, in millions, 2022e-2026
Proximity Mobile Payment User Growth, in % of Y-o-Y Change, 2022e-2026f
4.3.9. Philippines
Number of Proximity Mobile Payment Users, in millions, 2022e-2026
Proximity Mobile Payment User Growth, in % of Y-o-Y Change, 2022e-2026f
5. North America
5.1. Regional
Share of Consumers Agreeing With the Following Statements Related to Digital and Mobile Wallets, in %, April 2023
Share of Payment Methods Used at Least 5 Times Per Month, in % of Consumers, September 2022
5.2. USA
Share of Respondents Who Use at Least One E-Wallet or Mobile Payment App For Online vs In-Store Purchases, in %, July 2023
Breakdown of Mobile Payment Apps or E-Wallets Most Commonly Used For Online or In-Store Purchases, in %, July 2023
Breakdown of Main Reasons Among Respondents For Not Using Mobile Payment Solutions More Often, in % of Respondents, July 2023
Share of Respondents Identifying Top Features That Would Make Them More Comfortable When Making Online Purchases, in %, April 2023
Proximity Mobile Payment Transaction Value, in USD billion, and Year-on-Year Change, in %, 2020-2027f
Mobile Peer-to-Peer Payment Users, in millions, and Penetration Rate, in % of Smartphone Users, 2020-2027f
Share of Adults Who Used a Digital Wallet at Least Once in the Past Month, in %, February 2023
Top Payment Apps Used For Making Payments, in % of Adults, July 2022
Breakdown of Adults Using Payment Apps For Paying Stating They Have Confidence That Personal Information is Safe From Hackers, in%, July 2022
5.3. Canada
Top Alternative Payment Methods Used When Making Online Payments, in % of Respondents, April 2023
6. Europe
6.1. Regional
Payment Methods That Were Used at Least 5 Times a Month, in % of Respondents, September 2022
Breakdown of Digital Wallet Attributes That Respondents Value the Most, in % of Respondents, September 2022
6.2. UK
Number of Proximity Mobile Payment Users, in millions, and Penetration Rate, in % of Smartphone Users, 2020-2026f
Share of In-Store Shoppers Who Used Contactless Cards For Payments vs Those Who Used Digital Wallets, in %, October 2022
Share of Respondents Who Used eCash in the Past 12 Months and Stated It as Their Preferred Online Payment Method, in %, April 2023
Share of Respondents Who Used Peer-to-Peer Payment Apps, in %, 2022
Types of Digital Wallets That Were the Primary Means of Payment, in % of Smartphone Users, September 2022
6.3.Germany
Share of Physical, Contactless and Mobile Transactions, in % of All Card Payment Transactions, 2022
Frequently Used Online Payment Method, in % of Respondents, June 2022
Share of Apple Pay and PayPal Users Who Use the Service Every day or Several Times a Week, in %, June 2022
Share of Respondents Who Used eCash in the Past 12 Months and Stated It as Their Preferred Online Payment Method, in %, April 2023
6.4. France
Breakdown of Digital Wallet Usage, in % of Smartphone Users, September 2022
Most Used Digital Wallets, in % of Smartphone Users, September 2022
6.5. Spain
Breakdown of Most Used Digital Wallets, in % of Smartphone Users, September 2022
Share of the Top Payment Methods Used For Online Payment, in % of Online Transactions, Q1 2023
6.6. Italy
Value of Innovative Payment Methods and Mobile & Wearable Payments Value For In-Store Payments, in EUR billion, 2021* & 2022
Value of Mobile and Wearable Payments For Online Payments, in EUR billion, 2021 & 2022
6.7. Switzerland
Share of Payment Instruments in Online Transactions, by Turnover and Volume, in % Total Transactions, November 2022
6.8. Sweden
Share of Access to Mobile Apps For Payments Other Than Swish vs Use of Mobile Apps For Payments Other Than Swish, by Age, in % of Respondents, March 2022
6.9. Belgium
Number of Online Payments Made via Bancontact or Payconiq, in billions, 2021 & 2022
6.10. Denmark
Online Payment Methods Used vs Those That Were Preferred, in % of Online Shoppers, April 2022
Preferred Mobile Payment Apps, in % of Respondents, May 2022
6.11. Austria
Share of Respondents Using PayPal, in %, August 2022
Breakdown of Payment Methods Consumers Use Already vs Those They Wish to Use in the Future, in % of Respondents, December 2022
6.12. Poland
Types of Payments Used For Online Purchases, in % of Online Shoppers, June 2022
Types of Payments Used For Online Purchases, by Age in % of Online Shoppers, June 2022
Breakdown of Payment Services Most Commonly Used When Shopping Online, in % of Online Shoppers, June 2022
6.13. Portugal
Most Used Payment Method For Purchases or Online Payments in the Past Week, in % of Internet Users, August 2022
Use of Mobile Phone as a Payment Device, by Type of Payment Method, in % of Internet Users, August 222
6.14. Hungary
Share of Payment Methods Available in Online Stores, in % of Online Stores, 2023e
6.15. Bulgaria
Share of Payment Methods Used When Paying For Online Purchases, in % of Respondents, April 2022
7. Latin America
7.1. Regional
Breakdown of Payment Methods Used for Streaming and Digital Goods Purchases, in %, 2022e
7.2. Brazil
B2C E-Commerce Payment Volume, by Payment Method, in USD billion, and Year-on-Year B2C E-Commerce Payment Method Growth, in %, 2022e
7.3. Mexico
Share of Adults Who Have a Mobile Wallet and Have Used It in the Past Year, in %, 2022
7.4. Argentina
Breakdown of B2C E-Commerce Sales, by Payment Methods, in %, 2022
Share of Adults Who Have a Mobile Wallet and Have Used It in the Past Year, in %, 2022
8. Middle East & Africa
8.1. Regional
Share of Mobile Commerce Making Up Total Online Transaction Value, in %, 2025f
Share of Digital Wallets Making Up Total Online Spending, in %, 2023e
Mobile Money Statistics in Africa, incl. Number of Live Services, Registered Accounts, in millions, Active Accounts, in millions, Transaction Volume in millions, and Transaction Value, in USD billion, and Year-on-Year Growth, in %, by Sub-Region, 2022
Electronic Payment Revenue Breakdown, by Payment Method, in %, 2025f
8.2. Jordan
Number of Digital Payment Users, by Select Digital Payment Type, in millions, August 2023
Number of Digital Payment Transactions, by Select Digital Payment Type, in millions, August 2023
8.3. South Africa
Breakdown of Online Payment Methods, in %, 2022
Share of Adults That Have a Mobile Money Account, in %, 2022
8.4. Egypt
Number of Digital Wallets, in millions, Q2 2022* & Q3 2022
Number of Online Transactions Carried Out Using Digital Wallets, in millions, Q2 2022* & Q3 2022
Value of Fawry’s Revenue, in EGP million, 2021 & 2022
8.5. Nigeria
Share of Mobile Money Account Owners, in % of Adults, 2022
Mobile Money Users Who Made a Merchant Payment Online, by Gender, in %, 2022
Electronic Payment Transactions, incl. Number, in millions, and Value, in NGN billion, by Type, 2022
8.6. Kenya
Mobile Money Users Who Made a Merchant Payment in a Physical Shop vs Online, in %, 2022
Mobile Money Users Who Made a Merchant Payment Online, by Gender, in %, 2022
Mobile Payment Statistics, incl. Number of Transactions, in Millions, Value of Transactions, in KES Billion, Number of Accounts, in Millions, and Number of Agents, in Thousands, 2012-2022