Asia-Pacific B2C E-Commerce Market 2024

Asia-Pacific B2C E-Commerce Market 2024



Alibaba Group leads the pack among the top 10 retailers in the Asia-Pacific region: New yStats.com report.

In Asia-Pacific, livestreaming retail E-Commerce sales are set to surpass EUR 280 billion

Amidst the global surge in digitalization, technologies like augmented reality, AI robots, drones, and recommendation engines are significantly enhancing the B2C E-Commerce landscape. Moreover, consumer preferences are increasingly favoring trends such as AI-generated content marketing, AR and VR for tailored shopping experiences, and a stronger emphasis on sustainability and ethics.In the Asia-Pacific region, livestreaming retail E-Commerce sales are poised to maintain growth, albeit at a reduced rate, projected to surpass EUR 280 billion by 2027. Notably, Alibaba Group leads the pack among the top 10 retailers in the region, boasting retail sales exceeding EUR 440 billion in 2022, closely trailed by JD.com Inc.

B2C E-Commerce spending in Japan is set to more than fivefold between 2022 and 2027

China maintains its dominant position in the B2C E-Commerce market, with robust growth forecasts. Projections indicate that the market will reach a figure in the trillions by 2027, with a CAGR exceeding 10% from 2023 onwards. Additionally, the proportion of B2C E-Commerce sales relative to total retail sales in China is expected to notably rise between 2023 and 2027, underscoring the ongoing supremacy of online retail in the country's consumer landscape. Furthermore, it's anticipated that BNPL spending in B2C E-Commerce in Japan will increase by more than fivefold between 2022 and 2027.

As the Asia-Pacific B2C E-Commerce market evolves, businesses are encouraged to embrace technological advancements and consumer-centric strategies to maintain competitiveness and leverage emerging opportunities.


1. Key Takeaways
2. Management Summary
3. Global
B2C E-Commerce Market Overview, February 2024
B2C E-Commerce Market Trends, February 2024
Social Commerce Market Trends, February 2024
Overview of the Online and Mobile Payment Trends in B2C E-Commerce, February 2024
B2C E-Commerce Market Size, in USD trillion, 2023e & 2026f
B2C E-Commerce Market Size, in USD trillion, 2022 & 2027f
B2C E-Commerce Sales Value, by Country/Region, in USD trillion, 2025f
Breakdown of Payment Method Types Used in B2C E-Commerce, in %, 2023e
Use of Credit Card Stored in a Mobile Wallet For Online Purchases, by Product Category, in % of Online Shoppers, April 2023
Use of Digital Wallet For Online Purchases, by Product Category, in % of Online Shoppers, April 2023
Use of eCash For Online Purchases, by Product Category, in % of Online Shoppers, April 2023
Use of Cryptocurrency For Online Purchases, by Product Category, in % of Online Shoppers, April 2023
Use of Pay-By-Instalments Plan For Online Purchases, by Product Category, in % of Online Shoppers, April 2023
Breakdown of Online Shoppers’ Feelings Towards Select Alternative Payment Methods at Online Checkout, in % of Online Shoppers, April 2023
Total Number of OEM Pay E-Commerce Transactions, in USD billion, Growth in OEM Pay Transactions, in %, & Average Transaction Volume Per OEM Pay User, in USD, 2026f
Share of OEM Pay E-Commerce Transactions Stemming From Purchases of Digital Goods, in %, 2026f
Activities That Shoppers Desire AI Assistance With Throughout Their Shopping Experience, in % of Respondents, October 2023
B2C E-Commerce Loss Due to Online Payment Fraud, in USD billion, 2020 & 2023e
Share of B2C E-Commerce Revenue Loss to Fraud, in %, 2023
4. Asia-Pacific
4.1. Regional
Overview of Online & Mobile Payment Trends in B2C E-Commerce, February 2024
Total Non-Cash Transaction Volume, in trillions, 2024f & 2027f
B2B E-Commerce Non-Cash Transaction Volume, in billions, 2024f & 2027f
Livestreaming Retail E-Commerce Sales, in USD billion, in % of Year-On-Year Change, 2023e-2027f
Social Commerce Sales, in USD billion, in % of Year-On-Year Change, 2023e-2027f
Top 10 Fastest Growing Retailers, in % of Year-On-Year Growth, 2022
Top 10 Retailers, by Retail Sales Value, in USD billion, 2022
4.2. Southeast Asia
TikTok Shop Market Overview, February 2024
Digital Economy Value, in USD trillion, 2022 & 2030f
B2C E-Commerce Sales, in USD billion, in % of Year-On-Year Change, 2022-2026f
B2C E-Commerce Spending, by Payment Method, in USD billion, 2022 & 2027f
B2C E-Commerce Sales Penetration, by Country, in % of Total Retail Sales, 2023e
Breakdown of B2C E-Commerce Market Value, by Operators, in %, 2022
Top Product Categories Purchased on Online B2C E-Commerce Site Zalora Using BNPL, in % of BNPL Payments, Q3 2022
Breakdown of Payments Used on Online B2C E-Commerce Site Zalora, by Age Group, in % of Online Shoppers, Q3 2022
4.3. SEA, South Korea & Japan
Total B2C E-Commerce Revenue, in USD billion, 2022 & 2027f
Total Cross-Border Revenue, in USD billion, 2022 & 2027f
Digital Economy Value, by Payment Method, in USD billion, 2022 & 2027f
4.4. China
Total B2C E-Commerce Market Value, in USD trillion, 2023e & 2027f
B2C E-Commerce Sales, in USD trillion, in % of Total Retail Sales, 2023e-2027f
Livestreaming Retail E-Commerce Buyers, in millions, in % of Year-On-Year Change, 2023e-2026f
4.5. Japan
B2C E-Commerce Spending, by Payment Method, in USD billion, 2022 & 2027f
Most Used Payment Methods, in % of Respondents, January 2023
Top 5 QR Code Mobile Payment Services, in % of QR Code Mobile Payment Users, January 2023
4.6. South Korea
B2C E-Commerce Payment Value, in USD trillion, 2022 & 2026f
B2C E-Commerce Spending, by Payment Method, in USD billion, 2022 & 2027f
4.7. India
B2C E-Commerce Market Size, in USD billion, 2022e, 2024f, 2026f & 2030f
B2C E-Commerce Market Size, in USD billion, in % of Total Retail Market*, FY 2020-FY 2023
Annual Number of Online Shoppers, in millions, in % of Year-on-Year Change, FY 2021-FY 2023
Average Monthly Number of Online Shoppers, in millions, in % of Annual Online Shoppers, FY 2021-FY 2023
Card Payment Value, in USD billion, 2023e & 2027f
Number of Digital Payment Transactions, in billions, FY 2022-23 & FY 2026-27f
Value of Digital Payment Transactions, in INR trillion, FY 2022-23 & FY 2026-27f
4.8. Australia
BNPL Sales, in AUD billion, FY 2021 & FY 2022
Breakdown of BNPL Revenue, by Age, in % of BNPL Users, February 2023
4.9. Indonesia
B2C E-Commerce Market Value, in USD billion, 2023 & 2028f
Breakdown of B2C E-Commerce Market Value, by Operators, in %, 2022
Payment Methods Used For B2C E-Commerce Transactions, in % of Shoppers, 2022
4.10. Vietnam
Share of Adults That Used a BNPL Service, in %, Q3 2022
4.11. Taiwan
B2C E-Commerce Payments Value, in USD billion, 2022 & 2026f
Breakdown of Most Preferred Online Payment Methods, in % of Internet Users, Q3 2022
4.12. New Zealand
BNPL Transaction Value, in USD billion, 2023e & 2026f

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