Category: CRM
Global CRM
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Global Customer Experience (CX) Outsourced Market (2023 Edition) – Analysis By Service Channel, End-User, By Region, By Country: Drivers, Trends and Forecast to 2029
... Customer Experience (CX) Outsourced Market (2023 Edition)” which provides a complete analysis of the Global Customer experience (CX) outsourcing Market industry in terms of market segmentation by service channel (Voice/Call Center Outsourced, social media/Chat/Web Outsourced, ... Read More
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2023 Customer Relations Business Process Management Services Global Market Size & Growth Report with Global Recession Risk Impact
... size, revenue, growth, and share across 4 global regions (The Americas, Europe, Asia & Oceania, Africa & Middle East), 22 subregions, and 216 countries. Figures are from 2014 through 2022, with forecasts for 2023 and ... Read More
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Digital BSS Market by Offering (Solutions & Services), Solution (Revenue & Billing Management, Customer Management, Order Management, and Product Management), Vertical (BFSI, Telecom, and Retail & eCommerce) and Region - Global Forecast to 2028
... digital BSS market is estimated at USD 5.8 billion in 2023 to USD 12.5 billion by 2028 at a Compound Annual Growth Rate (CAGR) of 16.6%. The increasing adoption of cloud-based solutions over traditional on-premises ... Read More
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Global Applicant Tracking Systems Market 2023-2027
... applicant tracking systems market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current ... Read More
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Worldwide Enterprise Infrastructure Workloads Forecast, 2023–2027
... service providers that offer infrastructure services, and enterprises that plan their IT infrastructure spend can leverage this document toward their planning."IT budgets will tighten in the near term, but the demand that drove double-digit growth ... Read More
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Hospital Contact Center Solution Market - Global Size, Share, Trend Analysis, Opportunity and Forecast Report, 2019–2029, Segmented By Service (Professional Services, Managed Services); By Deployment Mode (On-premises, Cloud); By Enterprise Type (Small & Medium-Sized Enterprises (SMEs), Large Enterprises); By Application (Workforce Optimization, Customer Relationship Management, Interactive Voice Response, Others); By Region (North America, Europe, Asia Pacific, Latin America, Middle East and Africa)
... (SMEs), Large Enterprises); By Application (Workforce Optimization, Customer Relationship Management, Interactive Voice Response, Others); By Region (North America, Europe, Asia Pacific, Latin America, Middle East and Africa) Global Hospital Contact Center Solution Market Size More ... Read More
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Gamification Market by Type (Structural, Content), Offering, Organization Size, Deployment Mode, Application (HRM, CRM, Customer Engagement), End-use Industry (BFSI, Retail & E-commerce, Education & Research) and Geography—Global Forecast to 2030
... an in-depth analysis of gamification market across five major geographies and emphasizes on the current market trends, market sizes, market shares, recent developments, and forecasts till 2030. The global gamification market is projected to reach ... Read More
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Worldwide Enterprise Performance Management Applications Market Shares, 2022: Navigating Uncertainty Through Data-Driven Planning, Scenario Evaluation, and Analysis
... for 2020–2022 and the corresponding shares and growth rates of the largest vendors worldwide. In 2022, the EPM applications market grew 8.7% to reach $6.3 billion. Public cloud deployments grew by 26.5%, while all other ... Read More
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Worldwide Sales Acceleration Software Market Shares, 2022: Growth Spurred by Demands for Efficiency and Productivity
... growth of the market and emerging trends and provides actionable advice for technology suppliers."The need for software that enables sellers to engage prospects effectively, particularly as buyers continue to show a preference for self-guided, 'seller-light ... Read More
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Worldwide Sales Readiness Software Forecast, 2023–2027: The Need for Efficient Sales Training and Enablement Continues to Drive Market Growth
... amount of functional overlap between the solutions that make up the sales readiness software market," says Michelle Morgan, research manager for Sales Force Productivity and Performance at IDC. "This convergence of features and functionality will ... Read More
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Worldwide Sales Acceleration Software Forecast, 2023–2027
... the total worldwide market and by geographic region broken out by deployment method. It includes commentary on market growth and the emerging trends and provides actionable advice for technology suppliers. Highlights of this document include: ... Read More
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Worldwide Marketing Campaign Management Software Forecast, 2023–2027
... research service. "Within a year, all martech solutions will feature prompt-based user interfaces and scripted use cases in addition to an explosion of personalized content. However, prompt-based buying behavior will also become common and that ... Read More
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Customer Relationship Management (CRM) Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028
... market to reach US$ 110.3 Billion by 2028, exhibiting a growth rate (CAGR) of 11.2% during 2023-2028. Customer relationship management, or CRM, refers to various solutions and software employed by organizations to manage the external ... Read More
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Global Recruitment Process Outsourcing (RPO) Market 2023-2030
... End-Use Industries (BFSI, Healthcare, Energy and Power, Manufacturing, IT & Telecom, Education, and Others) Forecast Period (2023-2030) The global RPO market is anticipated to grow at a considerable CAGR of 17.3% during the forecast period. ... Read More
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Worldwide Sales Readiness Software Market Shares, 2022: Organizations Prioritize Sales Preparedness
... emerging trends and provides actionable advice for technology suppliers."The sales readiness software market grew steadily at 24.6% in 2022," says Michelle Morgan, research manager for Sales Force Performance and Productivity at IDC. "Growth can be ... Read More
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Customer Relationship Management (CRM) Software: Global Markets
... report provides estimated market data for the forecast period 2022 through 2027. Revenue forecasts for this period are segmented based on component, deployment, organization size, application, end-use industry and region. The report also focuses on ... Read More
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Field Force Automation Market Outlook- Global Industry Size, Share, Trends, Growth Opportunities, Forecasts by Types, Applications, Countries, and Companies, 2023 to 2030
... outlook of Field Force Automation markets, including forecasts across types, applications, companies, and countries. The report provides market share of potential Field Force Automation market segments and growth opportunities. The report provides insights, industry analysis, ... Read More
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Global CRM in Healthcare Market 2023-2027
... CRM in healthcare market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current ... Read More
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Application Integration Market by Offering (Platforms and Services), Integration Type, Application (Customer Relationship Management, Enterprise Resource Planning), Vertical (BFSI, Retail & eCommerce, Automotive) and Region - Global Forecast to 2028
... of 20.0% during the forecast period. The rising need to improve time-to-market and boost ROI is driving the application integration market growth. Customer Relationship Management segment to account for larger market share during the forecast ... Read More
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Customer Care BPO Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Solution (Onshore Outsourcing, Offshore Outsourcing, and Nearshore Outsourcing) and End User (BFSI, IT and Telecommunication, Retail and E-Commerce, Manufacturing, Healthcare and Pharmaceutical, Transport and Logistics, Media and Communication, Automotive, and Others)
... Pharmaceutical, Transport and Logistics, Media and Communication, Automotive, and Others) The customer care BPO market is projected to grow from US$ 22,598.82 million in 2022 to US$ 34,570.73 million by 2028; it is estimated to ... Read More
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Global Cloud Telephony Service Market Size study & Forecast, by Deployment Model (Cloud, Hosted), By Network (Public Switched Telephone Networks (PSTNs), Voice over Internet Protocol (VoIP)), By Application (Conferencing, Multi-level IVR, Sales & Marketing, Customer Relationship Management (CRM)), By End User (BFSI, Government, Telecom & IT, Healthcare, Others) and Regional Analysis, 2022-2029
... Relationship Management (CRM)), By End User (BFSI, Government, Telecom & IT, Healthcare, Others) and Regional Analysis, 2022-2029 Global Cloud Telephony Service Market is valued at approximately USD 18.72 billion in 2021 and is anticipated to ... Read More
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2023 Global: Digital Experience Platform Market - Innovative Markets Forecast (2029) report
... the period 2018 through 2029. Perry/Hope Partners' reports provide the most accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2018 to 2029 ... Read More
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2023 Global: Data Integration Market - Innovative Markets Forecast (2029) report
... 2018 through 2029. Perry/Hope Partners' reports provide the most accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2018 to 2029 using regression ... Read More
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Cloud Microservices Platform Market By Component (Platform, Services), By Deployment Type (Public, Private, Hybrid), By Application (Data Analytics, Database Applications, Customer Relationship Management, Others), By End User (BFSI, IT and Telecommunications, Government, Healthcare, Retail and eCommerce, Manufacturing, Others): Global Opportunity Analysis and Industry Forecast, 2022-2031
... eCommerce, Manufacturing, Others): Global Opportunity Analysis and Industry Forecast, 2022-2031 The global cloud microservices platform market is anticipated to reach $6,370.7 million by 2031, growing from $952.6 million in 2021 at a CAGR of 21.2 ... Read More
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Business Process Management Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028
... to reach US$ 24.5 Billion by 2028, exhibiting a growth rate (CAGR) of 10.68% during 2023-2028. The increasing need for boosting productivity and engagement of businesses, rising technological advancements in improving the functionalities of BPM ... Read More
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