Category: CRM & Customer Service
India CRM & Customer Service
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Asia Pacific Customer Experience Management (CXM) Market, By Component (Solutions, Services); By Touchpoint (Social Media, Mobile Apps, Websites, Contact Centers, In-store/Branch Locations, Email and Chatbots); By Deployment Mode (On-premises, Cloud); By Enterprise Size (Small and Medium-sized Enterprises (SMEs), Large Enterprises); By Industry Vertical (BFSI (Banking, Financial Services, and Insurance), Retail & E-commerce, IT & Telecom, Healthcare, Government, Hospitality, Media & Entertainment, Others (Manufacturing, Utilities)); By Country (China, India, Japan, South Korea, Australia & New Zealand, Indonesia, Malaysia, Singapore, Vietnam, Rest of APAC), Trend Analysis, Competitive Landscape & Forecast, 2019–2030
... Medium-sized Enterprises (SMEs), Large Enterprises); By Industry Vertical (BFSI (Banking, Financial Services, and Insurance), Retail & E-commerce, IT & Telecom, Healthcare, Government, Hospitality, Media & Entertainment, Others (Manufacturing, Utilities)); By Country (China, India, Japan, South ... Read More
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India Loyalty Programs Market Intelligence and Future Growth Dynamics Databook – 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail Product Dynamics, and Consumer Demographics - Q3 2024 Update
... loyalty market in the country is expected to grow by 12.0% on annual basis to reach US$5,371.5 million in 2024. In value terms, the loyalty market in the country has recorded a CAGR of 13.5% ... Read More
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India Artificial Intelligence (AI) in BFSI Market By Component (Solutions, Services), By Technology (Machine Learning, Natural Processing Language, Computer Vision, and Others), By Application (Back Office, Customer Service, Financial Advisory, Risk Management & Compliance, and Others) By End-Use Industry (Bank, Insurance Company, and Wealth Management Institute), By Region, Competition, Forecast, and Opportunities, 2029
... Others) By End-Use Industry (Bank, Insurance Company, and Wealth Management Institute), By Region, Competition, Forecast, and Opportunities, 2029 India Artificial Intelligence (AI) in BFSI Market is anticipated to grow at a robust pace during the ... Read More
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India Chatbot Market Overview, 2028
... and development of chatbots, driven by increasing company digitization, rising smartphone penetration, and the need for effective customer support solutions. This booming business is distinguished by a varied range of applications, ranging from e-commerce and ... Read More
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India Chatbots Market: Prospects, Trends Analysis, Market Size and Forecasts up to 2030
... in the India market. Also, factors that are driving and restraining the chatbots market are highlighted in the study. This is an in-depth business intelligence report based on qualitative and quantitative parameters of the market. ... Read More
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India Artificial Intelligence (AI) in BFSI Market, By Component (Solution, Services); By Technology (Machine Learning (ML), Natural Language Processing (NLP), Computer Vision, Speech Recognition); By Application (Back Office, Customer Service, Financial Advisory, Risk Management & Compliance); By End User (Banks, Insurance Companies, Wealth Management Firms); By Region (North India, South India, East India, West India), Trend Analysis, Competitive Landscape & Forecast, 2019–2029
... Compliance); By End User (Banks, Insurance Companies, Wealth Management Firms); By Region (North India, South India, East India, West India), Trend Analysis, Competitive Landscape & Forecast, 2019–2029 India Artificial Intelligence (AI) in BFSI Market Size ... Read More
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Market Perspective: Healthtech DNBs in India and Opportunities for IT Providers
... businesses (DNBs) and opportunities for technology vendors to help them reach their goal toward customer acquisition, path to resiliency, and public offering."Healthtech DNBs are growing rapidly, and partnerships are a win-win for DNBs and technology ... Read More
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BRIC Countries (Brazil, Russia, India, China) BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... forecast to 2026). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the Market. Key Highlights Brazil, Russian Federation, India and China (BRIC) are the ... Read More
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Top 5 Emerging Countries BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... to 2026). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the Market. Key Highlights These countries contributed $41,285.0 million to the global bpo services ... Read More
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India BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Key Highlights BPO services include revenues generated both from signed deals that remain under ... Read More
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India Contact Center Software Market Forecast 2022-2028
... initiatives by key players promote market growth in the country. MARKET INSIGHTS Contact center software increases the efficiency and effectiveness of contact centers, specifically focusing on facilitating interactions between contact center agents and customers. This ... Read More
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CRM Market in India 2022
... gather information from various customer-company interactions, including their website, phone, live chat, direct mail, marketing material, and social media profiles. CRM systems can also provide customer-facing workers with detailed information regarding purchase history, preferences, and ... Read More
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