Category: CRM
Asia CRM
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Top 5 Emerging Countries BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... to 2026). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the Market. Key Highlights These countries contributed $41,285.0 million to the global bpo services ... Read More
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Retail Cloud Global Market Report 2022: Ukraine-Russia War Impact
... need to assess the global retail cloud market. This report focuses on retail cloud market which is experiencing strong growth. The report gives a guide to the retail cloud market which will be shaping and ... Read More
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Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2022
... building a robust end-to-end customer journey as customer-centricity takes center stage. Providing contextual, proactive, seamless, and personalized experiences is imperative for staying competitive and relevant in their market. This shift brings greater attention and investment ... Read More
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Indonesia BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Key Highlights BPO services include revenues generated both from signed deals that remain under ... Read More
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Singapore BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Key Highlights BPO services include revenues generated both from signed deals that remain under contract and ... Read More
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Russia BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... to 2026). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Key Highlights BPO services include revenues generated both from signed deals that ... Read More
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India BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Key Highlights BPO services include revenues generated both from signed deals that remain under ... Read More
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China BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Key Highlights BPO services include revenues generated both from signed deals that remain under contract and ... Read More
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Japan BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Key Highlights BPO services include revenues generated both from signed deals that remain under ... Read More
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South Korea BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Key Highlights BPO services include revenues generated both from signed deals that remain under ... Read More
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Asia-Pacific (APAC) BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... forecast to 2026). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Key Highlights BPO services include revenues generated both from signed deals ... Read More
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Turkey BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
... also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Key Highlights BPO services include revenues generated both from signed deals that remain under contract and ... Read More
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Customer Communications Management Global Market Report 2022: Ukraine-Russia War Impact
... information they need to assess the global customer communications management market. This report focuses on customer communications management market which is experiencing strong growth. The report gives a guide to the customer communications management market ... Read More
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Customer Journey Mapping Software Global Market Report 2022: Ukraine-Russia War Impact
... the critical information they need to assess the global customer journey mapping software market. This report focuses on customer journey mapping software market which is experiencing strong growth. The report gives a guide to the ... Read More
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Asia Pacific Customer Experience Management Market Forecast to 2028 – COVID-19 Impact and Regional Analysis – by Component (Solution and Service), Deployment Mode (On Premise and Cloud based), Organization Size (Small and Medium Enterprises (SMEs) and Large Enterprises), Touchpoint (Call Center, Website, Mobile Application, Email, Social Media, and Others), and Industry Vertical (IT and Telecom, BFSI, Energy and Utilities, Government, Retail, Manufacturing, and Others)
... and Large Enterprises), Touchpoint (Call Center, Website, Mobile Application, Email, Social Media, and Others), and Industry Vertical (IT and Telecom, BFSI, Energy and Utilities, Government, Retail, Manufacturing, and Others) The customer experience management market in ... Read More
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Business Analytics & Enterprise Software Global Market Briefing 2022: Ukraine-Russia War Impact
... accounting for 30.8%. In terms of per capita consumption, the market was $45.5 and in terms of global GDP, the market was 0.36%. Business Analytics & Enterprise Software was the largest segment within the information ... Read More
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Japan Unified Communications and Collaborative Workspace Shares, 2021: From Hybrid Work to Omni-Work
... in 2021. IDC classifies the market into four major solution segments — the IP telephony market, IP conference system market, IP contact center (IPCC) system market, and the collaborative workspace market — to analyze and ... Read More
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China ERP Software Market, By Offering (Solutions, Services); By Deployment (Cloud, On-Premises, Hybrid); By Organization Size (SMEs, Large Enterprises); By End User (Industrial/Manufacturing, BFSI, Retail, Consumer Goods, Transportation, Government, IT/ITeS, Healthcare, Hospitality, Others); By Function (Financial Management, Human Capital Management, Supply Chain Management, Customer Management, Inventory Order Management, Work Order Management, Others), Trend Analysis, Competitive Market Share, and Forecast, 2018-2028
... (Financial Management, Human Capital Management, Supply Chain Management, Customer Management, Inventory Order Management, Work Order Management, Others), Trend Analysis, Competitive Market Share, and Forecast, 2018-2028 China ERP Software Market to Grow at a CAGR of ... Read More
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Vietnam Software as a Service Market, By Business Application (Marketing, Customer Relationship Management, Business Operations, Finance, Database Management, Enterprise Resource Planning, Others), By Offering (Horizontal SaaS, Vertical SaaS), By Organization Size (Large Enterprises, SMEs), By Deployment (Cloud, On-Premises), By End User (Manufacturing, Healthcare, IT & Telecom, Retail, Education, BFSI, Others), By Region, Competition Forecast & Opportunities, 2017-2027
... Deployment (Cloud, On-Premises), By End User (Manufacturing, Healthcare, IT & Telecom, Retail, Education, BFSI, Others), By Region, Competition Forecast & Opportunities, 2017-2027 Vietnam Software as a Service market is anticipated to grow at a significant ... Read More
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Managing the Salesforce Partner Ecosystem in Asia/Pacific
... Sales in Asia/Pacific, which was held in early 2022. It reviews the regional initiatives that Salesforce is undertaking with its partner community and the challenges facing the company. Please Note: Extended description available upon request. Read More
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CRM Market in India 2022
... gather information from various customer-company interactions, including their website, phone, live chat, direct mail, marketing material, and social media profiles. CRM systems can also provide customer-facing workers with detailed information regarding purchase history, preferences, and ... Read More
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Hybrid Cloud Market, By Component (Solution, Services), By Service Model (Infrastructure as a Service, Platform as a Service, Software as a Service), By Application (Storage, Backup, and Disaster Recovery, Application Development and Testing, Database Management, Business Analytics, Integration and Orchestration, Customer Relationship Management, Enterprise Resource Management, Cloud Collaboration and Content Management, Others), By Organization Size (Small and Medium-Sized Enterprises, Large Enterprises), By End-User (Banking, Financial Services, and Insurance, IT and Telecommunications, Government and Public Sector, Retail and Consumer Goods, Manufacturing, Energy and Utilities, Media and Entertainment, Healthcare and Life Sciences, Others), By Region (North America, Europe, Asia-Pacific (APAC), Latin America (LATAM), Middle-East & Africa (MEA) Trend Analysis, Competitive Market Share & Forecast, 2018-2028
... Business Analytics, Integration and Orchestration, Customer Relationship Management, Enterprise Resource Management, Cloud Collaboration and Content Management, Others), By Organization Size (Small and Medium-Sized Enterprises, Large Enterprises), By End-User (Banking, Financial Services, and Insurance, IT and ... Read More
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South East Asia CRM Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
... to reach USD 1,751.2 million by 2026, registering a CAGR of 14.91% during 2021-2026. Mature customer service, automated engagement, improved customer experience, and increasing scope of digital operations are a few factors fueling the demand ... Read More
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Southeast Asia CRM Analytics Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
... CRM has become a must-have for enterprises of all sizes, as the ERP system became for managing supply chain activities. Key Highlights The Southeast Asian region witnessed an uptake in midmarket and enterprise companies moving ... Read More
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