CRM & Customer Service Report Categories
Recent CRM & Customer Service Research for December 2024
Customer Relationship Management Market Size, Share, & Trends Analysis Report By Solution, By Deployment (On-premise, Cloud), By Enterprise Size, By End-use, By Region And Segment Forecasts, 2023 - 2030
Topics: CRM, Cloud Computing
| Global Call Center Gamification Software Market Growth (Status and Outlook) 2023-2029
Topics: Call Centers
Regions: Global
| Global Artificial Intelligence in Call Center Market Growth (Status and Outlook) 2023-2029
Topics: Call Centers, Internet of Things IoT
Regions: Global
| Global Call Center Workforce Management Software Market Growth (Status and Outlook) 2023-2029
Topics: Call Centers, Application Software
Regions: Global
| Customer Communication Management (CCM)
Topics: CRM, Customer Service
| Global Outsourced Call Centers (Outsourced Contact Centers) Market 2023 by Company, Regions, Type and Application, Forecast to 2029
Topics: Call Centers, Outsourcing
Regions: Global
| Customer Communications Management Global Market Report 2022: Ukraine-Russia War Impact
Topics: CRM, Cloud Computing
Regions: Russia, Ukraine, Global
| Workforce Management
Topics: Call Centers, General IT Services
| Sales Intelligence Solutions
Topics: Marketing, Technology, CRM
Regions: Global
| Customer Information System
Topics: Customer Service
| Customer Success Platforms
Topics: Marketing, Customer Service, Cloud Computing
Regions: Global
| Global Customer Communications Management Software Market Research Report 2022 - Market Size, Current Insights and Development Trends
Topics: CRM
Regions: Global
| Healthcare CRM
Topics: CRM, EMR (Electronic Medical Record)
| Global Contact Center Operations Software Market Research Report 2022 - Market Size, Current Insights and Development Trends
Topics: Call Centers
Regions: Global
| Global Contact Center Infrastructure (CCI) Software Market Growth (Status and Outlook) 2023-2029
Topics: Call Centers
Regions: Global
| Global Office and Contact Center Headset Market - Growth, Trends, Covid-19 Impact, and Forecasts (2023 - 2028)
Topics: Audio Equipment, Call Centers, COVID-19/Coronavirus
Regions: Global
| Global Cloud Contact Center Market 2023 by Company, Regions, Type and Application, Forecast to 2029
Topics: Call Centers, Cloud Computing
Regions: Global
| Global Businesses Cloud Contact Center Software Market Growth (Status and Outlook) 2023-2029
Topics: Call Centers, Cloud Computing
Regions: Global
| Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2023-2029
Topics: Call Centers, Outsourcing
Regions: Global
| Global Contact Center as a Service Market Growth (Status and Outlook) 2023-2029
Topics: Call Centers
Regions: Global
| Global Contact Center Quality Assurance Software Market Growth (Status and Outlook) 2023-2029
Topics: Call Centers
Regions: Global
| Global Cloud-Based Contact Centers Market Growth (Status and Outlook) 2023-2029
Topics: Call Centers, Cloud Computing
Regions: Global
| Global Customer Service Email Management Software Supply, Demand and Key Producers, 2023-2029
Topics: Customer Service, E-Mail
Regions: Global
| Global Contact Center Market Research Report 2023-Competitive Analysis, Status and Outlook by Type, Downstream Industry, and Geography, Forecast to 2029
Topics: Call Centers
Regions: Global
| Contact Center As A Service Market Analysis and Forecast to 2032: By Component (Solutions and Services), Deployment Model (Cloud and On-premises), Organization Size (Large Enterprises and SMEs), and Region
Topics: Call Centers, Cloud Computing
Regions: Global
| Global Enterprise Resource Planning Market Research Report 2022-2032
Topics: CRM, Supply Chain Management, General Human Resources
Regions: Global
| Speech Analytics
Topics: Call Centers, Cloud Computing
| Frost Radar™: Cloud Contact Center Services in Asia-Pacific, 2023
Topics: Call Centers, Cloud Computing
Regions: Asia
| Frost Radar™: European Customer Experience Outsourcing Services, 2023
Topics: Business Outsourcing, CRM, Internet of Things IoT, Outsourcing
Regions: Europe
| CRM Analytics
Topics: CRM, CRM & Customer Service
| CRM Outsourcing
Topics: CRM, Outsourcing
Regions: Global
| U.S. Telemedicine Market Size By Service (Tele-consulting, Tele-monitoring, Tele-education/training), By Type (Telehospital {Integrated Delivery Network, Academic Medical Centers, Large Independent Hospitals, Medium Independent Hospitals, Small Hospitals}
Topics: Call Centers, Mental Health, COVID-19/Coronavirus, Telemedicine, CNS/Neurology, Orthopedics, Dermatology
Regions: United States
| Contact Center Software
Topics: Call Centers
Regions: United States, Global
| Navigating Digital Transformation in Contact Centers—A Customer Perspective, Global, 2023 to 2024
Topics: Call Centers
Regions: Global
| Vietnam Software as a Service Market By Business Application (Sales & Marketing, Customer Relationship Management, Business Operations, Finance, Database Management, Enterprise Resource Planning, Others), By Offering (Horizontal SaaS, Vertical SaaS), By O
Topics: Marketing, CRM, Cloud Computing, Databases, Enterprise Computing, Application Software
Regions: Vietnam
| Telemedicine Market Size By Service (Tele-consulting, Tele-monitoring, Tele-education/training), By Type (Telehospital, Telehome), By Specialty (Cardiology, Gynecology, Neurology, Orthopedics, Dermatology, Mental Health), By Delivery Mode (Web/Mobile {Tel
Topics: Call Centers, Mental Health, Telemedicine, CNS/Neurology, Dermatology
Regions: Global
| Frost Radar™: Customer Relationship Management Software, 2023
Topics: Call Centers, CRM, Application Software
| Customer Experience Monitoring
Topics: Customer Service
Regions: Global
| Service Analytics
Topics: CRM
| Saudi Arabia CRM Software Market By Deployment (On-Premises, Cloud), By Enterprise (Large Enterprise, SMEs), By Application (Marketing and Sales Automation, Customer Management, Lead Generation & Customer Retention, Others), By Vertical (BFSI, Manufacturi
Topics: Marketing, CRM, Cloud Computing, General IT Services, Processes, CRM & Customer Service
Regions: Saudi Arabia
| Retail Cloud Global Market Report 2022: Ukraine-Russia War Impact
Topics: CRM, Supply Chain Management, Cloud Computing
Regions: Russia, Ukraine, Global
| Speech Analytics Market by Component, Application, Organization Size, Deployment Mode, End-use Industry (IT & Telecommunications, BFSI, Retail & Consumer Goods, Healthcare & Life Sciences, Travel & Hospitality, BPO)—Global Forecast to 2029
Topics: Call Centers
Regions: Global
| Global Contact Center Market 2023-2027
Topics: Call Centers
Regions: Global
| 2023 Global Forecast for Contact Center Analytics (2024-2029 Outlook)-High Tech & Emerging Markets Report
Topics: Call Centers
Regions: Global
| Revenue Enablement as the Next Step in the Enablement Journey
Topics: Marketing, CRM
| Trends in Collaboration, Communities, Conferencing, and Events
Topics: CRM, IT Spending
| Monitoring Kyndryl's Performance in 2023
Topics: CRM, E-Commerce & IT Outsourcing Company Reports
| IDC PlanScape: Future of Customer Experience — Implementing Customer Experience Suites Using a CX Services Partner
Topics: CRM, IT Spending
| Firms Make Progress in Resolving Customer Data Silos, But the Lack of Enterprise Customer Centricity Remains Unaddressed
Topics: CRM
| What We Learned About Retail Experiential Operations at the 2023 NRF Big Show
Topics: CRM, Internet of Things IoT, IT Spending
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