Worldwide Customer Data Platform Applications Software Forecast, 2022-2026: Market Continues Fast Pace to $5.7+ Billion by 2026
Topics: Marketing, CRM, Application Software
Regions: Global
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Worldwide Customer Communications Management Software Forecast, 2022–2026: Storms of Disruption Impact Growth in Shift to Interactive Experiences
Topics: CRM, Content Management
Regions: Global
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Dreamforce 2022: When the Genie Came out of the Bottle
Topics: CRM, IT Spending
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Traffic Intelligence Offers All Retailers a Path to Understanding and Improving Customer Experience
Topics: CRM, IT Spending, E-Commerce & Online Retailing
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2022 Global: Field Force Automation - Innovative Markets Forecast (2028) report
Topics: Mobile Computing & Portables, CRM, Internet of Things IoT
Regions: Global
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The 2023-2028 World Outlook for CRM Outsourcing
Topics: CRM, Outsourcing
Regions: Global
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The Future of Distribution
Topics: CRM
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ZoomInfo Cements Its Pivot from Data Provider to Revenue Platform
Topics: Marketing, CRM
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Platform Culture Determines the Performance of Martech Majors and Their Customers
Topics: Marketing, CRM
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The 2023-2028 World Outlook for Customer Experience Monitoring
Topics: CRM
Regions: Global
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The 2023-2028 World Outlook for Customer Journey Analytics
Topics: CRM, Big Data
Regions: Global
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European CRM Application Market Shares, 2021: Salesforce Dominates While Microsoft Climbs
Topics: CRM, CRM & Customer Service
Regions: Europe
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European CRM Applications Forecast, 2022-2026
Topics: CRM, CRM & Customer Service
Regions: Europe
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Global Web Analytics Market 2022-2026
Topics: CRM
Regions: Global
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Zoho's Growth in the European Market
Topics: CRM
Regions: Europe
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Worldwide Customer Experience Services Market Shares, 2020
Topics: CRM, E-Commerce & Online Retailing
Regions: Global
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The 2023-2028 World Outlook for Customer Experience Management Media Monitoring Tools
Topics: Marketing, CRM
Regions: Global
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The 2023-2028 World Outlook for Customer Relation Management
Topics: CRM
Regions: Global
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The 2023-2028 World Outlook for Customer Success Platforms
Topics: CRM
Regions: Global
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The 2023-2028 World Outlook for Customer Master Data Management
Topics: CRM
Regions: Global
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The 2023-2028 World Outlook for Customer Relationship Management
Topics: CRM
Regions: Global
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HCL DRYiCE iControl Business Flow Observability Solution Drives Intelligent Business Operations
Topics: Marketing, CRM
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Worldwide Customer Communications Management Software Forecast, 2022–2025: 1H21 Update
Topics: CRM, Cloud Computing
Regions: Global
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How Does Organizational CX Strategy Impact Success in CX Transformation?
Topics: CRM, IT Spending
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IDC Perspective: Enablement and Engagement Technologies Lead Sales Tech Spend Priority
Topics: CRM
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Future of Customer Experience: Why Professional Services Are Critical to CX
Topics: CRM, General IT Services
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2022 Data Management Services Global Market Size & Growth Report with COVID-19 Impact
Topics: Marketing, CRM, COVID-19/Coronavirus
Regions: Global
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Business Process Outsourcing (BPO) Market Size, Share, Trends and Analysis by Region, Service (Customer Relationship Management, Finance and Accounting), Enterprise Size, Vertical (IT and Telecom, BFSI) and Segment Forecast, 2021-2026
Topics: Accounting, Business Outsourcing, CRM, Outsourcing
Regions: Global
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2022 Global Forecast for Customer Data Platform (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, Databases, Application Software
Regions: Global
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2022 Global Forecast for Customer Experience Management (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, Customer Service
Regions: Global
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IDC PlanScape: Marketplaces for Retailers
Topics: CRM, Internet of Things IoT, Technology
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Dreamforce 2022: Making Real-Time Customer Experiences Possible with Salesforce Genie
Topics: CRM, Cloud Computing
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2022 Global Forecast for Digital Transformation (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Call Centers, CRM, General IT Services
Regions: Global
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2022 Global Forecast for Field Force Automation (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Smart Phone, Wearable Electronics, CRM, Sensors, Internet of Things IoT
Regions: Global
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2022 Global Forecast for Marketing Automation (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Marketing, Technology, CRM, Social Networking
Regions: Global
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2022 Global Forecast for Sales Intelligence (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Marketing, CRM, Big Data
Regions: Global
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The 2021 Worldwide and U.S. Digital Resiliency Maturity Indices
Topics: CRM, Customer Service, Internet of Things IoT
Regions: United States, Global
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The Flight to First-Party Data and the Journey to Empathy@Scale, Part 2 — Personalization
Topics: Marketing, CRM, IT Spending
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The Changing Face of Field Marketing
Topics: Marketing, Technology, CRM
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A New Paradigm in Multimodal Communications: Connecting Asynchronous and Synchronous Methods for Engaging Digital Experiences
Topics: Call Centers, CRM, Internet of Things IoT, IT Spending, Interactive Voice Response (IVR)
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Enterprises Struggle to Gather and Translate Data to Gauge Experience Perception, Miss the Mark on Extracting Value
Topics: CRM, Enterprise Computing
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Business Process as a service (BPaaS) Market Global Briefing 2022
Topics: CRM, Cloud Computing, Application Software
Regions: Global
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Worldwide Customer Service Applications Software Forecast, 2022-2026
Topics: CRM, Customer Service
Regions: Global
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IDC PeerScape: Practices to Build Support and Success for Price Optimization in Retail
Topics: CRM
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2022 Global Forecast for Customer Communications Management (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, E-Mail
Regions: Global
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The CTO of the Future: Unifying Business Models, Digital Skills, and Tech Architecture
Topics: CRM, Customer Service, Business Models
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Worldwide Consumer Digital Life Protection Forecast Update, 2021-2025: 2021 Poised for Record Growth
Topics: CRM, Network Security, Security
Regions: Global
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Worldwide Customer Intelligence and Analytics Applications Software Market Shares, 2020: Salesforce, Adobe, and Oracle Top the Chart
Topics: CRM
Regions: Global
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BPO Services Retail Global Group of Eight (G8) Industry Guide - Market Summary, Competitive Analysis and Forecast to 2025
Topics: Business Outsourcing, CRM
Regions: Global
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Managing the Salesforce Partner Ecosystem in Asia/Pacific
Topics: CRM, Software & Services Company Reports
Regions: Asia, Oceania
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