Recent CRM Research for January 2025
CRM Analytics Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) Topics: CRM, COVID-19/Coronavirus, CRM & Customer Service
| Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2021 Topics: Business Outsourcing, Call Centers, CRM, Outsourcing
Regions: South America
| Digital Customer Journey Analytics Provide a Hyper Personalized Customer Experience Topics: CRM, Customer Service, Social Networking
| Content Intelligence Market Forecasts to 2028 – Global Analysis By Platform (Big Data, Artificial Intelligence), Component (Software, Services), End User (Manufacturing, Media & Entertainment) and By Geography Topics: CRM, Content Management, Internet of Things IoT, Big Data
Regions: Global
| IoT Analytics Market Report: Trends, Forecast and Competitive Analysis Topics: CRM, Sensors, Internet of Things IoT, General Utilities
| Global Customer Relationship Management Market By Component (Software and Services), By Enterprise Size (Large Enterprises and Small & Medium Enterprises), By Deployment Type (Cloud and On-premise), By Application (Customer Service, Customer Experience Ma Topics: Marketing, Technology, CRM, Customer Service, Cloud Computing, CRM & Customer Service
Regions: Global
| Customer Experience Management Study—Malaysian Banking Sector 2021 Topics: Banking, CRM
Regions: Malaysia
| Should You Replace Your Facility and Maintenance Request System with Enterprise Service Management? Topics: CRM, General IT Services
| CRM Software Global Market Report 2021: COVID 19 Impact and Recovery to 2030 Topics: CRM, COVID-19/Coronavirus
Regions: Global
| Text Analytics: Global Markets Topics: Marketing, CRM, COVID-19/Coronavirus, Technology, E-Mail, Cloud Computing, General IT Services, Network Security, Big Data, Social Networking
Regions: Global
| What Revenue Cloud Tells Us About Salesforce and the CRM Market in Europe Topics: CRM, Cloud Computing
Regions: United States, Europe
| Business Analytics & Enterprise Software Global Market Report 2021: COVID 19 Impact and Recovery to 2030 Topics: CRM, COVID-19/Coronavirus
Regions: Global
| Sales Performance Management Market by Component (Solutions and Services), Organization Size (Large Enterprises and SMEs), Deployment Type (On-premises and Cloud), Vertical (BFSI, Telecommunications, and Manufacturing), and Region - Global Forecast to 202 Topics: CRM, Cloud Computing
Regions: Global
| Global A2P Messaging Market By Component (Platform and A2P Service), By Application (Customer Relationship Management Services, Promotional & Marketing Services, Authentication Services, Pushed Content Services and Others), By Deployment Type (On Premise Topics: Marketing, CRM, Cloud Computing, Messaging, Hotels & Lodging, Wireless Messaging
Regions: Global
| Europe A2P Messaging Market By Component (Platform and A2P Service), By Application (Customer Relationship Management Services, Promotional & Marketing Services, Authentication Services, Pushed Content Services and Others), By Deployment Type (On Premise Topics: Marketing, CRM, Cloud Computing, Messaging, Hotels & Lodging, Wireless Messaging
Regions: Europe
| System of Insight Market Forecast to 2027 - COVID-19 Impact and Global Analysis By Component (Solution and Services), Application (Customer Analytics, Workforce Management, Operations Management, Sales & Marketing Management, Risk & Compliance Management, Topics: Marketing, CRM, COVID-19/Coronavirus, General E-Commerce, Cloud Computing, Internet of Things IoT, Big Data
Regions: Global
| Looking Inside a CEO's Briefcase: Unveiling the Essentials Topics: CRM, General IT Services
| Key Takeaways from IDC's Q1 CIO Advisory Board 2021: Core Modernization in Action Topics: CRM, Cloud Computing
| Data in Action in the Canadian Marketplace: From Better Customers to Better Companies Topics: CRM
Regions: Canada
| Global SaaS Customer Relationship Management (CRM) Market 2023-2027 Topics: CRM
Regions: Global
| Australia BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Topics: Accounting, Business Outsourcing, CRM, General Human Resources
Regions: Australia
| The 2023-2028 World Outlook for Customer Experience Management Media Monitoring Tools Topics: Marketing, CRM
Regions: Global
| The 2023-2028 World Outlook for Customer Relation Management Topics: CRM
Regions: Global
| The 2023-2028 World Outlook for Customer Success Platforms Topics: CRM
Regions: Global
| The 2023-2028 World Outlook for Customer Master Data Management Topics: CRM
Regions: Global
| The 2023-2028 World Outlook for Customer Relationship Management Topics: CRM
Regions: Global
| 2022 Data Management Services Global Market Size & Growth Report with COVID-19 Impact Topics: Marketing, CRM, COVID-19/Coronavirus
Regions: Global
| 2022 Global Forecast for Customer Data Platform (2023-2028 Outlook)-High Tech & Emerging Markets Report Topics: CRM, Databases, Application Software
Regions: Global
| 2022 Global Forecast for Customer Experience Management (2023-2028 Outlook)-High Tech & Emerging Markets Report Topics: CRM, Customer Service
Regions: Global
| 2022 Global Forecast for Digital Transformation (2023-2028 Outlook)-High Tech & Emerging Markets Report Topics: Call Centers, CRM, General IT Services
Regions: Global
| 2022 Global Forecast for Field Force Automation (2023-2028 Outlook)-High Tech & Emerging Markets Report Topics: Smart Phone, Wearable Electronics, CRM, Sensors, Internet of Things IoT
Regions: Global
| 2022 Global Forecast for Marketing Automation (2023-2028 Outlook)-High Tech & Emerging Markets Report Topics: Marketing, Technology, CRM, Social Networking
Regions: Global
| 2022 Global Forecast for Sales Intelligence (2023-2028 Outlook)-High Tech & Emerging Markets Report Topics: Marketing, CRM, Big Data
Regions: Global
| 2022 Global Forecast for Customer Communications Management (2023-2028 Outlook)-High Tech & Emerging Markets Report Topics: CRM, E-Mail
Regions: Global
| 2023 Global Forecast for Customer Communications Management Market (2024-2029 Outlook)-High Tech & Emerging Markets Report Topics: CRM
Regions: Global
| The CTO of the Future: Unifying Business Models, Digital Skills, and Tech Architecture Topics: CRM, Customer Service, Business Models
| Worldwide Consumer Digital Life Protection Forecast Update, 2021-2025: 2021 Poised for Record Growth Topics: CRM, Network Security, Security
Regions: Global
| IBM Expands Honda Motor's Europe Deal to Integrate Finance and Procurement Operations Topics: Automotive Company Reports, Computer Equipment Company Reports, CRM
Regions: Europe
| Developments in the European CX Vendor Landscape Topics: CRM
Regions: Europe
| Reframing the Digital-First Customer Journey: Key Takeaways from IDC's Global CIO Advisory Board — April 2022 Edition Topics: CRM, Internet of Things IoT, E-Commerce & Online Retailing
Regions: Global
| 2022 Global: Customer Experience Management - Innovative Markets Forecast (2028) report Topics: CRM, Customer Service
Regions: Global
| 2022 Global: Digital Business Support System - Innovative Markets Forecast (2028) report Topics: CRM
Regions: Global
| North America BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026 Topics: Accounting, Business Outsourcing, CRM, General Human Resources
Regions: North America
| Worldwide Customer Data Platform Applications Software Forecast, 2022-2026: Market Continues Fast Pace to $5.7+ Billion by 2026 Topics: Marketing, CRM, Application Software
Regions: Global
| Worldwide Customer Communications Management Software Forecast, 2022–2026: Storms of Disruption Impact Growth in Shift to Interactive Experiences Topics: CRM, Content Management
Regions: Global
| Dreamforce 2022: When the Genie Came out of the Bottle Topics: CRM, IT Spending
| Traffic Intelligence Offers All Retailers a Path to Understanding and Improving Customer Experience Topics: CRM, IT Spending, E-Commerce & Online Retailing
| Twilio Targets Customer Engagement with SIGNAL 2022 Announcements Topics: Marketing, CRM
| Five Key Takeaways from AWS re:Invent 2022 That Retailers and CPG Companies Should Consider Topics: CRM, Technology
| The Future of Distribution Topics: CRM
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