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Recent CRM Research for January 2025


CRM Analytics Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Topics: CRM, COVID-19/Coronavirus, CRM & Customer Service
Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2021
Topics: Business Outsourcing, Call Centers, CRM, Outsourcing
Regions: South America
Digital Customer Journey Analytics Provide a Hyper Personalized Customer Experience
Topics: CRM, Customer Service, Social Networking
Content Intelligence Market Forecasts to 2028 – Global Analysis By Platform (Big Data, Artificial Intelligence), Component (Software, Services), End User (Manufacturing, Media & Entertainment) and By Geography
Topics: CRM, Content Management, Internet of Things IoT, Big Data
Regions: Global
IoT Analytics Market Report: Trends, Forecast and Competitive Analysis
Topics: CRM, Sensors, Internet of Things IoT, General Utilities
Global Customer Relationship Management Market By Component (Software and Services), By Enterprise Size (Large Enterprises and Small & Medium Enterprises), By Deployment Type (Cloud and On-premise), By Application (Customer Service, Customer Experience Ma
Topics: Marketing, Technology, CRM, Customer Service, Cloud Computing, CRM & Customer Service
Regions: Global
Customer Experience Management Study—Malaysian Banking Sector 2021
Topics: Banking, CRM
Regions: Malaysia
Should You Replace Your Facility and Maintenance Request System with Enterprise Service Management?
Topics: CRM, General IT Services
CRM Software Global Market Report 2021: COVID 19 Impact and Recovery to 2030
Topics: CRM, COVID-19/Coronavirus
Regions: Global
Text Analytics: Global Markets
Topics: Marketing, CRM, COVID-19/Coronavirus, Technology, E-Mail, Cloud Computing, General IT Services, Network Security, Big Data, Social Networking
Regions: Global
What Revenue Cloud Tells Us About Salesforce and the CRM Market in Europe
Topics: CRM, Cloud Computing
Regions: United States, Europe
Business Analytics & Enterprise Software Global Market Report 2021: COVID 19 Impact and Recovery to 2030
Topics: CRM, COVID-19/Coronavirus
Regions: Global
Sales Performance Management Market by Component (Solutions and Services), Organization Size (Large Enterprises and SMEs), Deployment Type (On-premises and Cloud), Vertical (BFSI, Telecommunications, and Manufacturing), and Region - Global Forecast to 202
Topics: CRM, Cloud Computing
Regions: Global
Global A2P Messaging Market By Component (Platform and A2P Service), By Application (Customer Relationship Management Services, Promotional & Marketing Services, Authentication Services, Pushed Content Services and Others), By Deployment Type (On Premise
Topics: Marketing, CRM, Cloud Computing, Messaging, Hotels & Lodging, Wireless Messaging
Regions: Global
Europe A2P Messaging Market By Component (Platform and A2P Service), By Application (Customer Relationship Management Services, Promotional & Marketing Services, Authentication Services, Pushed Content Services and Others), By Deployment Type (On Premise
Topics: Marketing, CRM, Cloud Computing, Messaging, Hotels & Lodging, Wireless Messaging
Regions: Europe
System of Insight Market Forecast to 2027 - COVID-19 Impact and Global Analysis By Component (Solution and Services), Application (Customer Analytics, Workforce Management, Operations Management, Sales & Marketing Management, Risk & Compliance Management,
Topics: Marketing, CRM, COVID-19/Coronavirus, General E-Commerce, Cloud Computing, Internet of Things IoT, Big Data
Regions: Global
Looking Inside a CEO's Briefcase: Unveiling the Essentials
Topics: CRM, General IT Services
Key Takeaways from IDC's Q1 CIO Advisory Board 2021: Core Modernization in Action
Topics: CRM, Cloud Computing
Data in Action in the Canadian Marketplace: From Better Customers to Better Companies
Topics: CRM
Regions: Canada
Global SaaS Customer Relationship Management (CRM) Market 2023-2027
Topics: CRM
Regions: Global
Australia BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Accounting, Business Outsourcing, CRM, General Human Resources
Regions: Australia
The 2023-2028 World Outlook for Customer Experience Management Media Monitoring Tools
Topics: Marketing, CRM
Regions: Global
The 2023-2028 World Outlook for Customer Relation Management
Topics: CRM
Regions: Global
The 2023-2028 World Outlook for Customer Success Platforms
Topics: CRM
Regions: Global
The 2023-2028 World Outlook for Customer Master Data Management
Topics: CRM
Regions: Global
The 2023-2028 World Outlook for Customer Relationship Management
Topics: CRM
Regions: Global
2022 Data Management Services Global Market Size & Growth Report with COVID-19 Impact
Topics: Marketing, CRM, COVID-19/Coronavirus
Regions: Global
2022 Global Forecast for Customer Data Platform (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, Databases, Application Software
Regions: Global
2022 Global Forecast for Customer Experience Management (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, Customer Service
Regions: Global
2022 Global Forecast for Digital Transformation (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Call Centers, CRM, General IT Services
Regions: Global
2022 Global Forecast for Field Force Automation (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Smart Phone, Wearable Electronics, CRM, Sensors, Internet of Things IoT
Regions: Global
2022 Global Forecast for Marketing Automation (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Marketing, Technology, CRM, Social Networking
Regions: Global
2022 Global Forecast for Sales Intelligence (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Marketing, CRM, Big Data
Regions: Global
2022 Global Forecast for Customer Communications Management (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, E-Mail
Regions: Global
2023 Global Forecast for Customer Communications Management Market (2024-2029 Outlook)-High Tech & Emerging Markets Report
Topics: CRM
Regions: Global
The CTO of the Future: Unifying Business Models, Digital Skills, and Tech Architecture
Topics: CRM, Customer Service, Business Models
Worldwide Consumer Digital Life Protection Forecast Update, 2021-2025: 2021 Poised for Record Growth
Topics: CRM, Network Security, Security
Regions: Global
IBM Expands Honda Motor's Europe Deal to Integrate Finance and Procurement Operations
Topics: Automotive Company Reports, Computer Equipment Company Reports, CRM
Regions: Europe
Developments in the European CX Vendor Landscape
Topics: CRM
Regions: Europe
Reframing the Digital-First Customer Journey: Key Takeaways from IDC's Global CIO Advisory Board — April 2022 Edition
Topics: CRM, Internet of Things IoT, E-Commerce & Online Retailing
Regions: Global
2022 Global: Customer Experience Management - Innovative Markets Forecast (2028) report
Topics: CRM, Customer Service
Regions: Global
2022 Global: Digital Business Support System - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
North America BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Accounting, Business Outsourcing, CRM, General Human Resources
Regions: North America
Worldwide Customer Data Platform Applications Software Forecast, 2022-2026: Market Continues Fast Pace to $5.7+ Billion by 2026
Topics: Marketing, CRM, Application Software
Regions: Global
Worldwide Customer Communications Management Software Forecast, 2022–2026: Storms of Disruption Impact Growth in Shift to Interactive Experiences
Topics: CRM, Content Management
Regions: Global
Dreamforce 2022: When the Genie Came out of the Bottle
Topics: CRM, IT Spending
Traffic Intelligence Offers All Retailers a Path to Understanding and Improving Customer Experience
Topics: CRM, IT Spending, E-Commerce & Online Retailing
Twilio Targets Customer Engagement with SIGNAL 2022 Announcements
Topics: Marketing, CRM
Five Key Takeaways from AWS re:Invent 2022 That Retailers and CPG Companies Should Consider
Topics: CRM, Technology
The Future of Distribution
Topics: CRM


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