Exploring the Versatility of CPaaS: Use Cases Across Vertical Industries
Topics: CRM
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"Voice of the Customer" Programs: Where Are They Today? More Importantly, Where Are They Going?
Topics: CRM, Internet of Things IoT, IT Spending, VOIP
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Driving Healthcare Consumer Experience and Engagement Through Technology
Topics: CRM, Internet of Things IoT, IT Spending
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Customer Data Platforms: Foundation for the Future of Customer Experience
Topics: CRM, IT Spending
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Future of Customer Experience: Who Do Enterprises See as Their Most Strategic Partner for CX Transformation?
Topics: Virtual Reality, CRM, Cloud Computing, Internet of Things IoT
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e& enterprise's Analyst Day, 2023: On the Journey from Telco to Techco
Topics: CRM, Internet of Things IoT, Network Security, Application Software
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Unicorn Digital-Native Businesses' Journey and Best Practices in Asia/Pacific
Topics: CRM, Cloud Computing
Regions: Asia, Oceania
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Enterprise Perceptions of the Importance of Software Vendor Customer Success Services
Topics: CRM, IT Spending
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Turning Data into Social Value for Sustainable and Responsible Retail
Topics: CRM, IT Spending
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The Field Service Experience Boosts the Next Sale
Topics: CRM, Internet of Things IoT
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AI and the Future of Consumer-Generated Content
Topics: CRM, Internet of Things IoT
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Significant Recent Announcements in the Voice of the Customer Market
Topics: CRM, Internet of Things IoT
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Advanced Analytics
Topics: CRM, Big Data
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Healthcare CRM
Topics: CRM, EMR (Electronic Medical Record)
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End-User Perceptions of the Value Delivery of Software Vendor Customer Success Services
Topics: CRM, IT Spending
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GoTo Democratizes Digital Channel by Bringing the Capabilities to SMBs
Topics: Small & Medium Business (SMB), CRM
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Buyer Case Study: Customer Experience Transformation — A Top Business Priority for Federal Bank
Topics: Banking, CRM, IT Spending, General IT Services
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Asia/Pacific CRM Application Market Shares, 1H22: Salesforce Dominates While Shopify Climbs
Topics: CRM, CRM & Customer Service
Regions: Asia
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Pricing Excellence Buyer Case Study: Promotional Product Wholesaler Improves Company Profit, Efficiency, and Customer Experience with Zilliant
Topics: CRM, E-Commerce & Online Retailing
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Salesforce Vendor Profile: Addressing Holistic Human Services Through Composable Case Management
Topics: CRM, Services, Cloud Computing
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Avaya Keeps Its Eye on the Prize and Views the Restructuring Support Agreement and Expedited Chapter 11 Process as Critical Steps in Its Software and Support Solutions Future
Topics: CRM, Telecommunications Company Reports
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Sales Intelligence
Topics: Marketing, Technology, CRM
Regions: Global
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Digital Business Support Systems
Topics: CRM, General Telecommunications, Telecom Networks
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Business Process Management Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028
Topics: General Business Services & Administration, CRM, Cloud Computing, General IT Services
Regions: Global
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Conversational AI is Now the Heart of Customer Experience
Topics: CRM, Internet of Things IoT
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Global CRM Market 2023-2027
Topics: CRM, CRM & Customer Service
Regions: Global
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Global Cloud Data Warehouse Market 2023-2027
Topics: CRM, Cloud Computing, Internet of Things IoT
Regions: Global
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KPN Industry Analyst Day 2022
Topics: CRM
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Bigtincan Extends Revenue Intelligence Capabilities with Acquisition of SalesDirector.ai
Topics: Marketing, CRM
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Highlights from NRF 2023: Retail's Big Show
Topics: CRM, IT Spending, E-Commerce & Online Retailing
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Market Perspective: Healthtech DNBs in India and Opportunities for IT Providers
Topics: CRM, Internet of Things IoT, Manufacturing & Packaging
Regions: India
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2022 Global: Customer Analytics - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
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2022 Global: Customer Data Platform - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
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2022 Global: Customer Engagement Solutions - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
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2022 Global: Customer Journey Analytics - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
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2022 Global: System Of Insight - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
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The 2023-2028 World Outlook for Cloud CRM
Topics: CRM, Cloud Computing, CRM & Customer Service
Regions: Global
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The 2023-2028 World Outlook for Customer Engagement Solutions
Topics: CRM
Regions: Global
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The 2023-2028 World Outlook for Customer Interaction Services
Topics: CRM
Regions: Global
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The 2023-2028 World Outlook for Customer Information Systems
Topics: CRM
Regions: Global
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The 2023-2028 World Outlook for Customer Experience Management
Topics: CRM
Regions: Global
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The 2023-2028 World Outlook for Customer Experience Platforms
Topics: CRM
Regions: Global
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2022 Customer Relations Business Process Management Services Global Market Size & Growth Report with COVID-19 Impact
Topics: CRM, COVID-19/Coronavirus
Regions: Global
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The 2023-2028 World Outlook for Telecom CRM, E-Commerce, and Analytics
Topics: CRM, Telecommunications Equipment, General Telecommunications
Regions: Global
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2022 Customer Relations Business Process Management Services Global Market Size & Growth Report with Updated Forecasts
Topics: CRM
Regions: Global
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2022 Global Forecast for Customer Success Platforms (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, Cloud Computing
Regions: Global
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2022 Global Forecast for Customer Journey Analytics (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, Big Data, Social Networking
Regions: Global
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2022 Global Forecast for Customer Analytics (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, Big Data, Social Networking
Regions: Global
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2022 Global Forecast for Customer Engagement Solutions (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Smart Phone, Call Centers, CRM
Regions: Global
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2022 Global Forecast for Retail Analytics (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Marketing, CRM, Technology, Big Data
Regions: Global
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