CRM & Customer Service Report Categories
Recent CRM & Customer Service Research for January 2025
2022-2029 Global Queue Management System Professional Market Research Report, Analysis from Perspective of Segmentation (Competitor Landscape, Type, Application, and Geography)
Topics: Small & Medium Business (SMB), CRM, Sensors, Cloud Computing, Technology
Regions: Global
| Customer Experience Management Market Size, Share & Trends Analysis Report By End-use (BFSI, Retail), By Analytical Tools (Speech, Text Analytics), By Deployment (Cloud, On-premise), By Touch Point Type, And Segment Forecasts, 2021 - 2028
Topics: Marketing, Customer Service, Cloud Computing
| Customer Experience Growth Opportunities for 2022
Topics: Call Centers, Customer Service, Cloud Computing, Internet of Things IoT
| Conversational AI Market by Component (Solutions and Services), Type (Chatbots and IVA), Technology (NLP and ASR), Business Function (Sales and Marketing, and Operations), Mode of Integration, Vertical, and Region - Global Forecast to 2026
Topics: Marketing, Call Centers, Internet of Things IoT, General IT Services, E-Commerce & Online Retailing, Interactive Voice Response (IVR), Wireless Messaging
Regions: Global
| Global Voice of the Customer (VoC) Analytics Growth Opportunities
Topics: CRM
Regions: Global
| 2022-2029 Global Healthcare Contact Center Professional Market Research Report, Analysis from Perspective of Segmentation (Competitor Landscape, Type, Application, and Geography)
Topics: Call Centers, Hospitals & Clinics
Regions: Global
| Chatbot Market, By Type (Rule-Based, AI-Based), By Chanel Integration (Websites, Contact Centers, Social Media, Mobile Applications), By Organization Size (Large Enterprises, Small And Medium-Sized Enterprises), By Application (Customer Service, Personal
Topics: Small & Medium Business (SMB), Call Centers, Customer Service, Internet of Things IoT, Interactive Voice Response (IVR), Wireless Messaging
Regions: Asia, Europe, North America
| Impact of 5G in Customer Experience
Topics: Customer Service, 5G & 6G
| 2022-2029 Global Outsourced Call Centers Professional Market Research Report, Analysis from Perspective of Segmentation (Competitor Landscape, Type, Application, and Geography)
Topics: Call Centers
Regions: Global
| Top 10 Takeaways from the 18th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange
Topics: CRM
| Growth Opportunities for Communications, Collaboration and Contact Center Solutions in the Retail Industry
Topics: Call Centers
| Software As A Service (SaaS) Global Market Opportunities And Strategies To 2030: COVID-19 Impact and Recovery
Topics: CRM, COVID-19/Coronavirus, Cloud Computing, Enterprise Computing, Application Software
Regions: Global
| Global Software As a Service (SaaS) Market, By Deployment Type(Public Cloud, Hybrid Cloud, Private Cloud), By Organization Size (SMEs, Large Enterprises), By Application (Customer Relationship Management, Human Resource Management, Financial Management, S
Topics: Small & Medium Business (SMB), CRM, Cloud Computing, Enterprise Computing, Application Software
Regions: Global
| Global Software as a Service (SaaS) Market, By Deployment Type (Public Cloud, Hybrid Cloud & Private Cloud), By Organization Size (SMEs & Large Enterprises), By Application (Customer Relationship Management, Human Resource Management, Content Communicatio
Topics: CRM, Cloud Computing, Enterprise Computing
Regions: Global
| Frost Radar™: European Contact Center as a Service (CCaaS) Market, 2021
Topics: Call Centers
Regions: Europe
| Contact Center Analytics Market Size, Share & Trends Analysis Report By Solution, By Service, By Deployment, By Enterprise Size, By Application, By End-use, By Region, And Segment Forecasts, 2022 - 2030
Topics: Call Centers
| U.S. Telemedicine Market Size By Service (Tele-consulting, Tele-monitoring, Tele-education/training), By Type (Telehospital {Integrated Delivery Network, Academic Medical Centers, Large Independent Hospitals, Medium Independent Hospitals, Small Hospitals}
Topics: Call Centers, COVID-19/Coronavirus, Hospitals & Clinics, Telemedicine, Cardiovascular, CNS/Neurology, Orthopedics, Dermatology, Obstetrics/Gynecology
Regions: United States
| Customer Success Platforms Market by Component, Application (Sales and Marketing Optimization, Risk and Compliance Management, Reporting and Analytics), Deployment Mode, Organization Size, Vertical, and Region - Global Forecast to 2025
Topics: Marketing, CRM, Social Networking
Regions: Global
| Global Customer Success Platforms Market By Component (Platforms (Without Services) and Services), By Application (Sales & Marketing Optimization, Customer Service, Risk & Compliance Management, Reporting & Analytics, Customer Segmentation & Onboarding, a
Topics: Marketing, Small & Medium Business (SMB), Customer Service, Cloud Computing
Regions: Global
| North America Customer Success Platforms Market By Component (Platforms (Without Services) and Services), By Application (Sales & Marketing Optimization, Customer Service, Risk & Compliance Management, Reporting & Analytics, Customer Segmentation & Onboar
Topics: Marketing, Customer Service, Cloud Computing
Regions: North America
| North America Conversational AI Market By Component (Platform and Services), By Technology (Natural Language Processing (NLP), Automated Speech Recognition, Deep Learning and Others), By Deployment Type (Cloud and On-premise), By Type (Chatbots and Intell
Topics: Call Centers, Cloud Computing, Internet of Things IoT, Big Data, Interactive Voice Response (IVR), Wireless Messaging
Regions: North America
| Contact Center Software Market Size, Share & Trends Analysis Report By Solution (ACD, IVR), By Enterprise Size (Large, Small & Medium), By End Use (BFSI, IT & Telecom), By Service, By Deployment, And Segment Forecasts, 2022 - 2030
Topics: Small & Medium Business (SMB), Call Centers, Interactive Voice Response (IVR)
Regions: Global
| Contact Center Transformation Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Topics: Call Centers, COVID-19/Coronavirus
| Cloud-based Contact Center Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Topics: Call Centers, COVID-19/Coronavirus, Cloud Computing
| Healthcare IT Market Size By Solution (Radiology Information Systems, Electronic Health Record, Picture Archiving and Communication Systems, Computerized Physician Order Entry, Vendor Neutral Archives, mHealth, Healthcare Analytics, Telehealth, Supply Cha
Topics: CRM, COVID-19/Coronavirus, Hospitals & Clinics, General Facilities, Physicians' Offices, Telemedicine, Internet & e-Health, EMR (Electronic Medical Record), Pharmacy & Distribution, Drug Stores
| Global Enterprise Resource Planning Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Topics: CRM, COVID-19/Coronavirus, Cloud Computing, General IT Services, Warehouse & Storage, Enterprise Computing
Regions: Global
| CRM Analytics Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Topics: CRM, COVID-19/Coronavirus, CRM & Customer Service
| Frost Radar™: European Customer Experience (CX) Outsourcing Services, 2021
Topics: Call Centers, Outsourcing
Regions: Europe
| AI Market in Call Center Applications - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Topics: Call Centers, COVID-19/Coronavirus, Internet of Things IoT
| Impact of COVID-19 on Healthcare Contact Centers
Topics: Call Centers, COVID-19/Coronavirus, Hospitals & Clinics, EMR (Electronic Medical Record)
| Growth Opportunities for Communications, Collaboration and Contact Center Solutions in the Financial Services Industry
Topics: General Banking & Financial Services, Call Centers
| Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2021
Topics: Business Outsourcing, Call Centers, CRM, Outsourcing
Regions: South America
| APAC Contact Center Applications Tracker, 2021
Topics: Call Centers
Regions: Asia
| Digital Customer Journey Analytics Provide a Hyper Personalized Customer Experience
Topics: CRM, Customer Service, Social Networking
| Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020
Topics: Business Outsourcing, Call Centers, Customer Service, Outsourcing
Regions: South America
| Frost Radar™: Australia Customer Experience Outsourcing Services, 2021
Topics: Business Outsourcing, Call Centers, Customer Service, Outsourcing
Regions: Australia
| Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2021
Topics: Business Outsourcing, Call Centers, Outsourcing
Regions: Asia, Oceania
| Content Intelligence Market Forecasts to 2028 – Global Analysis By Platform (Big Data, Artificial Intelligence), Component (Software, Services), End User (Manufacturing, Media & Entertainment) and By Geography
Topics: CRM, Content Management, Internet of Things IoT, Big Data
Regions: Global
| Point-Of-Sale Terminals Market Size, Share & Trends Analysis Report By Product (Fixed, Mobile), By Component (Hardware, Software), By Deployment (Cloud, On-premise), By Application (Healthcare, Retail), And Segment Forecasts, 2021 - 2028
Topics: Hardware, Customer Service, Technology, Mobile/Wireless, Cloud Computing, Equipment/Hardware, Technology, Mobile/Wireless Payments
| Global Predictive Dialer Software Market By Component (Software (Without Services) and Services), By Deployment Type (On-premise and Cloud), By Enterprise Size (Large Enterprises and Small & Medium Enterprises), By End User (IT & Telecom, Government, BFSI
Topics: Small & Medium Business (SMB), Call Centers, Cloud Computing
Regions: Global
| Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Government Sector
Topics: Call Centers, Internet & Technology, Government
| IoT Analytics Market Report: Trends, Forecast and Competitive Analysis
Topics: CRM, Sensors, Internet of Things IoT, General Utilities
| Contact Center As A Service Market Size, Share & Trends Analysis Report By Enterprise Size (Large, SME), By End Use (BFSI, Consumer Goods & Retail, Healthcare), By Service, By Solution, By Region, And Segment Forecasts, 2021 - 2028
Topics: Small & Medium Business (SMB), Call Centers
Regions: Global
| Global Visual Engagement Tools Growth Opportunities
Topics: Smart Phone, Call Centers, Audio, Video and Teleconferencing
Regions: Global
| Growth Opportunities in the Global Professional Headset Market, Forecast to 2027
Topics: Call Centers, Gynecological Devices
Regions: Global
| Social Media Analytics Transforming Global Customer Experience (CX) Services
Topics: Call Centers, Customer Service, Social Networking
Regions: Global
| State of the Asia-pacific Customer Contact Industry—The Covid-19 Pandemic has Accelerated CX Investments
Topics: Call Centers, Customer Service, COVID-19/Coronavirus
Regions: Asia, Oceania
| Global Customer Relationship Management Market By Component (Software and Services), By Enterprise Size (Large Enterprises and Small & Medium Enterprises), By Deployment Type (Cloud and On-premise), By Application (Customer Service, Customer Experience Ma
Topics: Marketing, Technology, CRM, Customer Service, Cloud Computing, CRM & Customer Service
Regions: Global
| Customer Loyalty in Retail - Thematic Research
Topics: Consumer Loyalty
| Global Customer Journey Analytics Market By Component (Solution and Services), By Deployment Type (On-premise and Cloud), By Data Source (Web, Mobile, Email, Social Media, Store & Call Center and Others), By Application (Brand & Campaign Management, Custo
Topics: Call Centers, E-Mail, Cloud Computing, Social Networking
Regions: Global
|
Prev | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | Next
About MarketResearch.com
MarketResearch.com is an online aggregator selling over 400,000 market research reports, company profiles and country profiles from over 350 research firms. Our reports will provide you with the critical business and competitive intelligence you need for strategic planning and marketing research. Coverage includes the US, UK, Europe, Asia and global markets.
|
