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Recent CRM & Customer Service Research for November 2024


The 2023-2028 World Outlook for Customer Loyalty Management
Topics: Consumer Loyalty, Consumer Loyalty
Regions: Global
The 2023-2028 World Outlook for In-House Call Centers
Topics: Call Centers
Regions: Global
The 2023-2028 World Outlook for Loyalty Management
Topics: Consumer Loyalty, Consumer Loyalty
Regions: Global
2022 Outsourced Contact Centers Global Market Size & Growth Report with COVID-19 Impact
Topics: Call Centers, COVID-19/Coronavirus
Regions: Global
2022 Answering Services and Contact Centers Global Market Size & Growth Report with COVID-19 Impact
Topics: Call Centers, COVID-19/Coronavirus, Telecommunications Equipment
Regions: Global
The 2023-2028 World Outlook for On-Demand Contact Center Analytics
Topics: Call Centers
Regions: Global
2022 Telemarketing and Call Support Services Global Market Size & Growth Report with COVID-19 Impact
Topics: Marketing, Call Centers, COVID-19/Coronavirus
Regions: Global
2022 Customer Relations Business Process Management Services Global Market Size & Growth Report with COVID-19 Impact
Topics: CRM, COVID-19/Coronavirus
Regions: Global
The 2023-2028 World Outlook for Telecom CRM, E-Commerce, and Analytics
Topics: CRM, Telecommunications Equipment, General Telecommunications
Regions: Global
Answering Services and Contact Centers - 2022 U.S. Market Research Report with Updated Forecasts
Topics: Call Centers
Regions: United States
2022 Customer Relations Business Process Management Services Global Market Size & Growth Report with Updated Forecasts
Topics: CRM
Regions: Global
2022 Telemarketing and Call Support Services Global Market Size & Growth Report with Updated Forecasts
Topics: Marketing, Call Centers
Regions: Global
Global Cloud-based Contact Center Market 2022-2026
Topics: Call Centers, Cloud Computing
Regions: Global
2022 Global Forecast for Customer Success Platforms (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, Cloud Computing
Regions: Global
2022 Global Forecast for Call Center Ai (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Call Centers, Internet of Things IoT
Regions: Global
2022 Global Forecast for Chatbot (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Call Centers, Interactive Voice Response (IVR), Wireless Messaging
Regions: Global
2022 Global Forecast for Customer Journey Analytics (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, Big Data, Social Networking
Regions: Global
2022 Global Forecast for Cloud-Based Contact Center (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Call Centers, Cloud Computing
Regions: Global
2022 Global Forecast for Customer Analytics (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, Big Data, Social Networking
Regions: Global
2022 Global Forecast for Customer Engagement Solutions (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Smart Phone, Call Centers, CRM
Regions: Global
2022 Global Forecast for Retail Analytics (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Marketing, CRM, Technology, Big Data
Regions: Global
2022 Global Forecast for Sales Enablement Platform (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Marketing, CRM, Technology
Regions: Global
2022 Global Forecast for Telecom Analytics (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Call Centers, Big Data, Telecom Networks
Regions: Global
2022 Global Forecast for All-In-One Crm Software Market (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, CRM & Customer Service
Regions: Global
Answering Services - 2022 U.S. Market Research Report with Updated COVID-19 Forecasts
Topics: Call Centers, Telecommunications Equipment, General Telecommunications
Regions: United States
Answering Services and Contact Centers - 2022 U.S. Market Research Report with Updated COVID-19 Forecasts
Topics: Call Centers
Regions: United States
2022 Call Support Services Global Market Size & Growth Report with COVID-19 Impact
Topics: Call Centers
Regions: Global
2022 Inbound Telemarketing Services Global Market Size & Growth Report with COVID-19 Impact
Topics: Marketing, Call Centers
Regions: Global
Big Data Market Outlook and Forecasts 2021 – 2028
Topics: CRM, Cloud Computing, Internet of Things IoT, Big Data, Social Networking
2022 Sales Management and Development Consulting and Implementation Services Global Market Size & Growth Report with COVID-19 Impact
Topics: Marketing, Call Centers
Regions: Global
Global Cloud Data Warehouse Market 2023-2027
Topics: CRM, Cloud Computing, Internet of Things IoT
Regions: Global
Global IT Business Process Outsourcing (BPO) Market 2022-2026
Topics: Call Centers, Outsourcing
Regions: Global
Digital Small and Medium-Sized Business Case Studies in Asia/Pacific — Overcoming the COVID-19 Pandemic through Digitalization
Topics: Small & Medium Business (SMB), Customer Service, COVID-19/Coronavirus, Cloud Computing, IT Spending
Regions: Asia, Oceania
Worldwide Customer Relationship Management Applications Software Market Shares, 2020: The Traditional Players Continue to Dominate
Topics: CRM
Regions: Global
The Future of Customers in Latin America
Topics: Customer Service
Regions: South America
Employee Empowerment in the Hybrid Workplace: A European Future-of-Work View
Topics: CRM, IT Spending
Regions: Europe
Worldwide Customer Experience Software Forecast, 2022–2026
Topics: eCRM, General Software & Services
Regions: Global
Mitel Focuses on Modernizing UC that Goes Beyond UCaaS
Topics: Call Centers
2022 Global: Call Center Ai - Innovative Markets Forecast (2028) report
Topics: Call Centers
Regions: Global
2022 Global: Contact Center Software - Innovative Markets Forecast (2028) report
Topics: Call Centers, Cloud Computing, Application Software
Regions: Global
2022 Global: Customer Analytics - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
2022 Global: Customer Data Platform - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
2022 Global: Customer Engagement Solutions - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
Worldwide Marketing Campaign Management Software Market Shares, 2021: Midmarket Gets Big Money
Topics: Marketing, CRM, Content Management
Regions: Global
IDC PlanScape: Future of Customer Experience — Developing a Video Content Strategy
Topics: Marketing, CRM, Content Management
BPO Services Retail Global Industry Almanac - Market Summary, Competitive Analysis and Forecast to 2025
Topics: Business Outsourcing, CRM
Regions: Global
IDC PeerScape: Practices for Using Mobile Technology to Better Engage Customers and Employees
Topics: CRM, IT Spending, Enterprise Computing
Key Factors to Optimize Revenue Return from Investing in Customer Experience Improvement
Topics: CRM
Pandora Drives Revenue Growth and CX Improvement Through Digital-Enabled Business Transformation
Topics: CRM
Japan Unified Communications and Collaborative Workspace Shares, 2021: From Hybrid Work to Omni-Work
Topics: CRM, Audio, Video and Teleconferencing
Regions: Japan


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