Recent CRM Research for November 2024
CRM System Providers in the US - Industry Market Research Report
Topics: CRM
Regions: United States
| Developments in the European CX Vendor Landscape
Topics: CRM
Regions: Europe
| Reframing the Digital-First Customer Journey: Key Takeaways from IDC's Global CIO Advisory Board — April 2022 Edition
Topics: CRM, Internet of Things IoT, E-Commerce & Online Retailing
Regions: Global
| Customer Agility Initiatives for the Future of Connectedness
Topics: Virtual Reality, CRM, Customer Service
| BPO Services Retail North America (NAFTA) Industry Guide - Market Summary, Competitive Analysis and Forecast to 2025
Topics: Business Outsourcing, CRM
Regions: North America
| BPO Services Retail Global Industry Guide - Market Summary, Competitive Analysis and Forecast to 2025
Topics: Business Outsourcing, CRM
Regions: Global
| Setting Business Priorities: Goals, Wins, and Work Left to Do
Topics: CRM, Customer Service
| Adobe Leverages its Customer Journey and CDP Plays
Topics: Marketing, CRM, Software & Services Company Reports
| The Future of Industries in Latin America
Topics: Banking, CRM, Internet of Things IoT, E-Commerce & Online Retailing, Tourism
Regions: South America
| IDC PeerScape: Customer Adventure Practices for Unlocking Loyalty and Long-Term Value
Topics: CRM, IT Spending
| PandaConf Marketing Track at Collision 2022 Highlights Market Opportunities, Technology Disruptors, and Overall Industry Optimism
Topics: Marketing, CRM
| Worldwide Customer Data Platform Market Shares, 2021: Stellar CDP Growth Proves Value of Unified Data for CX
Topics: Call Centers, CRM
Regions: Global
| IDC Perspective: Redefining User Experience: Evolving Requirements and the Role of Data in Driving Real-Time Hyper-Personalized Engagement
Topics: CRM, IT Spending
| Worldwide Customer Data Platform Applications Software Forecast, 2022-2026: Market Continues Fast Pace to $5.7+ Billion by 2026
Topics: Marketing, CRM, Application Software
Regions: Global
| Global Marketing Automation Software Market Forecast 2022-2030
Topics: Marketing, Email Marketing, Small & Medium Business (SMB), CRM, Cloud Computing
Regions: Global
| Global Membership Management Software Market to 2027
Topics: CRM, Cloud Computing, Application Software
Regions: Global
| Global Healthcare BPO Market Size study, by Payer Service (Human Resource Management Claims Management, Customer Relationship Management (CRM), Operational/Administrative Management, Care Management, Provider Management, Other Payer Services), by Provider
Topics: Marketing, CRM, Supply Chain Management, Hospitals & Clinics, Manufacturing, Packaging & Detailing, Pharmacy & Distribution
Regions: Global
| Global Healthcare Contact Center Solutions Market Size study, by Service (Professional Services, Managed Services) by Deployment Type (On-premises, cloud Based) by Enterprise Type (Corporate-Owned, Physician-Owned, Hospital-Owned, Other) by Application (W
Topics: Call Centers, CRM, Hospitals & Clinics, Physicians' Offices, Cloud Computing, Interactive Voice Response (IVR)
Regions: Global
| Global Digital Marketing Software Market Size study, by Solution (CRM Software, Email Marketing, Social Media, Search Marketing, Content Management, Marketing Automation, Campaign Management and Others), by Service (Professional Services and Managed Servi
Topics: Marketing, Email Marketing, CRM, E-Mail, Content Management, Cloud Computing
Regions: Global
| Global Social Media Analytics Market Size study, by Component (Solutions, Services), by Application (Sales and Marketing Management, Customer Experience Management, Competitive Intelligence, Risk Management and Fraud Detection, Public Safety and Law Enfor
Topics: Marketing, CRM, Law Enforcement, Cloud Computing, Big Data, Social Networking
Regions: Global
| Customer Relationship Management Market Size & Share 2022 Outlook Report With COVID-19 Updated Analysis Forecast till 2030
Topics: CRM, COVID-19/Coronavirus
Regions: Global
| Future of Work - Thematic Research
Topics: Telecommuting, Hardware, Wearable Electronics, CRM, COVID-19/Coronavirus, Internet of Things IoT, 3D Printing, Equipment/Hardware, 5G & 6G
| Social Media Analytics Market Forecast to 2028 – COVID-19 Impact and Global Analysis – by Component [Solutions and Services (Professional Services and Managed Services)], Application (Customer Experience Management, Competitive Intelligence, Sales & Marke
Topics: Marketing, CRM, COVID-19/Coronavirus, Cloud Computing, Social Networking
Regions: Global
| Event Management Software Market - Global Industry Analysis (2019 - 2021), Growth Trends, and Market Forecast (2022 - 2029)
Topics: Events, CRM, Cloud Computing
Regions: Global
| Business Analytics & Enterprise Software Global Market Briefing 2022: Ukraine-Russia War Impact
Topics: CRM, Enterprise Computing, Application Software
Regions: Russia, Ukraine, Global
| 2022-2029 Global Customer Communications Management (CCM) Software Professional Market Research Report, Analysis from Perspective of Segmentation (Competitor Landscape, Type, Application, and Geography)
Topics: CRM
Regions: Global
| Customer Communications Management Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Component (Solution and Service), Deployment (Cloud-Based and On Premise), Enterprise Size (Small & Medium-Size Enterprises and Large Enterprises), and Ind
Topics: CRM, COVID-19/Coronavirus, E-Mail, Cloud Computing, Wireless Messaging
Regions: Global
| Customer Journey Analytics Software Market
Topics: CRM, Internet of Things IoT, Social Networking
| Frost Radar™: Quality Management Systems, 2022
Topics: CRM, Cloud Computing, Application Software
| Convergent Billing Market Share, Size, Trends, Industry Analysis Report; By Solution (Customer Relationship Management, Settlement and Payment Management, Mediation); By Service; By Deployment; By Region; Segment Forecast, 2022 - 2030
Topics: Smart Phone, CRM, Cloud Computing, Billing & Cards, 5G & 6G
| Frost Radar™: Customer Experience Outsourcing Services in North America, 2022
Topics: Business Outsourcing, CRM, Outsourcing
Regions: North America
| Customer Engagement Solutions Market by Component (Solution, Services), By Vertical (Automotive & Transportation, Consumer Goods & Retail, Healthcare & Life Sciences, Media & Entertainment, Telecommunication); By Development Mode; By Region; Segment Forec
Topics: CRM, Social Networking, Wireless Messaging
Regions: Global
| Global Customer Relationship Management (CRM) Market 2022-2028
Topics: CRM
Regions: Global
| Pharmaceutical Customer Relationship Management Software Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Topics: CRM, COVID-19/Coronavirus, Cloud Computing, Manufacturing, Packaging & Detailing, Pharmacy & Distribution
| Convergent Billing Market Size, Share & Trends Analysis Report By Solution (Customer Relationship Management, Settlement & Payment Management, Voucher Management), By Service, By Deployment, By Region, And Segment Forecasts, 2022 - 2030
Topics: Smart Phone, CRM, Billing & Cards
Regions: Global
| Global Customer Success Management Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Topics: CRM, COVID-19/Coronavirus, Cloud Computing, E-Commerce & Online Retailing
Regions: Global
| Europe Cloud CRM Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Topics: CRM, COVID-19/Coronavirus, Cloud Computing, CRM & Customer Service
Regions: Europe
| Customer Communications Management Market Analysis and Forecast to 2031: By Component (Solutions and Services), Deployment Type (On-premises, Cloud), Organization Size (SMEs, Large Enterprises), and Region
Topics: CRM, E-Mail, Cloud Computing
| Artificial Intelligence in BFSI Market Segments: By Offerings (Hardware, Software and Services); By Solutions (Chatbots, Fraud Detection & Prevention, Anti-Money Laundering, Customer Relationship Management, Data Analytics & Prediction and Others); and Re
Topics: Call Centers, CRM, Internet of Things IoT, Big Data, Interactive Voice Response (IVR), Wireless Messaging
Regions: Global
| Automotive Dealer Management System Market Segmentation by Deployment (On-Premise, and Cloud); by Function (Customer Service, Data Reports, and Inventory Management); and by Application (Customer Relationship Management, Dealer Tracking, Finance, Inventor
Topics: Dealers, Parts & Suppliers, CRM, Customer Service, Cloud Computing
Regions: Global
| China ERP Software Market, By Offering (Solutions, Services); By Deployment (Cloud, On-Premises, Hybrid); By Organization Size (SMEs, Large Enterprises); By End User (Industrial/Manufacturing, BFSI, Retail, Consumer Goods, Transportation, Government, IT/I
Topics: CRM, Supply Chain Management, Cloud Computing
Regions: China
| Hybrid Cloud Market, By Component (Solution, Services), By Service Model (Infrastructure as a Service, Platform as a Service, Software as a Service), By Application (Storage, Backup, and Disaster Recovery, Application Development and Testing, Database Man
Topics: CRM, Content Management, Cloud Computing
Regions: Africa, Asia, Europe, North America
| Asia Pacific Customer Experience Management Market Forecast to 2028 – COVID-19 Impact and Regional Analysis – by Component (Solution and Service), Deployment Mode (On Premise and Cloud based), Organization Size (Small and Medium Enterprises (SMEs) and Lar
Topics: Call Centers, CRM, COVID-19/Coronavirus, E-Mail, Cloud Computing
Regions: Asia, Oceania
| South & Central America Customer Experience Management Market Forecast to 2028 – COVID-19 Impact and Regional Analysis – by Component (Solution and Service), Deployment Mode (On Premise and Cloud based), Organization Size (Small and Medium Enterprises (SM
Topics: Call Centers, CRM, COVID-19/Coronavirus, E-Mail, Cloud Computing
Regions: Central America, Brazil
| Global Customer Information System Market 2022-2026
Topics: CRM, Cloud Computing
Regions: Global
| 2022-2029 Global Home Builder CRM Software Professional Market Research Report, Analysis from Perspective of Segmentation (Competitor Landscape, Type, Application, and Geography)
Topics: Home Building & Improvement, Services, CRM
Regions: Global
| 2022-2029 Global Mortgage CRM Software Professional Market Research Report, Analysis from Perspective of Segmentation (Competitor Landscape, Type, Application, and Geography)
Topics: CRM, Financial CRM, Mortgages & Financing
Regions: Global
| Global Android CRM Software Market Research Report 2022 - Market Size, Current Insights and Development Trends
Topics: Marketing, Smart Phone, CRM
Regions: Global
| Customer Journey Mapping Software Market
Topics: CRM, Customer Service, Cloud Computing
| Salesforce CRM Document Generation Software Market
Topics: CRM, CRM & Customer Service
Regions: Global
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