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Recent CRM Research for November 2024


2022 Global: Customer Experience Management - Innovative Markets Forecast (2028) report
Topics: CRM, Customer Service
Regions: Global
Worldwide Customer Communications Management Software Forecast, 2022–2026: Storms of Disruption Impact Growth in Shift to Interactive Experiences
Topics: CRM, Content Management
Regions: Global
Dreamforce 2022: When the Genie Came out of the Bottle
Topics: CRM, IT Spending
2022 Global: Digital Business Support System - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
2022 Global: Digital Experience Platform - Innovative Markets Forecast (2028) report
Topics: CRM, Cloud Computing
Regions: Global
2022 Global: Field Force Automation - Innovative Markets Forecast (2028) report
Topics: Mobile Computing & Portables, CRM, Internet of Things IoT
Regions: Global
The Future of Distribution
Topics: CRM
ZoomInfo Cements Its Pivot from Data Provider to Revenue Platform
Topics: Marketing, CRM
Platform Culture Determines the Performance of Martech Majors and Their Customers
Topics: Marketing, CRM
The 2023-2028 World Outlook for CRM Outsourcing
Topics: CRM, Outsourcing
Regions: Global
The 2023-2028 World Outlook for Customer Experience Monitoring
Topics: CRM
Regions: Global
European CRM Application Market Shares, 2021: Salesforce Dominates While Microsoft Climbs
Topics: CRM, CRM & Customer Service
Regions: Europe
European CRM Applications Forecast, 2022-2026
Topics: CRM, CRM & Customer Service
Regions: Europe
Global Web Analytics Market 2022-2026
Topics: CRM
Regions: Global
Zoho's Growth in the European Market
Topics: CRM
Regions: Europe
Worldwide Customer Experience Services Market Shares, 2020
Topics: CRM, E-Commerce & Online Retailing
Regions: Global
The 2023-2028 World Outlook for Customer Journey Analytics
Topics: CRM, Big Data
Regions: Global
The 2023-2028 World Outlook for Customer Experience Management Media Monitoring Tools
Topics: Marketing, CRM
Regions: Global
The 2023-2028 World Outlook for Customer Relation Management
Topics: CRM
Regions: Global
The 2023-2028 World Outlook for Customer Success Platforms
Topics: CRM
Regions: Global
The 2023-2028 World Outlook for Customer Master Data Management
Topics: CRM
Regions: Global
HCL DRYiCE iControl Business Flow Observability Solution Drives Intelligent Business Operations
Topics: Marketing, CRM
Worldwide Customer Communications Management Software Forecast, 2022–2025: 1H21 Update
Topics: CRM, Cloud Computing
Regions: Global
How Does Organizational CX Strategy Impact Success in CX Transformation?
Topics: CRM, IT Spending
IDC Perspective: Enablement and Engagement Technologies Lead Sales Tech Spend Priority
Topics: CRM
Future of Customer Experience: Why Professional Services Are Critical to CX
Topics: CRM, General IT Services
The 2023-2028 World Outlook for Customer Relationship Management
Topics: CRM
Regions: Global
2022 Data Management Services Global Market Size & Growth Report with COVID-19 Impact
Topics: Marketing, CRM, COVID-19/Coronavirus
Regions: Global
2022 Global Forecast for Customer Data Platform (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, Databases, Application Software
Regions: Global
2022 Global Forecast for Customer Experience Management (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, Customer Service
Regions: Global
IDC PlanScape: Marketplaces for Retailers
Topics: CRM, Internet of Things IoT, Technology
Dreamforce 2022: Making Real-Time Customer Experiences Possible with Salesforce Genie
Topics: CRM, Cloud Computing
2022 Global Forecast for Digital Transformation (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Call Centers, CRM, General IT Services
Regions: Global
2022 Global Forecast for Field Force Automation (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Smart Phone, Wearable Electronics, CRM, Sensors, Internet of Things IoT
Regions: Global
2022 Global Forecast for Marketing Automation (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Marketing, Technology, CRM, Social Networking
Regions: Global
2022 Global Forecast for Sales Intelligence (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Marketing, CRM, Big Data
Regions: Global
The 2021 Worldwide and U.S. Digital Resiliency Maturity Indices
Topics: CRM, Customer Service, Internet of Things IoT
Regions: United States, Global
The Flight to First-Party Data and the Journey to Empathy@Scale, Part 2 — Personalization
Topics: Marketing, CRM, IT Spending
The Changing Face of Field Marketing
Topics: Marketing, Technology, CRM
A New Paradigm in Multimodal Communications: Connecting Asynchronous and Synchronous Methods for Engaging Digital Experiences
Topics: Call Centers, CRM, Internet of Things IoT, IT Spending, Interactive Voice Response (IVR)
Enterprises Struggle to Gather and Translate Data to Gauge Experience Perception, Miss the Mark on Extracting Value
Topics: CRM, Enterprise Computing
Business Process as a service (BPaaS) Market Global Briefing 2022
Topics: CRM, Cloud Computing, Application Software
Regions: Global
Worldwide Customer Service Applications Software Forecast, 2022-2026
Topics: CRM, Customer Service
Regions: Global
2022 Global Forecast for Customer Communications Management (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, E-Mail
Regions: Global
The CTO of the Future: Unifying Business Models, Digital Skills, and Tech Architecture
Topics: CRM, Customer Service, Business Models
Worldwide Consumer Digital Life Protection Forecast Update, 2021-2025: 2021 Poised for Record Growth
Topics: CRM, Network Security, Security
Regions: Global
IBM Expands Honda Motor's Europe Deal to Integrate Finance and Procurement Operations
Topics: Automotive Company Reports, Computer Equipment Company Reports, CRM
Regions: Europe
Worldwide Customer Intelligence and Analytics Applications Software Market Shares, 2020: Salesforce, Adobe, and Oracle Top the Chart
Topics: CRM
Regions: Global
BPO Services Retail Global Group of Eight (G8) Industry Guide - Market Summary, Competitive Analysis and Forecast to 2025
Topics: Business Outsourcing, CRM
Regions: Global
Managing the Salesforce Partner Ecosystem in Asia/Pacific
Topics: CRM, Software & Services Company Reports
Regions: Asia, Oceania


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