Firms Make Progress in Resolving Customer Data Silos, But the Lack of Enterprise Customer Centricity Remains Unaddressed
Topics: CRM
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What We Learned About Retail Experiential Operations at the 2023 NRF Big Show
Topics: CRM, Internet of Things IoT, IT Spending
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Intelligent Retail Decision Making at NRF 2023
Topics: CRM, IT Spending, E-Commerce & Online Retailing
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Australia BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Accounting, Business Outsourcing, CRM, General Human Resources
Regions: Australia
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2022 Global: Customer Experience Management - Innovative Markets Forecast (2028) report
Topics: CRM, Customer Service
Regions: Global
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2022 Global: Digital Business Support System - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
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2022 Global: Digital Experience Platform - Innovative Markets Forecast (2028) report
Topics: CRM, Cloud Computing
Regions: Global
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2022 Global: Field Force Automation - Innovative Markets Forecast (2028) report
Topics: Mobile Computing & Portables, CRM, Internet of Things IoT
Regions: Global
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The 2023-2028 World Outlook for CRM Outsourcing
Topics: CRM, Outsourcing
Regions: Global
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The 2023-2028 World Outlook for Customer Experience Monitoring
Topics: CRM
Regions: Global
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The 2023-2028 World Outlook for Customer Journey Analytics
Topics: CRM, Big Data
Regions: Global
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The 2023-2028 World Outlook for Customer Experience Management Media Monitoring Tools
Topics: Marketing, CRM
Regions: Global
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The 2023-2028 World Outlook for Customer Relation Management
Topics: CRM
Regions: Global
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The 2023-2028 World Outlook for Customer Success Platforms
Topics: CRM
Regions: Global
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The 2023-2028 World Outlook for Customer Master Data Management
Topics: CRM
Regions: Global
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The 2023-2028 World Outlook for Customer Relationship Management
Topics: CRM
Regions: Global
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2022 Data Management Services Global Market Size & Growth Report with COVID-19 Impact
Topics: Marketing, CRM, COVID-19/Coronavirus
Regions: Global
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2022 Global Forecast for Customer Data Platform (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, Databases, Application Software
Regions: Global
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2022 Global Forecast for Customer Experience Management (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, Customer Service
Regions: Global
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2022 Global Forecast for Digital Transformation (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Call Centers, CRM, General IT Services
Regions: Global
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2022 Global Forecast for Field Force Automation (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Smart Phone, Wearable Electronics, CRM, Sensors, Internet of Things IoT
Regions: Global
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2022 Global Forecast for Marketing Automation (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Marketing, Technology, CRM, Social Networking
Regions: Global
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2022 Global Forecast for Sales Intelligence (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Marketing, CRM, Big Data
Regions: Global
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2022 Global Forecast for Customer Communications Management (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, E-Mail
Regions: Global
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2023 Global Forecast for Customer Communications Management Market (2024-2029 Outlook)-High Tech & Emerging Markets Report
Topics: CRM
Regions: Global
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The CTO of the Future: Unifying Business Models, Digital Skills, and Tech Architecture
Topics: CRM, Customer Service, Business Models
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Worldwide Consumer Digital Life Protection Forecast Update, 2021-2025: 2021 Poised for Record Growth
Topics: CRM, Network Security, Security
Regions: Global
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IBM Expands Honda Motor's Europe Deal to Integrate Finance and Procurement Operations
Topics: Automotive Company Reports, Computer Equipment Company Reports, CRM
Regions: Europe
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Developments in the European CX Vendor Landscape
Topics: CRM
Regions: Europe
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Reframing the Digital-First Customer Journey: Key Takeaways from IDC's Global CIO Advisory Board — April 2022 Edition
Topics: CRM, Internet of Things IoT, E-Commerce & Online Retailing
Regions: Global
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G8 Countries BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Business Outsourcing, CRM
Regions: Germany, United Kingdom, Canada, United States
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BRIC Countries (Brazil, Russia, India, China) BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Business Outsourcing, CRM
Regions: China, India, Russia, Brazil
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North America BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Accounting, Business Outsourcing, CRM, General Human Resources
Regions: North America
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Worldwide Customer Data Platform Applications Software Forecast, 2022-2026: Market Continues Fast Pace to $5.7+ Billion by 2026
Topics: Marketing, CRM, Application Software
Regions: Global
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Worldwide Customer Communications Management Software Forecast, 2022–2026: Storms of Disruption Impact Growth in Shift to Interactive Experiences
Topics: CRM, Content Management
Regions: Global
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Dreamforce 2022: When the Genie Came out of the Bottle
Topics: CRM, IT Spending
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Traffic Intelligence Offers All Retailers a Path to Understanding and Improving Customer Experience
Topics: CRM, IT Spending, E-Commerce & Online Retailing
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Twilio Targets Customer Engagement with SIGNAL 2022 Announcements
Topics: Marketing, CRM
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Five Key Takeaways from AWS re:Invent 2022 That Retailers and CPG Companies Should Consider
Topics: CRM, Technology
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The Future of Distribution
Topics: CRM
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ZoomInfo Cements Its Pivot from Data Provider to Revenue Platform
Topics: Marketing, CRM
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Platform Culture Determines the Performance of Martech Majors and Their Customers
Topics: Marketing, CRM
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Customer Intelligence Platform Market by Component, Application (Customer Data Collection & Management, and Customer Segmentation & Targeting), Deployment Mode, Organization Size, Data Channel, Vertical and Region - Global Forecast to 2027
Topics: CRM, Cloud Computing, Internet of Things IoT
Regions: Global
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Business Analytics & Enterprise Software Global Market Briefing 2023
Topics: CRM, Application Software
Regions: Global
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European CRM Application Market Shares, 2021: Salesforce Dominates While Microsoft Climbs
Topics: CRM, CRM & Customer Service
Regions: Europe
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European CRM Applications Forecast, 2022-2026
Topics: CRM, CRM & Customer Service
Regions: Europe
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Global Web Analytics Market 2022-2026
Topics: CRM
Regions: Global
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Zoho's Growth in the European Market
Topics: CRM
Regions: Europe
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Worldwide Customer Experience Services Market Shares, 2020
Topics: CRM, E-Commerce & Online Retailing
Regions: Global
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IDC PlanScape: Future of Digital Innovation — Managing Customer Entitlements Efficiently
Topics: CRM, E-Commerce & Online Retailing
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