Recent CRM Research for December 2024
Canada BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Accounting, Business Outsourcing, CRM, General Human Resources
Regions: Canada
| Global BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Accounting, Business Outsourcing, CRM, General Human Resources
Regions: Global
| Scandinavia BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Accounting, Business Outsourcing, CRM, General Human Resources
Regions: Denmark, Finland, Sweden
| South Korea BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Accounting, Business Outsourcing, CRM, General Human Resources
Regions: South Korea
| IDC Perspective: How to Grow In-Store Sustainability with Technology Solutions
Topics: CRM, IT Spending, Technology
| Microsoft Takes Aim at Employee Experience with Viva Sales
Topics: Marketing, CRM, Internet of Things IoT, Software & Services Company Reports
| Turkey BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Accounting, Business Outsourcing, CRM, General Human Resources
Regions: Turkey
| BPO Services Retail BRIC (Brazil, Russia, India, China) Industry Guide - Market Summary, Competitive Analysis and Forecast to 2025
Topics: Business Outsourcing, CRM
Regions: China, India, Russia, Brazil
| BPO Services Retail Top 5 Emerging Markets Industry Guide - Market Summary, Competitive Analysis and Forecast to 2025
Topics: Business Outsourcing, CRM
Regions: South Africa, China, Mexico, Brazil
| IDC PlanScape: Last-Mile Optimization for Omni-Channel Retail
Topics: CRM, Freight & Cargo, General Logistics & Shipping, E-Commerce & Online Retailing
| Worldwide Customer Communications Management Software Market Shares, 2020: 1H21 Update
Topics: CRM, Cloud Computing
Regions: Global
| Concentrix Enhances CX Technology Portfolio with Acquisition of PK
Topics: CRM, General IT Services
| Future of Customer Experience: Create a Better Value Exchange by Thoughtfully Managing Friction During Customer Engagements
Topics: CRM
| Utilities Charging the Net-Zero Economy: Highlights from the IDC European Utilities Summit 2022
Topics: CRM, Utilities, IT Spending, Electricity
| Global Cloud Computing Market Size study, By Service Model (Infrastructure As A Service (Iaas), Platform As A Service (Paas), Software As A Service (Saas)), By Iaas (Primary Storage, Disaster Recovery And Backup, Archiving, Computet), By Paas (Application
Topics: Small & Medium Business (SMB), CRM, Content Management, Cloud Computing, CRM & Customer Service, Application Software
Regions: Global
| Global Healthcare IT Market Size study, By Product & Services (Healthcare Provider Solutions {Clinical Solutions, Non-Clinical Solutions, Medication Management Systems, Workforce Management Solutions, Financial Management Systems (Billings & Accounting),
Topics: Accounting, CRM, Hospitals & Clinics, General Facilities, Assisted Living, Internet & e-Health, EMR (Electronic Medical Record), Outsourcing, Pharmacy & Distribution, Drug Stores
Regions: Global
| Global Customer Journey Analytics Software Market Size study, By Type (On-Premises, Cloud-based), By Application (Small and Medium Enterprises, Large Enterprises), and Regional Forecasts 2022-2028
Topics: Virtual Reality, CRM, Cloud Computing, Internet of Things IoT, Social Networking
Regions: Global
| Global Banking ERP Software Market Size study & Forecast, by Deployment Mode (On-Premises and Cloud), Application (Payment Management, Staff Operations Management, Customer Relationship Management [CRM], and Others), and End User (Large Enterprise, and Sm
Topics: Banking, CRM, Cloud Computing
Regions: Global
| A2P SMS Market (Application: (Pushed Content Services, Customer Relationship Management (CRM) Services, Promotional Campaigns, Interactive Services, Others); End-user) - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2022-2031
Topics: CRM, CRM & Customer Service, Wireless Messaging
Regions: Global
| Global Convergent BillingMarket Size study, bySolution (Customer Relationship Management ,Settlement and payment management, Voucher management, Mediation , Others) by Services (Consulting services, Managed services, Customization services) by Deployment
Topics: CRM
Regions: Global
| Customer Journey Analytics Market Growth Forecast Analysis Report 2030
Topics: CRM, Internet of Things IoT, Social Networking
Regions: Global
| Global CRM SaaS Market Research Report 2022 - Market Size, Current Insights and Development Trends
Topics: CRM, CRM & Customer Service, Enterprise Computing, Application Software
Regions: Global
| Frost Radar™: Australia Customer Experience Outsourcing Services, 2022
Topics: Business Outsourcing, CRM, Outsourcing
Regions: Australia
| United States Customer Technical Support Services Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Topics: Smart Phone, General Consumer Electronics, CRM, COVID-19/Coronavirus, General Internet Applications, Cloud Computing, Web Hosting, Wireless Messaging
Regions: United States
| Customer Relationship Management Market Size, Share, & Trends Analysis Report By Solution, By Deployment (On-premise, Cloud), By Enterprise Size, By End-use, By Region And Segment Forecasts, 2023 - 2030
Topics: CRM, Cloud Computing
| Customer Communications Management Market
Topics: CRM, E-Mail, Wireless Messaging
Regions: Global
| Customer Communications Management Global Market Report 2022: Ukraine-Russia War Impact
Topics: CRM, Cloud Computing
Regions: Russia, Ukraine, Global
| Business Analytics & Enterprise Software Market Covering ERP Software; CRM Software; Other Software; BI Software; SCM Software; Global Summary 2022
Topics: CRM, CRM & Customer Service
Regions: Global
| Global Customer Journey Analytics Market (2022-2027) by Component, Organization Size, Deployment Mode, Data Source, Application, Vertical, and Geography, IGR Competitive Analysis, Impact of Covid-19, Ansoff Analysis
Topics: CRM, COVID-19/Coronavirus, Internet of Things IoT, Social Networking
Regions: Global
| Field Service Management Market with COVID-19 Impact Analysis, by Component (Solution and Services), Organization Size (SMEs and Large Enterprises), Deployment Mode (On-premise and Cloud), Vertical, and Region - Global Forecast to 2026
Topics: Small & Medium Business (SMB), CRM, COVID-19/Coronavirus, Cloud Computing
Regions: Global
| Frost Radar™: North American Mobile Field Service Management Market, 2022
Topics: Smart Phone, CRM
Regions: North America
| Enterprise A2P SMS Market Forecasts to 2028 – Global Analysis By Deployment (On- Premises and Cloud), Traffic (Multi-country and National), Application (Promotional Campaigns, Pushed Content Services, Interactive Services, Customer Relationship Management
Topics: CRM, Cloud Computing, Wireless Messaging
Regions: Global
| Customer Journey Mapping Software Global Market Report 2022: Ukraine-Russia War Impact
Topics: CRM
Regions: Russia, Ukraine, Global
| Artificial Intelligence in Retail Market: Market Segments: By Technology (Natural Language Processing, Machine Learning and Deep Learning, and Others); By Deployment (Cloud and On-Premise); By Solution (Visual Search, Virtual Assistant, Product Recommenda
Topics: Advertising, CRM, Cloud Computing, Internet of Things IoT, Technology, Surveillance, Big Data
Regions: Global
| Global Insurance CRM Software Market Research Report 2022 - Market Size, Current Insights and Development Trends
Topics: CRM, Technology, Cloud Computing
Regions: Global
| Europe Customer Experience Management Market Forecast to 2028 – COVID-19 Impact and Regional Analysis – by Component (Solution and Service), Deployment Mode (On Premise and Cloud based), Organization Size (Small and Medium Enterprises (SMEs) and Large Ent
Topics: Call Centers, CRM, COVID-19/Coronavirus, E-Mail, Cloud Computing
Regions: Europe
| Customer Loyalty in Apparel - Thematic Research
Topics: CRM, Consumer Loyalty, E-Commerce & Online Retailing, Apparel Retailing
| Customer Data Platform Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Topics: CRM, COVID-19/Coronavirus
| Global Real Estate CRM Software Market Research Report 2022 - Market Size, Current Insights and Development Trends
Topics: CRM, General Real Estate, Residential
Regions: Global
| Global CRM Software Market Research Report 2022 - Market Size, Current Insights and Development Trends
Topics: CRM
Regions: Global
| Global Hotel CRM Software Market Research Report 2022 - Market Size, Current Insights and Development Trends
Topics: CRM, Hotels & Lodging
Regions: Global
| Customer Experience at the Core of Digital Transformation in Banking, Financial Services, and Insurance, 2022
Topics: Banking, CRM, eCRM, Technology
| Vietnam Software as a Service Market, By Business Application (Marketing, Customer Relationship Management, Business Operations, Finance, Database Management, Enterprise Resource Planning, Others), By Offering (Horizontal SaaS, Vertical SaaS), By Organiza
Topics: Marketing, CRM, Cloud Computing, Enterprise Computing, Application Software
Regions: Vietnam
| CRM Market in India 2022
Topics: CRM, CRM & Customer Service
Regions: India
| Healthcare CRM Market Size, Share & Trends Analysis Report By Product, By End-use, By Application (Community Outreach, Case Coordination & Management), By Technology, By Region, And Segment Forecasts, 2022 - 2030
Topics: CRM, COVID-19/Coronavirus, Home Healthcare, Hospitals & Clinics, Telemedicine, EMR (Electronic Medical Record), CRM & Customer Service
| Business Analytics & Enterprise Software Market covering ERP Software; BI Software; CRM Software; SCM Software; Other Software; Global Summary 2021: Covid 19 Impact and Recovery
Topics: CRM, COVID-19/Coronavirus, CRM & Customer Service
Regions: Global
| Global Queue Management System Market Analysis 2021
Topics: Small & Medium Business (SMB), CRM, Sensors, Cloud Computing, General Retailing, Technology
Regions: Global
| 2022-2029 Global Queue Management System Professional Market Research Report, Analysis from Perspective of Segmentation (Competitor Landscape, Type, Application, and Geography)
Topics: Small & Medium Business (SMB), CRM, Sensors, Cloud Computing, Technology
Regions: Global
| Global Voice of the Customer (VoC) Analytics Growth Opportunities
Topics: CRM
Regions: Global
| Top 10 Takeaways from the 18th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange
Topics: CRM
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