Recent CRM Research for January 2025
Service Analytics
Topics: CRM
| Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2022
Topics: CRM, Internet of Things IoT, Outsourcing
Regions: South America
| Frost Radar™: Australia Customer Experience Outsourcing Services, 2022
Topics: Business Outsourcing, CRM, Outsourcing
Regions: Australia
| United States Customer Technical Support Services Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Topics: Smart Phone, General Consumer Electronics, CRM, COVID-19/Coronavirus, General Internet Applications, Cloud Computing, Web Hosting, Wireless Messaging
Regions: United States
| Customer Relationship Management Market Size, Share, & Trends Analysis Report By Solution, By Deployment (On-premise, Cloud), By Enterprise Size, By End-use, By Region And Segment Forecasts, 2023 - 2030
Topics: CRM, Cloud Computing
| Customer Communications Management Market
Topics: CRM, E-Mail, Wireless Messaging
Regions: Global
| Customer Communications Management Global Market Report 2022: Ukraine-Russia War Impact
Topics: CRM, Cloud Computing
Regions: Russia, Ukraine, Global
| Global Customer Communications Management Software Market Research Report 2022 - Market Size, Current Insights and Development Trends
Topics: CRM
Regions: Global
| Frost Radar™: European Customer Experience Outsourcing Services, 2023
Topics: Business Outsourcing, CRM, Internet of Things IoT, Outsourcing
Regions: Europe
| Business Analytics & Enterprise Software Market Covering ERP Software; CRM Software; Other Software; BI Software; SCM Software; Global Summary 2022
Topics: CRM, CRM & Customer Service
Regions: Global
| Global Customer Journey Analytics Market (2022-2027) by Component, Organization Size, Deployment Mode, Data Source, Application, Vertical, and Geography, IGR Competitive Analysis, Impact of Covid-19, Ansoff Analysis
Topics: CRM, COVID-19/Coronavirus, Internet of Things IoT, Social Networking
Regions: Global
| Retail Cloud Global Market Report 2022: Ukraine-Russia War Impact
Topics: CRM, Supply Chain Management, Cloud Computing
Regions: Russia, Ukraine, Global
| Field Service Management Market with COVID-19 Impact Analysis, by Component (Solution and Services), Organization Size (SMEs and Large Enterprises), Deployment Mode (On-premise and Cloud), Vertical, and Region - Global Forecast to 2026
Topics: Small & Medium Business (SMB), CRM, COVID-19/Coronavirus, Cloud Computing
Regions: Global
| Frost Radar™: North American Mobile Field Service Management Market, 2022
Topics: Smart Phone, CRM
Regions: North America
| Enterprise A2P SMS Market Forecasts to 2028 – Global Analysis By Deployment (On- Premises and Cloud), Traffic (Multi-country and National), Application (Promotional Campaigns, Pushed Content Services, Interactive Services, Customer Relationship Management
Topics: CRM, Cloud Computing, Wireless Messaging
Regions: Global
| Customer Journey Mapping Software Global Market Report 2022: Ukraine-Russia War Impact
Topics: CRM
Regions: Russia, Ukraine, Global
| Artificial Intelligence in Retail Market: Market Segments: By Technology (Natural Language Processing, Machine Learning and Deep Learning, and Others); By Deployment (Cloud and On-Premise); By Solution (Visual Search, Virtual Assistant, Product Recommenda
Topics: Advertising, CRM, Cloud Computing, Internet of Things IoT, Technology, Surveillance, Big Data
Regions: Global
| Global Insurance CRM Software Market Research Report 2022 - Market Size, Current Insights and Development Trends
Topics: CRM, Technology, Cloud Computing
Regions: Global
| Europe Customer Experience Management Market Forecast to 2028 – COVID-19 Impact and Regional Analysis – by Component (Solution and Service), Deployment Mode (On Premise and Cloud based), Organization Size (Small and Medium Enterprises (SMEs) and Large Ent
Topics: Call Centers, CRM, COVID-19/Coronavirus, E-Mail, Cloud Computing
Regions: Europe
| Customer Loyalty in Apparel - Thematic Research
Topics: CRM, Consumer Loyalty, E-Commerce & Online Retailing, Apparel Retailing
| Customer Data Platform Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Topics: CRM, COVID-19/Coronavirus
| Global Real Estate CRM Software Market Research Report 2022 - Market Size, Current Insights and Development Trends
Topics: CRM, General Real Estate, Residential
Regions: Global
| Global CRM Software Market Research Report 2022 - Market Size, Current Insights and Development Trends
Topics: CRM
Regions: Global
| Global Hotel CRM Software Market Research Report 2022 - Market Size, Current Insights and Development Trends
Topics: CRM, Hotels & Lodging
Regions: Global
| Customer Experience at the Core of Digital Transformation in Banking, Financial Services, and Insurance, 2022
Topics: Banking, CRM, eCRM, Technology
| Vietnam Software as a Service Market, By Business Application (Marketing, Customer Relationship Management, Business Operations, Finance, Database Management, Enterprise Resource Planning, Others), By Offering (Horizontal SaaS, Vertical SaaS), By Organiza
Topics: Marketing, CRM, Cloud Computing, Enterprise Computing, Application Software
Regions: Vietnam
| CRM Market in India 2022
Topics: CRM, CRM & Customer Service
Regions: India
| Healthcare CRM Market Size, Share & Trends Analysis Report By Product, By End-use, By Application (Community Outreach, Case Coordination & Management), By Technology, By Region, And Segment Forecasts, 2022 - 2030
Topics: CRM, COVID-19/Coronavirus, Home Healthcare, Hospitals & Clinics, Telemedicine, EMR (Electronic Medical Record), CRM & Customer Service
| Business Analytics & Enterprise Software Market covering ERP Software; BI Software; CRM Software; SCM Software; Other Software; Global Summary 2021: Covid 19 Impact and Recovery
Topics: CRM, COVID-19/Coronavirus, CRM & Customer Service
Regions: Global
| Global Queue Management System Market Analysis 2021
Topics: Small & Medium Business (SMB), CRM, Sensors, Cloud Computing, General Retailing, Technology
Regions: Global
| 2022-2029 Global Queue Management System Professional Market Research Report, Analysis from Perspective of Segmentation (Competitor Landscape, Type, Application, and Geography)
Topics: Small & Medium Business (SMB), CRM, Sensors, Cloud Computing, Technology
Regions: Global
| Global Voice of the Customer (VoC) Analytics Growth Opportunities
Topics: CRM
Regions: Global
| Top 10 Takeaways from the 18th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange
Topics: CRM
| Software As A Service (SaaS) Global Market Opportunities And Strategies To 2030: COVID-19 Impact and Recovery
Topics: CRM, COVID-19/Coronavirus, Cloud Computing, Enterprise Computing, Application Software
Regions: Global
| Global Software As a Service (SaaS) Market, By Deployment Type(Public Cloud, Hybrid Cloud, Private Cloud), By Organization Size (SMEs, Large Enterprises), By Application (Customer Relationship Management, Human Resource Management, Financial Management, S
Topics: Small & Medium Business (SMB), CRM, Cloud Computing, Enterprise Computing, Application Software
Regions: Global
| Global Software as a Service (SaaS) Market, By Deployment Type (Public Cloud, Hybrid Cloud & Private Cloud), By Organization Size (SMEs & Large Enterprises), By Application (Customer Relationship Management, Human Resource Management, Content Communicatio
Topics: CRM, Cloud Computing, Enterprise Computing
Regions: Global
| Customer Success Platforms Market by Component, Application (Sales and Marketing Optimization, Risk and Compliance Management, Reporting and Analytics), Deployment Mode, Organization Size, Vertical, and Region - Global Forecast to 2025
Topics: Marketing, CRM, Social Networking
Regions: Global
| Healthcare IT Market Size By Solution (Radiology Information Systems, Electronic Health Record, Picture Archiving and Communication Systems, Computerized Physician Order Entry, Vendor Neutral Archives, mHealth, Healthcare Analytics, Telehealth, Supply Cha
Topics: CRM, COVID-19/Coronavirus, Hospitals & Clinics, General Facilities, Physicians' Offices, Telemedicine, Internet & e-Health, EMR (Electronic Medical Record), Pharmacy & Distribution, Drug Stores
| Global Enterprise Resource Planning Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Topics: CRM, COVID-19/Coronavirus, Cloud Computing, General IT Services, Warehouse & Storage, Enterprise Computing
Regions: Global
| CRM Analytics Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)
Topics: CRM, COVID-19/Coronavirus, CRM & Customer Service
| Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2021
Topics: Business Outsourcing, Call Centers, CRM, Outsourcing
Regions: South America
| Digital Customer Journey Analytics Provide a Hyper Personalized Customer Experience
Topics: CRM, Customer Service, Social Networking
| Content Intelligence Market Forecasts to 2028 – Global Analysis By Platform (Big Data, Artificial Intelligence), Component (Software, Services), End User (Manufacturing, Media & Entertainment) and By Geography
Topics: CRM, Content Management, Internet of Things IoT, Big Data
Regions: Global
| IoT Analytics Market Report: Trends, Forecast and Competitive Analysis
Topics: CRM, Sensors, Internet of Things IoT, General Utilities
| Global Customer Relationship Management Market By Component (Software and Services), By Enterprise Size (Large Enterprises and Small & Medium Enterprises), By Deployment Type (Cloud and On-premise), By Application (Customer Service, Customer Experience Ma
Topics: Marketing, Technology, CRM, Customer Service, Cloud Computing, CRM & Customer Service
Regions: Global
| Customer Experience Management Study—Malaysian Banking Sector 2021
Topics: Banking, CRM
Regions: Malaysia
| Should You Replace Your Facility and Maintenance Request System with Enterprise Service Management?
Topics: CRM, General IT Services
| CRM Software Global Market Report 2021: COVID 19 Impact and Recovery to 2030
Topics: CRM, COVID-19/Coronavirus
Regions: Global
| Text Analytics: Global Markets
Topics: Marketing, CRM, COVID-19/Coronavirus, Technology, E-Mail, Cloud Computing, General IT Services, Network Security, Big Data, Social Networking
Regions: Global
| What Revenue Cloud Tells Us About Salesforce and the CRM Market in Europe
Topics: CRM, Cloud Computing
Regions: United States, Europe
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