Recent CRM Research for November 2024
BRIC Countries (Brazil, Russia, India, China) BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Business Outsourcing, CRM
Regions: China, India, Russia, Brazil
| North America BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Accounting, Business Outsourcing, CRM, General Human Resources
Regions: North America
| Global Enterprise Software Market Size study & Forecast, by Type (Enterprise Resource Planning (ERP) Software, Business Intelligence Software, Content Management Software, Supply Chain Management Software, Customer Relationship Management Software, Others
Topics: CRM, Supply Chain Management, Electronic Money, Content Management, Cloud Computing, Internet of Things IoT, Enterprise Computing, Application Software
Regions: Global
| Artificial Intelligence (AI) in BFSI Market Size By Component (Solution [Chatbot, Customer Behavior Analytics, Customer Relationship Management (CRM), Data Analytics & Visualization, Fraud Detection], Service [Professional Service, Managed Service]), By T
Topics: Wealth Management, Call Centers, CRM, Customer Service, COVID-19/Coronavirus, Online Security, Online Insurance, Technology, Internet of Things IoT, Network Security, Security, CRM & Customer Service, Big Data, Interactive Voice Response (IVR), Wireless Messaging
Regions: Global
| Sales Intelligence
Topics: Marketing, Technology, CRM
Regions: Global
| Serverless Architecture Market Forecasts to 2028 – Global Analysis By Component (Monitoring, Analytics and Other Components), Deployment Model (Private Cloud, Public Cloud and Hybrid), Organization Size (SMEs and Large Enterprises), Software Type (Backend
Topics: Small & Medium Business (SMB), Servers & Mainframes, CRM, Cloud Computing, Application Software
Regions: Global
| Digital Business Support Systems
Topics: CRM, General Telecommunications, Telecom Networks
| Business Process Management Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028
Topics: General Business Services & Administration, CRM, Cloud Computing, General IT Services
Regions: Global
| Global Cloud CRM Market Growth (Status and Outlook) 2023-2029
Topics: CRM, Cloud Computing
Regions: Global
| Conversational AI is Now the Heart of Customer Experience
Topics: CRM, Internet of Things IoT
| Europe Cloud Crm Market - Growth, Trends, Covid-19 Impact, and Forecasts (2023 - 2028)
Topics: CRM, COVID-19/Coronavirus, Cloud Computing, CRM & Customer Service
Regions: Europe
| Social Customer Relationship Management (CRM)
Topics: CRM, CRM & Customer Service
| Telecom Analytics
Topics: CRM
Regions: Global
| Mobile CRM Software Global Market Report 2023
Topics: CRM, CRM & Customer Service
Regions: Global
| Healthcare CRM Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028
Topics: CRM, EMR (Electronic Medical Record), CRM & Customer Service
Regions: Global
| Customer Journey Analytics Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028
Topics: CRM, Internet of Things IoT, Social Networking
Regions: Global
| Global Customer Relationship Management Growth Opportunities, 2022
Topics: CRM
Regions: Global
| Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2022
Topics: Business Outsourcing, CRM, Outsourcing
Regions: Asia, Oceania
| Global Enterprise Customer Communications Management Market Growth (Status and Outlook) 2023-2029
Topics: CRM
Regions: Global
| Sales Force Automation (SFA)
Topics: CRM
Regions: Global
| CRM Software
Topics: CRM, CRM & Customer Service
| Global Microsoft Dynamics CRM Consulting Service Market Growth (Status and Outlook) 2023-2029
Topics: CRM, CRM & Customer Service, Software & Services Company Reports
Regions: Global
| Global Customer Engagement Solutions Market - 2023-2030
Topics: Smart Phone, Mobile Computing & Portables, CRM, Social Networking
Regions: Global
| Global Cloud Data Warehouse Market 2023-2027
Topics: CRM, Cloud Computing, Internet of Things IoT
Regions: Global
| 2022 Global Forecast for All-In-One Crm Software Market (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, CRM & Customer Service
Regions: Global
| 2022 Global: Customer Analytics - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
| Big Data Market Outlook and Forecasts 2021 – 2028
Topics: CRM, Cloud Computing, Internet of Things IoT, Big Data, Social Networking
| Worldwide Customer Relationship Management Applications Software Market Shares, 2020: The Traditional Players Continue to Dominate
Topics: CRM
Regions: Global
| Employee Empowerment in the Hybrid Workplace: A European Future-of-Work View
Topics: CRM, IT Spending
Regions: Europe
| 2022 Global: Customer Data Platform - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
| 2022 Global: Customer Engagement Solutions - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
| 2022 Global: Customer Journey Analytics - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
| 2022 Global: System Of Insight - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
| The 2023-2028 World Outlook for Cloud CRM
Topics: CRM, Cloud Computing, CRM & Customer Service
Regions: Global
| Worldwide Marketing Campaign Management Software Market Shares, 2021: Midmarket Gets Big Money
Topics: Marketing, CRM, Content Management
Regions: Global
| IDC PlanScape: Future of Customer Experience — Developing a Video Content Strategy
Topics: Marketing, CRM, Content Management
| BPO Services Retail Global Industry Almanac - Market Summary, Competitive Analysis and Forecast to 2025
Topics: Business Outsourcing, CRM
Regions: Global
| IDC PeerScape: Practices for Using Mobile Technology to Better Engage Customers and Employees
Topics: CRM, IT Spending, Enterprise Computing
| Key Factors to Optimize Revenue Return from Investing in Customer Experience Improvement
Topics: CRM
| Pandora Drives Revenue Growth and CX Improvement Through Digital-Enabled Business Transformation
Topics: CRM
| Japan Unified Communications and Collaborative Workspace Shares, 2021: From Hybrid Work to Omni-Work
Topics: CRM, Audio, Video and Teleconferencing
Regions: Japan
| Ingram Micro's Approach in Enabling Customer Success and Automation with Its Partners
Topics: CRM, E-Commerce & IT Outsourcing Company Reports
| The 2023-2028 World Outlook for Customer Engagement Solutions
Topics: CRM
Regions: Global
| European CRM Application Vendor Shares, 2020
Topics: CRM, CRM & Customer Service
Regions: Europe
| Europe CRM Applications 2021–2025 Forecast
Topics: CRM, CRM & Customer Service
Regions: Europe
| Worldwide Customer Service Applications Software Market Shares, 2020: Resiliency in Customer Care
Topics: CRM, Customer Service, CRM & Customer Service
Regions: Global
| Worldwide Customer Relationship Management Applications Software Market Shares, 2021: Salesforce Continues to Lead the Growth Across CRM Applications
Topics: CRM, CRM & Customer Service
Regions: Global
| Worldwide Digital Commerce Applications Forecast, 2022–2026: Channels Evolve into Experiential Commerce Wonderland
Topics: CRM
Regions: Global
| IDC PeerScape: Practices to Successfully Implement Immersive Technologies in Retail
Topics: 3D, Virtual Reality, CRM, E-Commerce & Online Retailing, Technology
| The 2023-2028 World Outlook for Customer Interaction Services
Topics: CRM
Regions: Global
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