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Recent CRM Research for April 2025


Future of Customer Experience: Who Do Enterprises See as Their Most Strategic Partner for CX Transformation?
Topics: Virtual Reality, CRM, Cloud Computing, Internet of Things IoT
e& enterprise's Analyst Day, 2023: On the Journey from Telco to Techco
Topics: CRM, Internet of Things IoT, Network Security, Application Software
Global CRM Market 2023-2027
Topics: CRM, CRM & Customer Service
Regions: Global
KPN Industry Analyst Day 2022
Topics: CRM
Bigtincan Extends Revenue Intelligence Capabilities with Acquisition of SalesDirector.ai
Topics: Marketing, CRM
Highlights from NRF 2023: Retail's Big Show
Topics: CRM, IT Spending, E-Commerce & Online Retailing
Market Perspective: Healthtech DNBs in India and Opportunities for IT Providers
Topics: CRM, Internet of Things IoT, Manufacturing & Packaging
Regions: India
Unicorn Digital-Native Businesses' Journey and Best Practices in Asia/Pacific
Topics: CRM, Cloud Computing
Regions: Asia, Oceania
Enterprise Perceptions of the Importance of Software Vendor Customer Success Services
Topics: CRM, IT Spending
Turning Data into Social Value for Sustainable and Responsible Retail
Topics: CRM, IT Spending
The Field Service Experience Boosts the Next Sale
Topics: CRM, Internet of Things IoT
AI and the Future of Consumer-Generated Content
Topics: CRM, Internet of Things IoT
Significant Recent Announcements in the Voice of the Customer Market
Topics: CRM, Internet of Things IoT
Exploring the Versatility of CPaaS: Use Cases Across Vertical Industries
Topics: CRM
"Voice of the Customer" Programs: Where Are They Today? More Importantly, Where Are They Going?
Topics: CRM, Internet of Things IoT, IT Spending, VOIP
Driving Healthcare Consumer Experience and Engagement Through Technology
Topics: CRM, Internet of Things IoT, IT Spending
Customer Data Platforms: Foundation for the Future of Customer Experience
Topics: CRM, IT Spending
Global Cloud Data Warehouse Market 2023-2027
Topics: CRM, Cloud Computing, Internet of Things IoT
Regions: Global
2022 Global: Customer Analytics - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
2022 Global: Customer Data Platform - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
2022 Global: Customer Engagement Solutions - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
2022 Global: Customer Journey Analytics - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
2022 Global: System Of Insight - Innovative Markets Forecast (2028) report
Topics: CRM
Regions: Global
The 2023-2028 World Outlook for Cloud CRM
Topics: CRM, Cloud Computing, CRM & Customer Service
Regions: Global
The 2023-2028 World Outlook for Customer Engagement Solutions
Topics: CRM
Regions: Global
The 2023-2028 World Outlook for Customer Interaction Services
Topics: CRM
Regions: Global
The 2023-2028 World Outlook for Customer Information Systems
Topics: CRM
Regions: Global
The 2023-2028 World Outlook for Customer Experience Management
Topics: CRM
Regions: Global
The 2023-2028 World Outlook for Customer Experience Platforms
Topics: CRM
Regions: Global
2022 Customer Relations Business Process Management Services Global Market Size & Growth Report with COVID-19 Impact
Topics: CRM, COVID-19/Coronavirus
Regions: Global
The 2023-2028 World Outlook for Telecom CRM, E-Commerce, and Analytics
Topics: CRM, Telecommunications Equipment, General Telecommunications
Regions: Global
2022 Customer Relations Business Process Management Services Global Market Size & Growth Report with Updated Forecasts
Topics: CRM
Regions: Global
2022 Global Forecast for Customer Success Platforms (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, Cloud Computing
Regions: Global
2022 Global Forecast for Customer Journey Analytics (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, Big Data, Social Networking
Regions: Global
2022 Global Forecast for Customer Analytics (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, Big Data, Social Networking
Regions: Global
2022 Global Forecast for Customer Engagement Solutions (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Smart Phone, Call Centers, CRM
Regions: Global
2022 Global Forecast for Retail Analytics (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Marketing, CRM, Technology, Big Data
Regions: Global
2022 Global Forecast for Sales Enablement Platform (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: Marketing, CRM, Technology
Regions: Global
2022 Global Forecast for All-In-One Crm Software Market (2023-2028 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, CRM & Customer Service
Regions: Global
2023 Global Forecast for Customer Data Platform Market (2024-2029 Outlook)-High Tech & Emerging Markets Report
Topics: Marketing, CRM
Regions: Global
Big Data Market Outlook and Forecasts 2021 – 2028
Topics: CRM, Cloud Computing, Internet of Things IoT, Big Data, Social Networking
Worldwide Customer Relationship Management Applications Software Market Shares, 2020: The Traditional Players Continue to Dominate
Topics: CRM
Regions: Global
Employee Empowerment in the Hybrid Workplace: A European Future-of-Work View
Topics: CRM, IT Spending
Regions: Europe
France BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Accounting, Business Outsourcing, CRM, General Human Resources
Regions: France
Indonesia BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Accounting, Business Outsourcing, CRM, General Human Resources
Regions: Indonesia
Japan BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Accounting, Business Outsourcing, CRM, General Human Resources
Regions: Japan
Singapore BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Accounting, Business Outsourcing, CRM, General Human Resources
Regions: Singapore
United States (US) BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Accounting, Business Outsourcing, CRM, General Human Resources
Regions: United States
Worldwide Marketing Campaign Management Software Market Shares, 2021: Midmarket Gets Big Money
Topics: Marketing, CRM, Content Management
Regions: Global
IDC PlanScape: Future of Customer Experience — Developing a Video Content Strategy
Topics: Marketing, CRM, Content Management


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