Recent CRM Research for December 2024
Global CRM Market 2023-2027
Topics: CRM, CRM & Customer Service
Regions: Global
| Customer Self-Service Software Global Market Briefing 2023
Topics: CRM, Cloud Computing
Regions: Global
| KPN Industry Analyst Day 2022
Topics: CRM
| Bigtincan Extends Revenue Intelligence Capabilities with Acquisition of SalesDirector.ai
Topics: Marketing, CRM
| Highlights from NRF 2023: Retail's Big Show
Topics: CRM, IT Spending, E-Commerce & Online Retailing
| Market Perspective: Healthtech DNBs in India and Opportunities for IT Providers
Topics: CRM, Internet of Things IoT, Manufacturing & Packaging
Regions: India
| Unicorn Digital-Native Businesses' Journey and Best Practices in Asia/Pacific
Topics: CRM, Cloud Computing
Regions: Asia, Oceania
| Enterprise Perceptions of the Importance of Software Vendor Customer Success Services
Topics: CRM, IT Spending
| Turning Data into Social Value for Sustainable and Responsible Retail
Topics: CRM, IT Spending
| The Field Service Experience Boosts the Next Sale
Topics: CRM, Internet of Things IoT
| AI and the Future of Consumer-Generated Content
Topics: CRM, Internet of Things IoT
| Significant Recent Announcements in the Voice of the Customer Market
Topics: CRM, Internet of Things IoT
| Exploring the Versatility of CPaaS: Use Cases Across Vertical Industries
Topics: CRM
| "Voice of the Customer" Programs: Where Are They Today? More Importantly, Where Are They Going?
Topics: CRM, Internet of Things IoT, IT Spending, VOIP
| Driving Healthcare Consumer Experience and Engagement Through Technology
Topics: CRM, Internet of Things IoT, IT Spending
| Customer Data Platforms: Foundation for the Future of Customer Experience
Topics: CRM, IT Spending
| Future of Customer Experience: Who Do Enterprises See as Their Most Strategic Partner for CX Transformation?
Topics: Virtual Reality, CRM, Cloud Computing, Internet of Things IoT
| e& enterprise's Analyst Day, 2023: On the Journey from Telco to Techco
Topics: CRM, Internet of Things IoT, Network Security, Application Software
| BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Marketing, Business Outsourcing, CRM
Regions: Global
| Advanced Analytics
Topics: CRM, Big Data
| Customer Communication Management (CCM)
Topics: CRM, Customer Service
| Sales Intelligence Solutions
Topics: Marketing, Technology, CRM
Regions: Global
| Healthcare CRM
Topics: CRM, EMR (Electronic Medical Record)
| Global Enterprise Resource Planning Market Research Report 2022-2032
Topics: CRM, Supply Chain Management, General Human Resources
Regions: Global
| CRM Analytics
Topics: CRM, CRM & Customer Service
| CRM Outsourcing
Topics: CRM, Outsourcing
Regions: Global
| Vietnam Software as a Service Market By Business Application (Sales & Marketing, Customer Relationship Management, Business Operations, Finance, Database Management, Enterprise Resource Planning, Others), By Offering (Horizontal SaaS, Vertical SaaS), By O
Topics: Marketing, CRM, Cloud Computing, Databases, Enterprise Computing, Application Software
Regions: Vietnam
| Frost Radar™: Customer Relationship Management Software, 2023
Topics: Call Centers, CRM, Application Software
| Service Analytics
Topics: CRM
| Saudi Arabia CRM Software Market By Deployment (On-Premises, Cloud), By Enterprise (Large Enterprise, SMEs), By Application (Marketing and Sales Automation, Customer Management, Lead Generation & Customer Retention, Others), By Vertical (BFSI, Manufacturi
Topics: Marketing, CRM, Cloud Computing, General IT Services, Processes, CRM & Customer Service
Regions: Saudi Arabia
| Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2022
Topics: CRM, Internet of Things IoT, Outsourcing
Regions: South America
| Global Customer Communications Management Software Market Research Report 2022 - Market Size, Current Insights and Development Trends
Topics: CRM
Regions: Global
| Frost Radar™: European Customer Experience Outsourcing Services, 2023
Topics: Business Outsourcing, CRM, Internet of Things IoT, Outsourcing
Regions: Europe
| Retail Cloud Global Market Report 2022: Ukraine-Russia War Impact
Topics: CRM, Supply Chain Management, Cloud Computing
Regions: Russia, Ukraine, Global
| Revenue Enablement as the Next Step in the Enablement Journey
Topics: Marketing, CRM
| Trends in Collaboration, Communities, Conferencing, and Events
Topics: CRM, IT Spending
| Monitoring Kyndryl's Performance in 2023
Topics: CRM, E-Commerce & IT Outsourcing Company Reports
| IDC PlanScape: Future of Customer Experience — Implementing Customer Experience Suites Using a CX Services Partner
Topics: CRM, IT Spending
| Firms Make Progress in Resolving Customer Data Silos, But the Lack of Enterprise Customer Centricity Remains Unaddressed
Topics: CRM
| What We Learned About Retail Experiential Operations at the 2023 NRF Big Show
Topics: CRM, Internet of Things IoT, IT Spending
| Intelligent Retail Decision Making at NRF 2023
Topics: CRM, IT Spending, E-Commerce & Online Retailing
| End-User Perceptions of the Value Delivery of Software Vendor Customer Success Services
Topics: CRM, IT Spending
| GoTo Democratizes Digital Channel by Bringing the Capabilities to SMBs
Topics: Small & Medium Business (SMB), CRM
| Buyer Case Study: Customer Experience Transformation — A Top Business Priority for Federal Bank
Topics: Banking, CRM, IT Spending, General IT Services
| Asia/Pacific CRM Application Market Shares, 1H22: Salesforce Dominates While Shopify Climbs
Topics: CRM, CRM & Customer Service
Regions: Asia
| Pricing Excellence Buyer Case Study: Promotional Product Wholesaler Improves Company Profit, Efficiency, and Customer Experience with Zilliant
Topics: CRM, E-Commerce & Online Retailing
| Salesforce Vendor Profile: Addressing Holistic Human Services Through Composable Case Management
Topics: CRM, Services, Cloud Computing
| Avaya Keeps Its Eye on the Prize and Views the Restructuring Support Agreement and Expedited Chapter 11 Process as Critical Steps in Its Software and Support Solutions Future
Topics: CRM, Telecommunications Company Reports
| G8 Countries BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Business Outsourcing, CRM
Regions: Germany, United Kingdom, Canada, United States
| BRIC Countries (Brazil, Russia, India, China) BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Topics: Business Outsourcing, CRM
Regions: China, India, Russia, Brazil
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