Tablet repair refers to the process of fixing or restoring the functionality of a tablet device. This may consist of hardware and software troubles. Some common hardware issues that can require restoration encompass a broken screen, malfunctioning, or broken motherboard. Software program troubles may include viruses, malware, or corrupted files that cause the tablet to run slowly or not function nicely. Tablet repair can be executed via a professional repair service or by the owner of the laptop. Some maintenance can be enormously simple and performed at home, while others may require specialized tools and expertise.
The tablet repair market is expected to grow at a steady rate of around 6.50% owing to the increased penetration of online businesses. In recent years, the world has witnessed a significant shift towards online businesses. Global e-commerce sales reached USD 4.891 trillion worldwide in 2021. Global e-commerce sales are predicted to show 20% growth, representing a huge number for business and certainly a steady trend with no signs of decline in the near future. Online sales are expected to show a rising trend and take a larger piece of the retail pie. By 2024, it is estimated that global retail e-commerce sales will reach USD 7 trillion. The overall e-commerce share of retail sales will represent 21.8%.
The increased penetration of online businesses has had a significant impact on the tablet repair industry in several ways:
1. Increased demand for remote repair services: With more people working and conducting business online, there has been an increased demand for remote repair services that allow customers to have their tablets repaired without having to physically visit a repair shop. This has created new opportunities for tablet repair shops to offer remote repair services and has also led to the development of new technologies and tools that enable remote repairs.
2. Changes in customer behavior: The increased use of online platforms and digital services has also changed the way that customers approach tablet repairs. Customers may be more likely to do their own research and try to fix problems themselves before seeking professional help, or they may be more willing to try out new repair services and technologies. This has created new challenges for tablet repair shops, which need to be able to adapt to changing customer preferences and expectations.
3. Competition from online repair services: The increased availability of online repair services has also created more competition for traditional tablet repair shops. Online repair services may be able to offer lower prices or faster turnaround times, which can make it difficult for brick-and-mortar repair shops to compete.
Therefore, the increased penetration of online businesses drives the tablet repair market.
Based on components, the market is bifurcated into software and hardware. The hardware segment led the market in 2022. It involves replacing one or more tablet components, such as storage memory, and battery, to fix a problem or improve the device's performance. Additionally, the complexity of modern-day tablet hardware makes prognosis and repair more difficult, resulting in a greater demand for skilled technicians and specialized tools. Moreover, the high cost of changing certain hardware components, which include displays and batteries, can cause a longer repair time and higher labor expenses, further solidifying the importance of the hardware segment inside the laptop repair market.
Based on product type, the market is segmented into screen repair and replacement, battery repair and replacement, button and jack repair and replacement, camera, and sensor repair and replacement, and others. The screen repair and replacement segment holds the highest revenue in the tablet repair market which includes fixing or replacing the screen of a tablet that has been damaged or is not functioning properly. Moreover, the cost of replacing a tablet display screen can range from several hundred dollars, depending on the model and quality of the device. As an end result, customers are inclined to pay top-rate fees for high-quality display screen maintenance such as OLED screens, driving the revenue of this segment. Additionally, the complexity of display repairs requires specialized skill sets and systems, leading to higher labor costs and further contributing to the segment's dominance in terms of revenue.
Based on the business type, the market is bifurcated into brick-and-mortar stores and company-operated Service centers. Based on the volume, the brick-and-mortar repair stores segment dominated the market in 2022. However, on the revenue, the company-operated service center held a significant share of the market and is expected to showcase the same fashion in the forecast period. The company-operated service centers offer convenient and timely repair services to customers. These centers are typically located in strategic locations, such as major cities and towns, making it easier for customers to access their services. For instance, Apple has a wide network of authorized service providers across the globe, allowing customers to get their iPads repaired quickly and efficiently. Similarly, other companies have their own service centers located in different regions, offering fast turnaround times and hassle-free repair experiences.
For a better understanding of the market adoption of the shipbuilding industry, the market is analyzed based on its worldwide presence in countries such as North America (U.S., Canada, and Rest of North America), Europe (Germany, U.K., France, Italy, Spain, Rest of Europe), Asia-Pacific (China, Japan, India, Rest of Asia-Pacific), Rest of World. The tablet repair market in North America is a rapidly growing industry, driven by the increasing popularity of tablets and the need for their repair and maintenance. With the rise of remote work and online education, the demand for tablet repair services has increased significantly in recent years. The market is highly competitive, with a large number of small and large repair shops, as well as independent technicians, vying for customers. However, this competition also presents opportunities for those who are willing to invest in the necessary skills and equipment to provide high-quality repair services.
Some of the major players operating in the market include Apple Inc., ASUSTeK Computer Inc., Best Buy Co. Inc., Cell Phone Repair Franchise Systems Inc., LG Electronics, Samsung Electronics, HTC Corporation, UBreakiFix, Staymobile, and Motorola.
1 MARKET INTRODUCTION
1.1. Market Definitions
1.2. Main Objective
1.3. Stakeholders
1.4. Limitation
2 RESEARCH METHODOLOGY OR ASSUMPTION
2.1. Research Process of the Tablet Repair Market
2.2. Research Methodology of the Tablet Repair Market
2.3. Respondent Profile
3 MARKET SYNOPSIS
4 EXECUTIVE SUMMARY
5 GLOBAL TABLET REPAIR MARKET COVID-19 IMPACT
6 GLOBAL TABLET REPAIR MARKET REVENUE, 2020-2030F
7 MARKET INSIGHTS BY COMPONENT
7.1. Software
7.2. Hardware
8 MARKET INSIGHTS BY PRODUCT TYPE
8.1. Screen Repair and Replacement
8.2. Battery Repair and Replacement
8.3. Button and Jack Repair and Replacement
8.4. Camera & Sensor Repair and Replacement
8.5. Others
9 MARKET INSIGHTS BY BUSINESS TYPE
9.1. Brick-and-mortar stores
9.2. Company-operated Service center
10 KEY ISSUES TO VANQUISH IN THE TABLET REPAIR MARKET
10.1. Types of Issues
10.1.1. Accidental Damage
10.1.2. Device Longevity
10.1.3. Component Failure
10.1.4. Software Issues
10.1.5. Data Security & Privacy
10.1.6. Others
10.2. Competitive Benchmarking (10 Leading Companies) – Based on Key Issues Faced by Companies