Chatbot Market (Component: Solution and Services; Deployment: On-premise and Cloud; and Enterprise Size: Small & Medium Enterprises and Large Enterprises) - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2022-2031

Chatbot Market (Component: Solution and Services; Deployment: On-premise and Cloud; and Enterprise Size: Small & Medium Enterprises and Large Enterprises) - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2022-2031

Chatbot Market – Scope of Report
TMR’s report on the global chatbot market studies the past as well as the current growth trends and opportunities to gain valuable insights of the indicators of the market during the forecast period from 2022 to 2031. The report provides revenue of the global chatbot market for the period 2017–2031, considering 2021 as the base year and 2031 as the forecast year. The report also provides the compound annual growth rate (CAGR %) of the global chatbot market from 2022 to 2031.

The report has been prepared after an extensive research. Primary research involved bulk of the research efforts, wherein analysts carried out interviews with key opinion leaders, industry leaders, and opinion makers. Secondary research involved referring to key players’ product literature, annual reports, press releases, and relevant documents to understand the chatbot market.

Secondary research also included Internet sources, statistical data from government agencies, websites, and trade associations. Analysts employed a combination of top-down and bottom-up approaches to study various attributes of the global chatbot market.

The report includes an elaborate executive summary, along with a snapshot of the growth behavior of various segments included in the scope of the study. Moreover, the report sheds light on the changing competitive dynamics in the global chatbot market. These serve as valuable tools for existing market players as well as for entities interested in participating in the global chatbot market.

The report delves into the competitive landscape of the global chatbot market. Key players operating in the global chatbot market have been identified and each one of these has been profiled, in terms of various attributes. Company overview, financial standings, recent developments, and SWOT are attributes of players in the global chatbot market profiled in this report.

RESEARCH METHODOLOGY

The research methodology will be a combination of exhaustive primary and secondary research to analyze the market chatbot.

Secondary Research

Secondary research includes a search of company literature, technical writing, patent data, Internet sources, and statistical data from government websites, trade associations, and agencies. This has proven to be the most reliable, effective, and successful approach for obtaining precise data, capturing industry participants’ insights, and recognizing business opportunities.

Secondary research sources that we typically refer, but are not limited to:

Company websites, presentations, annual reports, white papers, technical paper, product brochure
Internal and external proprietary databases and relevant patents
National government documents, statistical databases, and market reports
News articles, press releases, and webcasts specific to companies operating in the market

Specific Secondary Sources:

Industry Sources:
WorldWideScience.org
Elsevier, Inc.
National Institutes of Health (NIH)
PubMed
NCBI
Department of Health Care Service
Trade Data Sources
Trade Map
UN Comtrade
Trade Atlas
Company Information
OneSource Business Browser
Hoover’s
Factiva
Bloomberg
Mergers & Acquisitions
Thomson Mergers & Acquisitions
MergerStat
Profound

Primary Research

During the course of research, we conduct in-depth interviews and discussions with a wide range of key industry participants and opinion leaders. Primary research represents bulk of research efforts, supplemented by extensive secondary research.

We conduct primary interviews on the ongoing basis with industry participants and commentators to validate data and analysis. A typical research interview fulfills the following functions:

Provides first-hand information on market size, market trends, growth trends, competitive landscape, outlook, etc.
Helps in validating and strengthening secondary research findings
Further develops the analysis team’s expertise and market understanding
Primary research involves e-mail interactions, telephonic interviews, as well as face-to-face interviews for each market, category, segment, and sub-segment across geographies

Participants who typically take part in such a process include, but are not limited to:

Industry participants: Marketing/product managers, market intelligence managers, and regional sales managers
Purchasing/Sourcing managers, technical personnel, distributors
Outside experts: Investment bankers, valuation experts, and research analysts specializing in specific markets
Key opinion leaders specializing in different areas corresponding to different industry verticals

List of primary participants, but not limited to:

Advanced Oncotherapy PLC
Danfysik A/S
Hitachi, Ltd.
IBA Worldwide
Mevion Medical Systems, Inc.

Data Triangulation: Information culled from “Secondary & Primary Sources” is cross-checked with “TMR Knowledge Repository”, which is updated every quarter.

Market Estimation: Market size estimations involved in-depth study of product features, technology updates, geographic presence, product demand, sales data (value or volume), historical year-on-year growth, and others. Other approaches were also utilized to derive market size and forecasts. Where no hard data was available, we employed modeling techniques in order to produce comprehensive datasets. A rigorous methodology has been adopted, wherein the available hard data are cross-referenced with the following data types to produce estimates:

Demographic Data: Healthcare expenditure, inflation rates, and others
Industry Indicators: R&D investment, technology stage, and infrastructure, sector growth, and facilities

Market Forecasting: Market forecasts for various segments are derived taking into account drivers, restraints/challenges, and opportunities prevailing in the market and considering advantages/disadvantages of segments/sub-segments over other segments/sub-segments. Business environment, historical sales pattern, unmet needs, competitive intensity, and country-wise surgery data are some of the other pivotal factors, which are considered to derive market forecasts.


1. Preface
1.1. Market Introduction
1.2. Market Segmentation
1.3. Key Research Objectives
2. Assumptions and Research Methodology
2.1. Research Methodology
2.1.1. List of Primary and Secondary Sources
2.2. Key Assumptions for Data Modelling
3. Executive Summary: Global Chatbot Market
4. Market Overview
4.1. Market Definition
4.2. Technology/ Product Roadmap
4.3. Market Factor Analysis
4.3.1. Forecast Factors
4.3.2. Ecosystem/ Value Chain Analysis
4.3.3. Market Dynamics (Growth Influencers)
4.3.3.1. Drivers
4.3.3.2. Restraints
4.3.3.3. Opportunities
4.3.3.4. Impact Analysis of Drivers and Restraints
4.4. COVID-19 Impact Analysis
4.4.1. Impact of COVID-19 on Chatbot Market
4.4.2. End-user Sentiment Analysis: Comparative Analysis on Spending
4.4.2.1. Increase in Spending
4.4.2.2. Decrease in Spending
4.4.3. Short Term and Long Term Impact on the Market
4.5. Market Opportunity Assessment – by Region (North America/ Europe/ Asia Pacific/ Middle East and Africa/ South America)
4.5.1. By Component
4.5.2. By Deployment
4.5.3. By Enterprise Size
4.5.4. By Industry
5. Global Chatbot Market Analysis and Forecast
5.1. Market Revenue Analysis (US$ Mn), 2016-2031
5.1.1. Historic Growth Trends, 2016-2021
5.1.2. Forecast Trends, 2022-2031
5.2. Pricing Model Analysis/ Price Trend Analysis
6. Global Chatbot Market Analysis, by Component
6.1. Overview and Definitions
6.2. Key Segment Analysis
6.3. Chatbot Market Size (US$ Mn) Forecast, by Component, 2018 - 2031
6.3.1. Solution
6.3.1.1. Web-based
6.3.1.2. Mobile
6.3.2. Services
7. Global Chatbot Market Analysis, by Deployment
7.1. Overview and Definitions
7.2. Key Segment Analysis
7.3. Chatbot Market Size (US$ Mn) Forecast, by Deployment, 2018 - 2031
7.3.1. On-premise
7.3.2. Cloud
8. Global Chatbot Market Analysis, by Enterprise Size
8.1. Overview and Definitions
8.2. Key Segment Analysis
8.3. Chatbot Market Size (US$ Mn) Forecast, by Enterprise Size, 2018 - 2031
8.3.1. Small & Medium Enterprises
8.3.2. Large Enterprises
9. Global Chatbot Market Analysis, by Industry
9.1. Overview and Definitions
9.2. Key Segment Analysis
9.3. Chatbot Market Size (US$ Mn) Forecast, by Industry, 2018 - 2031
9.3.1. BFSI
9.3.2. Retail & E-commerce
9.3.3. IT & Telecom
9.3.4. Healthcare
9.3.5. Government
9.3.6. Travel & Hospitality
9.3.7. Others
10. Global Chatbot Market Analysis and Forecasts, by Region
10.1. Key Findings
10.2. Market Size (US$ Mn) Forecast by Region, 2018-2031
10.2.1. North America
10.2.2. Europe
10.2.3. Asia Pacific
10.2.4. Middle East & Africa
10.2.5. South America
11. North America Chatbot Market Analysis and Forecast
11.1. Regional Outlook
11.2. Chatbot Market Size (US$ Mn) Analysis and Forecast, 2018 - 2031
11.2.1. By Component
11.2.2. By Deployment
11.2.3. By Enterprise Size
11.2.4. By Industry
11.3. Chatbot Market Size (US$ Mn) Forecast, by Country, 2018 - 2031
11.3.1. U.S.
11.3.2. Canada
11.3.3. Mexico
12. Europe Chatbot Market Analysis and Forecast
12.1. Regional Outlook
12.2. Chatbot Market Size (US$ Mn) Analysis and Forecast, 2018 - 2031
12.2.1. By Component
12.2.2. By Deployment
12.2.3. By Enterprise Size
12.2.4. By Industry
12.3. Chatbot Market Size (US$ Mn) Forecast, by Country, 2018 - 2031
12.3.1. Germany
12.3.2. UK
12.3.3. France
12.3.4. Italy
12.3.5. Spain
12.3.6. Rest of Europe
13. Asia Pacific Chatbot Market Analysis and Forecast
13.1. Regional Outlook
13.2. Chatbot Market Size (US$ Mn) Analysis and Forecast, 2018 - 2031
13.2.1. By Component
13.2.2. By Deployment
13.2.3. By Enterprise Size
13.2.4. By Industry
13.3. Chatbot Market Size (US$ Mn) Forecast, by Country, 2018 - 2031
13.3.1. China
13.3.2. India
13.3.3. Japan
13.3.4. ASEAN
13.3.5. Rest of Asia Pacific
14. Middle East & Africa Chatbot Market Analysis and Forecast
14.1. Regional Outlook
14.2. Chatbot Market Size (US$ Mn) Analysis and Forecast, 2018 - 2031
14.2.1. By Component
14.2.2. By Deployment
14.2.3. By Enterprise Size
14.2.4. By Industry
14.3. Chatbot Market Size (US$ Mn) Forecast, by Country, 2018 - 2031
14.3.1. Saudi Arabia
14.3.2. The United Arab Emirates
14.3.3. South Africa
14.3.4. Rest of Middle East & Africa
15. South America Chatbot Market Analysis and Forecast
15.1. Regional Outlook
15.2. Chatbot Market Size (US$ Mn) Analysis and Forecast, 2018 - 2031
15.2.1. By Component
15.2.2. By Deployment
15.2.3. By Enterprise Size
15.2.4. By Industry
15.3. Chatbot Market Size (US$ Mn) Forecast, by Country, 2018 - 2031
15.3.1. Brazil
15.3.2. Argentina
15.3.3. Rest of South America
16. Competition Landscape
16.1. Market Competition Matrix, by Leading Players
16.2. Market Revenue Share Analysis (%), by Leading Players (2021)
16.3. Competitive Scenario
16.3.1. List of Emerging, Prominent and Leading Players
16.3.2. Major Mergers & Acquisitions, Expansions, Partnership, Contacts, Deals, etc.
17. Company Profiles
17.1. Amazon Web Cloud, Inc.
17.1.1. Business Overview
17.1.2. Company Revenue
17.1.3. Product Portfolio
17.1.4. Geographic Footprint
17.1.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.2. Artificial Solutions
17.2.1. Business Overview
17.2.2. Company Revenue
17.2.3. Product Portfolio
17.2.4. Geographic Footprint
17.2.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.3. AIVO
17.3.1. Business Overview
17.3.2. Company Revenue
17.3.3. Product Portfolio
17.3.4. Geographic Footprint
17.3.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.4. Creative Virtual Ltd.
17.4.1. Business Overview
17.4.2. Company Revenue
17.4.3. Product Portfolio
17.4.4. Geographic Footprint
17.4.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.5. eGain Corporation
17.5.1. Business Overview
17.5.2. Company Revenue
17.5.3. Product Portfolio
17.5.4. Geographic Footprint
17.5.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.6. Inbenta Holdings Inc.
17.6.1. Business Overview
17.6.2. Company Revenue
17.6.3. Product Portfolio
17.6.4. Geographic Footprint
17.6.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.7. IBM Corporation
17.7.1. Business Overview
17.7.2. Company Revenue
17.7.3. Product Portfolio
17.7.4. Geographic Footprint
17.7.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.8. Google LLC
17.8.1. Business Overview
17.8.2. Company Revenue
17.8.3. Product Portfolio
17.8.4. Geographic Footprint
17.8.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.9. Haptik Technologies Limited
17.9.1. Business Overview
17.9.2. Company Revenue
17.9.3. Product Portfolio
17.9.4. Geographic Footprint
17.9.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.10. Kore.ai, Inc.
17.10.1. Business Overview
17.10.2. Company Revenue
17.10.3. Product Portfolio
17.10.4. Geographic Footprint
17.10.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.11. Microsoft Corporation
17.11.1. Business Overview
17.11.2. Company Revenue
17.11.3. Product Portfolio
17.11.4. Geographic Footprint
17.11.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.12. Yellow Ai
17.12.1. Business Overview
17.12.2. Company Revenue
17.12.3. Product Portfolio
17.12.4. Geographic Footprint
17.12.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.13. LiveChat, Inc. (ChatBot.com)
17.13.1. Business Overview
17.13.2. Company Revenue
17.13.3. Product Portfolio
17.13.4. Geographic Footprint
17.13.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
17.14. Others
18. Key Takeaways

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