Canadian Payments Forecast, 2021

Canadian Payments Forecast, 2021

The COVID-19 pandemic has seen drastic changes to the performance of the Canadian economy, and dramatic shifts in consumer spending and payment habits. The rapid shift away from cash to contactless payments, and the substantial increase in online shopping, are set to become permanent features of the Canadian consumer payments scene, especially given the extension of the pandemic into 2021. But the planned rollout of a vaccine, which promises an end to the pandemic, is likely to see Canadians far more optimistic about their economic future than just one year ago.

Canadian Payments Forecast, 2021 provides detailed insights into how the unprecedented developments in the Canadian economy brought about by responses to the COVID-19 pandemic have affected consumer payments in Canada, and how this is likely to play out in the coming years in the context of new technologies, business models and fintechs that are instrumental in shaping this future.

Drawing on survey research from more than 2,000 Canadian consumers, Canadian Payments Forecast, 2021 is a critical strategic resource for payment professionals, providing essential in-depth insights and forecasts across all consumer payment modalities to facilitate effective strategic planning and product development in the wake of the pandemic.

Canadian Payments Forecast, 2021 provides in-depth analysis of each of the major consumer payments segments in the Canadian market. Detailed five-year forecasts are presented on consumer payments and related acceptance infrastructure.


Recognized by industry leaders as the most comprehensive, authoritative and independent review of the market available in Canada, Canadian Payments Forecast is now in its 12th year of publication. A strategic resource for payment professionals, the report provides essential in-depth planning information for executives and managers responsible for achieving growth in Canada's payment industry.

1. Executive Summary
2. Introduction and Methodology
3. The Canadian Economy
4. Prospects for Consumer Payments in Canada
4.1 Cash
4.2 Cheques
4.3 Debit cards
4.4 Credit cards
4.5 Contactless payments
4.6 Mobile payments
4.7 Online payments
4.8 Wearable payments
4.9 Bill payments and transfers
4.10 Prepaid cards
4.11 Gift cards
4.12 P2P payments
4.13 International Remittances
4.14 Virtual Currencies
5. Consumer Payments in Perspective

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