CRM Market Research Reports & Industry Analysis
CRM Industry Research & Market Reports
-
2023 Enterprise Management Solutions Research Review
... area where businesses all over the world are using software solutions to track, maintain, and optimize their physical assets. It helps both improve operational uptime and save cost. Digital solutions are also changing the way ... Read More
-
AI for Customer Service Market by Product Type (AI Agents, Recommendation Systems (Knowledge Base Platforms), Workflow Automation (RPA, CRM Automation), Content Generation, Customer Journey Analytics, Service Quality Management) - Global Forecast to 2030
... AI-powered chatbots and virtual assistants are transforming customer service by providing efficient, personalized support. These technologies enable businesses to engage customers 24/7, offering instant responses to inquiries, which significantly reduces wait times and enhances satisfaction. ... Read More
-
Uniphore Acquires ActionIQ and Infoworks to Enhance Data Control in Its Enterprise AI Platform
... conversational AI, generative AI, and customer data platform markets. "As AI vendors that were traditionally focused on conversational AI expand into enterprise AI platforms, the capabilities for connecting to, managing, and prepping the enterprise and ... Read More
-
Process Mining Market Analysis and Forecast to 2034: By TYPE (Automated Process Discovery, Enhancement, Conformance Checking, Process Enhancement & Optimization, Visualization & Monitoring, Analytics & AI, Integration & Collaboration), SERVICES (Consulting, Implementation, Training and Support, Managed Services), MINING ALGORITHMS (Discovery Algorithms, Conformance Checking, Optimization & AI, Anomaly & Sequence Analysis), TECHNOLOGY (Artificial Intelligence, Machine Learning, Robotic Process Automation), DATA SOURCE (Enterprise Resource Planning, Customer Relationship Management, IoT Devices & Sensors, Custom Applications & Databases, Workflow & BPM Systems, Document Management Systems, Supply Chain & Logistics Data, Financial Systems Data, Other Data Sources), APPLICATION (Business Process Optimization, Compliance Management, Performance Management, Risk Management), DEPLOYMENT (On-Premises, Cloud, Hybrid), END USER (BFSI, Healthcare, Manufacturing, Retail, Telecommunications, IT and
... is a dynamic field that leverages sophisticated algorithms to analyze business processes based on event logs extracted from an organization's information systems. This technology provides profound insights into process efficiency, compliance, and optimization, enabling businesses ... Read More
-
Artificial Intelligence in Retail Market by Solution (Personalized Product Recommendation, Visual Search, Virtual Stores, Virtual Customer Assistant, CRM), Type (Generative AI, Other AI), End-user (Online, Offline) - Global Forecast to 2030
... for AI adoption in retail is the growing consumer demand for personalized shopping experiences. AI technologies such as machine learning and natural language processing enable retailers to analyze large volumes of consumer data to understand ... Read More
-
Customer Journey Analytics Global Market Report 2025
... market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond. Reasons to Purchase Gain a truly global perspective ... Read More
-
Predictions for CX Transformation, 2025 to 2026
... Improving the customer experience (CX) and employee experience (EX) are top of mind again in 2025. This is not surprising as Frost & Sullivan research shows a direct correlation between a heightened EX directly impacting ... Read More
-
Age of Copilots Begins in Financial Services: VeriPark Perspective
... company's strategic initiatives, focusing particularly on their recently introduced Role-Based Copilot solutions, and examines the go-to-market model for these offerings. Additionally, the report offers recommendations for VeriPark to maximize the benefits that can be delivered ... Read More
-
2025 Global: All-In-One Crm Software Market - Innovative Markets Forecast (2031) report
... industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2020 to 2031 using regression analysis in our modeling. and Perry/Hope is the only market ... Read More
-
2025 Global Forecast for All-In-One Crm Software Market (2026-2031 Outlook)-High Tech Outlook Report
... product or service category is within the NAICS Computer Systems Design Services industry. The product or service category is within the NAICS Computer Systems Design Services industry. The global market is expected to increase from ... Read More
-
2025 Global Forecast for Customer Relations Management (Crm) Analytics (2026-2031 Outlook)-High Tech Outlook Report
... The product or service category is within the NAICS Computer Systems Design Services industry. The product or service category is within the NAICS Computer Systems Design Services industry. The global market is expected to increase ... Read More
-
2025 Global Forecast for Banking Crm Software Market (2026-2031 Outlook)-High Tech Outlook Report
... product or service category is within the NAICS Securities, Commodity Contracts, and Other Financial Investments and Related Activities industry. The product or service category is within the NAICS Securities, Commodity Contracts, and Other Financial Investments ... Read More
-
2025 Global: Customer Relations Management (Crm) Analytics - Innovative Markets Forecast (2031) report
... accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2020 to 2031 using regression analysis in our modeling. and Perry/Hope is the only ... Read More
-
2025 Global: Banking Crm Software Market - Innovative Markets Forecast (2031) report
... industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2020 to 2031 using regression analysis in our modeling. and Perry/Hope is the only market ... Read More
-
2025 Global: Casino Crm Software Market - Innovative Markets Forecast (2031) report
... industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2020 to 2031 using regression analysis in our modeling. and Perry/Hope is the only market ... Read More
-
Global Healthcare IT Market Size Study, by Application, (Electronic Health Records (EHR), Computerized Provider Order Entry (CPOE) Systems, Medical Imaging Information Systems, Tele-healthcare, Population Health Management (PHM), Revenue Cycle Management (RCM), Healthcare Analytics, Healthcare Customer Relationship Management (CRM)), By Delivery Mode (Cloud-based/Web-based, On-demand/On-premise), By End Use (Healthcare Providers, Healthcare Payers, Life Sciences Industry) and Regional Forecasts 2022-2032
... Relationship Management (CRM)), By Delivery Mode (Cloud-based/Web-based, On-demand/On-premise), By End Use (Healthcare Providers, Healthcare Payers, Life Sciences Industry) and Regional Forecasts 2022-2032 The Global Healthcare IT Market was valued at approximately USD 0.49 billion in ... Read More
-
Connect the Enterprise to Orchestrate End-to-End Customer-Centric Journeys
... to take on a more customer-centric business model. The challenge for the customer-centric model is that, while it is intuitively true that a deep understanding of customer behavior has significant business value, it is extremely ... Read More
-
2025 Global Forecast for Customer Relationship Management (2026-2031 Outlook)-High Tech Outlook Report
... category is within the NAICS Computer Systems Design Services industry. The product or service category is within the NAICS Computer Systems Design Services industry. The global market is expected to increase from USD xx billion ... Read More
-
2025 Global Forecast for Customer Relations Management (Crm) And Customer Experience Management (Cem) Software Market (2026-2031 Outlook)-High Tech Outlook Report
... for over 50 countries. The product or service category is within the NAICS Computer Systems Design Services industry. The product or service category is within the NAICS Computer Systems Design Services industry. The global market ... Read More
-
2025 Global Forecast for Customer Analytics Market (2026-2031 Outlook)-High Tech Outlook Report
... category is within the NAICS Computer Systems Design Services industry. The product or service category is within the NAICS Computer Systems Design Services industry. The global market is expected to increase from USD xx billion ... Read More
-
2025 Global Forecast for Customer Relationship Management Software (2026-2031 Outlook)-High Tech Outlook Report
... service category is within the NAICS Computer Systems Design Services industry. The product or service category is within the NAICS Computer Systems Design Services industry. The global market is expected to increase from USD xx ... Read More
-
The Future Of Grocery Retailing - All About Platforms/Ecosystems And Tech: Loyalty Schemes, Retail Media And AI Agents
... thinking, AI and ML processes andhas re-launched last-mile deliveries. This report analyses the evolving grocery retaillandscape, focusing on the significant roles of technologyand artificial intelligence. It examines the strategies ofmajor players like Walmart, Amazon, and ... Read More
-
Dealer Management System for Heavy Equipment Market Research Report By Functionality (Sales Management, Inventory Management, Service Management, Financial Management, Reporting and Analytics, Customer Relationship Management (CRM), Dealer Tracking, and Others}, By deployment model (clouds and on-premises), By industry deployment model (Construction Equipment, Mining Equipment, Demolition Equipment, Paving Equipment, Material Handling Equipment, Tire Manufacturing, Tire Sales and Service, and Others) and By Region (North America, Europe, Asia-Pacific, Middle East and Africa, South America) Industry Forecast Till 2032
... on-premises), By industry deployment model (Construction Equipment, Mining Equipment, Demolition Equipment, Paving Equipment, Material Handling Equipment, Tire Manufacturing, Tire Sales and Service, and Others) and By Region (North America, Europe, Asia-Pacific, Middle East and Africa, ... Read More
-
CX Growth Opportunities in the Manufacturing Industry 2024 to 2025
... in their contact centers can enhance customer experience, build long-term customer relationships, and gain a competitive advantage. Contact centers play a crucial role in the manufacturing sector, serving as the primary interface between the manufacturer ... Read More
-
Business Applications Markets in China
... maintains a high speed growth which has been stimulated by the consecutive increases of industrial output, imports & exports, consumer consumption and capital investment for over two decades. This new study examines China's economic trends, ... Read More
Research Assistance
