CRM Market Research Reports & Industry Analysis
CRM Industry Research & Market Reports
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CX Growth Opportunities in the Manufacturing Industry 2024 to 2025
... in their contact centers can enhance customer experience, build long-term customer relationships, and gain a competitive advantage. Contact centers play a crucial role in the manufacturing sector, serving as the primary interface between the manufacturer ... Read More
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Business Applications Markets in China
... maintains a high speed growth which has been stimulated by the consecutive increases of industrial output, imports & exports, consumer consumption and capital investment for over two decades. This new study examines China's economic trends, ... Read More
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IDC Planscape: Quantum-Safe Cryptography for Government
... posed by quantum computers to current cryptographic systems and the need for post-quantum cryptography to secure sensitive information and safeguard government resources. The document also outlines the new standards released by NIST and provides guidance ... Read More
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A Focus on Hyper-Personalization in Voice of the Customer Programs
... individualized customer experiences. By analyzing direct, indirect, and inferred customer data, brands can enhance loyalty and revenue through tailored digital interactions. This document highlights the importance of trust, data protection, and the integration of AI ... Read More
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Worldwide Customer Relationship Management Applications Software Forecast, 2024–2028: AI-Driven Data Strategies Fueling Market Growth
... be crucial to navigate an era of accelerated disruption. Companies will seek solutions to leverage data in novel ways to address complexity, harnessing the opportunities afforded by artificial intelligence (AI) to refine their decision-making processes ... Read More
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Worldwide Website Software Market Shares, 2023: Accelerated Market Growth Unlocks Vendor Opportunities
... emerging trends and provides actionable advice for technology suppliers.“The website software market was reinvigorated in 2023,” said James McCormick, senior research director, Persuasive Content and Digital Experience Strategies at IDC. “Accelerating growth in 2023 highlights ... Read More
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Worldwide Customer Relationship Management Applications Software Market Shares, 2023: Thriving Amid Accelerated Disruption
... billion."AI is becoming ubiquitous, transforming sales, marketing, and customer engagement strategies. Generative AI presents unprecedented opportunities to improve customer interactions and enhance worker productivity. Vendors will play a crucial role in transformation as strategic partners, ... Read More
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Business Analytics & Enterprise Software Publishing in the US - Industry Market Research Report
... buoyant demand from the late 2010s and high private investment in computers and software. While revenue is expected to grow at a CAGR of 5.7% to $161.7 billion over the five years to 2023, growth ... Read More
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Asia Pacific Customer Experience Management (CXM) Market, By Component (Solutions, Services); By Touchpoint (Social Media, Mobile Apps, Websites, Contact Centers, In-store/Branch Locations, Email and Chatbots); By Deployment Mode (On-premises, Cloud); By Enterprise Size (Small and Medium-sized Enterprises (SMEs), Large Enterprises); By Industry Vertical (BFSI (Banking, Financial Services, and Insurance), Retail & E-commerce, IT & Telecom, Healthcare, Government, Hospitality, Media & Entertainment, Others (Manufacturing, Utilities)); By Country (China, India, Japan, South Korea, Australia & New Zealand, Indonesia, Malaysia, Singapore, Vietnam, Rest of APAC), Trend Analysis, Competitive Landscape & Forecast, 2019–2030
... Medium-sized Enterprises (SMEs), Large Enterprises); By Industry Vertical (BFSI (Banking, Financial Services, and Insurance), Retail & E-commerce, IT & Telecom, Healthcare, Government, Hospitality, Media & Entertainment, Others (Manufacturing, Utilities)); By Country (China, India, Japan, South ... Read More
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Customer Experience Management Services in Europe, Forecast to 2029
... broader business process outsourcing (BPO) industry. It is defined as a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplish it in-house. CX management is an evolving ... Read More
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Thailand ICT Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)
... billion by 2029, at a CAGR of 8.45% during the forecast period (2024-2029). The Increased Technology Adoption Across Diverse Industries to Drive the ICT Sector in Thailand Key Highlights Thailand's information and communication technology (ICT) ... Read More
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2024 Asia-Pacific Healthcare Crm Market Forecast (2025-2030 Outlook)-Market Opportunities Report
... Healthcare industry. The market is expected to increase from USD xx billion in 2025 to USD xx billion by 2030, at a CAGR of xx% from 2025 to 2030. Estimates on product and service sales ... Read More
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2024 Germany Healthcare Crm Market Forecast (2025-2030 Outlook)-Market Opportunities Report
... Healthcare industry. The market is expected to increase from USD xx billion in 2025 to USD xx billion by 2030, at a CAGR of xx% from 2025 to 2030. Estimates on product and service sales ... Read More
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2024 France Healthcare Crm Market Forecast (2025-2030 Outlook)-Market Opportunities Report
... Healthcare industry. The market is expected to increase from USD xx billion in 2025 to USD xx billion by 2030, at a CAGR of xx% from 2025 to 2030. Estimates on product and service sales ... Read More
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2024 Latin America Healthcare Crm Market Forecast (2025-2030 Outlook)-Market Opportunities Report
... NAICS Healthcare industry. The market is expected to increase from USD xx billion in 2025 to USD xx billion by 2030, at a CAGR of xx% from 2025 to 2030. Estimates on product and service ... Read More
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2024 United Kingdom Healthcare Crm Market Forecast (2025-2030 Outlook)-Market Opportunities Report
... NAICS Healthcare industry. The market is expected to increase from USD xx billion in 2025 to USD xx billion by 2030, at a CAGR of xx% from 2025 to 2030. Estimates on product and service ... Read More
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2024 North America Healthcare Crm Market Forecast (2025-2030 Outlook)-Market Opportunities Report
... NAICS Healthcare industry. The market is expected to increase from USD xx billion in 2025 to USD xx billion by 2030, at a CAGR of xx% from 2025 to 2030. Estimates on product and service ... Read More
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2024 Europe Healthcare Crm Market Forecast (2025-2030 Outlook)-Market Opportunities Report
... Healthcare industry. The market is expected to increase from USD xx billion in 2025 to USD xx billion by 2030, at a CAGR of xx% from 2025 to 2030. Estimates on product and service sales ... Read More
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2024 Global Healthcare Crm Market Forecast (2025-2030 Outlook)-Market Opportunities Report
... Healthcare industry. The market is expected to increase from USD xx billion in 2025 to USD xx billion by 2030, at a CAGR of xx% from 2025 to 2030. Estimates on product and service sales ... Read More
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2024 China Healthcare Crm Market Forecast (2025-2030 Outlook)-Market Opportunities Report
... Healthcare industry. The market is expected to increase from USD xx billion in 2025 to USD xx billion by 2030, at a CAGR of xx% from 2025 to 2030. Estimates on product and service sales ... Read More
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2024 Japan Healthcare Crm Market Forecast (2025-2030 Outlook)-Market Opportunities Report
... Healthcare industry. The market is expected to increase from USD xx billion in 2025 to USD xx billion by 2030, at a CAGR of xx% from 2025 to 2030. Estimates on product and service sales ... Read More
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2024 United States Healthcare Crm Market Forecast (2025-2030 Outlook)-Market Opportunities Report
... NAICS Healthcare industry. The market is expected to increase from USD xx billion in 2025 to USD xx billion by 2030, at a CAGR of xx% from 2025 to 2030. Estimates on product and service ... Read More
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2024 India Healthcare Crm Market Forecast (2025-2030 Outlook)-Market Opportunities Report
... Healthcare industry. The market is expected to increase from USD xx billion in 2025 to USD xx billion by 2030, at a CAGR of xx% from 2025 to 2030. Estimates on product and service sales ... Read More
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IDC FutureScape: Worldwide Future of Customer Experience 2025 Predictions
... customer experience, the true potential of generative AI will hinge on harnessing not only its technological prowess but also the organizations' ability to create shared experience value for the company as well as customers," said ... Read More
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Customer Experience Management in Latin America and the Caribbean, Forecast to 2029
... Caribbean (LAC) will expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation among businesses to outsource their CX activities. This ... Read More
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