CRM Market Research Reports & Industry Analysis
CRM Industry Research & Market Reports
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Telecom Analytics Global Market Report 2024
... Management; Workforce ManagementCovering: Microsoft Corporation; Dell Inc.; Huawei Technologies Co. Ltd.; Accenture plc; International Business Machines Corporation Telecom Analytics Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with ... Read More
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Mobile CRM Software Global Market Report 2024
... Salesforce.com Inc.; AMDOCS Holdings Inc. Mobile CRM Software Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market. This report ... Read More
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Red Hat's Partner Program Investments Focus on Improved Engagement and Enhanced Customer Experience
... consistent and simplified partner experience. Highlights include an analysis of the new program framework and insights on Red Hat's ecosystem mindset and focus on a "customer first, partner always" approach. This document also covers its ... Read More
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IDC PeerScape: Best Practices for Using Frontline Workforce Engagement Technology in Retail
... employees and solve operational problems. Retailers should use this document to understand how to approach implementing employee engagement tools, from understanding the problems that need solving to choosing a technology partner who best addresses what ... Read More
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Customer Care BPO Industry Research Report 2024
... Customer Care BPO market covers Onshore Outsourcing, Offshore Outsourcing, etc. The typical players include Teleperformance SA, Convergys, Arvato, Sykes Enterprises, Atento, TeleTech Holdings, Serco, Acticall (Sitel), etc. Highlights The global Customer Care BPO market is ... Read More
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Siemens, Salesforce Partnership to Drive Customer-Centric Servitization in Manufacturing
... management (CRM) systems to drive service efficiency and customer experience in manufacturing."The Siemens and Salesforce partnership highlights the significance of integrating PLM and CRM systems to boost service capabilities and customer satisfaction as well as ... Read More
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2024 Global Forecast for Healthcare Crm Market (2025-2030 Outlook)-High Tech & Emerging Markets Report
... product or service category is within the NAICS Chemical Manufacturing industry. The product or service category is within the NAICS Chemical Manufacturing industry. The global market is expected to increase from USD xx billion in ... Read More
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Global Customer Experience (CX) Outsourcing Services Growth Opportunities
... compelling incentives for businesses to outsource their CX activities. The market is poised to experience moderate disruption due to the emergence of generative AI technology, which will elevate agents’ productivity and allow companies to leverage ... Read More
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Global Customer Data Platform Market 2024-2028
... data platform market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current market ... Read More
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Global Cloud-Based Financial Services CRM Market Professional Survey by Types, Applications, and Players, with Regional Growth Rate Analysis and Development Situation, from 2023 to 2028
... market growth of the Cloud-Based Financial Services CRM industry between the year 2018 to 2028, and breaks down according to the product type, downstream application, and consumption area of Cloud-Based Financial Services CRM. The report ... Read More
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Convergent Billing Market by Solution (Customer Relationship Management, Mediation, Settlement & Payment Management), Service (Consulting Services, Customization Services, Managed Services), Deployment, Enterprise Size - Global Forecast 2024-2030
... USD 16.39 billion in 2023 and expected to reach USD 19.52 billion in 2024, at a CAGR 19.73% to reach USD 57.82 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in ... Read More
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Corrugated Packaging Software Market by Software Type (Customer Relationship, Design and Prepress Software, Enterprise Resource Planning (ERP) Software), Functionality (Inventory Management, Order Management, Packaging Design), End-Use Industry, Deploymen
... Software Market size was estimated at USD 8.16 billion in 2023 and expected to reach USD 9.14 billion in 2024, at a CAGR 12.47% to reach USD 18.58 billion by 2030. FPNV Positioning Matrix The ... Read More
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Energy Cloud Market by Solution (Customer Relationship Management, Enterprise Asset Management, Reporting & Analytics), Service (Managed Services, Professional Services), Service Model, Deployment Model, Organization Size - Global Forecast 2024-2030
... estimated at USD 19.83 billion in 2023 and expected to reach USD 23.76 billion in 2024, at a CAGR 19.87% to reach USD 70.55 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is ... Read More
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Hotel & Hospitality Management Software Market by Product (Booking & Reservation Software, Customer Relationship Management Software, Event Management Software), Deployment (On-Cloud, On-Premises), Organization Size, End-User - Global Forecast 2024-2030
... Market size was estimated at USD 2.50 billion in 2023 and expected to reach USD 2.66 billion in 2024, at a CAGR 6.83% to reach USD 3.98 billion by 2030. FPNV Positioning Matrix The FPNV ... Read More
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Customer Relationship Management Market by Solution (CRM Analytics, Customer Experience Management, Customer Service), Deployment (Cloud, On-Premise), Enterprise Size, End-Use - Global Forecast 2024-2030
... in 2023 and expected to reach USD 62.30 billion in 2024, at a CAGR 8.16% to reach USD 99.87 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in evaluating the Customer ... Read More
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Software as a Service Market by Deployment Type (Hybrid Cloud, Private Cloud, Public Cloud), Application (BI & Analytics, Collaboration & Communication, Customer Relationship Management), Industry - Global Forecast 2024-2030
... size was estimated at USD 77.72 billion in 2023 and expected to reach USD 87.56 billion in 2024, at a CAGR 13.31% to reach USD 186.41 billion by 2030. Global Software as a Service Market ... Read More
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Enterprise Software Market by Software (Business Intelligence Software, Content Management Software, Customer Relationship Management Software), Organization Size (Large Enterprises, SMEs), Vertical, Application, Deployment - Global Forecast 2024-2030
... USD 65.96 billion in 2023 and expected to reach USD 70.23 billion in 2024, at a CAGR 6.57% to reach USD 102.99 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in ... Read More
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Healthcare CRM Market by Functionality (Cross-CRM, Customer Service & Support, Digital Commerce), Deployment mode (Cloud & Web-Based Model, On-Premise Model), End-Use - Global Forecast 2024-2030
... billion in 2023 and expected to reach USD 18.92 billion in 2024, at a CAGR 7.44% to reach USD 29.31 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in evaluating the ... Read More
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Hedge Fund Software Market by Module (Automated Workflows, Hedge Fund Compliance, Hedge Fund CRM & Capital Raising), Deployment Mode (On-Cloud, On-Premise), End-User - Global Forecast 2024-2030
... USD 1.69 billion in 2023 and expected to reach USD 1.92 billion in 2024, at a CAGR 13.74% to reach USD 4.18 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in ... Read More
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Business Process Outsourcing Market by Service Type (Customer Services, Finance & Accounting, Human Resource), End use (BFSI, Healthcare, IT & Telecommunications) - Global Forecast 2024-2030
... 157.65 billion in 2023 and expected to reach USD 173.83 billion in 2024, at a CAGR 10.74% to reach USD 322.06 billion by 2030. Global Business Process Outsourcing Market FPNV Positioning Matrix The FPNV Positioning ... Read More
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Cloud Business Analytics Market by Business Model (Subscription-Based, Utility (pay-per-use)), Product (Cloud-Based Social Media Analytics, Hosted Data Warehouses, Software-as-a-Service Business Intelligence), Industry - Global Forecast 2024-2030
... USD 33.86 billion in 2023 and expected to reach USD 40.98 billion in 2024, at a CAGR 21.12% to reach USD 129.52 billion by 2030. FPNV Positioning Matrix The FPNV Positioning Matrix is pivotal in ... Read More
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Open Source CRM Software Market
... Industry (BFSI, Retail, Healthcare, Telecom & IT, Discrete Manufacturing, Government & Education, and Others), By Application (Marketing, Sales, Customer service and support, and Others), By Component (Software and Services), By Geography (North America, Europe, Asia ... Read More
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Global Digital BSS (Business Support Systems) Market Size study & Forecast, by Offering (Solution, Services) By Solution (Revenue and Billing Management, Customer Management, Order Management, Product Management, Others) By Vertical (BFSI, IT and ITES, Telecom, Retail and E-commerce, Media and Entertainment, Manufacturing, Energy and Utilities, Others) and Regional Analysis, 2023-2030
... Retail and E-commerce, Media and Entertainment, Manufacturing, Energy and Utilities, Others) and Regional Analysis, 2023-2030 Global Digital BSS (Business Support Systems) Market is valued approximately at USD 4.97billion in 2022 and is anticipated to grow ... Read More
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Global Emotion Analytics Market Research Report 2024(Status and Outlook)
... attitude, then can be used in CRM (Customer Relationship Management) area, such as to identify how a customer perceives a product, the presentation of a product or an interaction with a representative. The Global Emotion ... Read More
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Online CRM Software Global Market Insights 2024, Analysis and Forecast to 2029, by Manufacturers, Regions, Technology, Application, Product Type
... its CAGR from 2019 to 2023, and also forecasts its market size to the end of 2029 and its CAGR from 2024 to 2029. For geography segment, regional supply, demand, major players, price is presented ... Read More
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