CRM Market Research Reports & Industry Analysis
CRM Industry Research & Market Reports
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Verint's Open CCaaS Platform and Bots Take Center Stage at Verint Analyst Days, 2023
... held in Scottsdale, Arizona, from November 13 to 15, 2023. Business, product, and strategy road map presentations were given by company executives and are discussed in this document. Please Note: Extended description available upon request. Read More
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Customer Journey Analytics Global Market Report 2024
... Application: Customer Segmentation and Targeting; Customer Behavioral Analysis; Customer Churn Analysis; Brand Management; Campaign Management; Product Management5) By Industry Vertical: BFSI; IT And Telecom; Healthcare; Retail And eCommerce; Government And Defense; Media And Entertainment; ManufacturingCovering: ... Read More
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Retail Analytics Global Market Briefing 2023
... global retail analytics market is expected to grow from $5509.96 million in 2022 to $43810.3 million in 2032 at a CAGR of 23.04%. Retail Analytics Global Market Briefing 2023 provides strategists, marketers and senior management ... Read More
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Property Management Market by Offering (Solutions (Facility Management, CRM Software), Services), Ownership, Geographic Location, End User (Commercial, Industrial, Residential, Recreational Marinas), and Region - Global Forecast to 2028
... grow from USD 24.7 billion in 2023 to USD 36.4 billion by 2028, at a compound annual growth rate (CAGR) of 8.0% during the forecast period. The market is anticipated to grow due to the ... Read More
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In-Store Analytics Market By Component (Software, Services), By Deployment Mode (On-premise, Cloud), By Enterprise Size (Large Enterprise, Small and Medium-sized Enterprise), By Application (Customer Management, Marketing Management, Merchandising Analysis, Store Operations Management, Risk and Compliance Management, Others): Global Opportunity Analysis and Industry Forecast, 2023-2032
... Management, Others): Global Opportunity Analysis and Industry Forecast, 2023-2032 The In-store analytics market was valued for $2,914.73 million in 2022 and is estimated to reach $26,948.25 million by 2032, exhibiting a CAGR of 25.3% from ... Read More
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Cardiac Rhythm Management (CRM) Devices And Equipment Global Market Report 2024
... centers; Physicians ClinicsCovering: Abbott Laboratories; Medtronic plc; Biotronik SE & Co KG; Cardiac Science Corporation; Schiller AG Cardiac Rhythm Management (CRM) Devices And Equipment Global Market Report 2024 from The Business Research Company provides strategists, ... Read More
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Business Analytics & Enterprise Software Publishing in the US - Industry Market Research Report
... buoyant demand from the late 2010s and high private investment in computers and software. While revenue is expected to grow at a CAGR of 5.7% to $161.7 billion over the five years to 2023, growth ... Read More
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Sales Training Provider Market Size, Share, Trends, Growth, Outlook, and Insights Report, 2023- Industry Forecasts by Type, Application, Segments, Countries, and Companies, 2021- 2030
... industry. In 2023, the market is poised to register positive year-on-year growth over 2022. Further, the Sales Training Provider market size maintains a super-linear growth trajectory, registering continuous expansion from 2023 to 2030. As we ... Read More
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CRM in Airlines Market Size, Share, Trends, Growth, Outlook, and Insights Report, 2023- Industry Forecasts by Type, Application, Segments, Countries, and Companies, 2021- 2030
... industry. In 2023, the market is poised to register positive year-on-year growth over 2022. Further, the CRM in Airlines market size maintains a super-linear growth trajectory, registering continuous expansion from 2023 to 2030. As we ... Read More
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IDC PeerScape: Livestream Shopping in Retail — Practices for Contextualizing Consumer Experience
... sell products; it clearly represents a valuable step of the omni-channel and contextual customer experience. It is a digital pathway that bridges the gap between the virtual and physical worlds, enriching the buying experience with ... Read More
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Worldwide Customer Relationship Management Applications Software Forecast, 2023-2027: Data in Action Through AI
... of customer outreach, sales, and engagement executed an extraordinary pivot, said Mary Wardley, vice president for Customer Service and Contact Center Applications at IDC. "The tsunami of generative AI has awakened all CRM practitioners to ... Read More
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Smart Process Application Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028
... reach US$ 79.7 Billion by 2028, exhibiting a growth rate (CAGR) of 11.8% during 2022-2028. The rapid digital transformation across the globe, increasing adoption of automation, growing demand for data-driven decision making, and widespread utilization ... Read More
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Data Management Platform Market Forecast to 2027
... so that considering his exercises, decisions and preferences, explicit items and administrations can be conveyed to them. Data management platforms gather huge measure of data of clients involving various administrations and items in their everyday ... Read More
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The Vital Shift Toward Security and Regulatory Compliance among Retailers in Asia/Pacific
... fast-changing digital world, protecting customer information is a top priority for retailers across Asia/Pacific. This document delves into the delicate balance required between safeguarding data and respecting customer privacy, emphasizing the need for strong and ... Read More
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Business Applications Markets in China
... maintains a high speed growth which has been stimulated by the consecutive increases of industrial output, imports & exports, consumer consumption and capital investment for over two decades. This new study examines China's economic trends, ... Read More
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Cloud Computing Market by Service Model (Infrastructure as a Service, Platform as a Service, Software as a Service), Solution (Collaboration & Productivity Suites, Customer Relationship Management, Human Capital Management), Infrastructure, Workload, Depl
... - Global Forecast 2023-2030 The Cloud Computing Market is projected to reach USD 1,414.98 billion by 2030 from USD 456.05 billion in 2022, at a CAGR of 15.20% during the forecast period. Market Segmentation & ... Read More
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Process Mining Market by Offering (Software (Process Discovery Tools, Conformance Checking Tools), Services), Mining Algorithm (Deep Learning, Sequence Analysis), Data Source (ERP Systems, CRM Systems), Vertical and Region - Global Forecast to 2028
... mining market is projected to grow from USD 1.8 billion in 2023 to USD 12.1 billion by 2028, at a compound annual growth rate (CAGR) of 45.6% during the forecast period. The growth of the ... Read More
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Global CX Outsourcing Market: Analysis By Deployment Type (On Premise and Cloud), By Industry Vertical (Retail, BFSI, IT & Telecom, Healthcare, Government, Energy & Utilities and Other), By Region, Size and Trends with Impact of COVID-19 and Forecast up to 2028
... COVID-19 and Forecast up to 2028 The global CX outsourcing market was valued at US$98.57 billion in 2023, and is expected to be worth US$152.13 billion in 2028. CX outsourcing, also known as Customer Experience ... Read More
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HubSpot's Inbound 2023: Bringing AI to the SMB Marketing Masses
... 2023, that drew a live attendance of 12,000 and a substantial online audience, affirming HubSpot's strong market presence. The event's primary focus was democratizing AI accessibility, especially for companies with fewer than 2,000 employees. During ... Read More
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2023 Customer Relations Business Process Management Services Global Market Size & Growth Report with COVID-19 & Recession Risk Impact
... market size, revenue, growth, and share across 4 global regions (The Americas, Europe, Asia & Oceania, Africa & Middle East), 22 subregions, and 216 countries. Figures are from 2014 through 2022, with forecasts for 2023 ... Read More
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Retail Analytics Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028
... reach US$ 22.2 Billion by 2028, exhibiting a growth rate (CAGR) of 20.3% during 2023-2028. The growing online shopping activities of individuals to avail discounts and save time, increasing adoption of cloud-based retail analytics solutions, ... Read More
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Customer Experience Trends in the Manufacturing Industry: A Customer Perspective—Global, 2023–2024
... the manufacturer and its customers. Manufacturers investing in their contact centers and providing excellent customer service can enhance customer experience (CX), build long-term customer relationships, and gain a competitive advantage. The importance of CX in ... Read More
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From Perception to Practice: Revenue Life-Cycle Management, Aligning IT and LOB Priorities, and the Potential Future of RLM
... IDC's 2023 SaaSPath Survey. In the dynamic world of digital commerce, revenue life-cycle management (RLM) stands out as essential for efficient operations and revenue optimization. Yet there's a notable difference in how it's viewed by ... Read More
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Pricing Excellence Buyer Case Study: Spire Healthcare Significantly Improves the Customer and Salesperson Experience While Improving Company Efficiency and Performance with PROS
... with transforming the way the company organizes, manages price, and sells its catalog of over 2,500 offerings across its 39 hospitals. Core to its transformation, Spire Healthcare is implementing PROS pricing solutions, including PROS Smart ... Read More
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Automotive Dealer Management System Market by Function (Customer Service, Data Reports, Inventory Management), Application (Customer Relationship Management, Dealer Tracking, Finance), End User, Deployment - Global Forecast 2023-2030
... to reach USD 7.85 billion by 2030 from USD 3.66 billion in 2022, at a CAGR of 9.98% during the forecast period. Market Segmentation & Coverage: This research report analyzes various sub-markets, forecasts revenues, and ... Read More
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