CRM Market Research Reports & Industry Analysis
CRM Industry Research & Market Reports
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2024 Global: Customer Engagement Solutions Market - Innovative Markets Forecast (2030) report
... the period 2019 through 2030. Perry/Hope Partners' reports provide the most accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2019 to 2030 ... Read More
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2024 Global: Customer Communications Management Market - Innovative Markets Forecast (2030) report
... the period 2019 through 2030. Perry/Hope Partners' reports provide the most accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2019 to 2030 ... Read More
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AWS re:Invent 2023: Compound Innovation for ISV Partners
... the expanded features and capabilities of the AWS Marketplace. AWS re:Invent 2023 featured over 140 announcements, including 30 announcements related to generative AI. Continuing innovation in infrastructure services — silicon, compute, storage, and databases — ... Read More
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CX Practices from Leading Organizations Show That a Focus on Customer Experience Does Indeed Drive Business Value
... featured as the winner and runners-up demonstrated how they are making significant impact within their customer and partner communities. Simultaneously, these organizations were able to successfully use customer experience to drive positive business outcomes leading ... Read More
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Overview of Client Performance Metrics That Matter for Services Industry
... reality." Choosing the right set of metrics can bridge the gap between framing the correct strategy to spur growth and achieving it. The wrong KPIs can lead to a lot of wasted time, effort, and ... Read More
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Corporate Strategy: Keys to Success from the Office of the CFO
... what can happen when there is a lack of corporate strategy. It provides the process outline and technology to enable corporate strategy development. It also reveals why every executive leader needs to understand the importance ... Read More
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Digital Payments in Retail: Streamlining the Omni-Channel Customer Journey
... implications for consumer behavior, and the strategic leveraging of transaction data for personalized marketing and enhanced customer engagement."In the dynamic landscape of retail, the adoption of digital payment methods transcends mere choice; it stands as ... Read More
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A Review of EMEA Telecom Customer Experience Platforms
... technological disruption. It highlights the role of AI in enhancing customer care capabilities and discusses the strategies telcos are adopting to differentiate themselves and grow revenues. It also discusses vendor examples from Amdocs, Cerillion, LotusFlare, ... Read More
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Thailand CRM Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)
... million by 2029, growing at a CAGR of 12.02% during the forecast period (2024-2029). Customer Relationship Management (CRM) software is among Thailand's fastest-growing enterprise software categories. Enterprises are focusing on intelligent and integrated CRM solutions ... Read More
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Business Process Outsourcing (BPO) Market Size, Share, Trends, Analysis, and Forecasts By Service (Customer Relationship Management (CRM) BPO, Finance and Accounting BPO, Human Resources BPO, Knowledge Process Outsourcing (KPO), Procurement and Supply-Cha
... Vertical, Enterprise Size, Region, and Segment Forecasts, 2023-2027 Summary The business process outsourcing (BPO) market report provides an executive-level overview of the business process outsourcing (BPO) industry worldwide today, with detailed forecasts of key indicators ... Read More
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The 2025-2030 World Outlook for Digital Customer Experience and Engagement Solutions
... given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative ... Read More
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The 2025-2030 World Outlook for Sales Acceleration Technologies
... potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly ... Read More
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The 2025-2030 World Outlook for Customer Data Migration
... potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly ... Read More
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The 2025-2030 World Outlook for Sales Force Automation Software
... demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader ... Read More
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The 2025-2030 World Outlook for Sales Enablement Platforms
... potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly ... Read More
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The 2025-2030 World Outlook for CRM Outsourcing
... earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly gauge a ... Read More
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The 2025-2030 World Outlook for Customer Analytics
... earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly gauge a ... Read More
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The 2025-2030 World Outlook for Customer Analytics ETL (Extract, Transform and Load) Data Management
... For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, ... Read More
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The 2025-2030 World Outlook for Customer Experience Monitoring
... potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly ... Read More
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The 2025-2030 World Outlook for Customer Experience Platforms
... potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly ... Read More
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The 2025-2030 World Outlook for Customer Information Systems
... potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly ... Read More
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The 2025-2030 World Outlook for Customer Relationship Management
... potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly ... Read More
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The 2025-2030 World Outlook for Sales Performance Management
... potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly ... Read More
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The 2025-2030 World Outlook for Subscription Order Management
... potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly ... Read More
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The 2025-2030 World Outlook for Customer Experience Management
... potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly ... Read More
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