CRM Market Research Reports & Industry Analysis
CRM Industry Research & Market Reports
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2025 Customer Relations Business Process Management Services Global Market Size & Growth Report with Updated Analysis & Forecasts
... East), 22 subregions, and 195 countries. Figures are from 2013 through 2024, with forecasts for 2025 and the next 5 years. The historical data utilizes in-depth survey results from companies selling customer relations business process ... Read More
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Customer Relationship Management (CRM) Software
... Billion by 2030, growing at a CAGR of 11.8% over the analysis period 2024-2030. SMEs, one of the segments analyzed in the report, is expected to record a 14.6% CAGR and reach US$92.9 Billion by ... Read More
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Artificial Intelligence in Retail Market by Solution (Personalized Product Recommendation, Visual Search, Virtual Stores, Virtual Customer Assistant, CRM), Type (Generative AI, Other AI), End-user (Online, Offline) - Global Forecast to 2030
... for AI adoption in retail is the growing consumer demand for personalized shopping experiences. AI technologies such as machine learning and natural language processing enable retailers to analyze large volumes of consumer data to understand ... Read More
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CRM Outsourcing
... CAGR of 4.3% over the analysis period 2024-2030. Retail End-Use, one of the segments analyzed in the report, is expected to record a 4.9% CAGR and reach US$5.1 Billion by the end of the analysis ... Read More
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Healthcare CRM
... CAGR of 12.5% over the analysis period 2024-2030. Healthcare CRM Software, one of the segments analyzed in the report, is expected to record a 11.9% CAGR and reach US$27.4 Billion by the end of the ... Read More
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Sales Intelligence
... CAGR of 11.0% over the analysis period 2024-2030. Sales Intelligence Software, one of the segments analyzed in the report, is expected to record a 10.2% CAGR and reach US$4.9 Billion by the end of the ... Read More
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Customer Success Platforms
... at a CAGR of 19.0% over the analysis period 2024-2030. Customer Success Solutions, one of the segments analyzed in the report, is expected to record a 15.5% CAGR and reach US$3.9 Billion by the end ... Read More
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Digital Business Support Systems
... 2030, growing at a CAGR of 14.7% over the analysis period 2024-2030. Digital Business Support Services, one of the segments analyzed in the report, is expected to record a 15.4% CAGR and reach US$13.3 Billion ... Read More
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Customer Engagement Solutions
... at a CAGR of 11.7% over the analysis period 2024-2030. Customer Engagement Solutions, one of the segments analyzed in the report, is expected to record a 10.5% CAGR and reach US$31.7 Billion by the end ... Read More
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Customer Communication Management (CCM)
... 2030, growing at a CAGR of 11.5% over the analysis period 2024-2030. Software Suite, one of the segments analyzed in the report, is expected to record a 11.3% CAGR and reach US$2.4 Billion by the ... Read More
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Social Customer Relationship Management (CRM)
... Billion by 2030, growing at a CAGR of 10.8% over the analysis period 2024-2030. Social CRM Solutions, one of the segments analyzed in the report, is expected to record a 10.1% CAGR and reach US$7.8 ... Read More
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Advanced Analytics
... CAGR of 18.2% over the analysis period 2024-2030. Big Data Analytics, one of the segments analyzed in the report, is expected to record a 19.2% CAGR and reach US$89.5 Billion by the end of the ... Read More
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Service Analytics
... CAGR of 13.7% over the analysis period 2024-2030. Service Analytics Solutions, one of the segments analyzed in the report, is expected to record a 12.8% CAGR and reach US$1.6 Billion by the end of the ... Read More
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Sales Enablement Platform
... at a CAGR of 20.9% over the analysis period 2024-2030. Sales Enablement Platform, one of the segments analyzed in the report, is expected to record a 18.9% CAGR and reach US$7.6 Billion by the end ... Read More
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CRM Analytics
... CAGR of 10.0% over the analysis period 2024-2030. Sales & Marketing Analytics, one of the segments analyzed in the report, is expected to record a 10.9% CAGR and reach US$12.8 Billion by the end of ... Read More
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Telecom Analytics
... CAGR of 14.1% over the analysis period 2024-2030. Telecom Analytics Solution, one of the segments analyzed in the report, is expected to record a 13.0% CAGR and reach US$19.1 Billion by the end of the ... Read More
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Customer Journey Analytics Global Market Report 2025
... market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond. Reasons to Purchase Gain a truly global perspective ... Read More
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Predictions for CX Transformation, 2025 to 2026
... Improving the customer experience (CX) and employee experience (EX) are top of mind again in 2025. This is not surprising as Frost & Sullivan research shows a direct correlation between a heightened EX directly impacting ... Read More
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Age of Copilots Begins in Financial Services: VeriPark Perspective
... company's strategic initiatives, focusing particularly on their recently introduced Role-Based Copilot solutions, and examines the go-to-market model for these offerings. Additionally, the report offers recommendations for VeriPark to maximize the benefits that can be delivered ... Read More
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2025 Global Forecast for Banking Crm Software Market (2026-2031 Outlook)-High Tech Outlook Report
... product or service category is within the NAICS Securities, Commodity Contracts, and Other Financial Investments and Related Activities industry. The product or service category is within the NAICS Securities, Commodity Contracts, and Other Financial Investments ... Read More
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2025 Global: Banking Crm Software Market - Innovative Markets Forecast (2031) report
... industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2020 to 2031 using regression analysis in our modeling. and Perry/Hope is the only market ... Read More
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Connect the Enterprise to Orchestrate End-to-End Customer-Centric Journeys
... to take on a more customer-centric business model. The challenge for the customer-centric model is that, while it is intuitively true that a deep understanding of customer behavior has significant business value, it is extremely ... Read More
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2025 Global Forecast for Customer Relationship Management (2026-2031 Outlook)-High Tech Outlook Report
... category is within the NAICS Computer Systems Design Services industry. The product or service category is within the NAICS Computer Systems Design Services industry. The global market is expected to increase from USD xx billion ... Read More
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2025 Global Forecast for Customer Relationship Management Software (2026-2031 Outlook)-High Tech Outlook Report
... service category is within the NAICS Computer Systems Design Services industry. The product or service category is within the NAICS Computer Systems Design Services industry. The global market is expected to increase from USD xx ... Read More
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The Future Of Grocery Retailing - All About Platforms/Ecosystems And Tech: Loyalty Schemes, Retail Media And AI Agents
... thinking, AI and ML processes andhas re-launched last-mile deliveries. This report analyses the evolving grocery retaillandscape, focusing on the significant roles of technologyand artificial intelligence. It examines the strategies ofmajor players like Walmart, Amazon, and ... Read More
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