IT Spending Market Research Reports & Industry Analysis
IT Spending Industry Research & Market Reports
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IDC PlanScape: Data Tech Debt
... The intent is to provide tools and guidance to IT leaders as they strive to communicate the impact that poor data hygiene has on their ability to deliver on key strategic initiatives for their company."Poor ... Read More
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People-Centric Innovation in Cities and Communities: The Case of Leeuwarden Municipality
... innovation that looks at the real needs of neighborhoods, segments of the population, and business sectors. It combines that with a senior leadership that changed the mindset of the administration to make it more agile ... Read More
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IDC PeerScape: Peer Insights to Adopt Experience-Orchestrated Applications
... even when the user's needs traverse multiple systems, processes, and even companies," says Elaina Stergiades, research director, IT Service Strategies for Proactive Customer Success. "In a world with AI everywhere, organizations will rely on X-O ... Read More
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A Deeper Look at VOC 2.0 and Unstructured Data
... alongside structured data to gain a comprehensive understanding of customer sentiment and satisfaction. Despite the rapid accumulation of unstructured data offering valuable insights into the customer journey, organizations face challenges in generating accurate insights and ... Read More
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Skills for the AI/Generative AI Era in Latin America
... for collaboration to develop clear AI strategies, invest in workforce training, and continuously assess AI’s impact on future roles."Empowering collaboration within the channel ecosystem and embracing AI’s transformative potential not only addresses today’s challenges but ... Read More
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KPIs and Metrics That Need to Be Assessed During Finance Transformation
... and metrics/KPI dashboards to be implemented in the office of the CFO. BI tools and dashboards allow CFOs to track key financial performance indicators in real time, helping them swiftly detect trends, seize opportunities, and ... Read More
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IDC PeerScape: Practices to Improve Team Management in Centers of Excellence
... challenges surrounding COEs. It examines how each organization:Identified the best leadership and team members to assign to a center of excellenceDetermined the skills and traits needed among membersManaged team members' roles and performanceDetermined best rotation ... Read More
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Identity and Access Management Market by Type, Offerings, Solution, Service, Deployment Mode, Verticals (BFSI, Travel & Hospitality, Healthcare, Retail & E-Commerce, Education, IT & ITES, Government & Defense) & Region - Global Forecast to 2029
... The Global Identity and Access Management market size is projected to grow from USD 22.9 billion in 2024 to USD 34.3 billion by 2029 at a CAGR of 8.4% during the forecast period. Several key ... Read More
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The Cigna Group - Digital transformation strategies
... ICT contracts. The Cigna Group (Cigna) is a health service company that offers integrated health plans and services such as medical, dental, disability, life and accident insurance and related products and services. Its major services ... Read More
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IDC PeerScape: Practices to Improve Workforce Experience with Unified Platform Strategies in Hospitality and Travel
... objectives while engaging and empowering frontline workforce. Operators should use this document to understand how to approach an enterprise platform migration, from understanding the problems that need solving to choosing a technology partner that best ... Read More
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IDC PlanScape: NIS 2 Compliance Readiness
... as possible to comply with NIS 2 when it takes full effect."NIS 2 represents much more than a simple update of the original NIS framework," says Chris Tozzi, adjunct research advisor for IDC's IT Executive ... Read More
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The What, Where, How, and Why of Financial Data Management in Today's Capital Markets
... evolving data infrastructure and architecture choices and market dynamics. Technologically informed decision-making is an increasingly crucial competitive dimension among capital market participants. Their applications are hungry for meaningful data from which to extract an informed ... Read More
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IDC PlanScape: Managed Digital Identity Services
... looks at important aspects and process plans for managed digital identity services. At some point, organizations need to ask themselves, 'Are managing digital identities one of our core competencies, or are we better off utilizing ... Read More
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EU AI Act: Summary of Potential Impacts on Digital Commerce, Experience Software, and CX Process Design
... penalties for noncompliance. Scheduled to take effect in 2024, the Act classifies AI systems into four risk categories — unacceptable, high, limited, and minimal risk — each with specific regulatory requirements aimed at safeguarding user ... Read More
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2024 Hannover Messe: Main Sustainability Takeaways for Manufacturers
... to drive sustainable manufacturing."Increasingly, Hannover Messe is becoming a platform in which industry leaders, policymakers, and innovators can collaboratively chart a course toward a more sustainable future," said Mark Casidsid, senior research analyst, IDC Manufacturing ... Read More
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IDC PeerScape: Practices to Empower Industry Ecosystems
... organization."The move to more open, extended, pan-industry ecosystems is the next phase of digital transformation. Organizations continue to recognize that innovation is more robust, resiliency is stronger, and the ability to serve the end customer, ... Read More
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IDC PlanScape: Strategic Portfolio Definition, Management, and Balancing
... response to changes in priorities or any other internal or external environmental factors. It is critical to align the technology portfolio around the organization's critical initiatives, critical constituencies, or some other strategic measure. It is ... Read More
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IDC PlanScape: Foundational Models for Successful GenAI Adoption in National Government
... (AI) policy, ensuring that employees have appropriate skills and that foundational technologies are ready for GenAI deployment. "To harness the power of GenAI, agencies need to invest in a responsible AI policy and foundational resources ... Read More
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2024 UCC Buyers’ Perspective
... to support remote work and better employee engagement. IT decision maker input in Frost & Sullivan's latest survey provides answers. Business leaders are confident that remote work is solidified as a norm, and that supporting ... Read More
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How to Make the Workspace Earn the Commute: Cisco's Office Redesign Experience
... digitizing the real estate platform. By redesigning offices with unassigned seating, modular components, and technology integration, Cisco aims to make the office worth the commute, enhancing employee experience and productivity. The company has shared its ... Read More
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Channels and Alliances Predictions in Latin America for 2024 and Beyond
... beyond in Latin America."Investing in stronger vendor or partner relationships paves the way for unlocking new AI opportunities, fostering collaboration, innovation, and mutual success," says Danielle Ibran, Senior Analyst, Latin America Channels and Alliances and ... Read More
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CIO Development of an Impactful Sustainability Strategy
... sector to revisit strategies and focus investment on having some level of sustainability impact. The reason for being can have an underlying altruistic vision, but in the end, the investments must also demonstrate measured and ... Read More
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IDC PlanScape: Digital Assistants for Business Automation in Asia/Pacific (Excluding Japan)
... efficiency, customer experience, and decision-making while aligning with business objectives. The content also provides case studies of successful implementation of digital assistant, outlines the roles of key stakeholders in the procurement process, and offers a ... Read More
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CIO Leadership of an Actionable Sustainability Road Map
... a great sustainability commitment. In this realm, future CIOs bring the highest benefit for the organization where they can translate an impactful sustainability strategy into an actionable and measurable sustainability road map. CIOs also have ... Read More
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The Critical Importance of Connectivity in Delivering Experience-Orchestrated Applications
... from siloed digital transformations to holistic and fully connected experience management, leveraging technologies like next-generation connectivity to keep critical data in motion. This comes as GenAI is expected to have significant impacts on data creation, ... Read More
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